NYC Tech Jobs and Startup Jobs

57

Customer Success Associate

REZI
Greater NYC Area
12 hours ago
+27
The Tenant Success Associate’s primary role is to ensure that REZI tenants have an exceptional apartment rental experience. Responsibilities include assisting prospective tenants through the online REZI application process, developing trusted relationships with landlords and property managers, managing tenant lease renewal processes, and assisting tenants with service requests such as repair and maintenance. The Tenant Success Associate plays an important role in achieving company growth objectives – and achieving REZI’s mission to transform the real estate industry. The position includes the exciting opportunity to work cross-functionally with the Real Estate, Technology, Legal, and Finance teams to enhance the client experience. 

Junior Customer Success Generalist - Life Insuranc…

Policygenius
Greater NYC Area
1 day ago
+18
Become a subject matter expert on our life insurance products through independent, onsite training and development. Master workflows, navigating carrier websites, and our proprietary CRM software . Provide and receive actionable feedback that will help drive efficiency and best-in-class customer experience. Collaborate with other operations teams to continuously improve internal processes and customer experience. Exhibit strong attention to detail while carefully reviewing documents for completion and accuracy. Address clients’ questions about life insurance, the application process, and opportunities to ensure coverage meets individual customer needs via phone, email and SMS. Contribute to the onboarding process by adding to our library of training documentation, modeling best practices, and training newer team members.

IT Specialist

Operations Manager - Customer Success (Life Insurance)

Junior Case Management Associate - Life Insurance

Case Management Associate - Property & Casualty

Case Management Associate - Life Insurance

Operations Manager - Customer Success (Property & Casualty)

IT Support Engineer

Senior Director of Operations

Customer Success Associate - Property & Casualty

Load 6 more jobs10 jobs at Policygenius

Senior Customer Success Manager (Managed Service)

Smartly.io
Greater NYC Area
1 day ago
+34
As a Senior Customer Success Manager in a managed services team at Smartly.io, you will execute the Facebook advertising campaigns for our biggest managed service customers and drive customer engagement. You function as the crucial link between customers, Facebook, and our product development team. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Client Success Manager

Vestwell
Greater NYC Area
1 day ago
+12
Vestwell is expanding and we’re excited about adding a Plan Sponsor Relationship Manager to our client-facing team who is passionate about our mission to change the retirement FinTech space. At a high level, we’re looking for someone to be the primary point person for guiding a plan sponsor through the process of onboarding and administering their plan with Vestwell. Ideally, you have spent 3-8 years working with advisors, sponsors, recordkeepers and/or TPAs doing plan designs and managing the conversion and onboarding process.

Head of Offline

Noom
Greater NYC Area
1 day ago
+50
Grow Noom’s user base and brand by advancing our media buying tactics and strategies across all offline and key digital channels on a global scale. Work alongside acquisition, creative, and brand teams to design and achieve conversion and brand objectives through creative testing, media buying, and media measurement processes. Support the distribution of newly-developed brand concepts from offline to digital channels. Use deep media expertise and ability to balance analysis, creativity, and strategy to significantly improve the effectiveness of Noom’s media buying as part of a 9-figure annual advertising budget.

Director, International Strategy & Operations

IT Support Technician

Head of Customer Experience

Senior Director of Academic Research

Load 1 more jobs5 jobs at Noom

NetSuite Accounting BSA

Peloton
Greater NYC Area
1 day ago
+27
The Netsuite Business Analyst will be responsible for developing business requirements for integrated management information systems across all finance & accounting functions. The selected candidate will also be part of change management and process improvement discussions in order to identify and implement streamlined solutions. Lead the management Information and data requirements gathering initiative to develop and/or streamline the operational reporting capabilities. Ensure that processes are implemented to take full advantage of the capabilities of the systems. The ideal candidate will be a results-oriented, business analyst with experience in business systems implementation and finance operations.

Manager, Logistics (DE)

NetSuite Functional Consultant

ERP Functional Specialist

Studio Front Desk Crew (Part-Time)

Strategic Sourcing Manager- Mechanical

NetSuite Business Analyst

Senior Director, Supply Chain Systems

IT Support Engineer

Studio Front Desk Crew (Full-Time)

Senior Network Engineer

Senior Network Architect

IT Technical Business Analyst - Data Integrations

Integrations Developer- Dell Boomi

Client Platform Engineer

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Network Engineer

Accessories Merchandiser

Prototype Shop Manager

Director of Visual Merchandising

Load 10 more jobs21 jobs at Peloton

Senior Customer Success Manager

Affirm
Greater NYC Area
1 day ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. This person will report to the Manager of Customer Success and is based in our New York office.

Senior Firmware Test Automation Engineer

Latch
Greater NYC Area
1 day ago
+15
Latch is seeking a Senior Firmware Test Automation Engineer to work with the QA, Test Engineering & Support Engineering team. There will be an emphasis on roadmap development and implementation of test automation for Latch's Embedded Systems Software and Firmware.  You will work within highly cross-functional feature teams and collaborate closely with firmware, mobile, backend and hardware engineers. It is an exciting opportunity to be part of a growing team as we add value to our entire product family through more advanced electronics. Smart access isn’t about locking doors, it’s about opening up new possibilities. Latch is the world’s first fully integrated hardware and software system dedicated to bringing seamless access to every door in a modern building. We’re looking for the curious and the creative to join our team and help us continue to change the way we access our most valued spaces.

Senior Firmware Engineer

Director of Real Estate - East Coast

Customer Success Manager

Director of Public Policy

Customer Support Specialist

Firmware Manager

Load 3 more jobs7 jobs at Latch

Information Technology Support Manager - Winklevos…

Gemini
Greater NYC Area
3 days ago
+29
Winklevoss Capital Management is looking to hire our first dedicated in-house IT Support Manager. In this role you'll be responsible for the support, growth, and direction of all technology within WCM. Our small office is growing fast, and we need a hand-on, experienced technology manager to both directly support all our employees, and shape our technology future. 

General Manager

Betterment
Greater NYC Area
3 days ago
+46
Betterment for Business is an award winning 401(k) partner that works as hard for your money as you work to earn it. We’re seeking a General Manager to lead a customer-focused b2b business. Our story is one you get - and you’re excited to tell it. We started this business out of frustration with the lack of innovation in the 401k space, and a desire to bring the same values and service available to our retail customers to the employer space. You understand that success is not just about hitting our sales goals today, but empowering an organization to scale for years to come. We have ambitious goals - to be the fastest growing offering in the market - and you’re looking for exactly that sort of career-defining challenge. 

Senior Customer Success Manager

Smartly.io
Greater NYC Area
4 days ago
+34
As a Senior Customer Success Manager at Smartly.io, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Product Operations Manager (Retail Market Opportun…

Revolut
Greater NYC Area
4 days ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Executive Associate

Revolut
Greater NYC Area
4 days ago
+19
You will be a part of a newly created small elite team of super-achievers reporting directly to Revolut's Senior Team. You be assigned to an executive and thrown at different tasks and problems across their function. (for example, identifying new business opportunities, hiring talented people, creating and measuring KPIs for different teams within Revolut, firefighting, etc). This is the best opportunity to learn, in extremely short period of time, how to build a business from scratch, how to solve absolutely any problem, how to achieve any possible goal.

Executive Assistant

BCG Digital Ventures
Greater NYC Area
5 days ago
+24
The Executive Assistant will be working as part of a flexible team, providing high-level support to one Partner and 1-2 Directors inclusive of complex calendar management, travel management and expense reimbursement. The primary goals are to leverage the executives’ time, support the broader team, and successfully serve BCG’s clients.

Head of Sales and Marketing - elovee

Enterprise Infrastructure Manager

IEX Group
Greater NYC Area
5 days ago
IEX is looking for an Enterprise Infrastructure Manager with the primary responsibilities for managing the technology team and services that support the IEX corporate and trading systems. This includes managing the end user support, system engineering, network engineering, and datacenter management teams. You should have experience with design, procurement, development, deployment, maintenance and support of applications and infrastructure. If you’re a self-starter with strong communication skills and thrive in a team environment, please apply!

Client Onboarding Specialist

CB Insights
Greater NYC Area
6 days ago
+40
Drive CB Insights' growth as part of our Customer Success teamThe CB Insights Client Onboarding Specialist is responsible for the onboarding and training of new customers to ensure they are setup for maximum success. The goal is to ensure the onboarding plan is well communicated, understood and adhered to by our customers. This position will build strong relationships with individual users during the early part of the customer life cycle. They will also provide feedback that will be necessary to consistently improve the first experience of our customers. Our portfolio of accounts includes the world’s leading corporate Strategy and Innovation groups along with venture capital firms. This individual’s performance will be based on specific metrics associated with customer onboarding and product adoption.Key Responsibilities:

IT Engineer

Customer Experience Specialist

Current
Greater NYC Area
6 days ago
+22
Current is seeking an Account Executive to join our team. Your primary role at Current is to be an advocate for the customer while directly impacting business goals by providing data to our product team. This is a great opportunity if you’re passionate about problem solving and the deep role it plays in shaping a product that customers adore. There will be an emphasis on fraud communications as well which may include potentially suspect users in order to prevent loss.

Customer Success Director

Affirm
Greater NYC Area
6 days ago
+29
The Affirm Commercial team is searching for a Sr. Director of Client Success to lead a team of Client Success Managers and executive relationships with Affirm's top-tier, enterprise clients. This role requires a dynamic professional with a commercial bent, who can grow and develop a highly skilled team through high-growth organizational stages.

IT Systems Administrator

AlphaSense
Greater NYC Area
1 week ago
+22
We are a high growth technology company and are looking for an ambitious, experienced IT professional to join our amazing team. We currently have 120 employees at our headquarters in NYC and 260+ worldwide, with both of those numbers expected to continue to grow rapidly. We fundamentally believe that business success comes from hiring the most talented individuals in the world, and we are looking for an experienced, driven professional to help build the information technology group at AlphaSense.

Patient Success Admin

Quartet Health
Greater NYC Area
1 week ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,545
Min: $31K
Max: $88K
Office Manager $61,490
Min: $40K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,771
Min: $30K
Max: $169K
Desktop Support $74,000
Min: $44K
Max: $118K
Customer Support Manager $77,722
Min: $45K
Max: $129K
Client Success Manager $77,729
Min: $40K
Max: $150K
Business Analyst $87,234
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $91,986
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $124,932
Min: $55K
Max: $200K
Director of Customer Success $136,874
Min: $98K
Max: $208K
Vice President of Operations $183,516
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,604
Min: $95K
Max: $588K

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