NYC Tech Jobs and Startup Jobs

71

Customer Success Onboarding Specialist

Alice
Greater NYC Area
1 day ago
+18
Alice is looking to hire an Customer Success Onboarding Specialist who loves introducing customers to innovative technology, showing them the ropes, and serving as an expert in all-things Alice. We’re looking for someone who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Success team drives that success every day.

BOH Manager, Studio Facilities

Peloton
Greater NYC Area
1 day ago
+27
Peloton Studios New York operates 365 days a year to deliver both a broad offering of highly engaging subscription content and world class boutique fitness offerings to our members. We are a highly collaborative, fast-moving department that constantly focuses on evolving our innovative programming and enhancing the luxury experience for our in-studio members. We are looking for an experienced professional for an exciting position to lead our operations team. 

Studio Office Workplace

Workplace Concierge

Workplace Office Manager (Germany HQ)

Senior Network Engineer

Senior Network Architect

Manager, Logistics (DE)

ERP Functional Specialist

NetSuite Functional Consultant

Studio Front Desk Crew (Part-Time)

NetSuite Business Analyst

IT Support Engineer (Studio)

Studio Front Desk Crew (Full-Time)

Integrations Developer- Dell Boomi

Enterprise Data Analyst

Client Platform Engineer

IT Marketing Business Systems Analyst

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

NetSuite Accounting BSA

Load 10 more jobs20 jobs at Peloton

Product Operations Manager, Wealth & Trading

Revolut
Greater NYC Area
1 day ago
+39
As a member of the brokerage operations team you will be responsible for key strategic and tactical decisions, working closely with the Head of Brokerage. This role is to help build and scale the US trading business and help make Revolut a household name in the US through flawless execution of operations and products. 

Client Success Associate

Summer
Greater NYC Area
1 day ago
+18
As a founding member of Summer’s Borrower Success Team, you’ll work directly with student loan borrowers to help them navigate federal forgiveness and repayment programs. With training and hands-on experience, you’ll become an expert in the student loan landscape and will be the first point of contact for our users. You’ll also be integral to developing internal systems and processes to scale a growing team and help thousands of borrowers who are new to Summer.

IT Support Engineer

Paxful
Greater NYC Area
1 day ago
+36
As we grow globally, we’re looking to bring on another IT Support Engineer to support our New York office. To be successful as an IT Support Engineer, you should have an in-depth knowledge of various computer hardware and software technologies. You will have a high amiable personality, strong customer service mindset, and willingness to solve complex problems.

Customer Experience Agent

Redesign Health
Greater NYC Area
1 day ago
+15
We are looking for an ambitious Customer Experience Agent. The ideal candidate is someone who can help us execute on an amazing customer experience. You will work with a team to spearhead the customer support efforts with passion, patience, and perseverance. You are empathetic and dedicated to using your people skills and expert knowledge to turn frustrating situations into joyful experiences. You will act as the primary touchpoint for our customers answering support requests and general inquiries via phone, text, and email. You will report to the Customer Operations Lead. 

Sr. Desktop Support

IEX Group
Greater NYC Area
2 days ago
IEX is looking for a high-energy individual interested in breaking into the dynamic world of IT at a technology start-up. You will be joining our Enterprise Infrastructure team, primarily responsible for Windows administration, desktop support, and office automation. We are growing quickly, and you must be comfortable taking on multiple tasks to support our corporate users. Above all, you are passionate about our mission of driving fairness and transparency on Wall Street.

Customer Support Specialist

Nowsta
2 days ago
+22
We’re looking for a Customer Support Specialist to join our expanding team. At Nowsta, we value building an outstanding product and providing best in class service to our customers. Many of our clients are evangelists for Nowsta and it’s a blast to work in an environment where clients are happy and the product is making a real difference in their lives. Nowsta’s Customer Success team works closely with clients to onboard and adopt all areas of our product, while delivering insights and recommendations. The Customer Support Specialist will assist companies with getting maximum value out of Nowsta by providing outstanding support that delights our customers.

Office Administrator

DailyPay, Inc.
Greater NYC Area
3 days ago
+36
We are looking for an energetic and customer-focused Office Administrator to join our growing team! As Office Administrator, you will be responsible for managing the front desk and be the gatekeeper for the company by being the first point of contact for all visitors. The best candidate is passionate about providing excellent client service, a superb communicator, organized, and has the ability to deal with emergencies in a timely and effective manner, while streamlining office operations.

Sr. Technical Support Engineer

Neverware
Greater NYC Area
3 days ago
+35
We are seeking a highly motivated and professional individual to join the Neverware Support team providing technical support to all our US and European Education and Enterprise customers. You will help customers get the best out of their CloudReady experience by answering phone calls and emails, working to understand and drive to solution any and all complex issues experienced by our customer base. You’ll be a true partner to our customers, working closely with them and helping us continually prove our value as you troubleshoot and resolve their technical issues for the best possible CloudReady site experience.

Senior Business Operations Manager

Revolut
Greater NYC Area
3 days ago
+39
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Senior General Risk Manager

Revolut
Greater NYC Area
3 days ago
+39
• Work with the first line of defense to identify, assess, document and regularly review risks of all risk types and coach the business to design and implement controls. • Assist with developing and implementing risk policies, risk procedures, key risk indicators (KRIs) and risk appetite statement. • Monitor risks against limits and thresholds, produce respective reports to management and other relevant stakeholders. • Implement the risk incident management process including registration of risk events, managing and delivering risk incident reports for senior management and regulators. • Monitor KRI breaches and work with risk owners/group risk team to resolve them within a set timeline. • Constantly develop and maintain risk tools and systems. • Conduct presentations and workshops on risk identification and mitigation.

Business Operations Manager

Revolut
Greater NYC Area
3 days ago
+39
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Senior Customer Success Manager

Smartly.io
Greater NYC Area
3 days ago
+34
As a Senior Customer Success Manager at Smartly.io, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Senior Customer Success Manager (Managed Service)

Smartly.io
Greater NYC Area
3 days ago
+34
As a Senior Customer Success Manager in a managed services team at Smartly.io, you will execute the Facebook advertising campaigns for our biggest managed service customers and drive customer engagement. You function as the crucial link between customers, Facebook, and our product development team. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Technical Support Associate

Latch
Greater NYC Area
3 days ago
+28
Latch is hiring a Technical Support Associate to support and assist our Integration & Technical partners in the installation and implementation of Latch’s access systems across the US. This requires functioning as a subject matter expert on Latch’s hardware and software products -- providing both written and verbal instruction for incoming technical support requests between the hours of 8AM - 8PM ET. This will ensure our partners successfully and properly install, activate, and service all Latch units. Additionally, the individual will work closely with the internal general support, operations and sales team. 

Customer Success Manager

Customer Support Specialist

Director of Real Estate - Central

Firmware Manager

Senior Firmware Engineer

Senior Firmware Test Automation Engineer

Director of Real Estate - East Coast

Load 4 more jobs8 jobs at Latch

Enterprise Infrastructure Manager

IEX Group
Greater NYC Area
3 days ago
IEX is looking for an Enterprise Infrastructure Manager with the primary responsibilities for managing the technology team and services that support the IEX corporate and trading systems. This includes managing the end user support, system engineering, network engineering, and datacenter management teams. You should have experience with design, procurement, development, deployment, maintenance and support of applications and infrastructure. If you’re a self-starter with strong communication skills and thrive in a team environment, please apply!

Customer Success Director

Affirm
Greater NYC Area
4 days ago
+29
The Affirm Commercial team is searching for a Sr. Director of Client Success to lead a team of Client Success Managers and executive relationships with Affirm's top-tier, enterprise clients. This role requires a dynamic professional with a commercial bent, who can grow and develop a highly skilled team through high-growth organizational stages.

Client Success Associate

Ocrolus
Greater NYC Area
4 days ago
+22
We are seeking skilled and motivated individuals who want to work in Customer Success for a rapidly-growing startup. While the job focuses on Customer Success, the small and open nature of our company means that you will be exposed to different aspects of the business. The job is a great opportunity to gain experience with customer relations, while also honing general business skills, and getting exposure to Financial Technology (Fintech).

Client Success Director

Executive Assistant

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
4 days ago
+23
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,468
Min: $31K
Max: $88K
Office Manager $63,167
Min: $40K
Max: $105K
Operations Associate $63,259
Min: $35K
Max: $150K
Sales Operations Analyst $65,440
Min: $30K
Max: $119K
Desktop Support $74,600
Min: $44K
Max: $118K
Technical Support $76,182
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $80,187
Min: $40K
Max: $150K
Business Analyst $87,097
Min: $12K
Max: $167K
Business Intelligence Analyst $90,209
Min: $55K
Max: $150K
Operations Manager $93,110
Min: $45K
Max: $250K
Marketing Operations Manager $95,667
Min: $67K
Max: $160K
Senior Business Analyst $103,783
Min: $74K
Max: $175K
Sales Operations Manager $110,333
Min: $50K
Max: $180K
Director of Operations $126,627
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $178,735
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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