NYC Tech Jobs and Startup Jobs

77

Sales Operations Manager

Up&Up
Greater NYC Area
20 hours ago
Company Description Up&Up is a fast-growing, mission-driven real estate startup that offers a unique structure where renters are able to save and build equity in their homes. We've been backed by some big names in the venture world (Founders Fund, Khosla) and a Series A in August. You can check us out at www.upandup.co. Millennials are spending 40% of their income on rent; saving and building towards home ownership is harder than ever before.

Operations Manager - Customer Success (Life Insura…

Policygenius
Greater NYC Area
22 hours ago
+37
Manage a team of agents and coordinators and own their individual and team-level performance by delivering structured feedback through 1:1s, performance reviews, and professional development conversations. Align direct reports on team goals (daily, weekly, monthly) and provide regular visibility into the progress toward those goals. Provide daily coaching and supervision through side-by-sides, retroactive call/ticket review and team huddles. Be accountable for the hiring funnel of your immediate team by delivering on hiring targets set by direct manager. Ensure compliance with regulation and adherence to Pg quality standards in concert with our quality assurance team. Work with team leads to handle client escalations and vendor issues.

Customer Success Associate - Property & Casualty

Senior Manager, Strategy & Operations

Senior InfoSec Governance, Risk, and Compliance Analyst

Manager, Strategy & Operations

Manager of Strategy & Business Operations

Quality and Training Manager

Director of Strategy & Business Operations

Director of Strategy & Operations

Director of Operations

Operations Manager - Case Management (Life Insurance)

Case Management Associate - Property & Casualty

Case Management Associate - Life Insurance

Junior Case Management Associate - Life Insurance

Load 10 more jobs14 jobs at Policygenius

Operations and Servicing Strategy Manager

Vestwell
Greater NYC Area
22 hours ago
+17
We are on the hunt for an experienced Operations Manager to help us set the standards for signature client care at Vestwell. You will be responsible for creating frameworks that increase adoption, ensure retention, and deliver satisfaction to our growing client base- handling both inbound and outbound communication. As an ideal candidate, you have spent time in various client-facing roles across operations, technical support, and/or customer service. More importantly, you’re thrilled by the challenge of building and managing a high-performing team. You love developing individuals at all stages of their careers, but you’re not afraid to get your hands dirty. You’re exceptional at managing multiple competing priorities and adapting to a flexible and fast-paced environment. Last, but certainly not least, you’re driven by a fresh perspective and entrepreneurial spirit.

Executive Assistant

OnDeck
Greater NYC Area
22 hours ago
+36
The Executive Assistant will report to the CFO and provide administrative support to him and other Finance leaders. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects and must be able to work under pressure at times to handle a wide variety of tasks and confidential matters with discretion.

VP of Risk

Current
Greater NYC Area
22 hours ago
+22
We are looking for a VP of Risk to join our rapidly growing team. This role will be dedicated to managing Risk within a highly quantitative framework. The VP of Risk will be responsible for strategic growth of Current through the implementation of scalable risk solutions as well as support for new product lines involving credit.

Head of Public Affairs - US

Revolut
Greater NYC Area
22 hours ago
+39
- Build tight relationships with key regulators, parliamentarians, and key stakeholders; - Lead the Public Affairs team and develop internal and external strategies; - Write or edit submissions to governments and regulators; - Monitor political developments and provide briefing packs; - Own the interaction with decision-makers, on a state and national level.

Customer Support Manager

Revolut
Greater NYC Area
22 hours ago
+39
We’re looking for a Customer Support Expert to sit within the Wealth & Trading team at our New York office to support the US launch. Our team is highly technical and detail-oriented, and we love to get down into the nitty-gritty of our in-app processes to make the best possible product. This role is to help build and scale the Wealth & Trading business by creating a best in class customer experience. The Customer Support Manager (CSM) will take a creative, customer-centric approach to provide the foundational services and solutions implemented by the Revolut global customer support team.

Founding Chief of Staff

Redesign Health
Greater NYC Area
23 hours ago
+15
Redesign Health is looking for a Founding Chief of Staff for one of its new ventures. In this role, you will initially work with a member of our new ventures team and then directly with the founding team of the business. The Founding Chief of Staff will play a critical role in bringing this venture into existence. First, in collaboration with the Director of New Ventures on the project, you will support the operational and legal activities required for initial business formation and craft the pitch materials and messaging to present to founding team candidates. You will then collaborate with our talent team to identify, interview, and assess applicants. Finally, you will transition to join the founding team as a value-added member reporting to the CEO.

Customer Success Lead

Affirm
Greater NYC Area
1 day ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. This person will report to the Manager of Customer Success and is based in our New York office.

Strategic Operations Analyst/Associate

Paxos
Greater NYC Area
1 day ago
+31
We are looking for a Strategic Operations Associate to join our rapidly growing FinTech company. The Strategic Operations Associate help support firm-wide business operations and strategic infrastructure development and support for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. In addition, this person will have a hand in several special projects and strategic initiatives across the various products and stakeholders within Paxos, including crypto assets, securities and precious metals.

Director, Customer Success

Paxos
Greater NYC Area
1 day ago
+31
In order to help us support and scale our existing and future products, we are looking for a Director, Customer Success to join us and lead this initiative. The Director of Customer Success will define the way we think about Customer Success, establish scalable, global Customer Success operations and ensure Paxos will continue to lead the industry in this area. They will be obsessive about the customer experience and help reinforce our customer-first mindset and culture.

Executive Assistant

Ocrolus
Greater NYC Area
1 day ago
+22
We’re looking for an outstanding Executive Assistant to support our CEO and CEO. You will play a critical role in Ocrolus's business by keeping our leaders organized, prepared, and getting them where they need to be. The ideal candidate loves managing details and prioritization, independent problem solving, and is able to thrive in an ever changing and growing start-up culture where no two days are the same. Since we are a high growth company, you should be comfortable managing multiple stakeholders across our team and willing to go the extra mile to support the team.

Technical Support Engineer

Current
Greater NYC Area
1 day ago
+22
Identify and resolve issues, taking escalations from Tier 3 Support. Successfully debug and resolve issue requests through the use of varied ticketing, content and task management tools. Setup tools and monitoring systems. Write custom scripts, code samples and integration guides for CS use. Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base.

Customer Experience Specialist

Current
Greater NYC Area
1 day ago
+22
Current is seeking an Account Executive to join our team. Your primary role at Current is to be an advocate for the customer while directly impacting business goals by providing data to our product team. This is a great opportunity if you’re passionate about problem solving and the deep role it plays in shaping a product that customers adore. There will be an emphasis on fraud communications as well which may include potentially suspect users in order to prevent loss.

Senior Firmware Engineer

Latch
Greater NYC Area
1 day ago
+28
As a Senior Firmware Engineer you will be an integral part of a stellar engineering team responsible for building Latch's smart access control products. You will be focussed on firmware development for Latch devices, writing low level device drivers, doing board bring and delivering high quality, robust firmware to production. You will work within highly cross-functional feature teams and collaborate closely with mobile, backend and hardware engineers.

Senior Firmware Test Automation Engineer

Technical Support Associate

Customer Success Manager

Senior Director of Technology Operations

Firmware Manager

Load 2 more jobs6 jobs at Latch

Network Engineer

IEX Group
Greater NYC Area
1 day ago
IEX is currently looking to hire a Network Engineer to join our growing technology team. This is a hybrid role, where you will be responsible for the design, implementation, and operation of networks including high performance low latency trading platforms.

Senior Director of Academic Research

noom
Greater NYC Area
1 day ago
+50
We are looking for a Senior Director of Academic Research to help us shape and maintain the team in charge of all internal and external scientific affairs. This senior management position reports directly to the Chief of Psychology and exerts a significant amount of impact on the overall success of our team leveraging Noom’s partnerships with other academic experts.

Head of Business Operations (Stealth Company)

Redesign Health
Greater NYC Area
2 days ago
+15
This is a Head of Operations position at a stealth health tech and consumer goods company launching out of Redesign. The company is on a mission to improve people’s well-being by bringing to market a modern sleep wellness solution grounded in truth and supported by the latest in sleep science, data, and technology.   About the role We are looking for a Head of Business Operations who will work directly with the leadership team and monitor

Director of Operational Risk

Bread
Greater NYC Area
3 days ago
+38
We are hiring a Head of Operational Risk to build our enterprise risk function. The Head of Operational Risk will report to the Senior Vice President of Operations and is a critical member of the Bread’s Leadership Team. Direct responsibilities include designing and implementing Bread’s Enterprise Risk Management framework, driving key risk initiatives, and providing risk management leadership across the organization.

Production Support Engineer

OnDeck
Greater NYC Area
3 days ago
+36
Interact with every aspect of our organization and have a breadth of product knowledge that few others have. Troubleshoot, resolve and apply workarounds to resolve any technical issues with internal and external applications. Manage the lifecycle of Incidents and Service Requests related to OnDeck’s production applications – from initial intake and clarification with the internal end user through fulfilment, resolution, and knowledge sharing. Act as the single point of contact for communication and coordination of resources when Major Incidents occur in production. Respond to tickets/requests in a fast-paced environment. Schedule and manage batch jobs that are critical to the business and have complex dependencies. Learn about and help align the team with ITIL best practices. Be very popular inside our organization – people love having their issues resolved!

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,243
Min: $40K
Max: $105K
Operations Associate $63,549
Min: $35K
Max: $150K
Sales Operations Analyst $67,107
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,387
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,577
Min: $40K
Max: $150K
Business Analyst $87,131
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $92,865
Min: $45K
Max: $250K
Marketing Operations Manager $94,725
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,793
Min: $50K
Max: $180K
Director of Operations $127,062
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $177,286
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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