NYC Tech Jobs and Startup Jobs

85

Customer Support Specialist

Nowsta
17 hours ago
+22
We’re looking for a Customer Support Specialist to join our expanding team. At Nowsta, we value building an outstanding product and providing best in class service to our customers. Many of our clients are evangelists for Nowsta and it’s a blast to work in an environment where clients are happy and the product is making a real difference in their lives. Nowsta’s Customer Success team works closely with clients to onboard and adopt all areas of our product, while delivering insights and recommendations. The Customer Support Specialist will assist companies with getting maximum value out of Nowsta by providing outstanding support that delights our customers.

Office Administrator

DailyPay, Inc.
Greater NYC Area
1 day ago
+40
We are looking for an energetic and customer-focused Office Administrator to join our growing team! As Office Administrator, you will be responsible for managing the front desk and be the gatekeeper for the company by being the first point of contact for all visitors. The best candidate is passionate about providing excellent client service, a superb communicator, organized, and has the ability to deal with emergencies in a timely and effective manner, while streamlining office operations.

Technical Support Associate

Latch
Greater NYC Area
1 day ago
+28
Latch is hiring a Technical Support Associate to support and assist our Integration & Technical partners in the installation and implementation of Latch’s access systems across the US. This requires functioning as a subject matter expert on Latch’s hardware and software products -- providing both written and verbal instruction for incoming technical support requests between the hours of 8AM - 8PM ET. This will ensure our partners successfully and properly install, activate, and service all Latch units. Additionally, the individual will work closely with the internal general support, operations and sales team. 

Customer Success Manager

Senior Director of Technology Operations

Firmware Manager

Senior Firmware Test Automation Engineer

Senior Firmware Engineer

Director of Real Estate - East Coast

Load 3 more jobs7 jobs at Latch

Senior Customer Success Manager, Travel Vertical

Affirm
Greater NYC Area
2 days ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. 

Manager - ES Supply Chain - Warehouse Management S…

Peloton
Greater NYC Area
2 days ago
+27
You will be responsible for leading the team of analysts and business super users to ensure the development and functionality of the next gen Warehouse Management System. You will support the day to day warehouse operations that function within the system, while embracing Peloton values, policies and all relevant procedures. You will collaborate with Field Ops Warehouse Managers, Distribution teams, and supply chain process teams to improve features, functions, process, and help eliminate inefficiencies. You will maximize operational excellence, quality, and efficiency in a sustainable way for our customers, across all of our products and channels and geo regions. 

Sr Manager Supply Chain Systems

Strategic Sourcing Manager- Mechanical

Workplace Office Manager (Germany HQ)

Senior Network Architect

Senior Network Engineer

Studio Front Desk Crew (Part-Time)

Senior Manager, Facilities Operations

IT Support Engineer (Studio)

Studio Front Desk Crew (Full-Time)

Client Platform Engineer

Director, Sourcing

IT Marketing Business Systems Analyst

Senior Manager, ODM

FOH Assistant Manager, F&B

Facilities Manager, Back of House

Workplace Coordinator - Peloton Studios

Load 10 more jobs17 jobs at Peloton

Partner Success Coordinator

Rhino
Greater NYC Area
2 days ago
+27
As a Partner Success Coordinator at Rhino, you’ll join a growing team that is transforming the future of renting. You will play an instrumental role in ensuring that all Rhino’s partners have a positive initial experience and quick access to Rhino services. You will be the glue that enables a partner to use Rhino at the technical level. 

New Partner Success Manager

Rhino
Greater NYC Area
2 days ago
+27
Understand and translate partner goals into action plans to ensure they begin offering Rhino quickly.  Present Rhino to large audiences of decision makers and end users, and train end users on how to effectively utilize Rhino.  Manage a portfolio of new partners, from ensuring their systems are configured properly to handling initial support inquiries. Collaborate with Sales, Marketing, and Integration teams to ensure smooth handoffs before and after onboarding. Identify new opportunities for growth within clients and troubleshoot issues that occur. Assist in gathering client feedback, defining processes, and identifying best practices. Communicate client insights across all relevant departments to optimize customer experience and add value across their portfolio. Track and maintain accurate client records and hit key onboarding milestones.

Customer Success Director

Affirm
Greater NYC Area
2 days ago
+29
The Affirm Commercial team is searching for a Sr. Director of Client Success to lead a team of Client Success Managers and executive relationships with Affirm's top-tier, enterprise clients. This role requires a dynamic professional with a commercial bent, who can grow and develop a highly skilled team through high-growth organizational stages.

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
2 days ago
+23
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Implementation Manager

VTS
Greater NYC Area
2 days ago
+35
ABOUT VTS VTS is the fastest growing PropTech company in the history of commercial real estate (CRE). We have transformed a $15 trillion dollar industry with our award-winning platform which is used by more than 700 of the world’s leading landlords and brokers to manage their revenue. We’re continuing to expand our product offerings with our plan to build the industry’s first and only end-to-end, transactional leasing marketplace, truva.com.

Director, Credit Risk

Bread
Greater NYC Area
2 days ago
+38
Reporting to the senior management team and leading a team of data scientists and operational analysts, you will have a hands-on role in all aspects of Credit and Fraud Risk management—from underwriting to term and credit limit assignment to managing relationships with critical external vendors and internal stakeholders.  If you have a passion for all things Risk with a track record of leadership and results who likes to get things done by engaging in teamwork, is not afraid to dive in hands-on, and is excited by the challenges that come with life at a fast-growing FinTech startup, you’ve come to the right place.

Customer Success Manager

Nowsta
2 days ago
+22
We’re looking for a Customer Success Representative to join our expanding team. At Nowsta, we value building an outstanding product and providing best in class service to our customers. Many of our clients are evangelists for Nowsta and it’s a blast to work in an environment where clients are happy and the product is making a real difference in their lives. Nowsta’s Customer Success team works closely with clients to onboard and adopt all areas of our product, while delivering insights and recommendations. We assist companies with getting maximum value out of Nowsta and ensuring customer engagement and success, all the while providing outstanding support that delights our customers.

Market Operations Specialist

IEX Group
Greater NYC Area
2 days ago
IEX is looking for a driven and capable candidate to join our Market Operations desk. You'll need to be up for a challenge, as you'll be required to quickly become proficient with the mechanics of electronic trading, U.S. equity market structure, regulatory compliance, and the support of multifaceted technology systems. You will demonstrate the composure and aptitude required to work effectively in a dynamic, high-pressure trading environment. This position is best suited for a highly collaborative, team-oriented individual with strong communication skills and a meticulous attention to detail. You’ll work directly with IEX Member firms, clearing agents, regulators, and technology firms to expand access and understanding of the IEX market.

Operations/Supply Chain Manager

Hydrant
Greater NYC Area
3 days ago
+14
Hydrant is looking for an Operations/Supply Chain Manager to grow and improve the company’s supply chain as we scale. This role will have the opportunity to assume ownership of many key functions, including but not limited to demand planning, sourcing & purchasing, logistics & fulfillment, inventory management and reporting. The Operations/Supply Chain Manager will get exposure to key leadership and will be pivotal in helping shape the direction of the business through operational innovations. The position calls for constant improvement, always analyzing, tweaking and finding better ways to enhance our current operations to meet the demands of current and new customers, both B2B and B2C.

Operations/Supply Chain Manager

Hydrant
Greater NYC Area
3 days ago
+14
Hydrant is looking for an Operations/Supply Chain Manager to grow and improve the company’s supply chain as we scale. This role will have the opportunity to assume ownership of many key functions, including but not limited to demand planning, sourcing & purchasing, logistics & fulfillment, inventory management and reporting. The Operations/Supply Chain Manager will get exposure to key leadership and will be pivotal in helping shape the direction of the business through operational innovations. The position calls for constant improvement, always analyzing, tweaking and finding better ways to enhance our current operations to meet the demands of current and new customers, both B2B and B2C.

Head of Broker Operations

Orchard
Greater NYC Area
3 days ago
+22
The Head of Broker Operations at Orchard will be a critical member of the leadership team, driving a superior customer experience for all Orchard customers. The Head of Broker Operations will be based in either our New York City or Austin, TX offices and will report to the CEO, Court Cunningham.

Head of Business Operations & Strategy

Ribbon
Greater NYC Area
3 days ago
+34
As the founding member of Ribbon’s Business Operations & Strategy team, you will have the opportunity to define, build and scale a function that drives strategy, planning and execution across a hyper-growth startup. The Head of Business Operations & Strategy will support the leadership team in operationalizing our growth strategy, leading high priority strategic initiatives and building a scalable centralized operating system. With a combination of exceptional problem solving, analytical, project management and communication skills, along with a “get stuff done” mentality, you will play a key role in accelerating Ribbon’s growth and impact.

IT Manager

YieldStreet
Greater NYC Area
3 days ago
+40
YieldStreet is hiring an IT Infrastructure Manager to work on the team responsible for all of our in-office IT infrastructure. Our users are global, using multiple operating systems, and work predominately on SaaS products for productivity. The job is to ensure that our user’s workstations are operating smoothly and securely and that we have prepared for bad luck with good planning.  This role is for someone who has experience in scaling an organization’s IT footprint in a secure and automated way. You will be responsible for building the internal IT organization, working with our managed services provider, and being both for the execution of projects. The role reports to the Head of Infrastructure.

Partner Support Specialist

QuadPay
Greater NYC Area
4 days ago
+26
You will be responsible for handling the concerns of our merchant partners and fostering a growing partner community. The ideal candidate for this position should be creative, self-motivated, highly organized, and have excellent interpersonal skills. The ability to work both collaboratively and independently on projects, strong verbal and written communication skills, and basic typing and computer skills are essential to this role.

Executive Assistant

Ocrolus
Greater NYC Area
4 days ago
+22
We’re looking for an outstanding Executive Assistant to support our CEO and CEO. You will play a critical role in Ocrolus's business by keeping our leaders organized, prepared, and getting them where they need to be. The ideal candidate loves managing details and prioritization, independent problem solving, and is able to thrive in an ever changing and growing start-up culture where no two days are the same. Since we are a high growth company, you should be comfortable managing multiple stakeholders across our team and willing to go the extra mile to support the team.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,189
Min: $40K
Max: $105K
Operations Associate $63,468
Min: $35K
Max: $150K
Sales Operations Analyst $65,708
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,993
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $80,101
Min: $40K
Max: $150K
Business Analyst $86,934
Min: $12K
Max: $167K
Business Intelligence Analyst $90,209
Min: $55K
Max: $150K
Operations Manager $92,493
Min: $45K
Max: $250K
Marketing Operations Manager $95,667
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,793
Min: $50K
Max: $180K
Director of Operations $127,104
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $177,286
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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