NYC Tech Jobs and Startup Jobs

60

Senior Business Operations Manager

Revolut
Greater NYC Area
1 day ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Business Operations Manager

Revolut
Greater NYC Area
1 day ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Firmware Manager

Latch
Greater NYC Area
1 day ago
+15
As a Firmware Manager you will be an integral part of a stellar engineering team responsible for building Latch's smart access control products. You will be focussed on firmware development for Latch devices, managing a team of firmware developers, owning the firmware development for multiple products and occasionally writing low level device drivers, doing board bring and everything needed to deliver high quality, robust firmware to production. You will work within a highly cross-functional feature team and collaborate closely with mobile, backend and hardware engineers. This position reports directly to the VP of Firmware and is an exciting opportunity to be part of a growing team as we add value to our entire product family.

Senior Firmware Test Automation Engineer

Senior Firmware Engineer

Director of Real Estate - East Coast

Customer Success Manager

Director of Public Policy

Customer Support Specialist

Load 3 more jobs7 jobs at Latch

Senior Director of Operations

Policygenius
Greater NYC Area
1 day ago
+18
Our Senior Director of Operations will oversee multiple teams across our offices in New York City and Durham, North Carolina and will scale these teams to 100+ people in the coming months to support our growth. These teams work closely with our customers to complete the life insurance application process while providing a best-in-class experience.  The ideal candidate for this role is a thoughtful and deliberate people leader with a unique ability to mentor, coach, and develop operations managers who lead large frontline teams. You must have a track record of building and leading an operations organization (or similar function) at a high-growth stage tech or financial services company. You should also be experienced in cross-functional problem-solving and developing and scaling processes to ensure operational excellence. 

Customer Success Associate - Property & Casualty

Junior Customer Success Generalist - Life Insurance

Junior Case Management Associate - Life Insurance

Operations Manager - Customer Success (Life Insurance)

Operations Manager - Customer Success (Property & Casualty)

IT Support Engineer

Load 3 more jobs7 jobs at Policygenius

Senior Manager, ODM

Peloton
Greater NYC Area
1 day ago
+27
In this new role you’ll be responsible for owning the relationship and driving the commercial aspects of the relationship. You’ll also work cross functionally with Peloton Design Engineering, Operations, Product teams, Legal, Quality and Logistics on broader issues ensuring our manufacturing partners meet Peloton’s cost, quality and supplier performance objectives from new product phase, volume production and through product end of life to achieve business objectives. You’ll ensure that Peloton has the optimal manufacturing partners, supply chain, and operations to support our growth plans.

Senior Integrations Developer- Dell Boomi

Network Engineer

Prototype Shop Manager

Director of Visual Merchandising

NetSuite Accounting BSA

Manager, Logistics (DE)

NetSuite Functional Consultant

ERP Functional Specialist

Studio Front Desk Crew (Part-Time)

NetSuite Business Analyst

Senior Director, Supply Chain Systems

IT Support Engineer

Studio Front Desk Crew (Full-Time)

Enterprise Data Analyst

Integrations Developer- Dell Boomi

Client Platform Engineer

Load 10 more jobs17 jobs at Peloton

Client Services Associate

Vestwell
Greater NYC Area
2 days ago
+15
Work directly with clients to effectively manage their needs. Communicate via telephone and email to address client issues. Obtain and process all client information and transactions- including rollover, loans, and distribution requests. Answer client questions or concerns in a timely, informative, and professional manner (within 24 hours). Maintain all internal SLA’s of inbound tickets. Where needed, outbound communications with clients to proactively communicate client issues around payroll, or administration of the plan. Calmly handle customer complaints and work to find solutions. Seek assistance and escalate issues. Work with and report progress to the VP of Client Services. Perform basic administrative tasks and clerical duties as necessary. Exhibit expert knowledge regarding the products and services offered. Work according to set standards and operating procedures.

Customer Success Team Lead

Integral Ad Science
Greater NYC Area
2 days ago
+47
The Team Lead will manage a group of Customer Success Managers and build their comprehensive knowledge of the verification and analytics space within the advertising industry to use this knowledge to support and advise clients’ digital media strategies. This role will suit an experienced Customer Success Manager and people manager who is passionate about making an impact, driving ROI for their clients, and forging strong high-level relationships with agencies and marketers directly.

Custodian Relationship Manager

CAIS
Greater NYC Area
2 days ago
+29
The firm is seeking an experienced relationship management professional to spearhead and manage custodian relationships. Qualified applicants will have a minimum of seven years of experience in a relationship management capacity, preferably within a custodian firm. Working heavily integrated within the Operations and Sales teams, this person will be responsible for managing existing and generating new relationships within each major custodian. Qualified candidates will have a large network, great client service attitude and entrepreneurial spirit, and excellent organizational skills. 

Director, Customer Success

Paxos
Greater NYC Area
2 days ago
+31
In order to help us support and scale our existing and future products, we are looking for a Director, Customer Success to join us and lead this initiative. The Director of Customer Success will define the way we think about Customer Success, establish scalable, global Customer Success operations and ensure Paxos will continue to lead the industry in this area. They will be obsessive about the customer experience and help reinforce our customer-first mindset and culture.

Executive Assistant

Ocrolus
Greater NYC Area
2 days ago
+22
We’re looking for an outstanding Executive Assistant to support our CEO and CEO. You will play a critical role in Ocrolus's business by keeping our leaders organized, prepared, and getting them where they need to be. The ideal candidate loves managing details and prioritization, independent problem solving, and is able to thrive in an ever changing and growing start-up culture where no two days are the same. Since we are a high growth company, you should be comfortable managing multiple stakeholders across our team and willing to go the extra mile to support the team.

Customer Success Associate

Client Success Director

Office Coordinator

Riskified
Greater NYC Area
2 days ago
+23
We are seeking a self-motivated, hyper-organized Office Coordinator to establish and execute on facilities and administrative activities in our New York office. As our Office Coordinator, you will assist the Office Manager in various administrative and operational tasks and run the day-to-day operations of the office as well as ensure the facilities are operational.

Director of Operational Risk

Bread
Greater NYC Area
2 days ago
+42
We are hiring a Head of Operational Risk to build our enterprise risk function. The Head of Operational Risk will report to the Senior Vice President of Operations and is a critical member of the Bread’s Leadership Team. Direct responsibilities include designing and implementing Bread’s Enterprise Risk Management framework, driving key risk initiatives, and providing risk management leadership across the organization.

Head of Business Operations

Quartet Health
Greater NYC Area
2 days ago
+32
The Head of Markets will lead our team of General Managers in charge of on-the-ground operations across all Quartet Health markets in the U.S. This team of line leaders is responsible for building strong local presence in each of our markets, partnering with leading Health Systems, physician practices, and other channels to start patients on their journey to get the mental health care they need. 

Senior Hospitality Manager

Better.com
Greater NYC Area
4 days ago
+23
Better is hiring for a Senior Hospitality Manager to define, implement, and maintain hospitality standards across our US offices. This hire will have ownership of all aspects of the community experience for guests and employees, and will work collaboratively with our Facilities team, Admin staff, and design partners to ensure a welcoming experience for all who enter our professional home and flawless execution of any events we host. As our growth continues, the Senior Hospitality Manager will ensure continuity of our hospitality standards when moving existing teams into larger spaces or opening offices in new locations. Additionally, this hire will lead a team of direct reports, including Executive Assistants, Receptionists, and others, and should bring ample managerial tact to maximize the potential of each of those individuals. The ideal candidate will approach their responsibilities with creativity, innovation, and efficiency in mind.

Senior Office Operations Manager

Insurance Sales Associate

Customer Success Specialist

Processing Expert Manager

Director of Facilities

IT Systems Engineer

Lead SOC Analyst

IT Systems Administrator

Real Estate Customer Experience Analyst

Manager, Business Operations: Real Estate

Load 7 more jobs11 jobs at Better.com

Customer Care Team Lead

Attune
Greater NYC Area
4 days ago
+40
You will join Attune as one of our Customer Care Team Leads, responsible for leading and managing a team of highly motivated and enthusiastic Broker Success Associates. This team is focused on delivering core components of the broker experience and service offerings. You should be comfortable on the frontlines with customers (phone, email, live chat) as well as working with leadership to escalate and resolve issues. The right candidate will also possess a strong sense of urgency, and the ability to improve operational efficiency through process improvement. 

Manager, Corporate Events

Integral Ad Science
Greater NYC Area
4 days ago
+47
We’re looking for a confident, seasoned event professional to join our growing global marketing team and work alongside passionate, awesome people. This person will be responsible for end-to-end event management, from ideation through to execution. It’s a fast-paced environment at IAS, and this role requires clear communication and strong collaboration across internal teams as well as external vendors. As part of this role, you will be tasked with researching and securing venues, planning and managing a global event calendar, negotiating contract agreements with vendors, monitoring timeframes and budgets for multiple projects, and delivering on event brief objectives. The ideal candidate is creative, organized and has a vision for IAS’s event strategy that supports the amplification of our brand, enhances our customer relationships, and accelerates our revenue growth.

Office and Facilities Manager

YieldStreet
Greater NYC Area
4 days ago
+40
YieldStreet’s team is growing and we’ve just moved into a spacious new HQ. We need your help! The Office and Facilities Manager will play a critical role in employee and guest experience in our HQ. He or she will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, vendor management, and liaising with the building management team. The ideal candidate has “a no task too small” mentality and will not be afraid to roll up their sleeves to help make the office as efficient and effective as possible.

Application Support Analyst

EPAM Systems
Greater NYC Area
5 days ago
+42
You are curious, persistent, logical and clever – a true techie at heart. You enjoy living by the code of your craft and developing elegant solutions for complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as an Application Support Analyst. Scroll down to learn more about the position’s responsibilities and requirements.

Vice President, Customer Success

Quartet Health
Greater NYC Area
5 days ago
+32
The Customer Success team is responsible for Client and Provider relationships across our customer base and across markets. Our team partners closely with our Health Plan and Health System clients to mutually define goals and objectives of the program and ensure we deliver on those expectations, expanding our footprint and growing revenue over time. We also work within each market to recruit, onboard, and continually engage PCPs and BHPs, in support of our overall program and customer-driven objectives. 

Product Associate - Wealth & Trading

Revolut
Greater NYC Area
5 days ago
+19
As a member of the brokerage operations team you will be responsible for key strategic and tactical decisions, working closely with the Head of Brokerage. This role is to help build and scale the US trading business and help make Revolut a household name in the US through flawless execution of operations and products. 

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,545
Min: $31K
Max: $88K
Office Manager $62,915
Min: $40K
Max: $105K
Operations Associate $62,918
Min: $35K
Max: $150K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,899
Min: $30K
Max: $169K
Desktop Support $74,000
Min: $44K
Max: $118K
Customer Support Manager $77,722
Min: $45K
Max: $129K
Client Success Manager $79,157
Min: $40K
Max: $150K
Business Analyst $86,772
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $91,472
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $108,850
Min: $50K
Max: $180K
Director of Operations $126,291
Min: $55K
Max: $200K
Director of Customer Success $136,874
Min: $98K
Max: $208K
Vice President of Operations $182,094
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,604
Min: $95K
Max: $588K

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