NYC Tech Jobs and Startup Jobs

29

IT Service Delivery Analyst

Peloton
Greater NYC Area
1 day ago
+27
As an Analyst in Enterprise IT, you will interact with technical and business teams. You will have hands-on responsibility for the ongoing quality and consistency of solutions, working closely with sales, technical, product and customer service team members within Peloton.  This role offers a unique opportunity to be a part of an evolving IT organization, a results oriented and driven global organization with ownership over a portfolio that delivers direct value to these organizational stakeholders and Peloton overall. The ideal profile of this position calls for a flexible and well-rounded individual with operational and technical project management experience.

Senior Manager- Supply Chain Systems

ERP System Analyst

Strategic Sourcing Manager- Mechanical

Director of Business Operations

Technology Governance, Risk & Compliance Analyst

IT Support Engineer

Vice President, Corporate Wellness

IT Business Analyst (Finance)

Service Design, Technical Support Analyst

Senior Manager, ODM

Network Engineer

IT Support Engineer

Global AV Manager

Director, Sourcing

Director, Logistics

Client Platform Engineer

Senior Manager, Reverse Logistics

Director, Enterprise Operations

Load 10 more jobs19 jobs at Peloton

User Support Specialist - FT Hourly (Remote USA)

noom
Remote
1 day ago
+50
Respond to customer-submitted email requests with TLC and in a timely manner. Troubleshoot and walk users through every step of the mobile application. Proactively learn the latest product changes and be aware of bugs. Communicate bugs to the appropriate internal stakeholder(s).

Executive Assistant

Integral Ad Science
Greater NYC Area
1 day ago
+47
Great opportunity for an intelligent, proactive executive assistant to work hand-in-hand supporting truly forward-thinking executives. The ideal candidate will have high-level calendar management skills, excellent attention to detail, the ability to field numerous inbound requests and manage high-traffic email inboxes, along with the passion, vision and self-directed initiative to step outside of regular duties in order to benefit the team.

Customer Success Manager

Integral Ad Science
Greater NYC Area
4 days ago
+47
IAS is looking for the right people to continue our rapid growth. We want to find the people at the start of their careers who can become future leaders in digital advertising. The Associate Customer Success Manager will partner with Sales and Client Services to successfully onboard, retain, and grow clients. The primary focus of this role is to shorten time to value realization, cement strong relationships with key senior level stakeholders, and ultimately achieve renewals for our most valued accounts. As a part of our Customer Success team, this role offers potential to gain in-depth experience of the verification space within the advertising industry. Under the direction of your manager, you will finesse your technical, communication, and commercial skills.

Senior Technical Support Specialist

Braze
Greater NYC Area
5 days ago
+31
Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. You will work in coordination with your Global Technical Support Leadership and teammates to ensure our customers are able to quickly and successfully overcome any technical issues they may face when using our platform. You’ll also regularly contribute to our knowledge database, helping to “pay it forward” allowing teammates and customers to learn quickly from your insight. Want to learn and grow in the role? Perfect!

Associate Customer Success Manager

Bluecore
Greater NYC Area
5 days ago
+39
As an Associate Customer Success Manager you will be a key player on the Customer Success team. Days will be filled with a variety of different projects to help support and service our customers including managing and executing marketing campaigns, analytics/reporting and much more. The ideal candidate is hungry and looking for a great opportunity to be challenged and learn quickly.

Director, Growth

Narrativ
Greater NYC Area
6 days ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

Director, Client Success

Narrativ
Greater NYC Area
6 days ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for omni-channel retailers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. 

Client Partner

Narrativ
Greater NYC Area
6 days ago
+20
Narrativ is looking to hire a Senior Growth Manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team and our Client teams to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. You'll work directly with our clients and their stakeholders, really hone in on understanding their content, ROI and marketing goals and be a partner for them in building a strategy for execution. 

Customer Support Manager

Fluent, Inc.
Greater NYC Area
6 days ago
+32
The Customer Support Manager is responsible for ensuring customer-related requests are answered seamlessly and effectively. This is a “hands-on” position where you’ll be jumping in to answer tickets (where needed) while working closely with our product team in order to create an exceptional customer fulfillment experience. You’ll be helping to craft the operational process and procedures designed to move our Customer Support Team to the next level. The ideal candidate for this role has a proven track record and passion for creating, supporting and influencing engaging customer experiences. Someone who is motivated to be the driving force behind an amazing customer success team. Ideally, you’ve had solid experience with technical support/service while working collaboratively with internal stakeholders (including; web-product development, compliance, and sales/account management).

Client Solutions Analyst

Simon Data
Greater NYC Area
1 week ago
+37
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

Technical Support Engineer - USA

AB Tasty
Greater NYC Area
1 week ago
+43
Technical Support Engineer (TSE) is part of the global clients team and working alongside the USA sales and clients team and supports our key accounts through various channels (web & web mobile) in order to use our conversion optimization solution with maximum efficiency. The TSE will be responsible for the technical implementation of optimization and personalization campaigns that increase the conversion rate, improve the customer experience, and generate new leads for our clients. This role will require you to utilize your passion about the web and your technical skills to collaborate with the global team on challenging projects that evolve quickly.

Customer Service Claims Representative

Fluent, Inc.
Greater NYC Area
1 week ago
+32
Fluent’s Customer Service Department is looking for an energetic and experienced customer claims representative to manage the company’s incentive claims process. The right candidate would manage the process of validating consumer inquiries and requests regarding the receipt Incentives available through our programs. The position requires the ability to work with multiple pieces of data from a variety of sources to validate claims, prevent fraud and ensure that each consumer has a world-class experience. The position reports directly to the Compliance Manager and Fluent’s General Counsel on trending, system improvements and related claims fulfillment issues.

Publisher Account Manager

DeepIntent
Greater NYC Area
1 week ago
+19
• Manage all day-to-day operations associated with publisher partners, with an emphasis on healthcare publishers. • Build solid customer relationships and serve as point person for both business and technical inquiries. • Manage the deployment and onboarding of new clients. • Maintain, develop and grow existing publisher partner relationships. • Train clients on the platform, encourage the adoption of new features and provide feedback internally on client needs.

Associate Client Partner

Curalate
Greater NYC Area
1 week ago
As an Associate Client Partner you will be tasked with going after that next big account. You will engage decision makers and demonstrate how our solutions can help them command attention in this visually driven world. You will be given the independence to get creative with your pitch and craft attention-grabbing emails in a quality over quantity focused environment. You will work closely with one of our Client Partners and receive invaluable career coaching and mentorship!

Senior Customer Success Manager

Bluecore
Greater NYC Area
1 week ago
+39
As a Senior Customer Success Manager you serve as a strategic partner for customers by supporting, strategizing and executing with world class e-commerce marketing teams. You will play a critical role in driving value and long-term partnerships with Bluecore by helping to make our clients heroes within their organization.

Executive Assistant

Bluecore
Greater NYC Area
1 week ago
+39
Currently we are looking for a high performing executive assistant to support multiple senior level executives. The ideal candidate will have a track record of managing high volume schedules in a fast paced environment while simultaneously prioritizing other tasks in a supportive role to busy senior level leaders.

Deal Operations Analyst

Movable Ink
Greater NYC Area
1 week ago
+38
As our Deal Operations Analyst, you will get hands on exposure to the deal process of a high-growth enterprise SaaS company. As part of our Deals Desk team, you will sit between all functions involved in the deal process and help guide new contracts and renewals from start of negotiation to a successful close. Starting with sales proposals, you will streamline the process to deliver consistent product and commercial terms, secure approval from leadership, facilitate deal related requests to information security, legal, finance, customer experience, operations and product to bring in commercially viable business. Additionally, you will act as a conduit for deal-level insights which will inform our long term commercial strategy.

Client Success Manager

Yotpo
Greater NYC Area
1 week ago
+47
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
1 week ago
+47
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,094
Min: $40K
Max: $105K
Operations Associate $63,566
Min: $35K
Max: $150K
Sales Operations Analyst $67,107
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,387
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,493
Min: $40K
Max: $150K
Business Analyst $86,896
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $93,338
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,260
Min: $50K
Max: $180K
Director of Operations $127,420
Min: $55K
Max: $200K
Director of Customer Success $135,557
Min: $98K
Max: $208K
Vice President of Operations $178,229
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $223,732
Min: $95K
Max: $588K

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