NYC Tech Jobs and Startup Jobs

23

Customer Experience Agent

Redesign Health
Greater NYC Area
7 hours ago
+15
We are looking for an ambitious Customer Experience Agent. The ideal candidate is someone who can help us execute on an amazing customer experience. You will work with a team to spearhead the customer support efforts with passion, patience, and perseverance. You are empathetic and dedicated to using your people skills and expert knowledge to turn frustrating situations into joyful experiences. You will act as the primary touchpoint for our customers answering support requests and general inquiries via phone, text, and email. You will report to the Customer Operations Lead. 

Sr. Technical Support Engineer

Neverware
Greater NYC Area
1 day ago
+35
We are seeking a highly motivated and professional individual to join the Neverware Support team providing technical support to all our US and European Education and Enterprise customers. You will help customers get the best out of their CloudReady experience by answering phone calls and emails, working to understand and drive to solution any and all complex issues experienced by our customer base. You’ll be a true partner to our customers, working closely with them and helping us continually prove our value as you troubleshoot and resolve their technical issues for the best possible CloudReady site experience.

Senior Customer Success Manager

Smartly.io
Greater NYC Area
1 day ago
+34
As a Senior Customer Success Manager at Smartly.io, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Senior Customer Success Manager (Managed Service)

Smartly.io
Greater NYC Area
1 day ago
+34
As a Senior Customer Success Manager in a managed services team at Smartly.io, you will execute the Facebook advertising campaigns for our biggest managed service customers and drive customer engagement. You function as the crucial link between customers, Facebook, and our product development team. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Technical Support Associate

Latch
Greater NYC Area
1 day ago
+28
Latch is hiring a Technical Support Associate to support and assist our Integration & Technical partners in the installation and implementation of Latch’s access systems across the US. This requires functioning as a subject matter expert on Latch’s hardware and software products -- providing both written and verbal instruction for incoming technical support requests between the hours of 8AM - 8PM ET. This will ensure our partners successfully and properly install, activate, and service all Latch units. Additionally, the individual will work closely with the internal general support, operations and sales team. 

Customer Success Manager

Customer Support Specialist

Director of Real Estate - Central

Firmware Manager

Senior Firmware Engineer

Senior Firmware Test Automation Engineer

Director of Real Estate - East Coast

Load 4 more jobs8 jobs at Latch

Workplace Office Manager (Germany HQ)

Peloton
Greater NYC Area
6 days ago
+27
THE ROLE The Workplace Office Manager will keep our German headquarter running like a well-oiled machine. This person will be instrumental in further developing our thriving office culture with innovative zeal. We need a team member who will be a conduit for internal communications while also liaising with external partners. This position is a full time role, based out of our Berlin HQ. RESPONSIBILITIES Ensure the smooth day to day running of the

Senior Network Engineer

Senior Network Architect

Manager, Logistics (DE)

ERP Functional Specialist

NetSuite Functional Consultant

Studio Front Desk Crew (Part-Time)

NetSuite Business Analyst

Senior Director, Supply Chain Systems

IT Support Engineer (Studio)

Studio Front Desk Crew (Full-Time)

Integrations Developer- Dell Boomi

Enterprise Data Analyst

Client Platform Engineer

IT Marketing Business Systems Analyst

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

NetSuite Accounting BSA

Load 10 more jobs18 jobs at Peloton

Implementation Consultant, Payroll

Namely
Greater NYC Area
6 days ago
+25
 Our platform is disrupting the industry in how organizations view the HR function and we’re committed to breaking down barriers to make HCM operations simpler while delivering a differentiated client experience. Our Implementation team owns that experience from the beginning by delivering best-in-class implementation of our solutions. As one of our Implementation Consultants for our Payroll service, you will understand a client’s requirements

Deal Desk Analyst

Senior Customer Success Manager

Integral Ad Science
Greater NYC Area
1 week ago
+47
We’re looking to hire a passionate and motivated Senior Customer Success Manager to lead satisfaction, retention, adoption, operations and revenue efforts across Integral Ad Science’s global brands. You will drive our approach to global account success. You will be at the heart of our customer operations and a crucial part of our Customer Success team.

Customer Success Manager

Integral Ad Science
Greater NYC Area
1 week ago
+47
We’re looking for an experienced and highly motivated Customer Success Manager to join our New York team. The Customer Success Manager will partner with Sales and Client Services to successfully onboard, retain, grow and engage at a high level with priority client accounts. The primary focus of this role is to shorten time to value realization, cement strong relationships with key senior level stakeholders, and ultimately achieve renewals for our most valued accounts.

Associate Customer Success Manager

Integral Ad Science
Greater NYC Area
1 week ago
+47
As a part of our Customer Success team, this role offers potential to gain in-depth experience of the verification space within the advertising industry. Under the direction of your manager, you will finesse your technical, communication, and commercial skills.

Corporate IT Engineer

Integral Ad Science
Greater NYC Area
1 week ago
+47
As a key member of Corporate IT, the Corporate IT Engineer will have the opportunity to work with and provide high quality service to business owners and stakeholders across Integral Ad Science globally. You are passionate about driving innovation, enjoy partnering with internal teams and providing operational direction and support. Most of all, you enjoy working with great people who are changing an entire industry.

Junior Office Manager/Receptionist

CB Insights
Greater NYC Area
1 week ago
+40
We are mostly a company of lovable nerds. But we are now a sizable number of nerds who are accomplishing lots on a day-to-day basis. As such, our wonderful Office Manager is handling everything else – office administration, deliveries, front-desk coverage, vendor communications, etc. We need a fantastic team player can cover our front desk for several hours per-day and also help out where needed on projects that may arise suddenly.

Customer Success Manager

COO

Customer Success Manager

Electric
Greater NYC Area
1 week ago
+28
As a Customer Success Manager at Electric, you’ll be in charge of establishing positive and productive rapport with our customers, working with our internal teams to develop repeatable processes, and own a book of business that will grow substantially over time. This is a phenomenal opportunity to take on business-critical responsibilities for a fast-growing NYC startup!

Partnership Development Manager

Healthify
Greater NYC Area
1 week ago
+42
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

MBA Intern, Acting Chief of Staff

Healthify
Greater NYC Area
1 week ago
+42
Description We’re looking for an MBA Intern to join us for 9 - 12 weeks this summer (beginning in May or June 2020) in our New York City office. This is a paid opportunity. In this role, you will complete projects that deal with strategic business initiatives and gain exposure to top management within multiple functional areas. You should apply if you are excited about getting real in-depth exposure to the strategic planning process at a growing

Head of Sales and Marketing - elovee

BCG Digital Ventures
Greater NYC Area
1 week ago
+24
Oversee development and execution of the company's sales & marketing strategy. Define and build out the venture's B2B organizational structure focused on acquiring assisted living residences. Define strategy for building out the B2C structure and hire a marketing team to drive customer acquisition with a focus on digital marketing. Assess, build and manage a sales pipeline of targets across relevant channels to deliver on the company's growth objectives. Work closely with Product/Engineering and Finance/Operations teams to bring market/customer needs and feedback into the product roadmap, and to align with growth strategy and requirements. Cultivate alternative business models, such as strategic partnerships, to optimize the delivery of the company's offerings in a variety of market segments. Oversee the development of the KPI's and assessment systems to continually monitor the success of the marketplace; update operational plans accordingly based on data-driven analysis.

Executive Assistant

Level 1 Service Desk Technician- System Administra…

Electric
Greater NYC Area
1 week ago
+28
We are seeking a System Administrator to join our Customer Success team. This position will provide first level support to Electric’s customers, while maintaining excellent communication, technical support and main level ticket tracking in an efficient and effective manner. If you have strong system admin experience along with great customer service, apply today!

Senior Director, Global Organizational Development

Gympass
Greater NYC Area
1 week ago
+44
We are adding a Senior Director, Global Organizational Development to our HR Leadership team in New York! The position will be responsible for providing oversight and guidance on all things learning & development, talent management, succession planning, and performance management globally. The purpose of this role is to establish and enhance strategies and programs that enable our organization, teams, managers, and employees to grow and thrive. 

Coordinator, Office of the CEO

Yext
Greater NYC Area
2 weeks ago
+38
The Coordinator, Office of the CEO works closely with the CEO and his Chief of Staff to organize, promote, and implement effective operations and initiatives within the office of the CEO and company-wide. This is a cross-functional role that involves relationship building with execs and other stakeholders in the company, careful attention to detail, supreme organizational skills, and the ability to manage multiple projects at once. The coordinator is often the face of the office of the CEO, both internally and externally, and therefore must be responsive, poised, and discreet. We are looking for a gritty, driven, and deeply intelligent person who is curious and eager to learn. This is an intense role that will require flexibility and balance.  

UPWARD | Yext Rotational Program

Manager, Corporate Events

Integral Ad Science
Greater NYC Area
2 weeks ago
+47
We’re looking for a confident, seasoned event professional to join our growing global marketing team and work alongside passionate, awesome people. This person will be responsible for end-to-end event management, from ideation through to execution. It’s a fast-paced environment at IAS, and this role requires clear communication and strong collaboration across internal teams as well as external vendors. As part of this role, you will be tasked with researching and securing venues, planning and managing a global event calendar, negotiating contract agreements with vendors, monitoring timeframes and budgets for multiple projects, and delivering on event brief objectives. The ideal candidate is creative, organized and has a vision for IAS’s event strategy that supports the amplification of our brand, enhances our customer relationships, and accelerates our revenue growth.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,468
Min: $31K
Max: $88K
Office Manager $63,167
Min: $40K
Max: $105K
Operations Associate $63,259
Min: $35K
Max: $150K
Sales Operations Analyst $65,440
Min: $30K
Max: $119K
Desktop Support $74,600
Min: $44K
Max: $118K
Technical Support $76,182
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $80,187
Min: $40K
Max: $150K
Business Analyst $87,097
Min: $12K
Max: $167K
Business Intelligence Analyst $90,209
Min: $55K
Max: $150K
Operations Manager $93,488
Min: $45K
Max: $250K
Marketing Operations Manager $95,667
Min: $67K
Max: $160K
Senior Business Analyst $103,783
Min: $74K
Max: $175K
Sales Operations Manager $110,333
Min: $50K
Max: $180K
Director of Operations $126,627
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $178,735
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC