NYC Tech Jobs and Startup Jobs

21

Customer Success Advocate (3pm - 12am EST Shift)

monday.com
Greater NYC Area
12 hours ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position with an 11am - 8pm shift that may include working on Saturdays.

Customer Success Manager (Spanish Fluency)

monday.com
Greater NYC Area
2 days ago
+19
We are are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Customer Success Advocate (Portuguese Fluency)

monday.com
Greater NYC Area
2 days ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

Property Manager

Venn
2 days ago
+31
Ensure proper maintenance and security for all properties. Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed. Respond to emergencies 24/7 and coordinate resolution. Be the main point of contact for residents, providing excellent customer service by responding to resident service requests in a timely manner and resolving complaints. Develop building maintenance schedules, and obtain proposals for testing and code compliance as required by NYC city agencies. Coordinate move-ins, site visits by vendors, and obtain insurance documents prior to work being scheduled. Work with accounting department to establish projected budgets, overhead costs, collect rent, and apply additional fees and fines as needed. Work with Staff to inspect vacant units and complete repairs.

Head of Business Operations

Quartet Health
Greater NYC Area
2 days ago
+32
The Head of Markets will lead our team of General Managers in charge of on-the-ground operations across all Quartet Health markets in the U.S. This team of line leaders is responsible for building strong local presence in each of our markets, partnering with leading Health Systems, physician practices, and other channels to start patients on their journey to get the mental health care they need. 

Customer Success Advocate (Japanese Fluency)

monday.com
Greater NYC Area
1 week ago
+19
We are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

General Manager

Betterment
Greater NYC Area
1 week ago
+42
Betterment for Business is an award winning 401(k) partner that works as hard for your money as you work to earn it. We’re seeking a General Manager to lead a customer-focused b2b business. Our story is one you get - and you’re excited to tell it. We started this business out of frustration with the lack of innovation in the 401k space, and a desire to bring the same values and service available to our retail customers to the employer space. You understand that success is not just about hitting our sales goals today, but empowering an organization to scale for years to come. We have ambitious goals - to be the fastest growing offering in the market - and you’re looking for exactly that sort of career-defining challenge. 

Customer Success Manager

Abacus
Greater NYC Area
1 week ago
+17
The primary responsibility of the Customer Success Manager is managing long-term strategic customer relationships to achieve customer satisfaction, cultivate customer loyalty, retain recurring revenue and drive incremental growth. The ideal candidate will have worked in mid-market business development, partnerships or sales and will be well versed in interacting with and presenting to senior leadership within a business, including C-level executives, IT, finance, and operations departments. Internally at Abacus, you will work across Product, Engineering, and Customer Success to ensure successful growth and retention of our customers.

Patient Success Admin

Quartet Health
Greater NYC Area
2 weeks ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Customer Success Manager (Portuguese Fluency)

monday.com
Greater NYC Area
2 weeks ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

Manager, Financial Modeling

Gympass
Greater NYC Area
2 weeks ago
+18
The Manager, Anaplan will report directly to the Global Director of FP&A. You will have strong hands-on experience building and supporting complex planning and consolidation models using the Anaplan platform, which is used throughout Gympass in all countries (11 currently). This role places significance on supporting our Anaplan roadmap, organizing and prioritizing roadmap initiatives, and being able to provide recommendations and actions for improvements.

Customer Success Advocate (11am - 8pm EST Shift)

monday.com
Greater NYC Area
2 weeks ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position with an 11am - 8pm shift that may include working on Saturdays.

Executive Assistant

Latch
Greater NYC Area
2 weeks ago
Latch is hiring an Executive Assistant to play a critical role in not only providing administrative support to our CEO, but to serve as an essential partner to the executive team. This EA will manage everything from calendar and travel arrangements, to internal communication and meeting management on behalf of our CEO. This highly organized, resourceful, and trustworthy individual will ensure that every detail is in place, and nothing falls through the cracks. This individual must be able to handle private information, have strong business judgement, and be able to communicate with a variety of personalities and job functions of a fast growing IoT company. 

Customer Success Manager

Latch
Greater NYC Area
2 weeks ago
Latch is seeking a Customer Success Manager to join the operations team at Latch. You will be the front line and most senior member of the Latch Customer Success team. You will help drive the entire customer lifecycle with our Head of Customer Support and Success and align yourself closely with the product team as well. This includes facilitating a successful customer journey from purchase order to end-user engagement.

Director of Public Policy

Latch
Greater NYC Area
2 weeks ago
Latch is looking for an experienced Director of Public Policy to join our fast-growing team. This position will develop and advance smart home and smart access policy goals with state and local governments. This policy expert will help craft Latch’s policy priorities and will work directly with elected officials, policymakers, external advisors and key stakeholders at all levels of government. You will work closely with our leadership team, including product, operations, privacy, information security, and engineering groups. You will be a critical part of an exciting technology company that is changing the way we access the spaces most important to us. 

Operations Associate

Drive Sally
Greater NYC Area
3 weeks ago
+15
As an Operations Associate, you will help us achieve our mission by managing the core of Sally’s platform: drivers and vehicles. First, our customers: the drivers. You will convert prospects into customers, and convert customers into the safest and highest-earning rideshare drivers in NYC. Your job will be to engage, empower, and support all Sally drivers 24 hours a day.  Second, our assets: the vehicles. You will oversee the entire lifecycle of our vehicles from acquisition to disposition. You know every vehicle by VIN, plate, and current location.  We're hiring for eagerness to learn as well as fit, and since you’re joining a small team, trust and communication are critical. We’re dynamic and laser-focused on our company mission: to help professional drivers succeed in the rideshare economy.

Partnership Development Manager

Healthify
Greater NYC Area
3 weeks ago
+36
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

Strategic Engagement Lead

Hive
Greater NYC Area
1 month ago
+22
At Hive, we’re hiring a Strategic Engagement Lead to drive transformational business change at our strategic global customers. In this role, you will lead the engagement at the top levels of the business, set the direction for how Hive is solving the core business challenges, and outline the transformation plan that gets us there. You’ll form strategic advisor relationships with CEOs, COOs, CMOs and GMs while also understanding the business processes by engaging with end users at the business directly. You’ll be results and outcomes focused, establishing a vision for how Hive can move their business forward, determine the steps needed to achieve that vision, and drive those processes forward.

Implementation Manager

Hive
Greater NYC Area
1 month ago
+22
A great implementation lead is first and foremost a driven project manager who is equally comfortable at C-Level and with front line users. They should have a great nose for opportunities and work closely with Sales to identify and close those. Please note, this is not a classic account management role, it’s much more project management and influencing the process forward. The person hired will have a bias for action and be highly organized with follow through that is second to none.

Notification Reporter (Overnight), National Operat…

Citizen
Greater NYC Area
2 months ago
+23
About Citizen Citizen’s mission is to protect the world by building a global safety network of people protecting each other via our free iOS/Android app. The network is powered by technology that generates instant alerts about public safety emergencies—as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby. About the Team The National Operations Center is Citizen’s 24/7 newsroom. The talented, detail-oriented, and creative individuals on this team are the frontline of our business. Every incident created in the Citizen app is managed by a Notification Reporter. Many of Citizen’s Notification Reporters are former journalists, copywriters, content creators, and first responders—but most importantly have a passion for keeping their communities safe and informed.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,576
Min: $31K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Office Manager $61,656
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $86,892
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $91,986
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $139,276
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,205
Min: $95K
Max: $588K

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