NYC Tech Jobs and Startup Jobs

10

Customer Support Specialist

Latch
Greater NYC Area
15 hours ago
Be the product expert and open to learning all facets of the business, product, and service offer. Clearly explain access technology and product details to stakeholders via email and phone. Provide quick, knowledgeable, and “best-in-class” customer service to all stakeholders. Ensure a seamless customer experience from start to finish, including assisting Customer Success Managers in account coordination from Purchase Order to end-user usage. Coordinate and troubleshoot with stakeholders. Create, compose, and manage Help Center documentation including editing existing articles and creating new ones when need arises/new features are released. Update management on customer related trends and suggest improvements.

Firmware Manager

Senior Firmware Test Automation Engineer

Senior Firmware Engineer

Director of Real Estate - East Coast

Load 1 more jobs5 jobs at Latch

Senior Manager of Customer Support

Augury
Greater NYC Area
1 week ago
+34
As a Senior Manager of Customer Support, you will build, implement, and scale the global enterprise Technical Support team. As the first person on this team, you will have a direct impact on building a complex IoT support infrastructure. You will work closely with the leadership team to provide world-class customer experiences and exceed the company's objectives. 

Executive Assistant

BCG Digital Ventures
Greater NYC Area
1 week ago
+24
The Executive Assistant will be working as part of a flexible team, providing high-level support to one Partner and 1-2 Directors inclusive of complex calendar management, travel management and expense reimbursement. The primary goals are to leverage the executives’ time, support the broader team, and successfully serve BCG’s clients.

Head of Sales and Marketing - elovee

Gambling Operations Director

Tipico
Greater NYC Area
2 weeks ago
This role is instrumental in shaping the USA expansion. Getting into the business at such an early stage allows the individual to set the operational foundations as they see fit. This role will be at the heart of the organisation, as well as our consumers and as such key in setting the culture, developing the core departments and planning a successful launch of the sportsbook operations. The role will be responsible for setting the short and long term goals of the Operations department, building teams and selecting the right people to join us on the journey.

Associate Director, Building Control Technologies

Sidewalk Labs
Greater NYC Area
2 weeks ago
+37
We are looking for an Associate Director who is both a Building Management Systems (BMS) and controls expert to be the expert lead for our building automation workstream. For the foreseeable future, your primary responsibility will be initiating and advancing the five to ten pilots focused on commercial tenant space and home controls which we have initiated. Our goal is to develop a Minimum Viable Product that deliver a predictable utility bill through comprehensive device and equipment management.

Executive Assistant

Latch
Greater NYC Area
2 weeks ago
Latch is hiring an Executive Assistant to play a critical role in not only providing administrative support to our CEO, but to serve as an essential partner to the executive team. This EA will manage everything from calendar and travel arrangements, to internal communication and meeting management on behalf of our CEO. This highly organized, resourceful, and trustworthy individual will ensure that every detail is in place, and nothing falls through the cracks. This individual must be able to handle private information, have strong business judgement, and be able to communicate with a variety of personalities and job functions of a fast growing IoT company. 

Firmware Manager

Senior Firmware Test Automation Engineer

Senior Firmware Engineer

Director of Real Estate - East Coast

Load 1 more jobs5 jobs at Latch

Customer Success Manager

Latch
Greater NYC Area
2 weeks ago
Latch is seeking a Customer Success Manager to join the operations team at Latch. You will be the front line and most senior member of the Latch Customer Success team. You will help drive the entire customer lifecycle with our Head of Customer Support and Success and align yourself closely with the product team as well. This includes facilitating a successful customer journey from purchase order to end-user engagement.

Firmware Manager

Senior Firmware Test Automation Engineer

Senior Firmware Engineer

Director of Real Estate - East Coast

Load 1 more jobs5 jobs at Latch

Director of Public Policy

Latch
Greater NYC Area
2 weeks ago
Latch is looking for an experienced Director of Public Policy to join our fast-growing team. This position will develop and advance smart home and smart access policy goals with state and local governments. This policy expert will help craft Latch’s policy priorities and will work directly with elected officials, policymakers, external advisors and key stakeholders at all levels of government. You will work closely with our leadership team, including product, operations, privacy, information security, and engineering groups. You will be a critical part of an exciting technology company that is changing the way we access the spaces most important to us. 

Firmware Manager

Senior Firmware Test Automation Engineer

Senior Firmware Engineer

Director of Real Estate - East Coast

Load 1 more jobs5 jobs at Latch

Executive Director of Events

Recount Media
Greater NYC Area
1 month ago
+16
Recount Media is seeking an Executive Director of Events who is looking to build an events business at the intersection of politics, business and technology. This vital hire will be responsible for the direction and execution of our ambitious plan to build industry events, most notably our flagship Shift Series - which currently consists of full-day conferences on each Coast.  The candidate will have experience planning and growing large scale events, negotiating contracts, managing budgets, and thinking creatively about production, attendee and sponsor experiences. This is a full-time position. 

Head of Customer Success

Pillar Technologies
Greater NYC Area
1 month ago
We are hiring a Head of Customer Success to build loyalty and retention with our customers.  As a leader in our organization, this individual will have a greenfield opportunity to build out a new team that has a massive impact on the success of our company.  

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,576
Min: $31K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Office Manager $61,656
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $86,892
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $91,986
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $139,276
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,205
Min: $95K
Max: $588K

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC