NYC Tech Jobs and Startup Jobs

25

Operations Associate

Drive Sally
Greater NYC Area
1 day ago
+15
Overview As an Operations Associate, you will help us achieve our mission by managing the core of Sally’s platform: drivers and vehicles. First, our customers: the drivers. You will convert prospects into customers, and convert customers into the safest and highest-earning rideshare drivers in NYC. Your job will be to engage, empower, and support all Sally drivers 24 hours a day.  Second, our assets: the vehicles. You will oversee the entire

Property Manager

Domio
Greater NYC Area
1 day ago
+32
The Property Asset Manager will be Domio’s liaison and first point of contact for any landlord and/or tenant interactions. This person will implement and oversee strategic management systems to preserve investment value and minimize risks for our portfolio.

Client Manager, Customer Success

Quartet Health
Greater NYC Area
2 days ago
+32
The Client Manager is a trusted partner and point of contact for Quartet’s clients, reporting into the Senior Client Executive and partnering closely with internal Quartet teams, client operations, and client leadership to deliver operational excellence, manage day-to-day client interactions and operations, and identify and address areas of improvement to support Quartet’s ability to consistently deliver value. The Client Manager will be responsible for owning the operational and relationship components of one or more partnerships. 

Regional Head of Real Estate - New York

Domio
Greater NYC Area
4 days ago
+32
As the Regional Head of Real Estate - New York, you will rapidly grow our supply of profitable Domio properties by fostering relationships with owners and developers on-the-ground to create customized boutique hotels through master leasing either partial or full buildings. You will also work with our partners to analyze structures for compliance with local requirements and support closing by expediting any regulatory approvals.

Property Manager

Venn
4 days ago
+31
The Role We are currently hiring a Property Manager. The role will reside at our office in the neighborhood of Bushwick in Brooklyn and work directly with our Head of Real Estate on all aspects of asset management: Ensure proper maintenance and security for all properties Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed Respond to emergencies 24/7 and coordinate resolution B

Head of Markets

Quartet Health
Greater NYC Area
5 days ago
+32
The Head of Markets will lead our team of General Managers in charge of on-the-ground operations across all Quartet Health markets in the U.S. This team of line leaders is responsible for building strong local presence in each of our markets, partnering with leading Health Systems, physician practices, and other channels to start patients on their journey to get the mental health care they need. 

Director of Corporate Development & Strategy

Domio
Greater NYC Area
1 week ago
+32
The Director of Corporate Development & Strategy will work cross-functionally to develop and execute strategies to meet organizational objectives and goals. This role requires the development of strategic priorities and execution of projects both internally and externally. You will interface with external stakeholders to strengthen investor relations, as well as preparing materials for fundraising and M&A deals. Internally, you will provide strategic guidance to the executive team and help drive company growth.

Director of Security

Domio
Greater NYC Area
1 week ago
+32
Our Vibe: If you have a passion for travel & hospitality, you’ve come to the right place! Domio is a technology platform focused on the travel sector, encompassing real estate, hospitality, and design with an emphasis on social connections. Delighting our customers is in our DNA and we’re upping the ante on group travel with curated, end-to-end consumer experiences. We’re all about the hustle AND having fun. The Domio culture embraces innovative,

Office Manager

Domio
Greater NYC Area
1 week ago
+32
Ensure organizational effectiveness and efficiency in the office and be the first point of contact for building management. Develop office communication protocols and streamline administrative procedures. Direct maintenance, mailing, shipping, supplies, and cleaning. Be the point of contact for all HQ and remote employee requests and work closely with our IT Reliability Engineer for all IT concerns. Manage relationships with service providers and vendors. Work alongside our People Team to oversee office policies. Greet visitors hospitably and ensure communication with the visitors’ host. Own the new hire onboarding process and assist with new hire orientation. Maintain office inventory, conference rooms, kitchen, and consistent upkeep of other office amenities such as the dishwasher, coffee machine, etc. Promote company culture by organizing the company events calendar.

Executive Assistant

Latch
Greater NYC Area
1 week ago
Latch is hiring an Executive Assistant to play a critical role in not only providing administrative support to our CEO, but to serve as an essential partner to the executive team. This EA will manage everything from calendar and travel arrangements, to internal communication and meeting management on behalf of our CEO. This highly organized, resourceful, and trustworthy individual will ensure that every detail is in place, and nothing falls through the cracks. This individual must be able to handle private information, have strong business judgement, and be able to communicate with a variety of personalities and job functions of a fast growing IoT company. 

Customer Success Manager

Latch
Greater NYC Area
1 week ago
Latch is seeking a Customer Success Manager to join the operations team at Latch. You will be the front line and most senior member of the Latch Customer Success team. You will help drive the entire customer lifecycle with our Head of Customer Support and Success and align yourself closely with the product team as well. This includes facilitating a successful customer journey from purchase order to end-user engagement.

Director of Customer Success

CreatorIQ
Greater NYC Area
1 week ago
+32
CreatorIQ is looking for an experienced Director of Customer Success who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our New York customer segment. This will include: overseeing a team of Customer Success Leads in our NYC office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Director of Real Estate Investments

Domio
Greater NYC Area
1 week ago
+32
The Director of Real Estate Investments will help establish Domio as the global leader in apartment-hotels. They will help manage the expansion of the portfolio by rapidly growing our supply of profitable Domio properties. This person will source and lead master-lease, acquisition-to-lease, improve-to-suit, and build-to-suit apartment-hotel transactions.

Customer Success Lead

Nesterly
Greater NYC Area
2 weeks ago
Nesterly, founded at M.I.T. and named “genius” and “poised to forever change our cities” by Fast Company, is in search of a Customer Success Lead to help take our team to the next level as we prepare to scale Nesterly to additional markets. We're looking for mission-driven self-starters to join us in tackling the urban housing crisis and building a more interconnected world through intergenerational homesharing. Job Description: Nesterly is

Chief Executive Officer (CEO) - elovee

BCG Digital Ventures
Greater NYC Area
2 weeks ago
+24
Set the vision for the company and define the overall strategy from launch to scale, including long-term goals. Drive growth, profitability and company value. Develop and implement scalable and efficient strategies to ensure both consistent results and exponential growth. Attract, retain & develop world-class talent, including making recruitment decisions of full leadership team. Cultivate a high-performing, agile, one-team culture. Drive day-to-day operations. Align resources to achieve key business priorities. Proactively mitigate business, operational & governance risks. Own the operational budget and manage burn rate while growing the business ahead of market disruptions. Drive continuous improvement. Manage competition and threats in the marketplace, with constant evaluation of financial structure, capital strategy & strategic priorities.

Head of Sales and Marketing - elovee

Operations Associate

Mobley
Greater NYC Area
2 weeks ago
About Mobley: Founded in 2017, Mobley is a NYC startup transforming home asset ownership through our rental platform. We started Mobley after continual frustration throwing away, storing or selling furniture for cents on the dollar every time we moved. As our generation continues to increase mobility, we strongly believe people shouldn’t be forced to buy disposable, short-term furniture but instead flexibly furnish their home with beautiful high

Customer Support Analyst (LATAM)

Paxful
Greater NYC Area
2 weeks ago
+36
We are looking for a Customer Experience Analyst who will be the first line of defense for our Spanish speaking customers. Working with the Community and Customer Experience team at the NYC office, you'll be using your critical thinking and investigative skills to ensure we deliver the best customer experience to our Spanish speaking customers. Responsibilities include solving problems on a daily basis, assessing feedback and proposing solutions, and gaining a strong understanding of our LATAM market. Ultimately, you will help improve our product and our users’ experience.

Customer Support Specialist

Latch
Greater NYC Area
2 weeks ago
Be the product expert and open to learning all facets of the business, product, and service offer. Clearly explain access technology and product details to stakeholders via email and phone. Provide quick, knowledgeable, and “best-in-class” customer service to all stakeholders. Ensure a seamless customer experience from start to finish, including assisting Customer Success Managers in account coordination from Purchase Order to end-user usage. Coordinate and troubleshoot with stakeholders. Create, compose, and manage Help Center documentation including editing existing articles and creating new ones when need arises/new features are released. Update management on customer related trends and suggest improvements.

Senior Firmware Engineer

Latch
Greater NYC Area
3 weeks ago
As a Senior Firmware Engineer you will be an integral part of a stellar engineering team responsible for building Latch's smart access control products. You will be focussed on firmware development for Latch devices, writing low level device drivers, doing board bring and delivering high quality, robust firmware to production. You will work within highly cross-functional feature teams and collaborate closely with mobile, backend and hardware engineers.

Senior Firmware Test Automation Engineer

Latch
Greater NYC Area
3 weeks ago
Latch is seeking a Senior Firmware Test Automation Engineer to work with the QA, Test Engineering & Support Engineering team. There will be an emphasis on roadmap development and implementation of test automation for Latch's Embedded Systems Software and Firmware.  You will work within highly cross-functional feature teams and collaborate closely with firmware, mobile, backend and hardware engineers. It is an exciting opportunity to be part of a growing team as we add value to our entire product family through more advanced electronics. Smart access isn’t about locking doors, it’s about opening up new possibilities. Latch is the world’s first fully integrated hardware and software system dedicated to bringing seamless access to every door in a modern building. We’re looking for the curious and the creative to join our team and help us continue to change the way we access our most valued spaces.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,892
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $76,952
Min: $40K
Max: $150K
Business Analyst $86,598
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $123,570
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $181,160
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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