NYC Tech Jobs and Startup Jobs

14

Senior Firmware Test Automation Engineer

Latch
Greater NYC Area
1 day ago
Latch is seeking a Senior Firmware Test Automation Engineer to work with the QA, Test Engineering & Support Engineering team. There will be an emphasis on roadmap development and implementation of test automation for Latch's Embedded Systems Software and Firmware.  You will work within highly cross-functional feature teams and collaborate closely with firmware, mobile, backend and hardware engineers. It is an exciting opportunity to be part of a growing team as we add value to our entire product family through more advanced electronics. Smart access isn’t about locking doors, it’s about opening up new possibilities. Latch is the world’s first fully integrated hardware and software system dedicated to bringing seamless access to every door in a modern building. We’re looking for the curious and the creative to join our team and help us continue to change the way we access our most valued spaces.

Senior Firmware Engineer

Latch
Greater NYC Area
1 day ago
As a Senior Firmware Engineer you will be an integral part of a stellar engineering team responsible for building Latch's smart access control products. You will be focussed on firmware development for Latch devices, writing low level device drivers, doing board bring and delivering high quality, robust firmware to production. You will work within highly cross-functional feature teams and collaborate closely with mobile, backend and hardware engineers.

Director of Real Estate - East Coast

Latch
Greater NYC Area
1 day ago
Latch is seeking a Director of Real Estate - East Coast to join our newly established Real Estate team. In this role you will act as the East Coast Lead of the Real Estate team as we hone our overall strategy while working with preeminent industry leaders. You will own the market intelligence, key relationships, market education, and lead generation in your market. Together with the Chief Real Estate Officer, you will drive our progress towards having Latch on every door. 

Enterprise Customer Support Manager

Augury
Greater NYC Area
2 days ago
+34
Machines Talk, We Listen. Augury is disrupting the billion-dollar Industrial Internet of Things market. The combination of vibration and ultrasonic sensors with powerful machine learning algorithms enables our technology to detect malfunctions before they occur. Our solution impacts the bottom line for industrial and commercial facility customers by reducing maintenance costs, energy consumption, and environmental impact. As the Manager of

Executive Assistant to CEO + EIC

Recount Media
Greater NYC Area
4 days ago
+16
Recount Media is seeking an experienced, highly qualified Executive Assistant to support the company’s two co-founders and manage many of the day-to-day operations of the office. A successful candidate will be an extraordinary multi-tasker, with a strong capacity for organization, attention to detail, aptitude for managing travel and other logistics, and discretion when it comes to handling sensitive or confidential information. The Executive

Executive Director of Events

Recount Media
Greater NYC Area
4 days ago
+16
Recount Media is seeking an Executive Director of Events who is looking to build an events business at the intersection of politics, business and technology. This vital hire will be responsible for the direction and execution of our ambitious plan to build industry events, most notably our flagship Shift Series - which currently consists of full-day conferences on each Coast.  The candidate will have experience planning and growing large scale

Gambling Operations Director

Tipico
Greater NYC Area
6 days ago
This role is instrumental in shaping the USA expansion. Getting into the business at such an early stage allows the individual to set the operational foundations as they see fit. This role will be at the heart of the organisation, as well as our consumers and as such key in setting the culture, developing the core departments and planning a successful launch of the sportsbook operations. The role will be responsible for setting the short and long term goals of the Operations department, building teams and selecting the right people to join us on the journey.

Executive Assistant

Latch
Greater NYC Area
1 week ago
Latch is hiring an Executive Assistant to play a critical role in not only providing administrative support to our CEO, but to serve as an essential partner to the executive team. This EA will manage everything from calendar and travel arrangements, to internal communication and meeting management on behalf of our CEO. This highly organized, resourceful, and trustworthy individual will ensure that every detail is in place, and nothing falls through the cracks. This individual must be able to handle private information, have strong business judgement, and be able to communicate with a variety of personalities and job functions of a fast growing IoT company. 

Customer Success Manager

Latch
Greater NYC Area
1 week ago
Latch is seeking a Customer Success Manager to join the operations team at Latch. You will be the front line and most senior member of the Latch Customer Success team. You will help drive the entire customer lifecycle with our Head of Customer Support and Success and align yourself closely with the product team as well. This includes facilitating a successful customer journey from purchase order to end-user engagement.

Executive Assistant to the CEO

Eight Sleep
Greater NYC Area
2 weeks ago
+19
That's why are looking for an exceptional Executive Assistant to the CEO who is hyper-organized and excels at logistical and communication related tasks. This role reports directly to the CEO and Co-Founder, Matteo Franceschetti, a three-time company founder and leader in the start-up space. You’re a great fit if you have a record of anticipating executives needs and helping make their lives run seamlessly.

Chief Executive Officer (CEO) - elovee

BCG Digital Ventures
Greater NYC Area
2 weeks ago
+24
Set the vision for the company and define the overall strategy from launch to scale, including long-term goals. Drive growth, profitability and company value. Develop and implement scalable and efficient strategies to ensure both consistent results and exponential growth. Attract, retain & develop world-class talent, including making recruitment decisions of full leadership team. Cultivate a high-performing, agile, one-team culture. Drive day-to-day operations. Align resources to achieve key business priorities. Proactively mitigate business, operational & governance risks. Own the operational budget and manage burn rate while growing the business ahead of market disruptions. Drive continuous improvement. Manage competition and threats in the marketplace, with constant evaluation of financial structure, capital strategy & strategic priorities.

Head of Sales and Marketing - elovee

Head of Customer Success

Pillar Technologies
Greater NYC Area
2 weeks ago
We are hiring a Head of Customer Success to build loyalty and retention with our customers.  As a leader in our organization, this individual will have a greenfield opportunity to build out a new team that has a massive impact on the success of our company.   Responsibilities: Delight the customers: Increase renewals Reduce churn Ensure satisfaction with platform Increased NPS  Drive testimonials and referrals Flawless Onboarding: Create

Customer Support Specialist

Latch
Greater NYC Area
2 weeks ago
Be the product expert and open to learning all facets of the business, product, and service offer. Clearly explain access technology and product details to stakeholders via email and phone. Provide quick, knowledgeable, and “best-in-class” customer service to all stakeholders. Ensure a seamless customer experience from start to finish, including assisting Customer Success Managers in account coordination from Purchase Order to end-user usage. Coordinate and troubleshoot with stakeholders. Create, compose, and manage Help Center documentation including editing existing articles and creating new ones when need arises/new features are released. Update management on customer related trends and suggest improvements.

Logistics and Supply Chain Manager

Eight Sleep
Greater NYC Area
3 weeks ago
+19
That's why are looking for a customer-obsessed Logistics and Supply Chain Manager to support our ecommerce business. This role sits within the Operations team and is the critical link between our manufacturing (which takes place in China) and happy, well-rested Eight Sleep members across the U.S. The ideal fit is hyper-organized and process-oriented with a calm-under-pressure, adaptable demeanor. Read on if, on any given day, you would be excited to do things like negotiate a contract with a carrier, design and model a new cost-savings initiative, build a badass spreadsheet to track inventory, and suggest updates to our return process to increase efficiency.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,878
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,350
Min: $40K
Max: $150K
Business Analyst $86,598
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $124,529
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $181,160
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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