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NYC Tech Jobs and Startup Jobs

97

IT Support Specialist

Cedar
Greater NYC Area
5 hours ago
Cedar is growing quickly! The IT Support Specialist will play an important role in helping to onboard and support employees. You’ll work in a fast paced-startup and partner with the People Ops, DevOps, and Security teams to deliver a best in class IT environment for the Cedar workforce. We believe in automation, in doing the right thing by default, in making our users as productive as possible while taking security seriously and implementing smart controls. To support those goals, we strive to only hire the best and we expect that our IT Support Specialists will be motivated to gain experience in DevOps or TechOps skills and work towards becoming an Engineer in one of the disciplines.

Director of New Initiatives

Cedar
Greater NYC Area
5 hours ago
The Director of New Initiatives will work with senior leadership to conceive, evaluate and develop strategic partnership opportunities that create value for Cedar. Our target market includes hospitals, physician groups, laboratory companies, and other healthcare providers. You will primarily be working to build partnerships with payers, integrated delivery network (IDNs), large employers, and other channel partners. The ideal candidate is a strategic thinker, commercially-oriented, comfortable navigating senior-level relationships within large organizations, and can manage complex projects in collaboration with multiple business functions.

Head of Client Solutions

Cedar
Greater NYC Area
5 hours ago
We are looking for an entrepreneurial leader with experience in people management and client service. Being process and metrics-driven is as important as having excellent people leadership skills in order to maintain high team morale. The Head of Client Solutions will need to be strategic to think through new ways to improve the organization and be a thought partner to other leaders within the company.

VP of Enterprise Systems

Peloton
Greater NYC Area
7 hours ago
+27
Develop systems and platforms to support Financial Planning & Analysis (FP&A), Supply Chain Management (SCM), Human Capital Management (HCM), and Enterprise Resource Planning (ERP). Develop and maintain enterprise system strategic roadmap as an enabler of business objectives and milestones. Develop and drive process for selecting new and upgrading existing enterprise systems. Build rapport, credibility and cohesion across all business, operational and technology teams. Maintain strong knowledge and understanding of business needs, evidenced by the ability to establish and maintain a high level of trust and confidence. Drive business process efficiencies in supply chain, finance, and people through collaborating with partner teams leveraging existing and new enterprise infrastructure. Implement a resource strategies based on business need, scope of work, cost, and skill requirements. Drive operations excellence, including scaling, data quality control, data model management, system integration monitoring of enterprise applications. Ensure excellence around enterprise architecture and establish process around upholding responsible architectural design.

IT Support Engineer- NY HQ

Client Platform Engineer

Executive Assistant

Director, Advanced Sourcing

Director, Global Infrastructure

Network Engineer

Executive Assistant

IT Project Manager - Service Delivery

Manager, Reverse Logistics (Repair and Refurb)

NetSuite Functional Specialist

Studio Front Desk Crew - Part Time

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Accessories Merchandiser

Director, Post Merger Integrations

IT Operations Analyst

Corporate IT Engineer

Systems Engineer

NetSuite Business Analyst

Service Design Technical Support Analyst

Technology Risk & Compliance Senior Analyst

Load 10 more jobs22 jobs at Peloton

Associate Client Support Specialist, White Glove S…

Yext
Greater NYC Area
17 hours ago
In this role, you’ll be interfacing with our entire Enterprise product suite including Pages, Reviews, Listings, Knowledge Assistant and more! You will gain a comprehensive understanding of complex enterprise businesses’ digital strategy/goals while providing personalized, consultative, and technical support – or as we call it, “White Glove” support. Onboarding includes a comprehensive training program, which will empower you with skills, resources, and confidence to apply your individual talents to Yext and our customers.

UPWARD | Yext Rotational Program

IT Support Engineer

Associate Client Success Manager, Partner

Senior Manager, Client Success, Enterprise

Executive Assistant, Technology

Director, Regional Go-To-Market Alliances

Associate Client Success Manager, Enterprise

Associate Client Support Specialist

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Customer Success Manager

CB Insights
Greater NYC Area
19 hours ago
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading corporate Strategy and Innovation groups along with venture capital firms. This position dedicatedly governs customer relationships and consistently illustrates the value delivered through CB Insight’s software & services.

Client Onboarding Specialist

GM, Events

Client Success Manager

Yotpo
Greater NYC Area
19 hours ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

CEO - Pet Insurance Startup

BCG Digital Ventures
Greater NYC Area
17 hours ago
+24
We are seeking an exceptional CEO who is passionate about animals and believes pets are an important member of a family. The CEO will provide future vision and lead high performing teams while owning the end to end success of this disruptive startup.

Head of Consumer Experience, Stealth Healthcare Startup

Head of Operations for Pet Insurance Startup

Head of Sales & Marketing - Stealth Memory Care Startup

Chief Executive Officer - Stealth Memory Care Startup

Load 1 more jobs5 jobs at BCG Digital Ventures

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
1 day ago
+13
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

GM, Enterprise & Digital Identity

CLEAR
Greater NYC Area
1 day ago
+12
Manage and/or grow top line revenue and/or P&L with great business acumen and proven experience. Possess a good to deep understanding of identity and access management, including product, business, and technology. Lead a business development team. Inspire and influence senior business leaders to share our vision of a secure, frictionless world. Collaborate, create and share requirements with the product, program and engineering orgs that will drive and accelerate the new businesses. Be responsible for the top line (and potentially full) P&L for the platform businesses.

VP, Growth Operations

Executive Assistant

SVP, New Verticals

Client Success Manager

Namely
Greater NYC Area
1 day ago
+24
Develop strong client relationships and serve as the primary contact for assigned clients at the user, management and senior levels. Manage a high-volume book of business averaging $2-3 M in annual revenue. Assist clients in realizing the full value of their investment in Namely leading to a direct and positive impact on client success. Coordinate with and align knowledgeable, engaged, client-focused account service teams. Ensure client readiness for key Namely milestones, conducting quarterly business reviews and serving as the main point of escalation. Utilize metrics and data to make informed decisions, drive utilization & adoption and predict trends for your clients. Collaborate in a fast-paced, high-growth work environment with comfort partnering with internal Namely employees and at our client companies at all levels.

Benefits Consultant

Senior Benefits Consultant

Customer Operations Advisor

Squarespace
Greater NYC Area
1 day ago
+31
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with over 300 people between New York, Dublin and Portland. Customer Operations Advisors are working with our customers every day to ensure that they are achieving success with our product. You will use your product knowledge and passion for providing an exceptional customer experience to not only solve

Head of International Strategy & Operations

Director, Enterprise

GRC Analyst

Head of Product Support

Technical Product Support Specialist

Load 2 more jobs6 jobs at Squarespace

Head of Retail Development

Redesign Health
Greater NYC Area
1 day ago
+14
Develop, manage and execute the Ever/Body retail store expansion plan throughout the US, owning the process from site selection through store opening. Develop and prioritize real estate strategies and development timelines for new and existing markets. Lead strategy development across all store types, from popups to standard to flagship stores, in each market as appropriate. Develop a unique understanding of the optimal Ever/body offline customer journey, mirrored in store design flow and drive continuous improvements the designed experience. Work with Financial stakeholders to determine required site analytics, comps, and maintain knowledge of market conditions, trends, and transactions. Maintain positive and productive relationships with our external construction and design teams to drive store openings on time and under budget. You’ll eventually build an in-house team to support our growth.  Travel extensively to conduct due-diligence on all proposed sites and interface with landlords, brokers, and local leaders. Constantly obtain feedback and support from internal cross-functional leadership team.

Customer Experience Agent (Part/Full-Time)

Redesign Health
Greater NYC Area
1 day ago
+14
We are looking for an ambitious Customer Experience Agent. The ideal candidate is someone who can help us execute on an amazing customer experience. You will work with a team to spearhead the customer support efforts with passion, patience, and perseverance. You are empathetic and dedicated to using your people skills and expert knowledge to turn frustrating situations into joyful experiences. You will act as the primary touchpoint for our customers answering support requests and general inquiries via phone, text, and email. You will report to the Customer Operations Lead. 

Executive Assistant

Justworks
Greater NYC Area
2 days ago
+37
Justworks is seeking an Executive Assistant to support our senior leadership team. As the successful candidate, you will provide broad-based administrative support to three individuals of the senior leadership team with a major emphasis on scheduling and execution. You will interact with other high-level people and companies outside of Justworks. You take pride in your concise and professional communications. We work hard and have high standards, and will expect the same of you.

Revenue Operations Analyst

Customer Onboarding Associate

IT Contractor

Benefits/401(k) Coordinator

Customer Success Representative

Customer Onboarding Manager

Load 3 more jobs7 jobs at Justworks

Customer Success Advocate

monday.com
Greater NYC Area
2 days ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Customer Success Manager

SEVENROOMS
Greater NYC Area
2 days ago
+24
We are looking for a passionate Customer Success Manager who will help us ensure the long-term success of our customers. You will be there to support them once the contract is signed, through the deployment, training, and onboarding, and the entire lifecycle of the client. You love hospitality and have possibly event worked with restaurants before. You are intrigued by operations and logistics and solving the next puzzle. You are organized, love to multitask, seek challenges, excitement and a fast-paced environment. Most importantly, you want to be a part of an awesome and hardworking software startup changing the world of hospitality.

Senior Manager, Services Portfolio

Collibra
Greater NYC Area
2 days ago
+34
The Senior Manager, Services Portfolio is responsible for developing and maturing the target service portfolio of the Professional Services organization. The Senior Manager, Services Portfolio will ensure that the worldwide service business is enabled to deliver the core services of the organization on a global, consistent, and profitable basis. The Senior Manager, Services Portfolio will work with the senior management team to define and mature the critical service offerings and delivery methodologies of the professional services organization as well as coordinate the development of Best Practices by the consultant staff.

Onboarding Engineer

Zendesk Admin / Support Operations Engineer

Application Support Engineer

Premium Support Engineer

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Senior Clinical Advisor (Psychologist)

Quartet Health
Greater NYC Area
2 days ago
+32
The Senior Clinical Advisor will be part of a multidisciplinary healthcare team and will be the embedded Clinical Team psychologist with key Quartet teams to ensure a unified, evidence-based clinical strategy and voice is established to meet both clinical and business goals. This role will specifically require embedding with the following cross functional teams: Product, Design, Marketing, Mental Health Strategy, Data Sciences, and Central Operations. He or she will leverage experience in clinical psychology to strategize, design, and implement a wide range of initiatives that meet multi-stakeholder needs from patients, mental health providers, and primary care clinicians.

Customer Operations Coordinator

SEVENROOMS
Greater NYC Area
3 days ago
+24
We are looking for a passionate Customer Operations Coordinator who will help our clients in all post-sales operational efforts. This includes: initial setup, data migration, assisting with third-party integrations, and overall deployment of SevenRooms. Your main role is to provide support for our clients throughout the onboarding process to ensure their immediate and long-term success.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,379
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $87,231
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Analyst $87,943
Min: $12K
Max: $167K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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