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NYC Tech Jobs and Startup Jobs

74

Patient Success Admin

Quartet Health
Greater NYC Area
17 hours ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

IT Engineer

TrialSpark
Greater NYC Area
21 hours ago
+20
As the first IT Engineer at TrialSpark, you’ll be responsible for ensuring our rapidly growing team is equipped with the tools needed to deliver a top-notch technical work environment. Your primary day-to-day activities will include the deployment and ongoing maintenance of technical infrastructure across the organization. You will work closely with the rest of TechOps to secure TrialSpark’s technical assets and look for ways to improve our processes as the business scales.

Customer Onboarding Manager

Talkwalker
Greater NYC Area
22 hours ago
+18
As part of the Customer Success Team, we believe that closing the deal is just the beginning. Our mission is to become an extension our customer’s team and ensure that every customer recognizes the ROI of the platform. The CSM's main responsibilities include ensuring high client retention and increasing revenue through upsell and cross-sell. This is accomplished by understanding the client's industry and business needs and helping them use the Talkwalker software to execute on their evolving business strategies.

Customer Success Director

Talkwalker
Greater NYC Area
22 hours ago
+18
As part of the Customer Success Team, we believe that closing the deal is just the beginning. Our mission is to become an extension our customer’s team and ensure that every customer recognizes the ROI of the platform. The CSM's main responsibilities include ensuring high client retention and increasing revenue through upsell and cross-sell. This is accomplished by understanding the client's industry and business needs and helping them use the Talkwalker software to execute on their evolving business strategies.

Application Support Engineer

Collibra
Greater NYC Area
1 day ago
+34
Collibra seeks to expand our Support Engineering team with the addition of an Application Support Engineer to our NYC headquarters. Collibra’s Application Support Engineers provide support that increases Collibra’s credibility as an organization with world-class personnel and processes that can be relied upon as customers increase their product usage.

Head of Value Consulting

Customer Advisory Manager

Customer Advisory Manager

Director, Enterprise Deal Desk

Premium Support Engineer

Head of Workplace & Real Estate, North America

Customer Advisory Director

System Engineer

Head of Compliance

Sr, Manager, Customer Advisory Management

Load 7 more jobs11 jobs at Collibra

Customer Success Associate

Ocrolus
Greater NYC Area
1 day ago
+22
We are seeking skilled and motivated individuals who want to work in Customer Success for a rapidly-growing startup. While the job focuses on Customer Success, the small and open nature of our company means that you will be exposed to different aspects of the business. The job is a great opportunity to gain experience with customer relations, while also honing general business skills, and getting exposure to Financial Technology (Fintech).

Systems Administrator

Ocrolus
Greater NYC Area
1 day ago
+22
We’re looking for a Systems Administrator with an experience in a wide range of technologies facilitate and enhance operational efficiency. We need someone with a strong and successful track record of solving hard problems using out-of-the-box thinking. 

Senior Associate, Care Delivery Services

Cityblock Health
Greater NYC Area
1 day ago
+19
This individual will wear many hats and assume major responsibilities within high visibility projects and engagements related to innovation, clinical programs, and operations improvement. This person learns quickly, takes initiative, owns large work streams, communicates exceptionally well, and works collaboratively with all team members. In this role, you will support Cityblock in successfully implementing large projects and your responsibilities, among others, will include work stream and project management, work plan design, workgroup facilitation, and stakeholder engagement. The focus of these projects will span the entire organization, from new market launch to new clinical programs development to core operations performance improvement. It is an opportunity to learn the Cityblock operating model from the ground up and contribute to building a leading clinical model that delivers excellent health outcomes and high quality and lower cost.

Manager, Diagnosis Capture Program

Cityblock Health
Greater NYC Area
1 day ago
+19
As the Manager, Diagnosis Capture you will play a critical role in creating a culture of best-in-class clinical documentation accuracy in support of building a model of care focused on best quality and health outcomes. You will leverage your coding and documentation expertise to foster improvements in quality of care, analytics and clinical coding. This will involve, but not be limited to, creating audit protocols and conducting audits, developing training and creating reference materials for documentation, aligning performance with incentives and rewards, and establishing relationships with clinicians and market leaders.

Clinical Project Manager

TrialSpark
Greater NYC Area
1 day ago
+20
You will manage execution of studies, partnering with a cross-functional team and the study sponsor to oversee the entire lifecycle from startup to readout. Each day will bring new challenges and opportunities, from writing our playbook for a new therapy area, to troubleshooting an issue with our quality team, to defining requirements for a new feature in our clinical platform. As an early member of our Trial Operations team, you will have a unique opportunity to help shape what it looks like for us to improve the clinical research process, including working with our Product, Engineering, and Data teams to build out new tools and infrastructure to support our operations.

Operations Associate (Revenue Cycle)

Flatiron Health
Greater NYC Area
1 day ago
+37
Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its

Technical Support Engineer, Provider Software

Manager, Office Operations

Technical Support Engineer, Abstraction Technologies

IT Systems Engineer

Associate Technical Support Engineer, Provider Software

Director, Patient Safety Programs

Provider Clinical Research Team (Multiple Levels)

EMR Integration Support Engineer

IT Support Engineer

Lead, Computer Systems Validation (CSV)

Customer Support Associate

Executive Assistant

Associate Clinical Director (NP or PA)

Network Engineer

EMR Integration Engineer (Technical)

Clinical Abstraction Manager (RN, NP or CTR)

Incident Detections & Response Engineer

Load 10 more jobs18 jobs at Flatiron Health

VP, IT Infrastructure & Security

Crossix
Greater NYC Area
2 days ago
Reporting to the EVP, CFO of Crossix, the VP of IT Infrastructure & Security sets the vision, strategy, and leadership for the Company’s Information Technology team. Our team works with multiple stakeholders to significantly improve operational processes and ensure security throughout Crossix's underlying infrastructure. This role ensures delivery of a scalable, high-performing, and highly reliable IT infrastructure across the enterprise through the establishment of metrics, key performance indicators (KPIs), and service-level agreements (SLAs), and is responsible for planning, overseeing, implementing, and maintaining our HITRUST certification for the company. The successful candidate will manage and mentor a team of IT resources (FTEs and contractors) and several initiatives, providing technical expertise. This role will be based out of Crossix’s office in New York City.

Client Manager, Customer Success

Quartet Health
Greater NYC Area
2 days ago
+32
The Client Manager is a trusted partner and point of contact for Quartet’s clients, reporting into the Senior Client Executive and partnering closely with internal Quartet teams, client operations, and client leadership to deliver operational excellence, manage day-to-day client interactions and operations, and identify and address areas of improvement to support Quartet’s ability to consistently deliver value. The Client Manager will be responsible for owning the operational and relationship components of one or more partnerships.  Client Managers are highly organized and accountable client leads, who are able to project manage operational initiatives while building trusted relationships externally and collaborating to draw from the vast expertise of Quartet’s internal teams. The Client Manager adds value by ensuring that Quartet strives to solve large and long-term client business problems, doing so by strategically engaging with the client beyond immediate requests.

Director of Service Operations

Cityblock Health
Greater NYC Area
3 days ago
+19
In this role, you’ll assume ownership for key operations and business functions that provide critical services to our members and markets across the nation. The primary scope of responsibility includes, and is not limited to, leading member contact centers (inbound and outbound across call, email, and SMS/MMS) and serving as the business owner for vendors that support it (e.g., CRM, telephony). In this role, you will build this function from scratch to enable Cityblock Health’s members with a industry-leading service and experience.

Technical Support Engineer: Integrations

Cedar
Greater NYC Area
3 days ago
Respond to and debug technical issues that arise from our integrations with clients.  Analyze data from our clients and troubleshoot issues with missing or misinterpreted data.  Work with Cedar business development, software engineers and PMs to discover and fix technical issues in our product.  Help ensure technical issues are resolved quickly with quality solutions.  Help ensure our integrations with clients operate smoothly. 

Virtual Physician (US Licensed - United Kingdom Ba…

Galileo
Greater NYC Area
4 days ago
+17
Provide best-in-class medical care for Galileo patients through a virtual setting by leveraging a combination of advanced technology and excellent clinical judgment. Deliver an exceptional patient experience with compassion and thoughtful communication. Solve problems in an efficient, nimble, solutions-oriented manner by drawing on resourcefulness and a “can do” approach. Manage multiple inputs seamlessly through instinctive prioritization. Participate in clinical architecture development by drawing on your knowledge and experience. Work at least 24 hours in a given week, and be able to take on shifts that best fit with your schedule.

Field Support Technician

TrialSpark
Greater NYC Area
4 days ago
+20
As the first Field Support Technician at TrialSpark, your work will be critical in ensuring the uptime and reliability of technology used across our rapidly growing trial site network. Your day-to-day activities will include the deployment and ongoing maintenance of routers, temperature sensors, and other IoT hardware. You’ll also participate in an on-call rotation for site monitoring. Outside of running the day-to-day, you’ll be asked to look for ways to improve our processes as the business scales.

Executive Assistant

Cedar
Greater NYC Area
4 days ago
We’re looking for an outstanding Executive Assistant to support our co-founders and Head of Engineering. You will play a critical role for Cedar’s business by keeping our leaders organized, prepared, and getting where they need to be. The ideal candidate loves managing details and prioritization, independent problem solving, and is able to thrive in a changing and growing start-up culture where no two days are the same. Since we are an early stage company, you should be comfortable managing multiple stakeholders across our team and willing to go the extra mile to support our vision for improving the patient healthcare experience.

Field Operations Manager

TrialSpark
Greater NYC Area
4 days ago
+20
As a Field Operations Manager at TrialSpark, your work will be critical in ensuring the uptime and reliability of technology used across our rapidly growing trial site network. Your day-to-day activities will include overseeing a group of Field Support Technicians who are tasked with the deployment/support of technical infrastructure used at our trial sites. Since the FieldOps group is heavily client facing, you'll be expected to set clearly defined objectives, workflows, and coordination to ensure those out in the field maintain a healthy relationship with our physician partners.

Validation Manager (Contractor)

TrialSpark
Greater NYC Area
4 days ago
+20
Develop and manage GxP system lifecycle documentation including Validation Plans, Testing Protocols (IQ,OQ,PQ), User Acceptance Testing, Traceability Matrix, Validation Reports, SOPs, Change Control Documentation and Risk Management Reports. Develop/write test scripts and plans to ensure software functions as expected. Lead and manage the compliance status and validation activities of computerized systems in accordance with current regulatory requirements. Minimize business risk associated with the processing and storage of electronic documentation ensuring continuity over the system /product lifecycle. Support and execute against validation strategic plan which delivers compliant systems that are cost effective with long term sustainable components. Develop and manage KPIs for CSV and manage the scheduling of all validation activities within the business.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $61,127
Min: $40K
Max: $88K
Operations Associate $61,229
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $71,564
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $87,532
Min: $12K
Max: $167K
Marketing Operations Manager $87,800
Min: $67K
Max: $116K
Business Intelligence Analyst $88,682
Min: $55K
Max: $125K
Operations Manager $91,194
Min: $45K
Max: $250K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $125,777
Min: $55K
Max: $200K
Director of Customer Success $136,560
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $212,725
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy

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