NYC Tech Jobs and Startup Jobs

41

IT Support Engineer

Flatiron Health
Greater NYC Area
13 hours ago
+37
The NYC-based IT team supports users in our NYC office, SF office, as well as a large population of remote workers. Your typical day will include responding to IT requests, configuring laptops, administration of user accounts, and contributing to the varying “whatever it takes to get the job done” needs of our team. We are a small, growing team which means there are changing priorities, and plenty of opportunities for you to learn and contribute. As a Desktop IT Support Engineer you will:

Senior Manager, Strategic Operations

Cloud Systems Engineer, Windows

Clinical Product Support Specialist, Associate (PharmD, RN, NP, PA - Remote or NYC)

Manager, Strategic Operations

Asset Manager, IT Ops

Product Manager, Spotlight Non-Regulatory (Various Levels)

Provider Operational Excellence, Sr. Manager/Director

NetSuite Developer

Network Operations Associate/Manager

Manager, Corporate Applications

Product Manager, Spotlight Regulatory (Various Levels)

Operations Associate (Revenue Cycle)

Associate Clinical Director (NP or PA)

Engagement Manager

Load 10 more jobs15 jobs at Flatiron Health

Sr Applications Analyst (CIS)

Memorial Sloan Kettering Cancer Center
Greater NYC Area
19 hours ago
MSK is seeking a Sr. Applications Analyst on the CIS Orders Meds Management Team to manage the Allscripts’ Sunrise Clinical Manager (known internally as Clinical Information System/CIS), implementations, ongoing maintenance, upgrades, enhancements, interfaces and integration with existing and new systems. Work collaboratively with the CIS Managers, Information Systems and various Ancillary Departments to assure a successful implementation of CIS including but not limited to Order Entry/Order Results, ePrescribe, Clinical Documentation and Clinical Decision Support.

Director, Digital Health - Business Development & Licensing

Customer Success Representative

Haven Life
Greater NYC Area
1 day ago
+46
Effectively manage incoming chats, emails, and calls. Educate potential customers on our product and process. Understand our customer’s challenges and identify scalable and effective solutions. Focus on process improvement and operational efficiency. Meet and exceed team goals around customer satisfaction and internal SLA’s. Take ownership and stay composed when interacting with upset clients. Conduct research and work cross-team to resolve customer issues and feature requests. Strong passion for the voice of the customer.

Director, Operations

Cityblock Health
Greater NYC Area
2 days ago
+35
As an Operations Director, you will serve as the business leader for your market, which includes our Crown Heights Health Hub and our new Hub in East New York (coming soon!). Reporting to the Brooklyn General Manager, the Operations Director will play an integral role in operationalizing Cityblock’s care model in the clinic practice setting and out in the community. The key function of your job is to partner with the team members and leaders in your area to develop processes and systems / infrastructure, and, most importantly, support the caregivers that provide direct services to Cityblock’s members through our innovative care model. With this in mind, you will:

Health Advocate (Spanish Speaking/Multilingual)

Galileo
Greater NYC Area
3 days ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Field Operations Leader

Galileo
Greater NYC Area
4 days ago
+17
Build and support a team, enabling both excellent patient care and ongoing team learning and growth. Implement processes that support core resources and activities such as thoughtful labor planning, robust operational systems, and innovative/collaborative care mechanisms.

IT Services Engineer Virtual Hub

Cityblock Health
Greater NYC Area
5 days ago
+35
Cityblock is seeking an experienced IT Services Engineer to support our virtual care model. You will play a critical role both supporting our team locally but also in helping to support our team nationally as we expand. You will act as a liaison for our Employees and members. We are seeking applicants that are not only technical but pride themselves in providing excellent customer service as in the new role you will also be working with our member population.

Operations Center Manager

noom
Remote
4 days ago
+50
Noom is looking for a highly-motivated technical Operations Center Manager for our Customer Experience Support Team that embodies our company mission of helping people live healthier lives through behavior change. As a key member of the team, you’ll be responsible for overseeing all technology and related business systems process logic and administration for the contact center including CRM, workforce management, channel workflows, contact and skills-based routing, quality management systems etc. 

Senior Manager, International Strategy & Operations

Operations Specialist

CX Product Specialist

Audicus
Greater NYC Area
5 days ago
+27
The CX Product Specialist position is a mix of customer support, operations, logistics and user experience functions, all of which are vital to the success of Audicus. This opportunity is perfect for an energetic, self-starter who wants to join a fast-growing startup and become an instrumental part of the company. Audicus strives to help those with hearing loss lead more connected and empowered lives and as a product specialist, you’ll have the opportunity to make a positive impact on a daily basis. This role owns the post-sale journey of our customers and focuses on developing relationships, providing support and problem solving issues. You will work side-by-side with our sales, operations, business development and marketing teams to ensure we are providing each customer with a best in class hearing health experience.

Primary Care Physician (coming soon)

Galileo
Greater NYC Area
5 days ago
+17
Lead our clinical team providing exceptional, personalized care to cohorts of medically complex, underserved Medicare/Medicaid patients. Drive ongoing iteration of our clinical model, with a focus on improving outcomes while decreasing wasteful costs. Partner with Galileo’s clinical specialists around conditions that have the greatest impact on our patient population—particularly behavioral health. Utilize and inform the development of new digital tools for patient communication, team collaboration, and clinical decision support.

Customer Experience Agent (Remote)

Lively
Remote
5 days ago
+14
Getting people the hearing care they need is a challenging task and, as a remote Customer Experience Agent at Lively, you will be essential to making our mission a reality. You will be at the heart of creating a better-than-best experience for our customers. You will be in charge of delivering remote support with passion, patience, and perseverance. If you are someone who leads with empathy and is able to work independently, this role is for you! 

Enterprise Customer Success Manager

Sisense
Greater NYC Area
6 days ago
+17
This is an opportunity to take your relationship skills to the next level by owning the customer relationship, and enabling customers in a complex, sophisticated, technical product in the business intelligence space. We are an innovative hardworking team, focused on true customer success by building long lasting partnerships with strategic companies’ laser focused driving value to our customers.

Workforce Operations, Director

Ocrolus
Greater NYC Area
6 days ago
+22
Ocrolus is seeking an Operations Sr. Manager with 7-10 years of experience in managing large scale workforces (i.e., BPO, gig economy or contractor workforces) who will report to the Director of Operations. We currently employ 1,000 employees in India spread across three facilities in various cities.

Primary Care Physician - New York

Eden Health
Greater NYC Area
1 week ago
+34
As a provider at Eden Health, you will be empowered with substantial support to provide the best care for patients without a need to optimize for insurance revenue because we run a capitated primary care model. We are hiring a physician to provide patient care. First and foremost, you would provide excellent clinical care for your patients. You will oversee, manage, and work alongside physician assistants and nurse practitioners. You will also collaborate with Mental Health Clinicians and the Director of Behavioral Health. This role reports to the Medical Director.

Physician Assistant / Nurse Practitioner - New Yor…

Eden Health
Greater NYC Area
1 week ago
+34
Physician Assistants or Nurse Practitioners will conduct in-person care, tele-health care, and health advocacy for our patients. As an early-stage company, we offer an opportunity to contribute to product design and clinical care pathway development. Excellent candidates will have a passion for providing amazing patient care, be eager to work alongside our clinical and engineering teams, and have proven experience in problem-solving, organization, and process improvement.

Head of Clinical Operations

TrialSpark
Greater NYC Area
1 week ago
+20
As the Head of Clinical Operations at TrialSpark, you’ll be responsible for leading and managing four key groups within TrialSpark: Clinical Project Management, Clinical Study Management, Vendor Management and Data Management. This role will be a primary stakeholder in roadmap development across all Clinical Operations functions. Your day-to-day activities will include the implementation and execution of the overall clinical studies strategy, ensuring consistency, quality and compliance with global clinical standards and regulations. You will work with team members to create the operational strategies for the TrialSpark studies portfolio, as well as promote innovation and process excellence within and across all TrialSpark functions. In addition to running the day-to-day, you will be charged with driving innovation and efficiency in the clinical trial process.

Director of Creative Operations

Eden Health
Greater NYC Area
1 week ago
+34
Eden Health is seeking a Director of Creative Operations to help build out the Marketing function. This role reports to the VP of Marketing and is based in New York City. The Director of Creative Operations is a senior role, determining the way we deliver creative output to the entire organization. This would include setting up formats for incoming briefs, establishing job tracking procedures, setting up rational asset management, engaging vendors, managing projects, and more. This person would be responsible for initiating procedures, then executing projects using the new procedures. As a generalist producer, they will dole out assignments to internal and external resources, manage timelines and deadlines, negotiate with vendors, and ensure that creative teams deliver world-class output in any medium (video, print, web, digital advertising, physical, event, etc). Ultimately, they will help to grow the creative production function, adding internal and freelance resources as needed.

Medical Director/Senior, Clinical Development

TrialSpark
Greater NYC Area
1 week ago
+20
This is a key role in the growth of our Medical Team. You will be responsible for providing medical and clinical support to our Clinical Operations and Medical teams, play a key role in drafting protocol for studies, helping with key study design decisions and acting as the Medical Monitor for active studies. You will also actively partner with our Sales team to ensure we continue to maintain a scientific commercial strategy. Your ability to understand and navigate the complexities of healthcare data and clinical trials will be essential to your success and the success of TrialSpark. 

Manager, Virtual Care Operations

Cityblock Health
Greater NYC Area
1 week ago
+35
We’re seeking an Operations Manager for our Virtual Care Team. In this role, you will lead development of operational processes for the Cityblock virtual care delivery function and be accountable for on-going implementation and process improvement to ensure we deliver excellent virtual care to our members. You will report to our Virtual Care Lead and work cross functionally with team members across our virtual and field-based care teams, as well as product and data teams. Please note, we are open to virtual/remote candidates outside of New York for this role.  

Client Experience Manager

LeafLink
Greater NYC Area
1 week ago
+21
LeafLink seeks a Client Experience Manager to join our growing team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform. Your number one responsibility day-in and day-out is to delight our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will reflect LeafLink’s core values in all of your customer interactions.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,981
Min: $31K
Max: $88K
Office Manager $63,458
Min: $40K
Max: $105K
Operations Associate $64,804
Min: $35K
Max: $165K
Sales Operations Analyst $68,252
Min: $30K
Max: $119K
Technical Support $73,422
Min: $30K
Max: $169K
Desktop Support $73,471
Min: $44K
Max: $118K
Customer Support Manager $78,475
Min: $45K
Max: $129K
Client Success Manager $85,694
Min: $40K
Max: $190K
Business Analyst $88,720
Min: $12K
Max: $230K
Business Intelligence Analyst $92,560
Min: $55K
Max: $150K
Operations Manager $93,273
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $104,597
Min: $74K
Max: $175K
Sales Operations Manager $113,250
Min: $50K
Max: $180K
Director of Operations $128,859
Min: $55K
Max: $235K
Director of Customer Success $136,823
Min: $98K
Max: $208K
Vice President of Operations $180,361
Min: $100K
Max: $300K
Vice President of Care $192,100
Min: $160K
Max: $235K
COO (Chief Operating Officer) $228,903
Min: $95K
Max: $588K

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