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NYC Tech Jobs and Startup Jobs

24

Associate Director of Client Strategy - Financial…

Movable Ink
Greater NYC Area
4 hours ago
+25
The Associate Director of Client Strategy be charged with driving quantifiable, measurable and winning strategies for applications of Movable Ink software for a named list of 15-20 of our most strategic accounts. A major focus of the role will be to own short term engagements with our most strategic clients, where the goal will be to solve C level problems with Movable Ink technology.

Director of Customer Success

CreatorIQ
Greater NYC Area
4 hours ago
+32
CreatorIQ is looking for an experienced Director of Customer Success who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our New York customer segment. This will include: overseeing a team of Customer Success Leads in our NYC office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Business Operations Manager

Simon Data
Greater NYC Area
1 day ago
+27
Create and implement our pricing strategy. Assess new growth and engagement opportunities. Partner on key client initiatives. Formulate and test engagement strategies (e.g. QBRs, upsell strategy). Board/investor materials. Shape our Business Intelligence function. Create infrastructure across the org that will sustain our growth.

Associate Director of Client Strategy - Retail

Movable Ink
Greater NYC Area
4 days ago
+25
The Associate Director of Client Strategy be charged with driving quantifiable, measurable and winning strategies for applications of Movable Ink software for a named list of 15-20 of our most strategic accounts. A major focus of the role will be to own short term engagements with our most strategic clients, where the goal will be to solve C level problems with Movable Ink technology. The role will report to the VP of Strategic Accounts and could be in NYC or San Francisco.

Strategic Account Manager

Custora
Greater NYC Area
4 days ago
+15
Onboard and coach customers to enable a seamless integration experience and productive partnership. Perform analysis and develop insights to help customers launch effective marketing campaigns. Develop reporting and customer facing presentations and deliver those to illustrate our value. Assist with campaign management tactics to ensure platform adoption and activation. Educate customers on new features and changes in the product. Work closely with sales, marketing and product teams to deliver a cohesive customer experience. Identify and execute improvements on customer processes and reporting.

Customer Success Manager

Optimove
Greater NYC Area
4 days ago
+22
Optimove’s Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with clients, project managers and software developers to deliver outstanding results. Dedicated to our clients' success and satisfaction, our CSMs serve as the main point of contact with our valued customers. This role requires highly-effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team and the position is one which brings with it an excellent opportunity to learn and grow within a lively and challenging environment.

Operational Support Engineer

Optimove
Greater NYC Area
4 days ago
+22
Optimove is the Science-First Relationship Marketing Hub, used by over 350 customer-centric businesses to drive measurable growth by scaling customer engagement. We’re obsessed with what drives customer behavior and strive to provide our clients the solution to foster long-lasting customer relationships. The Optimove family is 220 strong, spread over three locations: New York, London and Tel Aviv. Two thirds of our managers were promoted from

Senior Director New Ventures

Movable Ink
Greater NYC Area
4 days ago
+25
The Senior Director of New Ventures is responsible for helping define, direct, and launch new product and market initiatives. We are looking for an entrepreneurial individual who is eager to take ventures from idea to early market success. The ideal candidate is an information sponge and can synthesize inputs from our current customers, our employees, the market, and the competitive landscape to launch new products and markets.

Client Experience Manager

Movable Ink
Greater NYC Area
5 days ago
+25
Act as Consultant to our clients to ensure they achieve significant value from the Movable Ink platform. Conceive, develop, and execute client-specific email marketing strategies. Translate customer business objectives into effective use of the Movable Ink platform. Ability to manage multiple, concurrent projects in a fast-moving environment. Assist the sales team as a solutions consultant. Ensure that our customers are delighted with our services.

Procurement Associate Director

Scentbird
Greater NYC Area
5 days ago
+20
Support the end to end supply chain by driving service, quality and continuous improvement. Lead all purchasing and sourcing processes for Scentbird. Achieve continuous cost reduction in all purchasing categories. Strategically source components in efforts to achieve just in time manufacturing. Negotiate service level agreements and implement vendor and supplier scorecard system.

Director of IT

Conductor
Greater NYC Area
6 days ago
+24
The Director of IT will set the vision, strategy, and leadership for Conductor's Information Technology team. This role ensures delivery of scalable, high performing and highly reliable IT infrastructure across the enterprise through the establishment of metrics, key performance indicators (KPIs) and service level agreements (SLAs); and is responsible for planning, overseeing, implementing, and maintaining the Information Security program for the company. The successful candidate will provide technical expertise and experience to manage and mentor a team of IT engineers. This role will be based out of Conductor's HQ in New York City.

Inventory Planner

Public Goods
Greater NYC Area
6 days ago
+10
Public Goods' mission is to make premium-quality, healthy products affordable to everyone. We've been growing fast, and we are looking for someone to take change of our quickly increasing inventory flow. You'll be managing an inventory of hundreds of SKUs across personal care, household, and food, shipping out to customers all over the world. You Will: Manage inventory levels and turn targets on hundreds of SKUs, across dozens of locations. M

Client Onboarding Manager

Bluecore
Greater NYC Area
1 week ago
+24
This is an integral role at Bluecore as you empower our customers to create their own campaigns and set them up for success. Your energy and enthusiasm will change the way that our customers work with us. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers and is resourceful and tenacious. As a Client Onboarding Manager, you will be ensuring that customers have Bluecore fully configured, the customer has completed all of their deliverables and is fully trained to start executing campaigns. Metrics will include the time to launch customers, quality launches, launch success metrics and customer satisfaction. Are you up for the challenge?

Client Success Manager

Yotpo
Greater NYC Area
1 week ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
1 week ago
+13
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Director of Customer Engagement

Custora
Greater NYC Area
1 week ago
+15
Director of Customer Engagement About us: Retail marketing teams have a lot on their plates. The data they collect provides an unparalleled opportunity to establish meaningful and personal relationships with their customers, but it has also led to an explosion of metrics to track, measure, and optimize. Opens, click-throughs, likes, retweets, conversion rates: today’s retail marketer is resource-strapped and scrambling to execute on dozens of

Executive Assistant to the CEO

Attentive
Greater NYC Area
1 week ago
+15
Attentive is a personalized mobile messaging platform changing the way consumers interact with businesses. Since founding in 2016, Attentive has rapidly grown to one of the most successful messaging companies in the country. Headquartered in New York City, the company raised a $13 million investment led by Bain Capital Ventures in 2018. Attentive was founded by the co-founders of TapCommerce, the global leader in mobile app retargeting, acquired

Production Scheduler - Fulfillment

Scentbird
Greater NYC Area
2 weeks ago
+20
Location: Monroe Township, New Jersey Job Purpose: Work under the direction of the Head of Manufacturing to Plan and prepare daily and long term Fulfilment schedules, oversee daily Pick and Pack scheduling. Essential Functions: Develop and maintain master schedule to establish sequence and lead time of each operation to meet inventory requirements according to forecasts or customer orders Oversees daily Pick and Pack scheduling. Evalua

Solutions Consultant - Spanish speaking

Talkwalker
Greater NYC Area
2 weeks ago
+18
The mission of the Solutions team is to create value for current and prospective clients to help them optimize the impact of their communications efforts. We provide strategic advice and expertise across the sales, marketing, product and customer success teams. We are the connector across all Talkwalker departments and share best practices and provide high-level of knowledge and expertise. Talkwalker is an online and social data analytics

People & Culture Manager

Keywee
Greater NYC Area
2 weeks ago
+10
The Opportunity: Keywee is growing and we’re looking for a talented People and Culture Manager to join our fast growing team. The People and Culture Manager will be taking all aspects related to creating the best startup office experience in NYC: from snacks to bookkeeping to happy hours to plants (yes, plants).This is a full-time position based in our Manhattan office. Job responsibilities (Or how you might spend your time on a typical day) Chie

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,129
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,326
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,512
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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