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NYC Tech Jobs and Startup Jobs

31

Onboarding Engineer

Collibra
Greater NYC Area
1 day ago
+34
Collibra provides a complementary, white-glove Technical Onboarding for all new customers to ensure their initial success as they begin their Data Governance journey. Our Onboarding Engineers guide our customers through a sequence of technical enablement sessions ranging from installation and configuration to high level advisory services such as education on the Collibra API and Data Governance best practices. The Onboarding team plays a crucial role in establishing a post-sale relationship, guiding new customers through unfamiliar territory and making certain that our customers succeed. At Collibra, the customer is our “True North” and our Onboarding engineers steer the ship!

Executive Assistant

Collibra
Greater NYC Area
2 days ago
+34
We are looking for a highly organized, detail-oriented partner to join our team as an Executive Assistant to several of our Executive team. You are a trusted professional and will act as an extension of the executive team in terms of voice, judgment, and decision making. You should serve as a role model for other executive assistants, in terms of project management, professional maturity, integrity/confidentiality, and demeanor, anticipating and planning for needs, pace, advising and coordinating solutions to day-to-day problems. You minimize conflicts and maximize productivity for the executive team, enabling them to do their best work.

Application Support Manager, North America

Collibra
Greater NYC Area
3 days ago
+34
Guiding and directing Support Engineers to prioritize, escalate and triage incidents. Handle and direct all regional escalations, whether thru delegation, direct over-sight, taking individual ownership and motivating appropriate resources to aid where needed. Keeping day-to-day operations running smoothly with regards to engineers - absences, hours of operation, appropriate coverage. Driving on-boarding/training with new hires and hold frequent cadences to evaluate remit and readiness for independent work. Holding 1 on 1s routinely with all direct reports for bidirectional feedback. Ensuring regional team is meeting response time SLAs and CSAT benchmarks. Follow-up on all customer feedback/CSAT to understand where the perceived failure(s) reside and what we can do to remedy. Keeping "boots on the ground"; in a limited fashion by taking tickets in the queue to stay up to date on common failures and painpoints, identify and quantify these and get out to external resources for resolution (kb articles, documentation, coaching offerings, tutorials, etc).

Zendesk Admin / Support Operations Engineer

Collibra
Greater NYC Area
4 days ago
+34
Proactively identifying the tools, materials, software and environments necessary for the Support Team to ensure time to issue resolution is accelerated. Evaluating Zendesk usage and statistics to identify opportunities for scaling and improvement of taxonomy. Maintenance and oversight of the numerous Support integrations and systems (Zendesk, Salesforce, WordPress, Bookly). Collaborating with Support Ops Manager, and Support Managers to (a) decrease new hire ramp time by providing structured onboarding of tools and enablement on procedure and process and (b) aid in the process management of escalations to Engineering Ops. Define processes to establish and monitor problem management performance metrics & key performance indicators. Evaluating NPS, Customer Satisfaction and other metrics to identify pain-points in order to proactively address customer needs. Building out integrations to streamline operations, increase automation, and mitigate the necessity for manual intervention.

Customer Advisory Director

Collibra
Greater NYC Area
5 days ago
+34
As our Customer Advisory Director you will be the trusted advisor to senior leaders in our most strategic customers. These customers have a vision for leveraging value from their data which, in many cases, is groundbreaking for their industries and the Collibra platform is at the very center of this vision. You will be on point and responsible for building and maintaining customer relationships, for helping shape and align with our customers data vision, and successfully delivering that vision through the utilisation of the Collibra platform. The role carries a quota for renewal, upsell and cross-sell. Success will be a factor of your ability to drive adoption onto the platform and for the customer to realize strategic value from their investment across their organization.

Client Solutions Analyst

Simon Data
Greater NYC Area
5 days ago
+27
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

Director of Business Operations

Reonomy
Greater NYC Area
6 days ago
+32
The Director of Business Operations is responsible for creating the structure, processes, reporting procedures, policies, and controls needed to scale the business efficiently.  This person will be a trusted counterpart to the Executive Team and each cross-functional department; a direct communicator that is excited about vetting and executing on key initiatives and day-to-day business operations. The Director of Business Operations will build strong partnerships cross-functionally with Marketing, Sales, Client Success, Product, Engineering, Human Resources, Talent, and Finance to ensure collaboration and transparency among all departments. Our new team member will drive operational excellence and will guide our business to massive success.

Application Support Engineer

Collibra
Greater NYC Area
1 week ago
+34
Collibra seeks to expand our Support Engineering team with the addition of an Application Support Engineer to our NYC headquarters. Collibra’s Application Support Engineers provide support that increases Collibra’s credibility as an organization with world-class personnel and processes that can be relied upon as customers increase their product usage.

Client Onboarding Specialist

CB Insights
Greater NYC Area
1 week ago
+24
Drive CB Insights' growth as part of our Customer Success teamThe CB Insights Client Onboarding Specialist is responsible for the onboarding and training of new customers to ensure they are setup for maximum success. The goal is to ensure the onboarding plan is well communicated, understood and adhered to by our customers. This position will build strong relationships with individual users during the early part of the customer life cycle. They

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Recruiting Coordinator

Customer Success Manager

Programmatic Technical Account Manager

Ogury
Greater NYC Area
1 week ago
Ogury is hiring a Programmatic Technical Account Manager (TAM) to join our growing team in NYC. The TAM will master Ogury’s platform capabilities while developing and maintaining relationships with some of the largest marketers in the world (brands, agencies, and trading desks) to ensure programmatic campaign success. The ideal candidate is a quick and autonomous learner who displays excellent communication skills, project management skills, and thinks creatively to solve client challenges. The TAM will maintain full ownership and will serve in a proactive advisory role in monitoring, tracking, and delivering programmatic executions, including assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing Ogury’s platform capabilities. Ideal candidates will be able to problem solve and work well with internal divisions across Engineering, Product, Sales, and Business Intelligence.

Premium Support Engineer

Collibra
Greater NYC Area
1 week ago
+34
Collibra has expanded its Customer Support Offerings by adding Premium Customer Support, in order to serve the demands of our top tier customer base. As a Premium Support Engineer at Collibra, you’ll be the primary technical contact for named accounts that subscribe to Premium Customer Support. You’ll be responsible for delivering timely responses/resolutions to support tickets and performing Technical Account Management tasks to provide a world class support experience to our customers.

Clinical Innovation Lead

Covera Health
Greater NYC Area
1 week ago
+18
We are looking for a talented Clinical Innovation lead to join us in our commitment to improve the quality of care for patients in communities all across the country. As the Clinical Innovation lead at Covera Health, you will be responsible for advancing our data-driven understanding of clinical quality – initially focused on diagnostic accuracy in radiology. As part of this effort, you’ll work extensively with our clinical and data science teams, as well as our clinical research partners. You will become the architect of and champion for innovative approaches to clinical research, further refining our understanding of quality and promoting these standards across all stakeholders – patients, payers and providers.  

Lead Radiology Technologist

Covera Health
Greater NYC Area
1 week ago
+18
We are looking for a talented Lead Radiology Technologist to join us in our commitment to improve the quality of care for patients in every community across the nation. As the Lead Radiology Administrator at Covera Health, you'll work with the Company’s internal and external clinical experts to administrate and define sets of guidelines and definitions for optimal magnetic resonance imaging (MRI) exam protocols related to specific anatomical exams (e.g. shoulder, knee, spine and body). 

IT Specialist

Covera Health
Greater NYC Area
1 week ago
+18
About the company At Covera Health, we have proven that advanced data science can prevent serious misdiagnoses which result in poor outcomes for patients and increased costs for payers. Using our proprietary framework, we help patients recover better, faster, and more affordably. Today, we are working with some of the largest healthcare payers in the country to potentially impact millions of patient lives. We are passionate about improving

Provider Information Specialist

Covera Health
Greater NYC Area
1 week ago
+18
We are looking for a talented Provider Information Specialist to join us in our commitment to improve the quality of care for patients in every community across the nation. As a Provider Information Specialist at Covera Health, you will collect and manage physician and medical practice data to ensure that we maintain an accurate repository of provider information. This information is used by many teams across the company and is mission critical to manage the program. 

Provider Contract Executive

Covera Health
Greater NYC Area
1 week ago
+18
We are looking for a talented Provider Contract Executive (Network Development) to join us in our commitment to improve the quality of care for patients in every community across the nation. As a Provider Account Executive at Covera Health, you will develop and establish contractual relationships with providers, guiding them through the partnership process and spreading our vision of quality care. 

Director of Contracting

Covera Health
Greater NYC Area
1 week ago
+18
We are looking for a talented Director of Contracting to join us in our commitment to improve the quality of care for patients in every community across the nation. As our Director of Contracting, you will be the primary lead in identifying, analyzing, designing, supporting the implementation, and securing strategic provider partnerships. This includes setting priorities by identifying market needs, analyzing and developing partnership models, and engaging providers in contracting discussions. You will set strategic direction, lay out a clear implementation plan for execution, be responsible for providing direction to your team, and collaborate across the business to align with all of our ongoing Covera Health efforts. 

Account Manager

Covera Health
Greater NYC Area
1 week ago
+18
We are looking for a talented Account Manager to join us in our commitment to improve the quality of care for patients in every community across the nation. As an Account Manager at Covera Health, you will develop, foster, and grow relationships with our provider partners. You will guide your book of providers through the partnership process and manage internal teams to meet deadlines to support those partnerships. 

Quality Review Specialist

Covera Health
Greater NYC Area
1 week ago
+18
We are looking for a talented Quality Review Specialist to join us in our commitment to improve the quality of care for patients in every community across the nation. As a Quality Review Specialist at Covera Health, you will support the development and implementation of the provider quality review process. Our program is anchored in directing patients to the highest quality care, and your review process enables us to deliver on that mission. 

Internal Operations Support Associate

DoubleVerify
Greater NYC Area
1 week ago
+31
The Sales Operations Support Associate is responsible for supporting and interacting with all internal users of our systems. He/she will work closely with members of the Sales Operations team in responding to cases and escalations from users, ensuring customer satisfaction in the entire end-to-end process of support. Communication and documentation is key in succeeding in this role, as it is an internal facing position that interacts with people at all levels and across all functions on behalf of the Sales Operations team. Having great interpersonal and teamwork skills to deal politely and effectively with colleagues will be essential for this position.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,004
Min: $31K
Max: $80K
Operations Associate $60,061
Min: $35K
Max: $150K
Office Manager $60,264
Min: $40K
Max: $88K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,781
Min: $30K
Max: $169K
Client Success Manager $74,160
Min: $40K
Max: $110K
Customer Support Manager $76,154
Min: $45K
Max: $114K
Desktop Support $76,273
Min: $44K
Max: $118K
Operations Manager $85,444
Min: $45K
Max: $132K
Business Analyst $87,088
Min: $12K
Max: $160K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,761
Min: $74K
Max: $175K
Sales Operations Manager $104,727
Min: $50K
Max: $150K
Director of Operations $124,750
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $178,048
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $214,324
Min: $95K
Max: $588K

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