NYC Tech Jobs and Startup Jobs

64

Health Advocate (Spanish Speaking/Multilingual)

Galileo
Greater NYC Area
1 day ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Head of Industry, Retail

Yext
Greater NYC Area
1 day ago
+38
Yext is seeking a Retail/CPG Industry Leader who will lead Yext’s strategy for the CPG and D2C/Retail Verticals within the United States. The ideal candidate will be a creative thinker, with the ability to work cross-functionally in order to develop scalable solutions for their clients, as well as their teams. They will build the retail vertical messaging and develop Yext product offerings. They will also be the lead public evangelist for retail for the company and will include public speaking, blogging, and other forms of media. We are looking for a self-starter entrepreneurial type leader who has demonstrated success building up an offering in the retail vertical. Ideal candidates will have management experience in a consultative sales environment, as well as extensive experience marketing digital marketing solutions.

Technical Engagement Manager

Customer Support Specialist

IEX
Greater NYC Area
1 day ago
We are looking to add a Customer Support Specialist to our team and are seeking strong candidates who can be the frontline responders and voice of the business to our growing userbase. IEX Cloud has thousands of users in over 100 countries leveraging our API and platform for their financial data needs. While helping our users, Customer Support also works closely with our engineering, product and business teams to understand the intricacies of the product, technology and devise creative solutions to serve our users and scale.  

Field Operations Leader

Galileo
Greater NYC Area
2 days ago
+17
Build and support a team, enabling both excellent patient care and ongoing team learning and growth. Implement processes that support core resources and activities such as thoughtful labor planning, robust operational systems, and innovative/collaborative care mechanisms.

IT Services Engineer Virtual Hub

Cityblock Health
Greater NYC Area
2 days ago
+35
Cityblock is seeking an experienced IT Services Engineer to support our virtual care model. You will play a critical role both supporting our team locally but also in helping to support our team nationally as we expand. You will act as a liaison for our Employees and members. We are seeking applicants that are not only technical but pride themselves in providing excellent customer service as in the new role you will also be working with our member population.

Operations Center Manager

noom
Remote
2 days ago
+50
Noom is looking for a highly-motivated technical Operations Center Manager for our Customer Experience Support Team that embodies our company mission of helping people live healthier lives through behavior change. As a key member of the team, you’ll be responsible for overseeing all technology and related business systems process logic and administration for the contact center including CRM, workforce management, channel workflows, contact and skills-based routing, quality management systems etc. 

Senior Manager, International Strategy & Operations

Operations Specialist

Head of Staff, GTM

Onna
Greater NYC Area
2 days ago
+13
We have an immediate opportunity for a Head of Staff, GTM to join our Go-To-Market team. This position will report to and be a trusted advisor to the Head of Revenue and have an immediate impact on the team’s productivity: streamlining strategic initiatives, overseeing program management, and communicating objectives between Onna teams. The ideal candidate will have proven experience in a business management role, with a special focus on executive-level advising and interdepartmental collaboration.

CX Product Specialist

Audicus
Greater NYC Area
3 days ago
+27
The CX Product Specialist position is a mix of customer support, operations, logistics and user experience functions, all of which are vital to the success of Audicus. This opportunity is perfect for an energetic, self-starter who wants to join a fast-growing startup and become an instrumental part of the company. Audicus strives to help those with hearing loss lead more connected and empowered lives and as a product specialist, you’ll have the opportunity to make a positive impact on a daily basis. This role owns the post-sale journey of our customers and focuses on developing relationships, providing support and problem solving issues. You will work side-by-side with our sales, operations, business development and marketing teams to ensure we are providing each customer with a best in class hearing health experience.

Operations Associate

Saturn Cloud
Remote
3 days ago
+16
Strategic initiatives set by executive team and investors. Testing and implementing software and automation solutions to help with marketing, lead capture, sales, and service. Work on high-visibility projects (e.g. content marketing, community building, social media engagements). Tracking and reporting of key enterprise metrics. Process development and automation across company to improve team leverage. Help build various needs, including: updating our WordPress site, coordinating influencers and events, creating content calendars, planning campaigns, community management, validating and adopting tech solutions, and reportin

Customer Experience Agent (Remote)

Lively
Remote
3 days ago
+14
Getting people the hearing care they need is a challenging task and, as a remote Customer Experience Agent at Lively, you will be essential to making our mission a reality. You will be at the heart of creating a better-than-best experience for our customers. You will be in charge of delivering remote support with passion, patience, and perseverance. If you are someone who leads with empathy and is able to work independently, this role is for you! 

Associate Director, Customer Experience

DoubleVerify
Greater NYC Area
3 days ago
+31
As Associate Director, Customer Experience you will own the end-to-end vision, user experience and workflow for DV’s Pinnacle platform. This platform is used daily by hundreds of buy and sell side clients and internally by various teams to support customer needs including self-service activation tools and analytics. You are passionate about building products that customers love and have a proven track record of feature delivery in a product management capacity. You have a deep affinity for workflow efficacy and take pride in your skills to successfully translate complex concepts and dependencies to a visual interface that supports a wide array of end users. You also have experience leading strategic discussions and driving requirements with UI/UX teams, and can comfortably assess and discuss the impact of design choices on technical architecture and vice-versa.

Internal Systems Operations Manager

Director, Digital Health - Business Development…

Memorial Sloan Kettering Cancer Center
Greater NYC Area
3 days ago
Reporting into our Sr Director, Tech Management and Commercialization, you will work closely with the VP, Technology Development, Chief Digital Officer (CDO), & executive leadership to navigate how best to package our assets (i.e. data - clinical, genomic) and structure partnership opportunities with external collaborators and investors with the aim of returning value to the institution, and enhancing MSK’s position and brand in the digital and data space.

Client Services Specialist - WEST COAST BASED

Namely
Remote
3 days ago
+25
The Client Services Specialist will be responsible for setting the tone for the day-to-day interactions with clients and will act as the first touch point guiding them through an incredible experience. Build strong relationships with clients in their pod.  Deliver exceptional client support in accordance with our quality guidelines Partner with pod team members to provide a holistic approach when solving client issues that span across product swimlanes. 

Enterprise Customer Success Manager

Sisense
Greater NYC Area
3 days ago
+17
This is an opportunity to take your relationship skills to the next level by owning the customer relationship, and enabling customers in a complex, sophisticated, technical product in the business intelligence space. We are an innovative hardworking team, focused on true customer success by building long lasting partnerships with strategic companies’ laser focused driving value to our customers.

Client Solutions Analyst

Simon Data
Greater NYC Area
3 days ago
+37
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

Cloud Systems Engineer, Windows

Flatiron Health
Greater NYC Area
4 days ago
+37
In this role, you'll work with the Corporate Engineering team to design, build, and improve our corporate infrastructure. As Flatiron continues to expand, the need for redundancy and automation across all platforms is becoming crucial. This position allows an engineer to experience both a traditional systems engineering role as well as dive into software development. You will take over ownership, management, and improvement of the corporate Windows infrastructure and suite of SaaS applications at Flatiron. In addition, you'll also:

Clinical Product Support Specialist, Associate (PharmD, RN, NP, PA - Remote or NYC)

Manager, Strategic Operations

Asset Manager, IT Ops

Product Manager, Spotlight Non-Regulatory (Various Levels)

Provider Operational Excellence, Sr. Manager/Director

NetSuite Developer

Network Operations Associate/Manager

Manager, Corporate Applications

Product Manager, Spotlight Regulatory (Various Levels)

Operations Associate (Revenue Cycle)

Associate Clinical Director (NP or PA)

Engagement Manager

IT Support Engineer

Load 10 more jobs14 jobs at Flatiron Health

Primary Care Physician - New York

Eden Health
Greater NYC Area
5 days ago
+34
As a provider at Eden Health, you will be empowered with substantial support to provide the best care for patients without a need to optimize for insurance revenue because we run a capitated primary care model. We are hiring a physician to provide patient care. First and foremost, you would provide excellent clinical care for your patients. You will oversee, manage, and work alongside physician assistants and nurse practitioners. You will also collaborate with Mental Health Clinicians and the Director of Behavioral Health. This role reports to the Medical Director.

Physician Assistant / Nurse Practitioner - New Yor…

Eden Health
Greater NYC Area
5 days ago
+34
Physician Assistants or Nurse Practitioners will conduct in-person care, tele-health care, and health advocacy for our patients. As an early-stage company, we offer an opportunity to contribute to product design and clinical care pathway development. Excellent candidates will have a passion for providing amazing patient care, be eager to work alongside our clinical and engineering teams, and have proven experience in problem-solving, organization, and process improvement.

Head of Clinical Operations

TrialSpark
Greater NYC Area
5 days ago
+20
As the Head of Clinical Operations at TrialSpark, you’ll be responsible for leading and managing four key groups within TrialSpark: Clinical Project Management, Clinical Study Management, Vendor Management and Data Management. This role will be a primary stakeholder in roadmap development across all Clinical Operations functions. Your day-to-day activities will include the implementation and execution of the overall clinical studies strategy, ensuring consistency, quality and compliance with global clinical standards and regulations. You will work with team members to create the operational strategies for the TrialSpark studies portfolio, as well as promote innovation and process excellence within and across all TrialSpark functions. In addition to running the day-to-day, you will be charged with driving innovation and efficiency in the clinical trial process.

Customer Success Client Trainer

DailyPay, Inc.
Greater NYC Area
5 days ago
+40
The Customer Success Training Manager is a client-facing role responsible for the development and implementation of training plans in line with business objectives. This position requires excellent project management and communication skills and a high degree of self-motivation. You will need to identify training needs, organize and monitor external training, e-learning, etc and deliver training sessions yourself. Flexibility, creativity and great organizational skills come in handy with this exciting, fast-paced position.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,981
Min: $31K
Max: $88K
Office Manager $63,458
Min: $40K
Max: $105K
Operations Associate $64,804
Min: $35K
Max: $165K
Sales Operations Analyst $68,252
Min: $30K
Max: $119K
Technical Support $73,422
Min: $30K
Max: $169K
Desktop Support $73,471
Min: $44K
Max: $118K
Customer Support Manager $78,475
Min: $45K
Max: $129K
Client Success Manager $85,694
Min: $40K
Max: $190K
Business Analyst $88,642
Min: $12K
Max: $230K
Business Intelligence Analyst $92,560
Min: $55K
Max: $150K
Operations Manager $93,273
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $104,597
Min: $74K
Max: $175K
Sales Operations Manager $113,250
Min: $50K
Max: $180K
Director of Operations $128,859
Min: $55K
Max: $235K
Director of Customer Success $136,823
Min: $98K
Max: $208K
Vice President of Operations $178,943
Min: $100K
Max: $300K
Vice President of Care $192,100
Min: $160K
Max: $235K
COO (Chief Operating Officer) $228,903
Min: $95K
Max: $588K

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