NYC Tech Jobs and Startup Jobs

168

Gameday Monitor

Major League Baseball
Greater NYC Area
1 day ago
+48
MLB is currently seeking seasonal Gameday Monitors for the upcoming 2020 Baseball season to provide quality assurance of live video on the Minor League streaming service, MiLB.TV. Ideal candidates will have reliable access to a computer, tablet and/or cell phone, as well as stable WiFi or hardwire network connection. Please note, Gameday Monitors will work remotely and must have excellent communication skills, familiarity with streaming platforms and other related online software.

Sr. Service Desk Analyst

Senior Manager, Strategic Development

Global Event Manager

Coordinator, Medical Administration

Technical Drafting Engineer

Receptionist

Director, Draft Operations

Load 4 more jobs8 jobs at Major League Baseball

Regional Workplace Services Manager

Snap Inc.
Greater NYC Area
1 day ago
+48
We’re looking for a Regional Workplace Services Manager to join Snap Inc! You will play a key leadership role in our Regional Operations team as we continue to grow. Working from our New York office, you’ll lead our Workplace Services team that supports our Central and Eastern Regional locations to ensure that things run smoothly. You’ll oversee procurement of workplace services and supplies, daily onsite repair and maintenance, post-occupancy improvements, and event spaces.

Events Lead

Sr. Manager, Content, Business & Operations

Customer Support Specialist

Nowsta
1 day ago
+22
We’re looking for a Customer Support Specialist to join our expanding team. At Nowsta, we value building an outstanding product and providing best in class service to our customers. Many of our clients are evangelists for Nowsta and it’s a blast to work in an environment where clients are happy and the product is making a real difference in their lives. Nowsta’s Customer Success team works closely with clients to onboard and adopt all areas of our product, while delivering insights and recommendations. The Customer Support Specialist will assist companies with getting maximum value out of Nowsta by providing outstanding support that delights our customers.

Office Administrator

DailyPay, Inc.
Greater NYC Area
2 days ago
+40
We are looking for an energetic and customer-focused Office Administrator to join our growing team! As Office Administrator, you will be responsible for managing the front desk and be the gatekeeper for the company by being the first point of contact for all visitors. The best candidate is passionate about providing excellent client service, a superb communicator, organized, and has the ability to deal with emergencies in a timely and effective manner, while streamlining office operations.

Director of Customer Experience

monday.com
Greater NYC Area
2 days ago
+25
In this role, you will work closely with CSM leadership to help build a team of elite Specialists. We’re looking for our next exceptional manager with a passion for developing others, building effective teams, and helping us uphold and surpass our commitments to the customers we serve.

Associate Director, Customer Experience

DoubleVerify
Greater NYC Area
2 days ago
+31
As Associate Director, Customer Experience you will own the end-to-end vision, user experience and workflow for DV’s Pinnacle platform. This platform is used daily by hundreds of buy and sell side clients and internally by various teams to support customer needs including self-service activation tools and analytics. You are passionate about building products that customers love and have a proven track record of feature delivery in a product management capacity. You have a deep affinity for workflow efficacy and take pride in your skills to successfully translate complex concepts and dependencies to a visual interface that supports a wide array of end users. You also have experience leading strategic discussions and driving requirements with UI/UX teams, and can comfortably assess and discuss the impact of design choices on technical architecture and vice-versa.

Office Manager

Sr. Technical Support Engineer

Neverware
Greater NYC Area
2 days ago
+35
We are seeking a highly motivated and professional individual to join the Neverware Support team providing technical support to all our US and European Education and Enterprise customers. You will help customers get the best out of their CloudReady experience by answering phone calls and emails, working to understand and drive to solution any and all complex issues experienced by our customer base. You’ll be a true partner to our customers, working closely with them and helping us continually prove our value as you troubleshoot and resolve their technical issues for the best possible CloudReady site experience.

Director, Global Support - NYC

Kustomer
Greater NYC Area
2 days ago
+26
About Kustomer Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences– not resolve tickets. Built with intelligent automation, Kustomer scales to meet the needs of any contact center and business by unifying data from multiple sources and enabling companies to deliver effortless, consistent and personalized service and support through a single timeline view. Today, Kustomer is the core

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
2 days ago
+47
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Client Success Manager

Yotpo
Greater NYC Area
2 days ago
+47
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Coordinator, Office of the CEO

Yext
Greater NYC Area
2 days ago
+38
The Coordinator, Office of the CEO works closely with the CEO and his Chief of Staff to organize, promote, and implement effective operations and initiatives within the office of the CEO and company-wide. This is a cross-functional role that involves relationship building with execs and other stakeholders in the company, careful attention to detail, supreme organizational skills, and the ability to manage multiple projects at once. The coordinator is often the face of the office of the CEO, both internally and externally, and therefore must be responsive, poised, and discreet. We are looking for a gritty, driven, and deeply intelligent person who is curious and eager to learn. This is an intense role that will require flexibility and balance.  

Technical Support Associate

Latch
Greater NYC Area
2 days ago
+28
Latch is hiring a Technical Support Associate to support and assist our Integration & Technical partners in the installation and implementation of Latch’s access systems across the US. This requires functioning as a subject matter expert on Latch’s hardware and software products -- providing both written and verbal instruction for incoming technical support requests between the hours of 8AM - 8PM ET. This will ensure our partners successfully and properly install, activate, and service all Latch units. Additionally, the individual will work closely with the internal general support, operations and sales team. 

Customer Success Manager

Senior Director of Technology Operations

Firmware Manager

Senior Firmware Test Automation Engineer

Senior Firmware Engineer

Director of Real Estate - East Coast

Load 3 more jobs7 jobs at Latch

Customer Success Manager

Trustpilot
Greater NYC Area
2 days ago
+30
This individual has a proven track record of client retention and growth, is an expert in building consultative relationships and is responsible for ​ensuring that every Trustpilot customer has a knowledgeable, responsive and a personable main point of contact during their entire lifecycle. Ultimately, the CSM is responsible for renewing and expanding our current customer relationships, as well as fostering goodwill throughout the Trustpilot client-base and larger community which can come in the form of client referrals, testimonials, and case studies.

Manager - ES Supply Chain - Warehouse Management S…

Peloton
Greater NYC Area
2 days ago
+27
You will be responsible for leading the team of analysts and business super users to ensure the development and functionality of the next gen Warehouse Management System. You will support the day to day warehouse operations that function within the system, while embracing Peloton values, policies and all relevant procedures. You will collaborate with Field Ops Warehouse Managers, Distribution teams, and supply chain process teams to improve features, functions, process, and help eliminate inefficiencies. You will maximize operational excellence, quality, and efficiency in a sustainable way for our customers, across all of our products and channels and geo regions. 

Sr Manager Supply Chain Systems

Strategic Sourcing Manager- Mechanical

Workplace Office Manager (Germany HQ)

Senior Network Architect

Senior Network Engineer

Studio Front Desk Crew (Part-Time)

Senior Manager, Facilities Operations

IT Support Engineer (Studio)

Studio Front Desk Crew (Full-Time)

Client Platform Engineer

Director, Sourcing

IT Marketing Business Systems Analyst

Senior Manager, ODM

FOH Assistant Manager, F&B

Facilities Manager, Back of House

Workplace Coordinator - Peloton Studios

Load 10 more jobs17 jobs at Peloton

Customer Success Manager

Expert Institute
Greater NYC Area
2 days ago
+27
Consistently increase your knowledge of the legal field to successfully articulate how our services can add value to each respective law firm. Manage and maintain a book of business, including oversight of all client communication, subscription agreements, and renewals. Successfully onboard new clients (virtually and in-person) so they fully understand and take advantage of all of the services the Expert Institute provides. Use data-driven metrics to track growth of accounts and devise tactics to increase client usage and maximize retention. Become a day-to-day go-to resource for any and all client expert requests. Work closely with our Medical and Multidisciplinary Research teams to manage client expectations and deliver exceptional service focused on helping attorney’s win high stakes cases. Support the CSM and Sales team with administrative day-to-day tasks when needed. Bring passion, high energy, and a strategic mindset to help us be world-class and the #1 provider of expert witness services in the country.

Director, Growth

Narrativ
Greater NYC Area
3 days ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

Director, Client Success

Narrativ
Greater NYC Area
3 days ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for omni-channel retailers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. 

Customer Success Manager

Narrativ
Greater NYC Area
3 days ago
+20
Narrativ is looking to hire a Senior Growth Manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team and our Client teams to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. You'll work directly with our clients and their stakeholders, really hone in on understanding their content, ROI and marketing goals and be a partner for them in building a strategy for execution. 

Customer Success Manager (Portuguese Fluency)

monday.com
Greater NYC Area
3 days ago
+25
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

GM, Enterprise & Digital Identity

CLEAR
Greater NYC Area
3 days ago
+12
Manage and/or grow top line revenue and/or P&L with great business acumen and proven experience. Possess a good to deep understanding of identity and access management, including product, business, and technology. Lead a business development team. Inspire and influence senior business leaders to share our vision of a secure, frictionless world. Collaborate, create and share requirements with the product, program and engineering orgs that will drive and accelerate the new businesses. Be responsible for the top line (and potentially full) P&L for the platform businesses.

Director, Policy Communications

GRC Analyst - Contract

Office Manager/Executive Assistant

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,189
Min: $40K
Max: $105K
Operations Associate $63,468
Min: $35K
Max: $150K
Sales Operations Analyst $66,224
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,993
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $80,101
Min: $40K
Max: $150K
Business Analyst $86,934
Min: $12K
Max: $167K
Business Intelligence Analyst $90,209
Min: $55K
Max: $150K
Operations Manager $92,493
Min: $45K
Max: $250K
Marketing Operations Manager $95,667
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,793
Min: $50K
Max: $180K
Director of Operations $127,104
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $177,286
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC