NYC Tech Jobs and Startup Jobs

98

Engineer, Solutions

StrongArm Technologies
Greater NYC Area
3 days ago
+36
As a Support Engineer, you will design and bring to reality the technologies and products impacting millions of industrial workers across the world. We are looking for driven and adaptable engineers with experience in managing customer expectations. You must be able to thrive in a fast-past design culture and enjoy holding responsibilities solving challenging problems. You will wear multiple hats from working closely with customer deployments, solving technical issues with wearable sensor devices, interacting with cloud services infrastructure and client demands as they arise from an array of different industrial customers across the United States.

Customer Support Specialist

Alice
3 days ago
+18
Alice is looking to hire a Customer Support Specialist who loves helping people solve support issues and who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Support team drives that success every day. When you are in place, Alice customer support and payroll run as a well-oiled machine due to your efforts, focus, and attention.

Customer Onboarding Manager, Commercial

Braze
Greater NYC Area
3 days ago
+31
  WHO WE ARE Appboy is the leading lifecycle marketing platform for the mobile-first age. We exist to help marketers seize the opportunities created by the challenges of today’s mobile economy. That means we built the world’s best intelligent CRM so marketers can connect human-to-human, at scale, with their customers, driving deep engagement and ROI.

Sr. Customer Success Manager - US

Centrical
Greater NYC Area
4 days ago
+17
At Centrical, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value.

Technical Account Manager - US

Centrical
Greater NYC Area
4 days ago
+17
At GamEffective, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of GamEffective resources to bear to help customers achieve dramatic and sustainable business value. 

Customer Success Manager US

Centrical
Greater NYC Area
4 days ago
+17
At Centrical, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. 

Customer Success Onboarding Specialist

Alice
4 days ago
+18
Alice is looking to hire an Customer Success Onboarding Specialist who loves introducing customers to innovative technology, showing them the ropes, and serving as an expert in all-things Alice. We’re looking for someone who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Success team drives that success every day.

Operations Associate

TrialSpark
Greater NYC Area
4 days ago
+20
As an Operations Associate, you'll support the Network Operations team in ensuring physicians who join the TrialSpark Network are equipped and excited to participate in clinical research. This role will be responsible for working closely with physicians to onboard them to TrialSpark, as well as collaborating cross-functionally with internal stakeholders to execute on, inform, and improve the onboarding and physician management processes. 

Senior Manager, Care Delivery Services

Cityblock Health
Greater NYC Area
4 days ago
+35
In this role, you will support Cityblock in successfully implementing large projects and your responsibilities, among others, will include work stream and project management, work plan design, workgroup facilitation, and stakeholder engagement. The focus of these projects will span the entire organization, from new market launch to new clinical programs development to core operations performance improvement. It is an opportunity to learn the Cityblock operating model from the ground up and contribute to building a leading clinical model that delivers excellent health outcomes and high quality and lower cost.

Clinical Terminologist

Flatiron Health
Greater NYC Area
4 days ago
+37
In this role, you'll work with the Medical Informatics team to analyze data. We are looking for a candidate who will be excited about harmonizing clinical data through healthcare IT standardization and is passionate about how data interoperability is transforming patient care. In this role, you will be developing creative ways to explore, organize, and leverage the clinical and billing data in our systems. In addition, you'll also:

Director, Corporate Communications

Abstraction Quality Operations Manager

Technical Support Engineer, Abstraction Technologies

Manager, Real World Evidence Operations

IT Manager, Support

Director, Patient Safety Programs

Manager / Senior Manager, Patient Safety Programs

Manager/Senior Manager, Real World Evidence Operations, Regulatory

Operations Associate (Revenue Cycle)

IT Support Specialist, Abstraction

Engagement Manager

Executive Assistant

Director, Unstructured Data Processing Operations

Customer Support Associate

Customer Support Manager

Associate Clinical Director (NP or PA)

Load 10 more jobs17 jobs at Flatiron Health

Client Success Associate

Summer
Greater NYC Area
5 days ago
+18
As a founding member of Summer’s Borrower Success Team, you’ll work directly with student loan borrowers to help them navigate federal forgiveness and repayment programs. With training and hands-on experience, you’ll become an expert in the student loan landscape and will be the first point of contact for our users. You’ll also be integral to developing internal systems and processes to scale a growing team and help thousands of borrowers who are new to Summer.

Research Technician

Memorial Sloan Kettering Cancer Center
Greater NYC Area
5 days ago
As a Research Technician you will perform research activities in collaboration with internal/external personnel to complete science-based projects. You will normally receive detailed instructions while making observations, analyzing data and interpreting results according to laboratory procedures. The Research Technician will provide support to all technical/research staff and postdocs.

Application Analyst, Sr.

Memorial Sloan Kettering Cancer Center
Greater NYC Area
5 days ago
MSK is seeking a Sr. Applications Analyst on the CIS Orders Team to manage the Allscripts’ Sunrise Clinical Manager (known internally as Clinical Information System/CIS) implementations, ongoing maintenance, upgrades, enhancements, interfaces and integration with existing and new systems. Work collaboratively with the CIS Project Managers, CIS Managers, Information Systems and various Ancillary Department Managers to assure a successful implementation of CIS including but not limited to Order Entry/Order Results, Clinical Documentation and Clinical Decision Support.

Sr. Application Analyst – Epic OpTime

Memorial Sloan Kettering Cancer Center
Greater NYC Area
5 days ago
We are seeking a Senior Application Analyst to join our dynamic team. We manage an extensive portfolio of systems utilized across the organization. As a member, you will participate in the implementation of innovative technologies along with the improvement of existing solutions. Specifically, the successful candidate will play a key role in providing technical support of the Epic system and will be tasked with building solutions to system integration/interface issues.

Client Strategy Manager

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Greater NYC Area
5 days ago
+54
We’re looking for a Client Strategy Manager to cultivate and grow our largest and most critical publisher partnerships, translate their needs into new opportunities, and work cross-functionally to execute on partner initiatives. You will collaborate closely with our Business Development, Integration, Product, and Data teams and be responsible for driving revenue across a portfolio of most strategic partnerships.

Event Manager

Simon Data
Greater NYC Area
5 days ago
+37
Simon Data is looking for an Event Manager to lead all of our industry and proprietary events. You will collaborate with our internal teams on event production and client experience to elevate the Simon brand. This includes securing venues, handling budgets, promoting events through appropriate channels, serving as an industry expert by highlighting and securing our presence at meaningful conference/trade shows throughout the year, managing vendors, providing on-site coordination and problem solving any issues along the way!

Customer Experience Agent

Redesign Health
Greater NYC Area
5 days ago
+15
We are looking for an ambitious Customer Experience Agent. The ideal candidate is someone who can help us execute on an amazing customer experience. You will work with a team to spearhead the customer support efforts with passion, patience, and perseverance. You are empathetic and dedicated to using your people skills and expert knowledge to turn frustrating situations into joyful experiences. You will act as the primary touchpoint for our customers answering support requests and general inquiries via phone, text, and email. You will report to the Customer Operations Lead. 

Customer Success Representative

Amplicare
Greater NYC Area
5 days ago
+15
Our growing company is seeking highly motivated Customer Success Representatives to join our "On-Demand Success" team who can quickly absorb and retain product and industry knowledge. Successful candidates should have the ability to think on their feet in a fast-paced environment, must love a challenge, and must be able to develop a working knowledge of Amplicare's core solutions. There will be plenty of opportunities for growth in this position after at least one year of proven success in the role.

Customer Advisory Director

Collibra
Greater NYC Area
6 days ago
+38
As a Customer Advisory Director you’ll be the primary strategic lead on a small number of complex, high-value and high-potential accounts.These accounts are some of the world’s most innovative organizations and you, as their trusted advisor, will define and realize your customer’s Data Intelligence vision through the utilization of the Collibra platform.You’ll work collaboratively with expert colleagues across Collibra, as well as with our external partners, to drive customers success and growth, whilst remaining a customer advocate.

Director, Enterprise Adoption Services

Customer Advisory Manager

Application Support Engineer

VP of Customer Success

Reonomy
Greater NYC Area
6 days ago
+42
Develop, coach and scale a team of client success partners and managers to ensure that all customers are addressed with best-in-class support. Optimize team performance utilizing key metrics and coaching methods. Develop a customer success career path that builds on the skills of senior team members in a way that engages them and increases retention . Design best practices and procedures that support a top notch customer experience for our clients, including onboarding experience and capturing product feedback. Identify improvements of current processes and tooling to promote team efficiency. Drive revenue growth by identifying upsell opportunities and reducing churn.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,468
Min: $31K
Max: $88K
Office Manager $62,961
Min: $40K
Max: $105K
Operations Associate $63,320
Min: $35K
Max: $150K
Sales Operations Analyst $65,440
Min: $30K
Max: $119K
Desktop Support $74,600
Min: $44K
Max: $118K
Technical Support $76,182
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $80,187
Min: $40K
Max: $150K
Business Analyst $87,290
Min: $12K
Max: $167K
Business Intelligence Analyst $90,209
Min: $55K
Max: $150K
Operations Manager $93,110
Min: $45K
Max: $250K
Marketing Operations Manager $95,667
Min: $67K
Max: $160K
Senior Business Analyst $103,783
Min: $74K
Max: $175K
Sales Operations Manager $110,333
Min: $50K
Max: $180K
Director of Operations $126,627
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $178,735
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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