NYC Tech Jobs and Startup Jobs

93

Customer Success Onboarding Specialist

Alice
18 hours ago
+18
Alice is looking to hire an Customer Success Onboarding Specialist who loves introducing customers to innovative technology, showing them the ropes, and serving as an expert in all-things Alice. We’re looking for someone who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Success team drives that success every day.

Operations Associate

TrialSpark
Greater NYC Area
18 hours ago
+20
As an Operations Associate, you'll support the Network Operations team in ensuring physicians who join the TrialSpark Network are equipped and excited to participate in clinical research. This role will be responsible for working closely with physicians to onboard them to TrialSpark, as well as collaborating cross-functionally with internal stakeholders to execute on, inform, and improve the onboarding and physician management processes. 

Senior Manager, Care Delivery Services

Cityblock Health
Greater NYC Area
18 hours ago
+35
In this role, you will support Cityblock in successfully implementing large projects and your responsibilities, among others, will include work stream and project management, work plan design, workgroup facilitation, and stakeholder engagement. The focus of these projects will span the entire organization, from new market launch to new clinical programs development to core operations performance improvement. It is an opportunity to learn the Cityblock operating model from the ground up and contribute to building a leading clinical model that delivers excellent health outcomes and high quality and lower cost.

Client Strategy Manager

<intent>
Greater NYC Area
19 hours ago
+54
We’re looking for a Client Strategy Manager to cultivate and grow our largest and most critical publisher partnerships, translate their needs into new opportunities, and work cross-functionally to execute on partner initiatives. You will collaborate closely with our Business Development, Integration, Product, and Data teams and be responsible for driving revenue across a portfolio of most strategic partnerships.

Clinical Terminologist

Flatiron Health
Greater NYC Area
19 hours ago
+37
In this role, you'll work with the Medical Informatics team to analyze data. We are looking for a candidate who will be excited about harmonizing clinical data through healthcare IT standardization and is passionate about how data interoperability is transforming patient care. In this role, you will be developing creative ways to explore, organize, and leverage the clinical and billing data in our systems. In addition, you'll also:

Abstraction Quality Operations Manager

Technical Support Engineer, Abstraction Technologies

Manager, Real World Evidence Operations

NetSuite Developer

IT Manager, Support

Director, Patient Safety Programs

Network Operations Associate

Manager / Senior Manager, Patient Safety Programs

Operations Associate (Revenue Cycle)

Manager/Senior Manager, Real World Evidence Operations, Regulatory

IT Support Specialist, Abstraction

Executive Assistant

Director, Unstructured Data Processing Operations

Customer Support Manager

Customer Support Associate

Associate Clinical Director (NP or PA)

Head of Regulatory Projects, Quantitative Science

IT Support Engineer

Load 10 more jobs19 jobs at Flatiron Health

Office Administrator

DailyPay, Inc.
Greater NYC Area
2 days ago
+40
We are looking for an energetic and customer-focused Office Administrator to join our growing team! As Office Administrator, you will be responsible for managing the front desk and be the gatekeeper for the company by being the first point of contact for all visitors. The best candidate is passionate about providing excellent client service, a superb communicator, organized, and has the ability to deal with emergencies in a timely and effective manner, while streamlining office operations.

Customer Success Representative

Amplicare
Greater NYC Area
2 days ago
+15
Our growing company is seeking highly motivated Customer Success Representatives to join our "On-Demand Success" team who can quickly absorb and retain product and industry knowledge. Successful candidates should have the ability to think on their feet in a fast-paced environment, must love a challenge, and must be able to develop a working knowledge of Amplicare's core solutions. There will be plenty of opportunities for growth in this position after at least one year of proven success in the role.

Associate Director, Customer Experience

DoubleVerify
Greater NYC Area
2 days ago
+31
As Associate Director, Customer Experience you will own the end-to-end vision, user experience and workflow for DV’s Pinnacle platform. This platform is used daily by hundreds of buy and sell side clients and internally by various teams to support customer needs including self-service activation tools and analytics. You are passionate about building products that customers love and have a proven track record of feature delivery in a product management capacity. You have a deep affinity for workflow efficacy and take pride in your skills to successfully translate complex concepts and dependencies to a visual interface that supports a wide array of end users. You also have experience leading strategic discussions and driving requirements with UI/UX teams, and can comfortably assess and discuss the impact of design choices on technical architecture and vice-versa.

Office Manager

Technical Support Associate

Latch
Greater NYC Area
2 days ago
+28
Latch is hiring a Technical Support Associate to support and assist our Integration & Technical partners in the installation and implementation of Latch’s access systems across the US. This requires functioning as a subject matter expert on Latch’s hardware and software products -- providing both written and verbal instruction for incoming technical support requests between the hours of 8AM - 8PM ET. This will ensure our partners successfully and properly install, activate, and service all Latch units. Additionally, the individual will work closely with the internal general support, operations and sales team. 

Customer Success Manager

Senior Director of Technology Operations

Firmware Manager

Senior Firmware Test Automation Engineer

Senior Firmware Engineer

Director of Real Estate - East Coast

Load 3 more jobs7 jobs at Latch

Pod Operations Associate

Cityblock Health
3 days ago
+35
Support all administrative functions of a care team and Pod as an acting member of that care team.  Serve as a representative of Cityblock to members, other health care organizations, practices, insurance partners, and other partners in ensuring that our members have the care and assistance they need to thrive.  At the direction of the Community Health Partner Lead, work closely with team members to coordinate care as a team on behalf of members. 

Senior Manager, Strategy & Operations

DoorDash
Greater NYC Area
3 days ago
As a Strategy & Operations Senior Manager you will drive the company’s effort to build, test and scale new efforts in corporate and group eating. In a typical day, you may guide new product strategy, develop sales or marketing initiatives to acquire and retain customers, run and refine experiments to improve operations or growth, dive into data to explain performance at the lowest level of detail, build tools that allow teams to increase their work 10x, and make sure we never stop performing.

Manager, Drive Operations & Quality

Administrative Assistant

Director, Growth

Narrativ
Greater NYC Area
3 days ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

Director, Client Success

Narrativ
Greater NYC Area
3 days ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for omni-channel retailers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. 

Customer Success Manager

Narrativ
Greater NYC Area
3 days ago
+20
Narrativ is looking to hire a Senior Growth Manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team and our Client teams to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. You'll work directly with our clients and their stakeholders, really hone in on understanding their content, ROI and marketing goals and be a partner for them in building a strategy for execution. 

Director, Information Security

<intent>
Greater NYC Area
3 days ago
+54
We’re looking for a Director of Information Security to cultivate a culture of shared cyber risk ownership, ensuring the confidentiality, integrity, and availability of all corporate assets. The ideal candidate will bring expertise in all things security to our team. This is a strategic role that will be responsible for our information security policies and practices, governance and reporting, training and awareness, vulnerability and risk assessment and remediation, and business continuity.

Senior Linux Specialist

Sisense
Greater NYC Area
3 days ago
+17
The ideal candidate will be an integral part of the Customer Success team and will be the front line that gets to know the customers best and help them succeed and grow with us. Technical Solutions Consultant understand their requirements and collaborate with the rest of our talented teams to provide them with a unique customer experience and service. Customer Delight is not just a motto at Sisense, it’s what we truly believe in. As an Technical Solutions Consultant, you will work through complex data environments with customers from all sizes and industries, to deliver exceptional support and value over our amazing product.

Enterprise Customer Success Manager

Sisense
Greater NYC Area
3 days ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats. Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and account planning sessions. Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units. Conduct regular briefings on account status to senior management and other internal stakeholders.

Help Desk Analyst

Zipari
4 days ago
+22
Monitoring Jira Service Desk tickets for SLA based resolutions, prioritizing and managing several open issues at a time. Diagnosing and resolving technical hardware and software issues. Providing help desk support and resolving problems to the end user’s satisfaction. Documenting internal procedures. Working with PeopleOps to maintain Physical Office Security for HIPAA Compliance. Assisting with on-boarding and off-boarding of users. Handling maintenance and inventory of all equipment, software and software licenses. Managing Macbooks configuration and deployment for new employees using standard hardware, images and software leveraging Jamf MDM tool.

Buyer Success Associate, New York

SevenFifty
Greater NYC Area
4 days ago
+29
Become a power-user of the SevenFifty Buyer app. Offer support via email to all newly approved buyers in New York. Book in-person and remote meetings to help train buyers on our platform.  Pitch SevenFifty ordering to newly approved buyers on SevenFifty, non-ordering buyers, and buyers not yet using SevenFifty onsite at buyers’ establishments. Track and follow-up on the outcomes of buyers’ early ordering attempts to ensure that communication with their reps is smooth and that their orders are filled. Convert buyers from non-SevenFifty users and SevenFifty searchers to consistent SevenFifty orderers. Bring feedback from buyers to SevenFifty teammates for immediate troubleshooting and systematic problem solving.

Premium Support Engineer

Collibra
Greater NYC Area
5 days ago
+39
Collibra has expanded its Customer Support Offerings by adding Premium Customer Support, in order to serve the demands of our top tier customer base. As a Premium Support Engineer at Collibra, you’ll be the primary technical contact for named accounts that subscribe to Premium Customer Support. You’ll be responsible for delivering timely responses/resolutions to support tickets and performing Technical Account Management tasks to provide a world class support experience to our customers.

Renewals Specialist - Remote

Customer Advisory Director

Director, Enterprise Adoption Services

Customer Advisory Manager

Load 1 more jobs5 jobs at Collibra

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,189
Min: $40K
Max: $105K
Operations Associate $63,468
Min: $35K
Max: $150K
Sales Operations Analyst $66,224
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,993
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $80,101
Min: $40K
Max: $150K
Business Analyst $86,934
Min: $12K
Max: $167K
Business Intelligence Analyst $90,209
Min: $55K
Max: $150K
Operations Manager $92,493
Min: $45K
Max: $250K
Marketing Operations Manager $95,237
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,793
Min: $50K
Max: $180K
Director of Operations $127,104
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $177,286
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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