NYC Tech Jobs and Startup Jobs

59

Provider Network Manager

Cityblock Health
Greater NYC Area
13 hours ago
+19
We are seeking a collaborative Provider Network Manager to advance Cityblock’s social care model in New York. You will build relationships, process flows, and engage with In-network providers that contribute to the success of Cityblock’s market performance in New York.

Customer Support & Operations

Healthcare Startup
Greater NYC Area
15 hours ago
We are looking for candidates with 0-3 years of experience who will be focused on customer support, patient experience and operations. You will be picking up calls from customers/patients, interfacing with other key stakeholders, and supporting core operational workflows. We're seeking ambitious and empathetic people who are not afraid to role up their sleeves, and who have high standards for work product. We are looking for people who will help

IT Specialist

Imagen Technologies
Greater NYC Area
1 day ago
+23
Maintain the entire inventory process for all computers and peripheral IT equipment from start to finish, from ordering the equipment, executing the setup and installation and troubleshooting any issues that arise in the future. Install and test software configurations for various team roles and ensure that proper user privileges are configured and the system meets company defined security standards. Establish system images and process to ensure consistency in equipment configuration. Educate and support remote users on the appropriate use of a variety of corporate and clinical software including video conferencing platforms, VPN applications, IP phones, diagnostic workstations, and CRM solutions. Manage relationships with doctors, hospital IT staff, and other personnel to proactively ensure all hardware, software and network integrations are set up and working fluidly. Resolve urgent issues immediately and sometimes in a high-pressure environment (e.g., patients are unable to receive care unless IT issue is resolved).

Customer Success Specialist

Lukka
Greater NYC Area
1 day ago
+26
Reconciling large crypto transaction data sets. Normalizing crypto data across all client accounts. Educating customers on crypto accounting . Managing multiple clients on a monthly basis. Understanding the nuances of taxable blockchain events.

Customer Success Manager

Sisense
Greater NYC Area
2 days ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quartely business reviews, account documentation, reference management and account planning sessions Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units.

Client Manager, Customer Success

Quartet Health
Greater NYC Area
2 days ago
+32
The Client Manager is a trusted partner and point of contact for Quartet’s clients, reporting into the Senior Client Executive and partnering closely with internal Quartet teams, client operations, and client leadership to deliver operational excellence, manage day-to-day client interactions and operations, and identify and address areas of improvement to support Quartet’s ability to consistently deliver value. The Client Manager will be responsible for owning the operational and relationship components of one or more partnerships. 

Customer Support Representative

Talkspace
Greater NYC Area
2 days ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Mental Health Clinician

Eden Health
Greater NYC Area
4 days ago
+32
As a Mental Health Clinician, you will provide comprehensive mental health treatment in a direct primary care setting utilizing the Collaborative Care model. You will work closely with our medical providers (doctors, physician assistants, nurse practitioners) and a consulting psychiatrist to ensure the best treatment possible for our patients. We are looking for an empathetic, energetic, and collaborative clinician with experience and/or interest in working with a population of busy professionals and their dependents. You will work with a talented mix of colleagues across various disciplines in a growing company. You will have the opportunity to make an impact on the growth and direction of our mental health program from both clinical and administrative perspectives.

Property Manager

Venn
4 days ago
+31
The Role We are currently hiring a Property Manager. The role will reside at our office in the neighborhood of Bushwick in Brooklyn and work directly with our Head of Real Estate on all aspects of asset management: Ensure proper maintenance and security for all properties Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed Respond to emergencies 24/7 and coordinate resolution B

Senior Linux Specialist

Sisense
Greater NYC Area
4 days ago
+17
The ideal candidate will be an integral part of the Customer Success team and will be the front line that gets to know the customers best and help them succeed and grow with us. Technical Solutions Consultant understand their requirements and collaborate with the rest of our talented teams to provide them with a unique customer experience and service. Customer Delight is not just a motto at Sisense, it’s what we truly believe in. As an Technical Solutions Consultant, you will work through complex data environments with customers from all sizes and industries, to deliver exceptional support and value over our amazing product.

Gambling Operations Director

Tipico
Greater NYC Area
4 days ago
This role is instrumental in shaping the USA expansion. Getting into the business at such an early stage allows the individual to set the operational foundations as they see fit. This role will be at the heart of the organisation, as well as our consumers and as such key in setting the culture, developing the core departments and planning a successful launch of the sportsbook operations. The role will be responsible for setting the short and long term goals of the Operations department, building teams and selecting the right people to join us on the journey.

Customer Experience Specialist

Blink Health
Greater NYC Area
5 days ago
+32
As a member of the Customer Experience team, you will be the highest level of support for our customers. Leveraging your advanced product knowledge, you will triage escalations to provide resolutions to complex customer inquiries. You will be interacting directly with pharmacists, providers, and customers, ensuring that each interaction is a positive experience. In addition to providing exemplary customer support, you’ll also be tasked with providing feedback and insight from the customer experience perspective for new product launches; feedback that will be shared with marketing and product groups to improve our product flow and experience.

Head of Markets

Quartet Health
Greater NYC Area
5 days ago
+32
The Head of Markets will lead our team of General Managers in charge of on-the-ground operations across all Quartet Health markets in the U.S. This team of line leaders is responsible for building strong local presence in each of our markets, partnering with leading Health Systems, physician practices, and other channels to start patients on their journey to get the mental health care they need. 

Clinical Project Manager

TrialSpark
Greater NYC Area
6 days ago
+20
You will manage execution of studies, partnering with a cross-functional team and the study sponsor to oversee the entire lifecycle from startup to readout. Each day will bring new challenges and opportunities, from writing our playbook for a new therapy area, to troubleshooting an issue with our quality team, to defining requirements for a new feature in our clinical platform. As an early member of our Trial Operations team, you will have a unique opportunity to help shape what it looks like for us to improve the clinical research process, including working with our Product, Engineering, and Data teams to build out new tools and infrastructure to support our operations.

Service Desk Manager

Blink Health
Greater NYC Area
6 days ago
+32
Drive all aspects of IT's end user support for the entire organization across multiple offices. Manage all support related requests with your growing team of Service Desk Technicians. Expected to provide technical oversight and direction but not expected to work tickets. Technical training resource for internal support teams. Coordinates with other teams within IT and the business to identify and implement new systems to support business function at an effective cost. Work within the other departments within IT to ensure initiatives are aligned with key business goals and meet defined objectives.

Director, Strategy and New Markets

Stash
Greater NYC Area
6 days ago
+36
We are seeking a Director, Strategy & Markets to join our Business & Strategy team in NYC and help plan our new markets strategy. You’ll be responsible for assessing the viability of a Stash launch in various markets, developing go-to-market strategies for selected markets, and collaborating with other departments to successfully execute market entries. If you have a passion for fintech and are excited about developing innovative go-to-market strategies, Stash is looking for you! 

Associate Technical Support Specialist

Braze
Greater NYC Area
6 days ago
+32
People say you’re a great communicator and top-tier problem solver! You have exemplary written and verbal communication skills with unparalleled follow-up skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.

Client Operations Manager

Outcome Health
Greater NYC Area
6 days ago
+23
About Outcome HealthWe Are: A healthcare innovation company Our Strategy:Reinventing in the point of careOur Purpose: Facilitating a better personal OutcomeWhether it’s supporting the diagnosis of a family member or as patients ourselves, we all haveconnections to healthcare. That’s why all of us at Outcome Health are committed to transforming the point of care experience, both for our loved ones and for ourselves.We are looking for people to

Associate Client Partner

Reonomy
Greater NYC Area
6 days ago
+32
In this role, you'll collaborate across the business where you'll have exposed to abundant opportunities to expand your strengths and develop your skillset. You'll work directly with our clients, particularly via phone, in-app chat, and email. As you grow in the role; you will learn and implement our proactive outreach pieces around executing training webinars, NPS outreach, client feedback calls, and improving client adoption. As an extremely integral member of our Client Partner team you will ensure exceptional client service, satisfaction, and retention!

Enterprise Customer Success Manager

Sisense
Greater NYC Area
1 week ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats. Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and account planning sessions. Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units. Conduct regular briefings on account status to senior management and other internal stakeholders.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,892
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $76,952
Min: $40K
Max: $150K
Business Analyst $86,598
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $123,570
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $181,160
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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