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NYC Tech Jobs and Startup Jobs

78

Associate Customer Success Manager

Integral Ad Science
Greater NYC Area
3 hours ago
+48
Understand the digital advertising ecosystem of advertisers, agencies, platforms, publishers, and media technology partners. Build a solid understanding of all IAS products and processes. Manage a dynamic, high-volume list of clients. Oversee the lifecycle and all aspects of client health including on-boarding, value realization, and renewal, while spearheading further adoption of IAS services. Act as the lead point of contact and account owner for all matters specific to assigned clients, providing problem resolution and escalations in a timely manner. Prepare regular reporting and data analysis of client activity. Identify at-risk scenarios and work with internal/external stakeholders to build & enact solutions. Attend external meetings and present to clients. Create process and methodology documentation. Develop client relationships to incorporate a deep understanding of client goals.

Application Support Engineer

Collibra
Greater NYC Area
1 day ago
+34
Collibra seeks to expand our Support Engineering team with the addition of an Application Support Engineer to our NYC headquarters. Collibra’s Application Support Engineers provide support that increases Collibra’s credibility as an organization with world-class personnel and processes that can be relied upon as customers increase their product usage.

Head of Value Consulting

Customer Advisory Manager

Customer Advisory Manager

Premium Support Engineer

Head of Workplace & Real Estate, North America

Customer Advisory Director

Sr, Manager, Customer Advisory Management

Load 4 more jobs8 jobs at Collibra

Director, Strategy and New Markets

Stash
Greater NYC Area
1 day ago
+36
We are seeking a Director, Strategy & Markets to join our Business & Strategy team in NYC and help plan our new markets strategy. You’ll be responsible for assessing the viability of a Stash launch in various markets, developing go-to-market strategies for selected markets, and collaborating with other departments to successfully execute market entries. If you have a passion for fintech and are excited about developing innovative go-to-market strategies, Stash is looking for you! 

Operations Manager

Grailed
Greater NYC Area
1 day ago
We are looking for an Operations Manager to join our team and help us grow our private client and physical inventory-related business lines. You will be responsible for receipt of inventory, listing creation (including product photography), managing the Grailed Official seller account and coordinating shipping items. The Operations Manager will be one of the key members of the Grailed Private Client Services team, which includes sales, marketing, physical inventory management, accounting, merchandising and planning. 

Clinical Project Manager

TrialSpark
Greater NYC Area
1 day ago
+20
You will manage execution of studies, partnering with a cross-functional team and the study sponsor to oversee the entire lifecycle from startup to readout. Each day will bring new challenges and opportunities, from writing our playbook for a new therapy area, to troubleshooting an issue with our quality team, to defining requirements for a new feature in our clinical platform. As an early member of our Trial Operations team, you will have a unique opportunity to help shape what it looks like for us to improve the clinical research process, including working with our Product, Engineering, and Data teams to build out new tools and infrastructure to support our operations.

Operations Associate (Revenue Cycle)

Flatiron Health
Greater NYC Area
1 day ago
+37
We're looking for an Operations Associate to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career.  What You'll Do In this role, you'll work within the Revenue Cycle Management team to oversee daily activities of customers accounts, measure and improve the quality of our offering,

Abstraction Quality Operations Manager

Director, Corporate Communications

Technical Support Engineer, Abstraction Technologies

Technical Support Engineer, Provider Software

IT Systems Engineer

Associate Technical Support Engineer, Provider Software

Director, Patient Safety Programs

EMR Integration Support Engineer

IT Support Engineer

Lead, Computer Systems Validation (CSV)

Customer Support Associate

Associate Clinical Director (NP or PA)

Executive Assistant

EMR Integration Engineer (Technical)

Clinical Abstraction Manager (RN, NP or CTR)

Network Engineer

Load 10 more jobs17 jobs at Flatiron Health

Customer Success Director

Talkwalker
Greater NYC Area
1 day ago
+18
As part of the Customer Success Team, we believe that closing the deal is just the beginning. Our mission is to become an extension our customer’s team and ensure that every customer recognizes the ROI of the platform. The CSM's main responsibilities include ensuring high client retention and increasing revenue through upsell and cross-sell. This is accomplished by understanding the client's industry and business needs and helping them use the Talkwalker software to execute on their evolving business strategies.

Customer Onboarding Manager

Talkwalker
Greater NYC Area
1 day ago
+18
As part of the Customer Success Team, we believe that closing the deal is just the beginning. Our mission is to become an extension our customer’s team and ensure that every customer recognizes the ROI of the platform. The CSM's main responsibilities include ensuring high client retention and increasing revenue through upsell and cross-sell. This is accomplished by understanding the client's industry and business needs and helping them use the Talkwalker software to execute on their evolving business strategies.

IT Engineer

TrialSpark
Greater NYC Area
1 day ago
+20
As the first IT Engineer at TrialSpark, you’ll be responsible for ensuring our rapidly growing team is equipped with the tools needed to deliver a top-notch technical work environment. Your primary day-to-day activities will include the deployment and ongoing maintenance of technical infrastructure across the organization. You will work closely with the rest of TechOps to secure TrialSpark’s technical assets and look for ways to improve our processes as the business scales.

Notification Reporter (Overnight), National Operat…

Citizen
Greater NYC Area
2 days ago
+23
About Citizen Citizen’s mission is to protect the world by building a global safety network of people protecting each other via our free iOS/Android app. The network is powered by technology that generates instant alerts about public safety emergencies—as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby. About the Team The National Operations Center is Citizen’s 24/7 newsroom. The talented, detail-oriented, and creative individuals on this team are the frontline of our business. Every incident created in the Citizen app is managed by a Notification Reporter. Many of Citizen’s Notification Reporters are former journalists, copywriters, content creators, and first responders—but most importantly have a passion for keeping their communities safe and informed.

Technical Support Engineer: Integrations

Cedar
Greater NYC Area
3 days ago
Respond to and debug technical issues that arise from our integrations with clients.  Analyze data from our clients and troubleshoot issues with missing or misinterpreted data.  Work with Cedar business development, software engineers and PMs to discover and fix technical issues in our product.  Help ensure technical issues are resolved quickly with quality solutions.  Help ensure our integrations with clients operate smoothly. 

Corporate IT Engineer

Peloton
Greater NYC Area
3 days ago
+27
As a Corporate IT Engineer at Peloton, you'll be a part of the core team that keeps client infrastructure redundant, scalable, and secure. The position will entail being responsible for the Enterprise client services in use at Peloton and helping to craft the backend systems that will depend on as the company continues to grow. You should be comfortable seeing a project through from start to end; including identify areas for improvement, researching the best way to tackle the problem, being able to describe to others why you chose the approach you did, and then implementing the solution; you are both a thinker and a doer. You dream big and then make things happen. You should love automating things, we want people who want to work smarter, not harder!

NetSuite Functional Specialist

Systems Engineer

Service Design Technical Support Analyst

NetSuite Business Analyst

Integrations Developer- Dell Boomi

Strategic Sourcing Manager- Mechanical

Lead IT Operations Analyst

Director, Operations Program Management

Director, Reverse Logistics (Repair and Refurb)

Performance Analyst, Last Mile Fulfillment

Senior Director, Supply Chain Systems

Director, Global Network Services

IT Support Engineer

VP/GM, Guest Experience (Peloton Studios)

Executive Assistant (Production)

Client Platform Engineer

IT Technical Business Analyst - Data Integrations

Assistant Manager, Peloton Studios

Junior NetSuite Developer

Director, Global Infrastructure

Network Engineer

Showroom Manager - Upper East Side

Sustaining Operations Manager

Accessories Merchandiser

Manager, Reverse Logistics (Repair and Refurb)

Studio Front Desk Crew - Part Time

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Prototype Shop Manager

Load 10 more jobs30 jobs at Peloton

Director of Client Success

Bodhala
Greater NYC Area
3 days ago
+33
You’ll be responsible for: Providing exceptional Client Service and working directly with clients on legal industry insights, legal expertise and billing data questions and acquisition issues Act as the Director of Client Success, both working as a Senior Account Manager for multiple clients — with goals that include: developing champions, obtaining feedback and delivering it to our technical team, promoting using and engagement, and

Director of Operations (Provider Partnerships)

Covera Health
Greater NYC Area
4 days ago
+18
As the Director of Operations (Provider Partnerships), you will drive operational improvement and scalability projects for our Provider Partnerships team. You’ll be a leader within Provider Partnership Operations team who understands the details of how operations work today and what needs to change to enable mature growth. As our program evolves and grows, you will lead the impact assessment and change management for our team. You will live and breathe operational efficiency, reporting and provider experience. 

Customer Experience Specialist

Blink Health
Greater NYC Area
4 days ago
+32
As a member of the Customer Experience team, you will be the highest level of support for our customers. Leveraging your advanced product knowledge, you will triage escalations to provide resolutions to complex customer inquiries. You will be interacting directly with pharmacists, providers, and customers, ensuring that each interaction is a positive experience. In addition to providing exemplary customer support, you’ll also be tasked with providing feedback and insight from the customer experience perspective for new product launches; feedback that will be shared with marketing and product groups to improve our product flow and experience.

Dispensing Audiologist

Redesign Health
Greater NYC Area
4 days ago
+14
Want to join an exciting mission-driven start-up to improve the accessibility of hearing care? Lively is looking to hire a highly motivated, forward-thinking Dispensing Audiologist or Hearing Care Specialist to join our team. The candidate must be open to providing innovative service models integrating in-person care at our brand-new clinic in Manhattan with tele-health services.

Virtual Physician (US Licensed - United Kingdom Ba…

Galileo
Greater NYC Area
4 days ago
+17
Provide best-in-class medical care for Galileo patients through a virtual setting by leveraging a combination of advanced technology and excellent clinical judgment. Deliver an exceptional patient experience with compassion and thoughtful communication. Solve problems in an efficient, nimble, solutions-oriented manner by drawing on resourcefulness and a “can do” approach. Manage multiple inputs seamlessly through instinctive prioritization. Participate in clinical architecture development by drawing on your knowledge and experience. Work at least 24 hours in a given week, and be able to take on shifts that best fit with your schedule.

Field Support Technician

TrialSpark
Greater NYC Area
4 days ago
+20
As the first Field Support Technician at TrialSpark, your work will be critical in ensuring the uptime and reliability of technology used across our rapidly growing trial site network. Your day-to-day activities will include the deployment and ongoing maintenance of routers, temperature sensors, and other IoT hardware. You’ll also participate in an on-call rotation for site monitoring. Outside of running the day-to-day, you’ll be asked to look for ways to improve our processes as the business scales.

Director, Growth (x2)

Narrativ
Greater NYC Area
4 days ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

Field Operations Manager

TrialSpark
Greater NYC Area
4 days ago
+20
As a Field Operations Manager at TrialSpark, your work will be critical in ensuring the uptime and reliability of technology used across our rapidly growing trial site network. Your day-to-day activities will include overseeing a group of Field Support Technicians who are tasked with the deployment/support of technical infrastructure used at our trial sites. Since the FieldOps group is heavily client facing, you'll be expected to set clearly defined objectives, workflows, and coordination to ensure those out in the field maintain a healthy relationship with our physician partners.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,952
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $86,821
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,422
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+37
HR Tech, Payments
+32
Real Estate, Sharing Economy

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