NYC Tech Jobs and Startup Jobs

96

Office Manager

DoubleVerify
Greater NYC Area
1 day ago
+31
The Office Manager is responsible for running our front desk and reception area. You will also be responsible for the ordering of company supplies, managing all outside vendors and will be in charge of the overall maintenance and appearance of the office. In this role you will also provide administrative support to the members of the senior management team and Human Resources, this can involve scheduling appointments and meetings; answering and screening calls; tracking and monitoring business issues; resolving problems that do not require action by the senior management team; making travel arrangements; and processing travel and expense reports. The ideal person for this role is someone who is proactive and can anticipate the needs of the business; you must also be someone who can multi-task, work well under pressure and is open to handling multiple tasks at once.

Associate Director, Customer Experience

Customer Success Manager US

Centrical
Greater NYC Area
1 day ago
+17
At Centrical, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. 

Technical Account Manager - US

Centrical
Greater NYC Area
1 day ago
+17
At GamEffective, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of GamEffective resources to bear to help customers achieve dramatic and sustainable business value. 

Systems Engineer

Simon Data
Greater NYC Area
1 day ago
+37
You’ll work on automating, performance tuning and managing core technologies to the Simon Data ecosystem. We have a number of scale challenges which require sophisticated instrumentation and profiling in order to achieve the level of efficiency required to support our data throughput and processing requirements. Our ecosystem is in a constant state of iteration, and solutions which were appropriate at one stage and featureset of our platform may need assessment and re-implementation depending on current needs. We’re looking for people who have experience managing and hardening distributed systems with an eye towards performance.

Client Solutions Analyst

Simon Data
Greater NYC Area
1 day ago
+37
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

Event Manager

Simon Data
Greater NYC Area
1 day ago
+37
Simon Data is looking for an Event Manager to lead all of our industry and proprietary events. You will collaborate with our internal teams on event production and client experience to elevate the Simon brand. This includes securing venues, handling budgets, promoting events through appropriate channels, serving as an industry expert by highlighting and securing our presence at meaningful conference/trade shows throughout the year, managing vendors, providing on-site coordination and problem solving any issues along the way!

Information Security Engineer

Integral Ad Science
Greater NYC Area
1 day ago
+47
We are looking for an Information Security Engineer to join our team to help us build and secure the Integral Ad Science (IAS) infrastructure and security operations. As part of the Information Security team you will participate and collaborate with multiple Product and R&D teams to ensure that the IAS Platform and our architecture remains secure and compliant.  We are a small but growing group of dedicated hard working individuals working to secure IAS relying on our experience and industry standards and we are looking for a dynamic, personable individual to join this team. If you enjoy the pace of the changing security landscape and an environment where you can make a direct and visible impact, then IAS is the place for you.

Administrative Assistant

Crossix
Greater NYC Area
1 day ago
+29
Support CEO in all administrative functions; including, but not limited to, travel, scheduling, expenses, and errands. Provide additional support to members of the Executive Leadership Team on an as needed basis (expenses, travel, etc.). Organize catering support for meetings and interviews. Support conference room management and tidiness. Assist Marketing and Culture Club with events. Coordinate Executive Leadership events and meetings. Active member of the Administrative Team. Partner with fellow teammates to ensure seamless delivery and planning for events and office coordination.

Customer Success Manager

Braze
Greater NYC Area
1 day ago
+31
Success, Implementations or Project Management. Own customer relationship and adoption, empowering Braze utilization and value for your book of business. Advocate customer feedback to Braze product team and voice in our roadmap. Work with some of Braze’s more technically savvy and complex digital first clients. Provide continuing education for customers to maximize product usage. Hit client renewals, retention and net retention targets. Own and assume ultimate responsibility for customer renewals for accounts in your name. Dedicated contact for strategy, product training inquiries, and non-technical support. Drive feature adoption through targeted on-going training of clients. Product expertise through delivery of training and planning workshops to clients.

IT Support Technician

<intent>
Greater NYC Area
1 day ago
+54
Provide end user support for all computer hardware, software, peripherals, printers, conferencing, and A/V equipment in a predominantly MacOS environment. Operate A/V equipment for streaming and recording company meetings and events.  Maintenance of IT inventory. Endpoint provisioning and management using JAMF. Assist with infrastructure maintenance and upgrades. Contribute to ongoing development of policies and practices within the IT Team Work effectively in a cross-functional, fast-paced environment with a test-and-learn culture that requires fast pivots and seamless communication. Keep up to date knowledge base of how to’s and instructional documentation.

Senior IT Engineer / IT Manager

Imagen Technologies
Greater NYC Area
1 day ago
+23
We’re looking for a Senior IT Engineer who is capable of taking responsibility for managing the technical infrastructure supporting end user devices, physical and virtual networking, and desktop and cloud software at Imagen. We put patients first, and a large component of this role is ensuring that Imagen's systems are secured to our high standards and exceed compliance requirements so that we can safely and securely deliver high-quality patient results. This is a hands-on technical role that will afford opportunities for growth as a manager in the coming 12-18 months.

Senior Manager of Customer Success

Amplicare
Greater NYC Area
2 days ago
+15
You have a deep passion for Customer Success and have a track record that shows your ability to move the needle in reducing churn, improving B2B SaaS platform customer engagement, and identifying account expansion opportunities. You have instituted the meticulous tracking of churn/retention rates, net promoter scores, customer effort scores, customer health scores, or similar metrics. Your strengths lie in hiring world-class team members, on-boarding, coaching, training, establishing quality customer communications (verbal and written) with consistency across team members, motivating, fostering an above-and-beyond team spirit, and retaining A+ team players. You have experience in organizing team members to service different types of customers well and profitably. You are strong in logic and are inquisitive and resourceful in uncovering customer behavior that are indicative of at-risk or expansion opportunities. You pride yourself as an extremely hard worker who leads from the front and by example, thinks innovatively to problem-solve and does what it takes to succeed. You are able to impart your energy and commitment to your team members. And, you embrace Amplicare’s mission to help patients by empowering healthcare providers such as pharmacists!

Primary Care Provider

Galileo
Greater NYC Area
2 days ago
+17
Lead our clinical team providing exceptional, personalized care to cohorts of medically complex, underserved Medicare/Medicaid patients. Drive ongoing iteration of our clinical model, with a focus on improving outcomes while decreasing wasteful costs. Partner with Galileo’s clinical specialists around conditions that have the greatest impact on our patient population—particularly behavioral health. Utilize and inform the development of new digital tools for patient communication, team collaboration, and clinical decision support.

Customer Advisory Director

Collibra
Greater NYC Area
3 days ago
+39
As a Customer Advisory Director you’ll be the primary strategic lead on a small number of complex, high-value and high-potential accounts.These accounts are some of the world’s most innovative organizations and you, as their trusted advisor, will define and realize your customer’s Data Intelligence vision through the utilization of the Collibra platform.You’ll work collaboratively with expert colleagues across Collibra, as well as with our external partners, to drive customers success and growth, whilst remaining a customer advocate.

Director, Enterprise Adoption Services

Customer Advisory Manager

Renewals Specialist - Remote

VP of Customer Success

Reonomy
Greater NYC Area
3 days ago
+42
Develop, coach and scale a team of client success partners and managers to ensure that all customers are addressed with best-in-class support. Optimize team performance utilizing key metrics and coaching methods. Develop a customer success career path that builds on the skills of senior team members in a way that engages them and increases retention . Design best practices and procedures that support a top notch customer experience for our clients, including onboarding experience and capturing product feedback. Identify improvements of current processes and tooling to promote team efficiency. Drive revenue growth by identifying upsell opportunities and reducing churn.

Health Advocate

Galileo
Greater NYC Area
4 days ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Customer Onboarding Manager, Commercial

Braze
Greater NYC Area
4 days ago
+31
  WHO WE ARE Appboy is the leading lifecycle marketing platform for the mobile-first age. We exist to help marketers seize the opportunities created by the challenges of today’s mobile economy. That means we built the world’s best intelligent CRM so marketers can connect human-to-human, at scale, with their customers, driving deep engagement and ROI.

Business Operations and Strategy Manager

Reonomy
Greater NYC Area
4 days ago
+42
Reonomy is growing quickly and is looking for an awesome Business Operations Manager. As we built out our Operations team, we're looking for you to focus on the important, not just the urgent. As the first hire on the Business Operations team reporting to the VP of Operations, you will take on mission critical projects, help drive critical business decisions, and own high impact projects supporting all parts of our business. To succeed in this role, you should be personable, highly motivated, love working with others, a problem solver and exceptionally good at managing multiple projects! We value growth, ownership and curiosity, if you embody these qualities, then it's time for you to join our Biz Ops team!

Customer Success Onboarding Specialist

Alice
5 days ago
+18
Alice is looking to hire an Customer Success Onboarding Specialist who loves introducing customers to innovative technology, showing them the ropes, and serving as an expert in all-things Alice. We’re looking for someone who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Success team drives that success every day.

Operations Associate

TrialSpark
Greater NYC Area
5 days ago
+20
As an Operations Associate, you'll support the Network Operations team in ensuring physicians who join the TrialSpark Network are equipped and excited to participate in clinical research. This role will be responsible for working closely with physicians to onboard them to TrialSpark, as well as collaborating cross-functionally with internal stakeholders to execute on, inform, and improve the onboarding and physician management processes. 

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,189
Min: $40K
Max: $105K
Operations Associate $63,468
Min: $35K
Max: $150K
Sales Operations Analyst $66,224
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,993
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,310
Min: $40K
Max: $150K
Business Analyst $86,934
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $92,493
Min: $45K
Max: $250K
Marketing Operations Manager $94,725
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,793
Min: $50K
Max: $180K
Director of Operations $127,062
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $177,286
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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