NYC Tech Jobs and Startup Jobs

100

Customer Success Manager US

Centrical
Greater NYC Area
1 day ago
+17
At Centrical, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. 

Technical Account Manager - US

Centrical
Greater NYC Area
1 day ago
+17
At GamEffective, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of GamEffective resources to bear to help customers achieve dramatic and sustainable business value. 

Systems Engineer

Simon Data
Greater NYC Area
1 day ago
+37
You’ll work on automating, performance tuning and managing core technologies to the Simon Data ecosystem. We have a number of scale challenges which require sophisticated instrumentation and profiling in order to achieve the level of efficiency required to support our data throughput and processing requirements. Our ecosystem is in a constant state of iteration, and solutions which were appropriate at one stage and featureset of our platform may need assessment and re-implementation depending on current needs. We’re looking for people who have experience managing and hardening distributed systems with an eye towards performance.

Client Solutions Analyst

Simon Data
Greater NYC Area
1 day ago
+37
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

Event Manager

Simon Data
Greater NYC Area
1 day ago
+37
Simon Data is looking for an Event Manager to lead all of our industry and proprietary events. You will collaborate with our internal teams on event production and client experience to elevate the Simon brand. This includes securing venues, handling budgets, promoting events through appropriate channels, serving as an industry expert by highlighting and securing our presence at meaningful conference/trade shows throughout the year, managing vendors, providing on-site coordination and problem solving any issues along the way!

IT Support Engineer

Justworks
Greater NYC Area
1 day ago
+37
We’re looking for an IT Support Engineer with proven experience in an entrepreneurial, startup, or enterprise setting. The best candidates will combine exemplary white-glove customer support skills with the type of creative tenacity necessary to solve problems in a fast-paced iterative environment. This role will be responsible for technical escalations in one or two technical domains, be able to lead by example where best practices like timely and transparent communication, documentation, and tech advocacy are concerned, and will have a well-rounded skill set in all the competencies that support IT in an office environment. Experience with mentorship, software training, and Design/UX a big plus.

Information Security Analyst - Security Operations

Workplace Coordinator

Director, Workplace

Information Security Engineer

Integral Ad Science
Greater NYC Area
2 days ago
+47
We are looking for an Information Security Engineer to join our team to help us build and secure the Integral Ad Science (IAS) infrastructure and security operations. As part of the Information Security team you will participate and collaborate with multiple Product and R&D teams to ensure that the IAS Platform and our architecture remains secure and compliant.  We are a small but growing group of dedicated hard working individuals working to secure IAS relying on our experience and industry standards and we are looking for a dynamic, personable individual to join this team. If you enjoy the pace of the changing security landscape and an environment where you can make a direct and visible impact, then IAS is the place for you.

Administrative Assistant

Crossix
Greater NYC Area
2 days ago
+29
Support CEO in all administrative functions; including, but not limited to, travel, scheduling, expenses, and errands. Provide additional support to members of the Executive Leadership Team on an as needed basis (expenses, travel, etc.). Organize catering support for meetings and interviews. Support conference room management and tidiness. Assist Marketing and Culture Club with events. Coordinate Executive Leadership events and meetings. Active member of the Administrative Team. Partner with fellow teammates to ensure seamless delivery and planning for events and office coordination.

Customer Success Manager

Braze
Greater NYC Area
2 days ago
+31
Success, Implementations or Project Management. Own customer relationship and adoption, empowering Braze utilization and value for your book of business. Advocate customer feedback to Braze product team and voice in our roadmap. Work with some of Braze’s more technically savvy and complex digital first clients. Provide continuing education for customers to maximize product usage. Hit client renewals, retention and net retention targets. Own and assume ultimate responsibility for customer renewals for accounts in your name. Dedicated contact for strategy, product training inquiries, and non-technical support. Drive feature adoption through targeted on-going training of clients. Product expertise through delivery of training and planning workshops to clients.

IT Support Technician

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Greater NYC Area
2 days ago
+54
Provide end user support for all computer hardware, software, peripherals, printers, conferencing, and A/V equipment in a predominantly MacOS environment. Operate A/V equipment for streaming and recording company meetings and events.  Maintenance of IT inventory. Endpoint provisioning and management using JAMF. Assist with infrastructure maintenance and upgrades. Contribute to ongoing development of policies and practices within the IT Team Work effectively in a cross-functional, fast-paced environment with a test-and-learn culture that requires fast pivots and seamless communication. Keep up to date knowledge base of how to’s and instructional documentation.

Senior IT Engineer / IT Manager

Imagen Technologies
Greater NYC Area
2 days ago
+23
We’re looking for a Senior IT Engineer who is capable of taking responsibility for managing the technical infrastructure supporting end user devices, physical and virtual networking, and desktop and cloud software at Imagen. We put patients first, and a large component of this role is ensuring that Imagen's systems are secured to our high standards and exceed compliance requirements so that we can safely and securely deliver high-quality patient results. This is a hands-on technical role that will afford opportunities for growth as a manager in the coming 12-18 months.

IT Support Engineer

Paxful
Greater NYC Area
2 days ago
+36
As we grow globally, we’re looking to bring on another IT Support Engineer to support our New York office. To be successful as an IT Support Engineer, you should have an in-depth knowledge of various computer hardware and software technologies. You will have a high amiable personality, strong customer service mindset, and willingness to solve complex problems.

Senior Manager of Customer Success

Amplicare
Greater NYC Area
3 days ago
+15
You have a deep passion for Customer Success and have a track record that shows your ability to move the needle in reducing churn, improving B2B SaaS platform customer engagement, and identifying account expansion opportunities. You have instituted the meticulous tracking of churn/retention rates, net promoter scores, customer effort scores, customer health scores, or similar metrics. Your strengths lie in hiring world-class team members, on-boarding, coaching, training, establishing quality customer communications (verbal and written) with consistency across team members, motivating, fostering an above-and-beyond team spirit, and retaining A+ team players. You have experience in organizing team members to service different types of customers well and profitably. You are strong in logic and are inquisitive and resourceful in uncovering customer behavior that are indicative of at-risk or expansion opportunities. You pride yourself as an extremely hard worker who leads from the front and by example, thinks innovatively to problem-solve and does what it takes to succeed. You are able to impart your energy and commitment to your team members. And, you embrace Amplicare’s mission to help patients by empowering healthcare providers such as pharmacists!

Primary Care Provider

Galileo
Greater NYC Area
3 days ago
+17
Lead our clinical team providing exceptional, personalized care to cohorts of medically complex, underserved Medicare/Medicaid patients. Drive ongoing iteration of our clinical model, with a focus on improving outcomes while decreasing wasteful costs. Partner with Galileo’s clinical specialists around conditions that have the greatest impact on our patient population—particularly behavioral health. Utilize and inform the development of new digital tools for patient communication, team collaboration, and clinical decision support.

Customer Advisory Director

Collibra
Greater NYC Area
3 days ago
+39
As a Customer Advisory Director you’ll be the primary strategic lead on a small number of complex, high-value and high-potential accounts.These accounts are some of the world’s most innovative organizations and you, as their trusted advisor, will define and realize your customer’s Data Intelligence vision through the utilization of the Collibra platform.You’ll work collaboratively with expert colleagues across Collibra, as well as with our external partners, to drive customers success and growth, whilst remaining a customer advocate.

Director, Enterprise Adoption Services

Customer Advisory Manager

Renewals Specialist - Remote

VP of Customer Success

Reonomy
Greater NYC Area
4 days ago
+42
Develop, coach and scale a team of client success partners and managers to ensure that all customers are addressed with best-in-class support. Optimize team performance utilizing key metrics and coaching methods. Develop a customer success career path that builds on the skills of senior team members in a way that engages them and increases retention . Design best practices and procedures that support a top notch customer experience for our clients, including onboarding experience and capturing product feedback. Identify improvements of current processes and tooling to promote team efficiency. Drive revenue growth by identifying upsell opportunities and reducing churn.

US General Manager

Revolut
Greater NYC Area
4 days ago
+39
Revolut is looking for someone to launch and scale our core business in the US. The role will sit in the New York office and report to the US CEO. This person will be responsible for the growth of the business and development new localized product offerings (e.g Trading, Vaults, Crypto, Business).

Senior Business Operations Manager

Revolut
Greater NYC Area
4 days ago
+39
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Business Operations Manager

Revolut
Greater NYC Area
4 days ago
+39
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Health Advocate

Galileo
Greater NYC Area
4 days ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,189
Min: $40K
Max: $105K
Operations Associate $63,468
Min: $35K
Max: $150K
Sales Operations Analyst $66,224
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,993
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,310
Min: $40K
Max: $150K
Business Analyst $86,934
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $92,493
Min: $45K
Max: $250K
Marketing Operations Manager $94,725
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,793
Min: $50K
Max: $180K
Director of Operations $127,062
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $177,286
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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