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NYC Tech Jobs and Startup Jobs

69

Associate Customer Success Manager

Integral Ad Science
Greater NYC Area
3 hours ago
+48
Understand the digital advertising ecosystem of advertisers, agencies, platforms, publishers, and media technology partners. Build a solid understanding of all IAS products and processes. Manage a dynamic, high-volume list of clients. Oversee the lifecycle and all aspects of client health including on-boarding, value realization, and renewal, while spearheading further adoption of IAS services. Act as the lead point of contact and account owner for all matters specific to assigned clients, providing problem resolution and escalations in a timely manner. Prepare regular reporting and data analysis of client activity. Identify at-risk scenarios and work with internal/external stakeholders to build & enact solutions. Attend external meetings and present to clients. Create process and methodology documentation. Develop client relationships to incorporate a deep understanding of client goals.

Application Support Engineer

Collibra
Greater NYC Area
1 day ago
+34
Collibra seeks to expand our Support Engineering team with the addition of an Application Support Engineer to our NYC headquarters. Collibra’s Application Support Engineers provide support that increases Collibra’s credibility as an organization with world-class personnel and processes that can be relied upon as customers increase their product usage.

Head of Value Consulting

Customer Advisory Manager

Customer Advisory Manager

Premium Support Engineer

Head of Workplace & Real Estate, North America

Customer Advisory Director

Sr, Manager, Customer Advisory Management

Load 4 more jobs8 jobs at Collibra

Clinical Project Manager

TrialSpark
Greater NYC Area
1 day ago
+20
You will manage execution of studies, partnering with a cross-functional team and the study sponsor to oversee the entire lifecycle from startup to readout. Each day will bring new challenges and opportunities, from writing our playbook for a new therapy area, to troubleshooting an issue with our quality team, to defining requirements for a new feature in our clinical platform. As an early member of our Trial Operations team, you will have a unique opportunity to help shape what it looks like for us to improve the clinical research process, including working with our Product, Engineering, and Data teams to build out new tools and infrastructure to support our operations.

Operations Associate (Revenue Cycle)

Flatiron Health
Greater NYC Area
1 day ago
+37
We're looking for an Operations Associate to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career.  What You'll Do In this role, you'll work within the Revenue Cycle Management team to oversee daily activities of customers accounts, measure and improve the quality of our offering,

Abstraction Quality Operations Manager

Director, Corporate Communications

Technical Support Engineer, Abstraction Technologies

Technical Support Engineer, Provider Software

IT Systems Engineer

Associate Technical Support Engineer, Provider Software

Director, Patient Safety Programs

EMR Integration Support Engineer

IT Support Engineer

Lead, Computer Systems Validation (CSV)

Customer Support Associate

Associate Clinical Director (NP or PA)

Executive Assistant

EMR Integration Engineer (Technical)

Clinical Abstraction Manager (RN, NP or CTR)

Network Engineer

Load 10 more jobs17 jobs at Flatiron Health

IT Engineer

TrialSpark
Greater NYC Area
1 day ago
+20
As the first IT Engineer at TrialSpark, you’ll be responsible for ensuring our rapidly growing team is equipped with the tools needed to deliver a top-notch technical work environment. Your primary day-to-day activities will include the deployment and ongoing maintenance of technical infrastructure across the organization. You will work closely with the rest of TechOps to secure TrialSpark’s technical assets and look for ways to improve our processes as the business scales.

Technical Support Engineer: Integrations

Cedar
Greater NYC Area
3 days ago
Respond to and debug technical issues that arise from our integrations with clients.  Analyze data from our clients and troubleshoot issues with missing or misinterpreted data.  Work with Cedar business development, software engineers and PMs to discover and fix technical issues in our product.  Help ensure technical issues are resolved quickly with quality solutions.  Help ensure our integrations with clients operate smoothly. 

Director of Client Success

Bodhala
Greater NYC Area
3 days ago
+33
You’ll be responsible for: Providing exceptional Client Service and working directly with clients on legal industry insights, legal expertise and billing data questions and acquisition issues Act as the Director of Client Success, both working as a Senior Account Manager for multiple clients — with goals that include: developing champions, obtaining feedback and delivering it to our technical team, promoting using and engagement, and

Director of Operations (Provider Partnerships)

Covera Health
Greater NYC Area
4 days ago
+18
As the Director of Operations (Provider Partnerships), you will drive operational improvement and scalability projects for our Provider Partnerships team. You’ll be a leader within Provider Partnership Operations team who understands the details of how operations work today and what needs to change to enable mature growth. As our program evolves and grows, you will lead the impact assessment and change management for our team. You will live and breathe operational efficiency, reporting and provider experience. 

Customer Experience Specialist

Blink Health
Greater NYC Area
4 days ago
+32
As a member of the Customer Experience team, you will be the highest level of support for our customers. Leveraging your advanced product knowledge, you will triage escalations to provide resolutions to complex customer inquiries. You will be interacting directly with pharmacists, providers, and customers, ensuring that each interaction is a positive experience. In addition to providing exemplary customer support, you’ll also be tasked with providing feedback and insight from the customer experience perspective for new product launches; feedback that will be shared with marketing and product groups to improve our product flow and experience.

Dispensing Audiologist

Redesign Health
Greater NYC Area
4 days ago
+14
Want to join an exciting mission-driven start-up to improve the accessibility of hearing care? Lively is looking to hire a highly motivated, forward-thinking Dispensing Audiologist or Hearing Care Specialist to join our team. The candidate must be open to providing innovative service models integrating in-person care at our brand-new clinic in Manhattan with tele-health services.

Virtual Physician (US Licensed - United Kingdom Ba…

Galileo
Greater NYC Area
4 days ago
+17
Provide best-in-class medical care for Galileo patients through a virtual setting by leveraging a combination of advanced technology and excellent clinical judgment. Deliver an exceptional patient experience with compassion and thoughtful communication. Solve problems in an efficient, nimble, solutions-oriented manner by drawing on resourcefulness and a “can do” approach. Manage multiple inputs seamlessly through instinctive prioritization. Participate in clinical architecture development by drawing on your knowledge and experience. Work at least 24 hours in a given week, and be able to take on shifts that best fit with your schedule.

Field Support Technician

TrialSpark
Greater NYC Area
4 days ago
+20
As the first Field Support Technician at TrialSpark, your work will be critical in ensuring the uptime and reliability of technology used across our rapidly growing trial site network. Your day-to-day activities will include the deployment and ongoing maintenance of routers, temperature sensors, and other IoT hardware. You’ll also participate in an on-call rotation for site monitoring. Outside of running the day-to-day, you’ll be asked to look for ways to improve our processes as the business scales.

Director, Growth (x2)

Narrativ
Greater NYC Area
4 days ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

Field Operations Manager

TrialSpark
Greater NYC Area
4 days ago
+20
As a Field Operations Manager at TrialSpark, your work will be critical in ensuring the uptime and reliability of technology used across our rapidly growing trial site network. Your day-to-day activities will include overseeing a group of Field Support Technicians who are tasked with the deployment/support of technical infrastructure used at our trial sites. Since the FieldOps group is heavily client facing, you'll be expected to set clearly defined objectives, workflows, and coordination to ensure those out in the field maintain a healthy relationship with our physician partners.

Executive Assistant

Cedar
Greater NYC Area
4 days ago
We’re looking for an outstanding Executive Assistant to support our co-founders and Head of Engineering. You will play a critical role for Cedar’s business by keeping our leaders organized, prepared, and getting where they need to be. The ideal candidate loves managing details and prioritization, independent problem solving, and is able to thrive in a changing and growing start-up culture where no two days are the same. Since we are an early stage company, you should be comfortable managing multiple stakeholders across our team and willing to go the extra mile to support our vision for improving the patient healthcare experience.

Client Solutions Analyst

Simon Data
Greater NYC Area
4 days ago
+27
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

COO

CB Insights
Greater NYC Area
4 days ago
+24
First, some data on the growth of CB Insights. 2015 - 66 teammates 2016 - 104 teammates 2017 - 168 teammates 2018 - 209 teammates 2019 - target of 320 Over that same period, our revenue has grown 800% into the very healthy 8-figures. What makes us different is that we’ve grown this fast without burning any money. Capital-efficient growth is atypical these days. That’s the great news. Now the question is how do we keep it going? In short, we want

Senior Customer Success Manager

Customer Onboarding Manager, Digital First

Braze
Greater NYC Area
5 days ago
+32
  WHO WE ARE Appboy is the leading lifecycle marketing platform for the mobile-first age. We exist to help marketers seize the opportunities created by the challenges of today’s mobile economy. That means we built the world’s best intelligent CRM so marketers can connect human-to-human, at scale, with their customers, driving deep engagement and ROI.

Clinical Systems Associate

Cityblock Health
Greater NYC Area
5 days ago
+19
Cityblock Health is seeking its first Clinical Systems Associate to help manage various parts of our electronic health record (EHR) and revenue cycle management platform including user training & optimization, day to day vendor management, serving as a subject matter expert to the company, new market implementation, and QA. The ideal candidate has experience with working with 1 or more EHR and revenue cycle systems and is comfortable with managing a tool across multiple markets and user types. The ideal candidate is comfortable with travelling for up to 25% of the role to administer onboarding trainings and skill development sessions across our markets. 

Operations Manager

Imagen Technologies
Greater NYC Area
5 days ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,952
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $86,821
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,422
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+37
HR Tech, Payments
+32
Real Estate, Sharing Economy

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