NYC Tech Jobs and Startup Jobs

74

Director, Customer Success

Integral Ad Science
Greater NYC Area
11 hours ago
+47
As a Director of Customer Success, you will manage a growing team of Customer Success Managers that engage with IAS marketers, advertisers and agency accounts. Reporting to the VP of Americas Customer Success, you will lead, structure, and implement retention, satisfaction and expansion strategies across IAS’s growing customer base. This is a highly-visible role with massive growth potential that sits at the heart of our customer experience. You will be a crucial part of our Customer Success team and have a seat at the table along with the leaders of the Americas and Global teams. 

Physician Assistant / Nurse Practitioner - NYC Are…

Eden Health
Greater NYC Area
1 day ago
+32
Physician Assistants or Nurse Practitioners will conduct in-person care, tele-health care, and health advocacy for our patients. As an early-stage company, we offer an opportunity to contribute to product design and clinical care pathway development. Excellent candidates will have a passion for providing amazing patient care, be eager to work alongside our clinical and engineering teams, and have proven experience in problem-solving, organization, and process improvement.

Primary Care Physician - New York City

Eden Health
Greater NYC Area
1 day ago
+32
As a provider at Eden Health, you will be empowered with substantial support to provide the best care for patients without a need to optimize for insurance revenue because we run a capitated primary care model. We are hiring a physician to provide patient care. First and foremost, you would provide excellent clinical care for your patients. You will oversee, manage, and work alongside physician assistants and nurse practitioners. You will also collaborate with Mental Health Clinicians and the Director of Behavioral Health. This role reports to the Medical Director.

Business Operations and Strategy Manager

Reonomy
Greater NYC Area
1 day ago
+42
Reonomy is growing quickly and is looking for an awesome Business Operations Manager. As we built out our Operations team, we're looking for you to focus on the important, not just the urgent. As the first hire on the Business Operations team reporting to the VP of Operations, you will take on mission critical projects, help drive critical business decisions, and own high impact projects supporting all parts of our business. To succeed in this role, you should be personable, highly motivated, love working with others, a problem solver and exceptionally good at managing multiple projects! We value growth, ownership and curiosity, if you embody these qualities, then it's time for you to join our Biz Ops team!

Customer Success Manager

CB Insights
Greater NYC Area
3 days ago
+40
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include some of the world’s leading corporate Strategy and Innovation groups. This position delicately governs customer relationships and consistently illustrates the value delivered through CB Insights' software & services. The Customer Success Manager serves as the internal voice of the customer while working with other CB Insights’ teams to exceed customer expectations. This individual's performance is based on specific metrics associated with customer on-boarding, product adoption, expansion & retention.

COO

Product Manager, Spotlight Non-Regulatory (Various…

Flatiron Health
Greater NYC Area
3 days ago
+37
In this role, you'll work with the Research Operations team to partner with Flatiron Life Science Partnerships team and clients to scope new projects using Flatiron’s proprietary RWE data and analytics platform. Reporting to our Senior Manager of Real World Evidence Operations, you'll be responsible for scoping, owning project plans, and delivering these projects end-to-end to ensure on-time delivery of high quality data and analytics output. You will engage with clients throughout the projects and ensure successful project delivery and client satisfaction. In addition, you'll also:

NetSuite Developer

Network Operations Associate/Manager

Manager, Corporate Applications

Product Manager, Spotlight Regulatory (Various Levels)

Operations Associate (Revenue Cycle)

Executive Assistant

Associate Clinical Director (NP or PA)

Administrative Assistant

IT Support Engineer

Head of Regulatory Projects, Quantitative Science

Engagement Manager

Clinical Product Support Specialist, Associate (PharmD, RN, NP, PA - Remote or NYC)

Cloud Systems Engineer

Associate/Manager, Strategic Operations

Load 10 more jobs15 jobs at Flatiron Health

Customer Success Representative

Amplicare
Greater NYC Area
4 days ago
+15
Our growing company is seeking highly motivated Customer Success Representatives to join our "On-Demand Success" team who can quickly absorb and retain product and industry knowledge. Successful candidates should have the ability to think on their feet in a fast-paced environment, must love a challenge, and must be able to develop a working knowledge of Amplicare's core solutions. There will be plenty of opportunities for growth in this position after at least one year of proven success in the role.

Enterprise Customer Success Manager

Sisense
Greater NYC Area
4 days ago
+17
This is an opportunity to take your relationship skills to the next level by owning the customer relationship, and enabling customers in a complex, sophisticated, technical product in the business intelligence space. We are an innovative hardworking team, focused on true customer success by building long lasting partnerships with strategic companies’ laser focused driving value to our customers.

Head of Customer Success

Eden Health
Greater NYC Area
4 days ago
+32
Eden Health is looking for a high-energy and innately driven customer success professional to be an integral leader of a growing account management and customer success team. You will lead a team of account managers to serve our customer base - showcasing the value of Eden’s services, reviewing contract performance, and handling customer requests. You and your team will work closely with HR and finance stakeholders to understand their business objectives and act as their trusted point of contact. You’ll also work cross-functionally with internal teams to help align our product roadmap and marketing materials with customer feedback. You will develop new account management and customer engagement strategies, and support new customer bases with dedicated account management including our commercial real estate partners. You will have significant autonomy and accountability in ensuring the successful servicing of our customers with significant upside potential tied to net revenue retention. You will be expected to understand our market, find creative ways to engage our customers and their employees, continually refine our customer success and account management playbooks, and amplify our value proposition to our customers. We want people who will go above and beyond to find opportunities for Eden Health to deepen its relationship with our customers. This role reports to the VP of Growth and Partnerships.

Rider Experience Principal

Via
Greater NYC Area
4 days ago
+14
As a Rider Experience Principal, you will be responsible for understanding and shaping the holistic experience for Via riders across our Consumer and Platform deployments. We solve problems ranging from customizing algorithm parameters; to optimizing app usage flows; to figuring out the best way to gather feedback from riders. You will need to combine a mix of strategic, operational, analytical, and product thinking to be successful.

Client Success Manager

Gympass
Greater NYC Area
5 days ago
+41
The Client Success Manager will be responsible for managing the long term relationships with our clients in the United States. The ideal candidate is tech savvy, obsessed with process improvement, can balance multiple priorities and clients, and has a nose for value, building client strategies based off of data insights. This person will play a pivotal role in our United States growth, and will be eager to work cross-functionally with sales, product, finance, recruiting, operations and marketing, in a fast-paced organization that will allow you to thrive and grow.

Workplace Coordinator

Collibra
Greater NYC Area
5 days ago
+39
The Workplace Coordinator will perform a wide range of administrative and office support activities to facilitate the efficient operation of our office in New York. You will be the first person most employees and guests encounter when they enter our office, and will be a key component of our awesome company culture.

VP Global Customer Success

Renewals Specialist - Remote

Lead Site Reliability Engineer (Systems/DevOps)

Imagen Technologies
Greater NYC Area
6 days ago
+23
We’re looking for a Lead Systems Engineer who will be capable of taking responsibility for managing the technical infrastructure supporting product development and operations. We have a growing footprint of hardware, software, and services that need to be bootstrapped, configured, automated, and monitored to support our petabyte-scale storage and processing needs. We are an early-stage company headed toward growth and have all of the challenges and adventures you would expect comes with this stage. This is a hands-on technical role that will afford opportunities for growth on an IC or Manager track in the coming 12-18 months.

Finance and Operations Manager

Imagen Technologies
Greater NYC Area
6 days ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

Executive Assistant

Eden Health
Greater NYC Area
1 week ago
+32
Eden Health is looking for an extraordinary and highly proactive Executive Assistant. Though the primary responsibility of the role is supporting Eden Health’s CEO and Co-founder, we believe that a great Executive Assistant is a strategic difference-maker who can extend beyond administrative support to act as a force multiplier for the entire leadership team. You are incredibly sharp, driven, and a constant learner. You believe that being an Executive Assistant is an incredibly powerful career path, not a stepping stone. You are deeply relationship-oriented and understand the value in building relationships with all Eden Health team members. You must have strong verbal and written communication skills, the highest standards of calendar, meeting management and travel planning, and have a "make the trains run on time" attitude. Pride in quality is a must.

Media Supervisor

Outcome Health
Greater NYC Area
1 week ago
+23
As a Media Operations Manager at Outcome Health, you will manage the end-to-end campaign life cycle - prep, launch, tracking and measurement - to ensure successful implementation. You will partner with Sales to offer ongoing support throughout the client relationship, with a focus on delivering an exceptional level of customer service. You will also serve as the voice of the client internally, working with Product, Engineering, and Business Analytics to improve the OH platform based on client feedback.

Founding Chief of Staff

Redesign Health
Greater NYC Area
1 week ago
+15
Redesign Health is looking for a Founding Chief of Staff for one of its new ventures. In this role, you will initially work with a member of our new ventures team and then directly with the founding team of the business. The Founding Chief of Staff will play a critical role in bringing this venture into existence. First, in collaboration with the Director of New Ventures on the project, you will support the operational and legal activities required for initial business formation and craft the pitch materials and messaging to present to founding team candidates. You will then collaborate with our talent team to identify, interview, and assess applicants. Finally, you will transition to join the founding team as a value-added member reporting to the CEO.

Customer Support Manager

OkCupid
Greater NYC Area
1 week ago
+32
OkCupid is looking to hire an experienced NYC-based Customer Support Manager to manage a remote team of agents. Reporting to the Director of Customer Experience, you will have the opportunity to lead the support team of an established company that is growing in new and exciting ways, to work with teams across OkCupid as a customer advocate, and to build the future of support for our diverse, global user base.

Operations Principal

Via
Greater NYC Area
1 week ago
+14
Develop and implement a detailed plan for Via’s expansion within New York. Coordinate with Associates to ensure smooth operation of Via’s game-changing service. Devise and implement innovative strategies to source, onboard and manage Via Driver Partners. Oversee complex fleet-management logistics, powered by Via’s proprietary technology tools. Tirelessly work to scale operational processes and systems to drive rapid growth.

Customer Success Manager

Integral Ad Science
Greater NYC Area
1 week ago
+47
IAS is looking for the right people to continue our rapid growth. We want to find the people at the start of their careers who can become future leaders in digital advertising. The Associate Customer Success Manager will partner with Sales and Client Services to successfully onboard, retain, and grow clients. The primary focus of this role is to shorten time to value realization, cement strong relationships with key senior level stakeholders, and ultimately achieve renewals for our most valued accounts. As a part of our Customer Success team, this role offers potential to gain in-depth experience of the verification space within the advertising industry. Under the direction of your manager, you will finesse your technical, communication, and commercial skills.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,094
Min: $40K
Max: $105K
Operations Associate $63,566
Min: $35K
Max: $150K
Sales Operations Analyst $67,107
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,387
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,466
Min: $40K
Max: $150K
Business Analyst $86,896
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $92,865
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,260
Min: $50K
Max: $180K
Director of Operations $127,372
Min: $55K
Max: $200K
Director of Customer Success $135,557
Min: $98K
Max: $208K
Vice President of Operations $178,229
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $223,732
Min: $95K
Max: $588K

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