NYC Startup Jobs—Find a Tech Job | Built In NYC

NYC Tech Jobs and Startup Jobs

97

Customer Success Manager, Enterprise

Braze
Greater NYC Area
8 hours ago
+32
Dedicated contact for strategy, product training, and non-technical support questions. Lead customers to personalize their marketing programs, with targeted and effective guidance, while simultaneously driving business outcomes for ROI. Consult on large enterprise Braze implementations, marketing strategy. Advise larger enterprise clients on organizational strategy to allow for truly cross-channel marketing communications. Work with our onboarding team to ensure a seamless transition from onboarding to continuing support Own ongoing product adoption across multiple departments, stakeholders, and business users.

Customer Success Manager, Digital First

Braze
Greater NYC Area
8 hours ago
+32
1-4 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management. Own customer relationship and adoption, empowering Braze utilization and value for your book of business. Advocate customer feedback to Braze product team and voice in our roadmap. Work with some of Braze’s more technically savvy and complex digital first clients. Provide continuing education for customers to maximize product usage. Hit client renewals, retention and net retention targets. Own and assume ultimate responsibility for customer renewals for accounts in your name. Dedicated contact for strategy, product training inquiries, and non-technical support. Drive feature adoption through targeted on-going training of clients Product expertise through delivery of training and planning workshops to clients.

Customer Support Representative

Talkspace
Greater NYC Area
18 hours ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

EMR Integration Engineer (Technical)

Flatiron Health
Greater NYC Area
18 hours ago
+37
The Interface Engineers are the primary technical touchpoint for our cancer center partners who use our EMR. They work with customers to prototype dashboards, gather feedback and work with the broader Product Engineering team to identify and solve critical customer challenges.

Clinical Abstraction Manager (RN, NP or CTR)

Network Engineer

Incident Detections & Response Engineer

Operations Associate (Revenue Cycle)

Technical Support Engineer, Provider Software

Manager, Office Operations

Technical Support Engineer, Abstraction Technologies

IT Systems Engineer

Associate Technical Support Engineer, Provider Software

Director, Patient Safety Programs

Provider Clinical Research Team (Multiple Levels)

EMR Integration Support Engineer

IT Support Engineer

Lead, Computer Systems Validation (CSV)

Customer Support Associate

Executive Assistant

Associate Clinical Director (NP or PA)

Load 10 more jobs18 jobs at Flatiron Health

VP, Customer Experience

Great Jones
Greater NYC Area
1 day ago
+25
The VP of Customer Experience will sit on the Leadership team, working closely with Co-Founders Jay Goldklang (CEO) & Abigail Besdin (Head of Growth), as well as other fellow execs -- Todd O’Brien (CTO), John Rapisarda (VP, Property Management) and Max Appelbaum (VP, Sales) -- to define company strategy and achieve aggressive business goals.  

Operations Associate, Network Expansion

TrialSpark
Greater NYC Area
1 day ago
+20
As a Vendor Management Associate, you'll support the Network Operations team and serve as a liaison between external vendors and internal stakeholders. This role will be responsible for ensuring all required vendors are qualified, contracted and operationalized into the TrialSpark network to provide support trial operations.

Customer Success Manager

Sisense
Greater NYC Area
1 day ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quartely business reviews, account documentation, reference management and account planning sessions Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units.

IT Support Engineer

Perch
Greater NYC Area
1 day ago
CLEAR is looking for a QA Engineer - Manual testing (Contract) to join our Technology team in our NYC office. In this role, you will be supporting and working with our Airport + Sports Pods front end team which is building and maintaining our flagship rich client Airports application. We’re looking for someone who is passionate about technology, has an intellectual curiosity, and thrives in a fast-paced and collaborative environment.

Global Enterprise Manager

Knotel
Greater NYC Area
1 day ago
+18
Reporting directly to the Global Head of Enterprise, the Global Enterprise Manager will be a key point of contact during prospective members’ Knotel experiences. S/he will lead negotiations with C-Level executives and/or brokers, ensuring that they receive excellent customer service and further Knotel’s reputation as an essential disrupter of commercial real estate. Our team embraces curiosity, integrity, hospitality and tenacious problem-solving, and the Enterprise Manager will contribute to this culture while pushing us to innovate and do our best work.

Space Operations Manager

Strategy & Operations Manager, Real Estate

Chief of Staff

Manager, Real Estate Transactions

Senior Manager, Facilities & Operations

IT Service Delivery Engineer

Head of IT

Director, Real Estate

Workplace Strategist

Regional Manager, Space Operations

Load 7 more jobs11 jobs at Knotel

IT Reliability Engineer

Domio
Greater NYC Area
2 days ago
+32
The IT Reliability Engineer will work with Domio teams to provide and support the IT equipment and services they need. This person will also drive engineering projects intended to reduce the overall IT workload. A successful IT Reliability Engineer excels in a fast-paced team environment and possesses excellent communication skills. This person has a high degree of technical aptitude over a large scope of IT software, hardware, and networking disciplines.

Executive Assistant, Northeast Market

Cityblock Health
Greater NYC Area
2 days ago
+19
As an Executive Assistant at Cityblock, you’ll be challenged in a varied, fast-paced role. We’re seeking a detail-oriented, customer-service minded, and meticulous operator to lead logistics and schedules for several leadership team members across our Northeast Market Operations team. The ideal candidate is comfortable with heavy calendar management and high-volume meeting arrangement across our Dumbo office and Northeast hubs & worksites. Over-communication and proactive thinking are assets in this role, along with a keen perception of people and situations. As our Executive Assistant, you’ll build strong relationships quickly, both internal and external to the company. The ideal candidate will be deeply aligned with our mission of serving individuals in need. 

Director of Infrastructure

CB Insights
Greater NYC Area
2 days ago
+24
As Director of Infrastructure at CB Insights you set the strategy and execute with your team and the rest of the engineering organization towards a mission of enabling rapid software development through a robust and secure infrastructure, following DevOps best practices with 100% automation as the goal. As owner of our infrastructure you will own platform reliability and incident management of our client facing SaaS application. As owner of IT you will manage all 3rd party software, tools and devices used in the organization as well as budget.

Customer Success Manager, CPG & Retail

Customer Success Manager, Tech

Customer Success Manager

Senior IT Analyst

VTS
Greater NYC Area
2 days ago
+15
We are looking for an IT Analyst to provide world-class support to our fast-growing team in New York. Your customer is every employee at VTS, and you are willing to go above and beyond for them. Day-to-day will be supporting the users, troubleshooting issues and working on projects assigned by management. Collaboration and customer service are key as we support the entire organization.

Learning & Development Operations Manager

Cityblock Health
Greater NYC Area
2 days ago
+19
As the Learning and Development Operations Manager you will work with the Head of L&D, and the training and development team, along with other stakeholders to manage the development and delivery of training programs across Cityblock. You will be involved throughout the full spectrum of training and development, from onboarding and training, to ongoing education for the team, leading the operational components, and , working with key stakeholders to ensure alignment with Cityblock’s mission, goals and objectives. You will bring your attention to detail and project management skills to successfully support and execute project plans, regional training mapping and logistics, internal L&D development conferences, and offsite L&D event planning. You will provide support across a variety of learning modalities including classroom training, virtual training, and e-learning self-studies. You will lean in to support the development of Cityblock’s Learning and Development strategy as we scale. Critical to all elements of this role is the incorporation of our core values to sustain a team standard of trust, innovation, celebration of successes, and support. These values - listening with humility and respect, acting against injustice, inclusivity and diversity, having fun, thinking big, being creative, being accountable, persevering, questioning the status quo, partnering, and learning - must be interwoven throughout training and development operations.

Operations Analyst

Perch
Greater NYC Area
3 days ago
Perch is looking for an Operations Analyst to help us deliver a seamless customer experience to our home buyers and sellers while maximizing our internal efficiency.  This is a junior, hands-on role at an early stage company. The right candidate is happy to take on any task no matter how small and knock it out of the park. This role requires exceptional attention to detail. To be effective in this role you need to hyper-organized in each task that you do. You are equal parts process-follower and problem-solver in this role.

Technical Compliance Manager

Blink Health
Greater NYC Area
3 days ago
+32
Execute internal audits related to a variety of IT processes and systems. Interact frequently with the functional peer group at all levels, including senior management, external auditors and external testing consultants Interpreting regulations and technical requirements. Conducting technical compliance audits. Building relationships within all levels and disciplines both internal and external to the organization.

Chief of Staff

Eden Health
Greater NYC Area
3 days ago
As Eden Health the Chief of Staff you will be advisor and confidant to the CEO. You will manage the executive’s priorities, overseeing staff/internal operations, external facing initiatives and spearheading special projects across critical areas of the business. At times you will lead specific verticals and fill gaps as Eden Health scales.

Mental Health Clinician

Eden Health
Greater NYC Area
3 days ago
As a Mental Health Clinician, you will provide comprehensive mental health treatment in a direct primary care setting utilizing the Collaborative Care model. You will work closely with our medical providers (doctors, physician assistants, nurse practitioners) and a consulting psychiatrist to ensure the best treatment possible for our patients. We are looking for an empathetic, energetic, and collaborative clinician with experience and/or interest in working with a population of busy professionals and their dependents. You will work with a talented mix of colleagues across various disciplines in a growing company. You will have the opportunity to make an impact on the growth and direction of our mental health program from both clinical and administrative perspectives.

Patient Success Admin

Quartet Health
Greater NYC Area
4 days ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

IT Engineer

TrialSpark
Greater NYC Area
4 days ago
+20
As the first IT Engineer at TrialSpark, you’ll be responsible for ensuring our rapidly growing team is equipped with the tools needed to deliver a top-notch technical work environment. Your primary day-to-day activities will include the deployment and ongoing maintenance of technical infrastructure across the organization. You will work closely with the rest of TechOps to secure TrialSpark’s technical assets and look for ways to improve our processes as the business scales.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Office Manager $61,127
Min: $40K
Max: $88K
Operations Associate $61,229
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $71,564
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $87,378
Min: $12K
Max: $167K
Marketing Operations Manager $87,800
Min: $67K
Max: $116K
Business Intelligence Analyst $88,682
Min: $55K
Max: $125K
Operations Manager $91,194
Min: $45K
Max: $250K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $127,159
Min: $55K
Max: $200K
Director of Customer Success $136,560
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $212,725
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy

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