NYC Startup Jobs—Find a Tech Job | Built In NYC

NYC Tech Jobs and Startup Jobs

40

Application Support Engineer

Collibra
Greater NYC Area
4 hours ago
+34
Collibra seeks to expand our Support Engineering team with the addition of an Application Support Engineer to our NYC headquarters. Collibra’s Application Support Engineers provide support that increases Collibra’s credibility as an organization with world-class personnel and processes that can be relied upon as customers increase their product usage.

Head of Value Consulting

Customer Advisory Manager

Customer Advisory Manager

Premium Support Engineer

Head of Workplace & Real Estate, North America

Customer Advisory Director

Sr, Manager, Customer Advisory Management

Load 4 more jobs8 jobs at Collibra

Director Consulting Services

Neustar
Greater NYC Area
15 hours ago
+34
In the Director Consulting Services role, you’ll lead multi-million dollar customer engagements, with responsibility for organizing internal teams and developing enduring, trusted, and profitable relationships with your customers. You’ll also play a key role in evolving Neustar in building our team, managing, and mentoring the next generation of Neustar leaders. You’ll build your network with the top marketing leadership in major companies across virtually all industries. You’ll work to reveal the business drivers of the Fortune 500, while developing expertise at the intersection of big data, marketing, and consulting. Our work is not just about delivering a project and moving on to the next challenge. Instead, it’s about delivering an evolving stream of value and enabling fact-based decision making.

Notification Reporter (Overnight), National Operat…

Citizen
Greater NYC Area
1 day ago
+23
About Citizen Citizen’s mission is to protect the world by building a global safety network of people protecting each other via our free iOS/Android app. The network is powered by technology that generates instant alerts about public safety emergencies—as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby. About the Team The National Operations Center is Citizen’s 24/7 newsroom. The talented, detail-oriented, and creative individuals on this team are the frontline of our business. Every incident created in the Citizen app is managed by a Notification Reporter. Many of Citizen’s Notification Reporters are former journalists, copywriters, content creators, and first responders—but most importantly have a passion for keeping their communities safe and informed.

Director of Client Success

Bodhala
Greater NYC Area
2 days ago
+33
You’ll be responsible for: Providing exceptional Client Service and working directly with clients on legal industry insights, legal expertise and billing data questions and acquisition issues Act as the Director of Client Success, both working as a Senior Account Manager for multiple clients — with goals that include: developing champions, obtaining feedback and delivering it to our technical team, promoting using and engagement, and

Director of Operations (Provider Partnerships)

Covera Health
Greater NYC Area
3 days ago
+18
As the Director of Operations (Provider Partnerships), you will drive operational improvement and scalability projects for our Provider Partnerships team. You’ll be a leader within Provider Partnership Operations team who understands the details of how operations work today and what needs to change to enable mature growth. As our program evolves and grows, you will lead the impact assessment and change management for our team. You will live and breathe operational efficiency, reporting and provider experience. 

Director, Growth (x2)

Narrativ
Greater NYC Area
3 days ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

Client Solutions Analyst

Simon Data
Greater NYC Area
3 days ago
+27
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

COO

CB Insights
Greater NYC Area
3 days ago
+24
First, some data on the growth of CB Insights. 2015 - 66 teammates 2016 - 104 teammates 2017 - 168 teammates 2018 - 209 teammates 2019 - target of 320 Over that same period, our revenue has grown 800% into the very healthy 8-figures. What makes us different is that we’ve grown this fast without burning any money. Capital-efficient growth is atypical these days. That’s the great news. Now the question is how do we keep it going? In short, we want

Senior Customer Success Manager

Customer Onboarding Manager, Digital First

Braze
Greater NYC Area
4 days ago
+32
  WHO WE ARE Appboy is the leading lifecycle marketing platform for the mobile-first age. We exist to help marketers seize the opportunities created by the challenges of today’s mobile economy. That means we built the world’s best intelligent CRM so marketers can connect human-to-human, at scale, with their customers, driving deep engagement and ROI.

Firmware Test Automation Engineer - NYC

Latch
Greater NYC Area
3 days ago
Create test scripts and suites to ensure product specification is being met. Work closely with Firmware developers as they implement features to ensure requirements are being fulfilled and conduct automated (and manual tests where necessary) to ensure a high reliability and quality metric. Define and drive innovative automated test strategies into the software development process. Create and maintain automation test fixtures and set-ups needed to run automated testing; and maintain documentation for test results.

Senior Firmware Engineer - NYC

Latch
Greater NYC Area
3 days ago
As a Senior Firmware Engineer you will be an integral part of a stellar engineering team responsible for building Latch's smart access control products. You will be focussed on firmware development for Latch devices, writing low level device drivers, doing board bring and delivering high quality, robust firmware to production. You will work within highly cross-functional feature teams and collaborate closely with mobile, backend and hardware engineers. Smart access isn’t about locking doors, it’s about opening up new possibilities. Latch is the world’s first fully integrated hardware and software system dedicated to bringing seamless access to every door in a modern building. We’re looking for the curious and the creative to join our team and help us continue to change the way we access our most valued spaces.

Customer Success Manager

Latch
Greater NYC Area
4 days ago
Latch is seeking a Customer Success Manager to join the operations team at Latch. You will be the front line and most senior member of the Latch Customer Success team. You will help drive the entire customer lifecycle with our Head of Customer Support and Success and align yourself closely with the product team as well. This includes facilitating a successful customer journey from purchase order to end-user engagement.

Senior Benefits Consultant

Namely
Greater NYC Area
4 days ago
+24
 As a Senior Benefits Consultant, you are expected to have a superior grasp of the employee benefits landscape from a broker/consultant perspective. You will be working with key clients and be expected to be a role model and mentor to for other Benefits Consultants and Benefits Analysts in your cohort. The scope of this role includes assisting clients with benefit program design and implementation, project management, compliance, and delivering an overall positive client experience. To be successful in this role, you will have to have a proven track record in a client-facing role, managing projects and mentoring junior employees.

Executive Assistant

Latch
Greater NYC Area
4 days ago
Latch is hiring an Executive Assistant to play a critical role in not only providing administrative support to our CEO, but to serve as an essential partner to the executive team. This EA will manage everything from calendar and travel arrangements, to internal communication and meeting management on behalf of our CEO. This highly organized, resourceful, and trustworthy individual will ensure that every detail is in place, and nothing falls through the cracks. This individual must be able to handle private information, have strong business judgement, and be able to communicate with a variety of personalities and job functions of a fast growing IoT company. 

Technical Support Engineer

Neverware
Greater NYC Area
5 days ago
+24
Who We Are: Neverware’s flagship product, CloudReady, reimagines the desktop operating system by prioritizing security, manageability, and of course, performance—whether your computer is brand new or 10 years old. With CloudReady, schools and enterprise organizations alike can maximize their IT investments by transforming their existing fleets of PCs and Macs into simple, secure, and fast machines that provide the same user experience and

Senior Customer Success Manager

Smartly.io
Greater NYC Area
5 days ago
+31
As a Senior Customer Success Manager at Smartly.io, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Operations Associate

Kepler Fi
Greater NYC Area
5 days ago
+22
We are looking for an Operations Associate to take on a broad but critical role in supporting our operational processes across HR, Finance, and Operations. You’ll wear many different hats and tackle a wide array of challenges across these functions as we grow and build our team. This role requires focus, organization, and a self-starting attitude with the ability to execute at a high level. This opportunity provides great exposure to building a company and team from the ground up and play a significant role in shaping its success.

Programmatic Technical Account Manager

Ogury
Greater NYC Area
5 days ago
Ogury is hiring a Programmatic Technical Account Manager (TAM) to join our growing team in NYC. The TAM will master Ogury’s platform capabilities while developing and maintaining relationships with some of the largest marketers in the world (brands, agencies, and trading desks) to ensure programmatic campaign success. The ideal candidate is a quick and autonomous learner who displays excellent communication skills, project management skills, and thinks creatively to solve client challenges. The TAM will maintain full ownership and will serve in a proactive advisory role in monitoring, tracking, and delivering programmatic executions, including assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing Ogury’s platform capabilities. Ideal candidates will be able to problem solve and work well with internal divisions across Engineering, Product, Sales, and Business Intelligence.

Director of Customer Success

CreatorIQ
Greater NYC Area
6 days ago
+32
CreatorIQ is looking for an experienced Director of Customer Success who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our New York customer segment. This will include: overseeing a team of Customer Success Leads in our NYC office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Chief of Staff

Pillar Technologies
Greater NYC Area
6 days ago
We are looking for a CoS who can upward manage and help teach the CEO how to utilize the assistance.  A successful CoS must be outgoing, confident and will have great interpersonal skills and a sense of humor to work in a fun and fast paced office. The CoS also must be highly motivated, able to work under self-direction and as part of a busy team, highly organized, reliable, able to meet deadlines and have excellent written and verbal communication skills.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,952
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $86,821
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,422
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy
+37
HR Tech, Payments

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC