NYC Tech Jobs and Startup Jobs

39

Senior Solution Consultant (Customer Success)

Namogoo
Greater NYC Area
13 hours ago
Have you ever been shopping for your favorite brand online and felt that something was very weird? You may have been a victim of Customer Journey Hijacking. Namogoo helps online companies take back control of their customer journeys and greatly improve the shopping experience. Namogoo is trusted by more than 100 leading brands, including Asics, Argos, Samsonite, Office Depot, and Teva to provide a safe and healthy journey for millions of

Senior Director, Customer Success and Implementati…

Crossix
Greater NYC Area
1 day ago
+29
Leverage first-hand knowledge of specialty pharmacy data and analytics. Maintain customer success via subject matter expertise in client-facing engagements. Retaining and growing client relationships. Manage team of customer success associates. Work closely with Business Development through post-delivery client interactions.

Manager, Corporate Events

Integral Ad Science
Greater NYC Area
1 day ago
+47
We’re looking for a confident, seasoned event professional to join our growing global marketing team and work alongside passionate, awesome people. This person will be responsible for end-to-end event management, from ideation through to execution. It’s a fast-paced environment at IAS, and this role requires clear communication and strong collaboration across internal teams as well as external vendors. As part of this role, you will be tasked with researching and securing venues, planning and managing a global event calendar, negotiating contract agreements with vendors, monitoring timeframes and budgets for multiple projects, and delivering on event brief objectives. The ideal candidate is creative, organized and has a vision for IAS’s event strategy that supports the amplification of our brand, enhances our customer relationships, and accelerates our revenue growth.

Manager, Gratitude Volunteer Operations (NYC)

DonorsChoose
Greater NYC Area
2 days ago
+44
DonorsChoose engages the public in public schools by giving people a simple, accountable, and personal way to address educational inequity. In this clip, board member Stephen Colbert tells the organization's story.   Since its launch in 2000, more than 3.9 million "citizen philanthropists" have donated to classroom projects on DonorsChoose, channeling books, field trips, technology, and other resources to more than 35 million students in public

Vice President, Customer Success

Quartet Health
Greater NYC Area
2 days ago
+32
The Customer Success team is responsible for Client and Provider relationships across our customer base and across markets. Our team partners closely with our Health Plan and Health System clients to mutually define goals and objectives of the program and ensure we deliver on those expectations, expanding our footprint and growing revenue over time. We also work within each market to recruit, onboard, and continually engage PCPs and BHPs, in support of our overall program and customer-driven objectives. 

VP, Information Security

Braze
Greater NYC Area
2 days ago
+31
Manage a growing team of information security managers, policy managers and security engineers. Lead the development of security monitoring and anomaly detection systems. Develop security policies, controls and incident response planning. Partner with Braze’s legal team to ensure continued compliance with laws and applicable regulations. Define cybersecurity objectives and key results for the measurement of Braze’s security program. Schedule and oversee periodic internal and external security audits. Manage security incident response and IT forensics. Advise senior management on organizational cybersecurity posture, industry trends and proactive measures for continuous improvement.

Engineer, Solutions

StrongArm Technologies
Greater NYC Area
3 days ago
+36
As a Support Engineer, you will design and bring to reality the technologies and products impacting millions of industrial workers across the world. We are looking for driven and adaptable engineers with experience in managing customer expectations. You must be able to thrive in a fast-past design culture and enjoy holding responsibilities solving challenging problems. You will wear multiple hats from working closely with customer deployments, solving technical issues with wearable sensor devices, interacting with cloud services infrastructure and client demands as they arise from an array of different industrial customers across the United States.

Business Operations Supervisor (Lawyer)

Crossix
Greater NYC Area
3 days ago
+29
Reporting to the Business Operations Director, the Business Operations Supervisor is responsible for supporting all components of the contracting and legal process and ensuring the Business Operations function operates at peak efficiency. They will join a rapidly growing organization and be challenged to understand and operate in a complex and evolving environment, where their skills are required to enable and sustain business growth.

Compliance Officer

Collibra
Greater NYC Area
3 days ago
+37
Help perform and follow-up on the results of internal audits. Maintenance of all ISMS Policies, Procedures and relevant standards and supporting documentation. Interpret and implement information security policies and standards specific to the business unit you support. Develop and communicate security and compliance requirements to Information Services and key business partners. Provide business and technical advice on a wide variety of IT risk issues, concerns, and problems, making sure all business processes incorporate adequate information security. Monitor current and proposed laws, regulations, industry standards and ethical requirements related to IT risk, privacy, and information security. Evolve Collibra’s information security strategy.

Application Support Engineer

Customer Advisory Manager

Director, Advisory Services

Business Operations and Strategy Manager

Reonomy
Greater NYC Area
3 days ago
+42
Reonomy is growing quickly and is looking for an awesome Business Operations Manager. As we built out our Operations team, we're looking for you to focus on the important, not just the urgent. As the first hire on the Business Operations team reporting to the VP of Operations, you will take on mission critical projects, help drive critical business decisions, and own high impact projects supporting all parts of our business. To succeed in this role, you should be personable, highly motivated, love working with others, a problem solver and exceptionally good at managing multiple projects! We value growth, ownership and curiosity, if you embody these qualities, then it's time for you to join our Biz Ops team!

Customer Success Manager

Sisense
Greater NYC Area
1 week ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quartely business reviews, account documentation, reference management and account planning sessions Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units.

Senior IT Engineer / IT Manager

Imagen Technologies
Greater NYC Area
1 week ago
+23
We’re looking for a Senior IT Engineer who is capable of taking responsibility for managing the technical infrastructure supporting end user devices, physical and virtual networking, and desktop and cloud software at Imagen. We put patients first, and a large component of this role is ensuring that Imagen's systems are secured to our high standards and exceed compliance requirements so that we can safely and securely deliver high-quality patient results. This is a hands-on technical role that will afford opportunities for growth as a manager in the coming 12-18 months.

Director, Client Success

Narrativ
Greater NYC Area
1 week ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for omni-channel retailers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. 

Customer Success Manager

Narrativ
Greater NYC Area
1 week ago
+20
Narrativ is looking to hire a Senior Growth Manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team and our Client teams to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. You'll work directly with our clients and their stakeholders, really hone in on understanding their content, ROI and marketing goals and be a partner for them in building a strategy for execution. 

Senior Linux Specialist

Sisense
Greater NYC Area
1 week ago
+17
The ideal candidate will be an integral part of the Customer Success team and will be the front line that gets to know the customers best and help them succeed and grow with us. Technical Solutions Consultant understand their requirements and collaborate with the rest of our talented teams to provide them with a unique customer experience and service. Customer Delight is not just a motto at Sisense, it’s what we truly believe in. As an Technical Solutions Consultant, you will work through complex data environments with customers from all sizes and industries, to deliver exceptional support and value over our amazing product.

Finance and Operations Manager

Imagen Technologies
Greater NYC Area
1 week ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

Systems Engineer

Simon Data
Greater NYC Area
1 week ago
+38
You’ll work on automating, performance tuning and managing core technologies to the Simon Data ecosystem. We have a number of scale challenges which require sophisticated instrumentation and profiling in order to achieve the level of efficiency required to support our data throughput and processing requirements. Our ecosystem is in a constant state of iteration, and solutions which were appropriate at one stage and featureset of our platform may need assessment and re-implementation depending on current needs. We’re looking for people who have experience managing and hardening distributed systems with an eye towards performance.

Director, Growth

Narrativ
Greater NYC Area
1 week ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

Enterprise Customer Success Manager

Sisense
Greater NYC Area
1 week ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats. Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and account planning sessions. Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units. Conduct regular briefings on account status to senior management and other internal stakeholders.

Customer Support Specialist

Alice
2 weeks ago
+18
Alice is looking to hire a Customer Support Specialist who loves helping people solve support issues and who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Support team drives that success every day. When you are in place, Alice customer support and payroll run as a well-oiled machine due to your efforts, focus, and attention.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,545
Min: $31K
Max: $88K
Office Manager $62,915
Min: $40K
Max: $105K
Operations Associate $63,027
Min: $35K
Max: $150K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,899
Min: $30K
Max: $169K
Desktop Support $74,000
Min: $44K
Max: $118K
Customer Support Manager $77,722
Min: $45K
Max: $129K
Client Success Manager $79,157
Min: $40K
Max: $150K
Business Analyst $86,778
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $91,472
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $108,850
Min: $50K
Max: $180K
Director of Operations $126,291
Min: $55K
Max: $200K
Director of Customer Success $136,874
Min: $98K
Max: $208K
Vice President of Operations $183,516
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,604
Min: $95K
Max: $588K

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