NYC Tech Jobs and Startup Jobs

36

Customer Success Associate

REZI
Greater NYC Area
20 hours ago
+27
The Tenant Success Associate’s primary role is to ensure that REZI tenants have an exceptional apartment rental experience. Responsibilities include assisting prospective tenants through the online REZI application process, developing trusted relationships with landlords and property managers, managing tenant lease renewal processes, and assisting tenants with service requests such as repair and maintenance. The Tenant Success Associate plays an important role in achieving company growth objectives – and achieving REZI’s mission to transform the real estate industry. The position includes the exciting opportunity to work cross-functionally with the Real Estate, Technology, Legal, and Finance teams to enhance the client experience. 

IT Support Engineer

Perch
Greater NYC Area
1 day ago
+22
The ideal candidate will have 4+ years of experience managing and supporting IT equipment and services. Our team exists both in offices and on the road making business critical decisions on what homes to buy and optimizing our selling experience. A background working on and deploying remote or mobile devices is a plus.

Senior Client Advisor

VTS
Greater NYC Area
2 days ago
+35
As a Senior Client Advisor you will work with a few of our largest, most complex clients to ensure they are maximizing the value of VTS for their organizations. You will be responsible for partnering with them to help them adopt VTS and achieve predictable business outcomes. You will track their usage and adoption, provide insights and best practices on how they better leverage the VTS platform at an account level, (e.g., opportunities for workflow improvement,) and proactively help them address workflow gaps. You will work with sales, implementation, and product teams to ensure a coordinated approach to customers. You will also work closely with sales on upsells, expansions, and renewals. 

Customer Success Manager, Team Lead

Meero
Greater NYC Area
3 days ago
+24
Develop and maintain a strategic trusted advisor relationship with your clients. Advocate your clients and be their internal voice by providing feedback on how Meero’s solutions can be improved. Collaborate with operations and delivery team to ensure quality and timely output. Drive regular cadence (Call/Report/visit/QBR) with customers to report on KPIs, share results & actionable items with cross-functional stakeholders. Proactively monitor and address customer / operational issues. (Over)achieve your delivery targets. Identify opportunities and collaborate with the sales teams to ensure growth attainment.

Chief of Staff to the President

Sidewalk Labs
Greater NYC Area
3 days ago
+39
As Chief of Staff, you will provide leverage for Josh Sirefman, our President who oversees Sidewalk’s work in Toronto, Sidewalk Urban Development (SUD), Sidewalk Urban Systems (SUS), and the Policy and Communications team. In this role you will report directly to the President and interact with business unit leaders, company leadership, and all levels of staff.  You will need to be highly strategic and tactical in your work, as a key part of this role will require you to manage the operations for a sizable part of our organization. This means you will drive important internal processes, manage decision-making channels, prioritize deliverables for the SUS, SUD, and P&C teams, and measure progress against both goals and timelines. Success will require strong management skills, deep experience navigating complex and ambiguous organizations effectively, superior people skills, and high emotional intelligence as you navigate workstreams and timelines with the businesses and with Sidewalk’s Corporate Services team. 

IT Administrator

Common
Greater NYC Area
3 days ago
+35
We are looking for an IT Administrator reporting to our Senior Director of People Operations who will manage our internal IT needs. This is a great opportunity to join a fast-growing company and be an integral part of building systems and processes to help us scale.

Client Advisor

VTS
Greater NYC Area
4 days ago
+35
As a Client Advisor, you will work with a diverse set of clients to ensure they are maximizing the value of VTS for their organizations. You will be responsible for partnering with them to help them adopt VTS and achieve predictable business outcomes. You will track usage and adoption, provide reports, insights and best practices on how they better the platform at an account level, (e.g., opportunities for workflow improvement, best practices and sharing these with clients) and proactively help them address account level product gaps or adoption issues. You will be a partner to the sales, implementation, and product teams to ensure a coordinated approach to customers. You will also partner closely with sales on upsells, expansions, and renewals. 

Receptionist & Office Coordinator

Reonomy
Greater NYC Area
4 days ago
+42
Reonomy is looking for a well organized, proactive, and welcoming Receptionist/Office Coordinator to join our growing team! You will be an integral member of our People team working closely with our Office Manager and VP of People, while collaborating daily with team members across the organization. As Reonomy's Receptionist/Office Coordinator you will pride yourself on embodying our culture by cultivating a positive, warm and welcoming environment. As the face and voice of Reonomy, you will set the tone for everyone walking through Reonomy's doors, always striving to "wow" via the phone, face to face, e-mail and slack.

Quality Assurance Analyst

Team Mobot
Greater NYC Area
5 days ago
We are looking for QA Analysts to join our growing team! This role is an exciting opportunity to join a fast-paced startup and to be an integral part of our operations and growth. You will be the driving force behind our quality assurance and robot service operations, ensuring we find and report bugs and glitches to our customers so that they can improve their applications and for our team to improve our own product.

Executive Assistant

Perch
Greater NYC Area
5 days ago
+22
Perch is looking for an exceptional Executive Assistant to support its leadership team as the company grows. The ideal candidate is a masterful problem-solver and an organizational expert given complex calendaring and heavy travel planning.The role requires an ability to interact with staff at all levels in a fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful and efficient. Exceptional communication skills, a high level of professionalism and confidentiality are also a must. 

Senior IT Engineer / IT Manager

Imagen Technologies
Greater NYC Area
1 week ago
+23
We’re looking for a Senior IT Engineer who is capable of taking responsibility for managing the technical infrastructure supporting end user devices, physical and virtual networking, and desktop and cloud software at Imagen. We put patients first, and a large component of this role is ensuring that Imagen's systems are secured to our high standards and exceed compliance requirements so that we can safely and securely deliver high-quality patient results. This is a hands-on technical role that will afford opportunities for growth as a manager in the coming 12-18 months.

Patient Success Admin

Quartet Health
Greater NYC Area
1 week ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Finance and Operations Manager

Imagen Technologies
Greater NYC Area
1 week ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

Customer Service Manager

Meero
Greater NYC Area
1 week ago
+24
- Handle incoming queries on all channels : phone, chat, mail. - Proactively solve our clients’ and partners’ issues. - Synthesize client feedback for all teams within Meero. - Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. - Align Customer Service in Americas with global strategy and processes to successfully reach KPIs. - Participate in defining new processes and be creative about the role within the organization. - Participate in recruitment, training and empowerment of Americas Customer Service team. - Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. - Ability to understand business process for the purpose of contributing to SOP’s. - Ability to create operational excel templates across different work areas for the purpose of administering and tracking all work - Ensure departmental queries closed within SLA. - Identify skills deficiencies and training needs. - Provide management with feedbacks and proposition on improvements.

Customer Support Specialist

Alice
1 week ago
+18
Alice is looking to hire a Customer Support Specialist who loves helping people solve support issues and who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Support team drives that success every day. When you are in place, Alice customer support and payroll run as a well-oiled machine due to your efforts, focus, and attention.

Market Manager

VTS
Greater NYC Area
1 week ago
+35
We are hiring Video Tech Ops Engineers with at least 3 years of experience in hybrid IT & Video engineering environments. You will report to our Senior Manager of Infrastructure. You will help build and support our video environment including our video content creators with Live Broadcasts, Production, Post Production and other video-focused technology needs. We help run our internal studios where we write, direct, and produce BuzzFeed content (News, Entertainment, Branded and Live video). We are looking for thoughtful,, passionate contributors to join our growing team.

Associate Director, Building Control Technologies

Sidewalk Labs
Greater NYC Area
1 week ago
+39
We are looking for an Associate Director who is both a Building Management Systems (BMS) and controls expert to be the expert lead for our building automation workstream. For the foreseeable future, your primary responsibility will be initiating and advancing the five to ten pilots focused on commercial tenant space and home controls which we have initiated. Our goal is to develop a Minimum Viable Product that deliver a predictable utility bill through comprehensive device and equipment management.

Community Operations

Common
Greater NYC Area
1 week ago
+35
Kin is looking for an energetic, detail-oriented and highly motivated team member to shape community operations at Kin. This role will be the primary liaison with families, and will be responsible for managing resident support, building Kin’s community of families, and owning all communications with residents. We are looking for someone who is comfortable working in a growing organization and has a positive approach to challenges. Community-building experience, customer service, and/or communications experience are a plus. The ideal candidate is passionate about community, people, and in particular young children, and will always go above and beyond to ensure a great experience for all. 

Partnership Development Manager

Healthify
Greater NYC Area
1 week ago
+40
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

Director of Real Estate

Common
Greater NYC Area
1 week ago
+35
Common is seeking a Director of Real Estate to build and manage our real estate pipeline. Our Director of Real Estate will be responsible for sourcing potential acquisition opportunities, building and managing relationships with local developers, brokers and investments groups, as well as running necessary property level financial models.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,545
Min: $31K
Max: $88K
Office Manager $61,490
Min: $40K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,771
Min: $30K
Max: $169K
Desktop Support $74,000
Min: $44K
Max: $118K
Customer Support Manager $77,722
Min: $45K
Max: $129K
Client Success Manager $77,729
Min: $40K
Max: $150K
Business Analyst $87,234
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $91,986
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $124,932
Min: $55K
Max: $200K
Director of Customer Success $136,874
Min: $98K
Max: $208K
Vice President of Operations $183,516
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,604
Min: $95K
Max: $588K

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