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NYC Tech Jobs and Startup Jobs

23

Application Support Analyst

Quartet Health
Greater NYC Area
4 hours ago
+32
Troubleshooting, testing and coordinating to resolve issues while providing status to internal clients on a timely basis with limited supervision. Documenting internal processes and/or business requirements. Reviewing the progress of and evaluating projects in terms of results achieved. Providing internal training and presentations on applications.

Network Engineer

Gemini
Greater NYC Area
16 hours ago
+29
The ideal candidate is an exceptional team player who also takes proactive ownership for individual results; they're hungry to learn and enjoy pushing the limits of their comfort zone. The team is looking for someone with a great deal of intellectual curiosity and the ability to challenge standard methodologies while upholding effective processes and best practices. 

Customer Success Representative

Justworks
Greater NYC Area
1 day ago
+37
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Claims Coordinator

Executive Assistant

IT Contractor

Revenue Operations Analyst

Customer Onboarding Associate

First Impressions Associate

Benefits/401(k) Coordinator

Load 4 more jobs8 jobs at Justworks

Head of Customer Success

Summer
Greater NYC Area
1 day ago
+14
Who We Are Summer’s mission is to help the 45 million Americans burdened by student debt save time and money through smart, algorithm-based recommendations. Summer combines policy expertise and innovative technology to serve student loan borrowers across the country. Our founding team draws on years of experience in public policy, law, consumer finance, and engineering to tackle one of the greatest challenges of our generation. We’re registered

Executive Assistant

Gemini
Greater NYC Area
2 days ago
+29
At a rapidly growing company in a fast-paced, ever-changing industry like cryptocurrency, a strong Executive Assistant is critical. In this role, you will be the right hand to Leadership at the company. You will act as a gatekeeper and have the utmost integrity in your relationships across the company and maintain complete confidentiality when handling sensitive information. As a proactive, reliable, sharp, thoughtful, and discreet partner to upper management, you help the Gemini spaceship run smoothly.

Operations Manager (Localisation US)

Revolut
Greater NYC Area
2 days ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Executive Assistant

Paxful
Greater NYC Area
3 days ago
+26
Paxful is a leading peer-to-peer powered bitcoin marketplace and a universal money translator. Our mission is social justice through financial freedom worldwide. By offering a platform with over 300 financial networks that empowers both merchants and buyers alike, we have created opportunities for millions across the globe who don’t have access to traditional banking services. Paxful was founded in 2015 and has an established headquarters in New

Partnership Development Manager

Healthify
Greater NYC Area
3 days ago
+33
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

Zendesk Specialist / Customer Support Associate

Gemini
Greater NYC Area
6 days ago
+29
Our Customer Support team is a group of highly talented and dynamic contributors. Each individual ensures that our customers have the best experience possible when they need help, have a question, or provide feedback. The team efficiently manages all inbound service requests and communications with customers during the onboarding process, and are increasingly contributing to outbound communications. While their main focus is retail customers, they are progressively interacting with institutional customers. During periods of low-service volume, the team also eagerly takes on support-centric projects. 

IT Support Technician

Quartet Health
Greater NYC Area
1 week ago
+32
We are looking for an IT Support Technician who can enable Quartet’s internal users to excel in their respective areas by ensuring they have the technical tools necessary to fulfill their job responsibilities. This person will assist in the onboarding of new employees by provisioning new hardware and accessories and continually ensuring that it meets their needs. They will also focus on the installation, debugging, and maintenance of our physical and virtual office environment, ensuring critical video conferencing or network components are functioning well. In this role, you will also partner closely with the Quartet Security and Infrastructure organization to implement internal or virtual appliances necessary to secure our internal and production networks.

Virtual Clinician

Galileo
Greater NYC Area
1 week ago
+17
You’re a primary care physician with a strong clinical pedigree and at least five years of primary care experience who wants to join in shaping the future for health care. You either have virtual/telemedicine experience or an appetite for learning it now. You’re open to innovative approaches and new models of care that extend beyond non-traditional modes of delivery; you are evidence-based but can think critically and creatively. Your deep commitment to both exceptional clinical quality and patient experience is reflected in your work. You know your limits and engage with an appropriate balance of competence, confidence, and humility. A consummate team-player, you make a positive impact on those around you and want to work in an organization with others who bring similar passion and talent to their work. You are also:

VP / Sr. Director of NorthAm Operations

Revolut
Greater NYC Area
1 week ago
+19
• Building teams in the North America across multiple verticals of Revolut’s business. • Creating Revolut as a North American household name through flawless execution. • Building and optimising scalable processes to prepare the company for hyper growth. • Building the product suite for the US and Canada. • Execute end-to-end roadmap projects by leading a cross-functional team. • Strategise, explore and define which projects the team should prioritise, and set timelines to reach goals quickly. • Product Management: proactively search for new features that provide a seamless customer experience. • Manage and own critical relationships with financial institutions, regulators, technology partners and build performance tracking systems. • P&L: Streamline unit economics, monetize products and negotiate commercial terms.

Senior Business Operations Manager

Revolut
Greater NYC Area
1 week ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Head of Brokerage

Revolut
Greater NYC Area
1 week ago
+19
We are looking for someone who can navigate complex product regulations and develop and implement related compliance actions. This position requires partnering with legal and business teams on proposed actions, and coordinating across multiple teams to use technological tools to implement processes and policies to effectuate those actions. There is a significant project management and operations component to this role. The Regulatory Compliance Manager will ideally sit in New York. This person will work with the Head of Legal (USA) and report to the General Counsel and to the MLRO at Revolut’s London headquarters.

Business Operations Manager

Revolut
Greater NYC Area
1 week ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Customer Support Associate I

Gemini
Greater NYC Area
1 week ago
+29
Help us Build the Future of Money Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner. Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company

Senior Application Support Engineer

Gemini
Greater NYC Area
1 week ago
+29
You will be at the forefront of providing services to Gemini’s institutional customer base and will work closely with our engineering teams on the continuous improvement of the Gemini platform. You are customer focused and have a track record of being an application support expert within the Financial Technology space. Building and configuring internal operational tools is something that you enjoy and excel in. You will leverage your experience to help Gemini bridge the gap between traditional Financial Service platforms and our world class digital asset exchange.

Systems Operations Leader

Galileo
Greater NYC Area
1 week ago
+17
We’re looking for someone to build out our operational processes and systems to support multiple parts of the organization -- from a people, process and technology perspective. You’ll work with a broad number of team members to make sure core systems are designed and built thoughtfully to improve our service and technology experience. This would include network development, data systems, software systems and customer service team infrastructure.

Customer Support Representative

Talkspace
Greater NYC Area
1 week ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Junior Operations Analyst

Galaxy Digital
Greater NYC Area
2 weeks ago
  Junior Operations Analyst Company:  Galaxy Digital LP Galaxy Digital is a diversified merchant bank dedicated to the digital assets and blockchain technology industry. Galaxy Digital’s multi-disciplinary team has extensive experience spanning investing, portfolio management, capital markets, operations, and blockchain technology. Looking for: Recent Graduates (02 years) Organized individual with great attention to detail Quick learner,

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,145
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $76,090
Min: $40K
Max: $150K
Business Analyst $87,163
Min: $12K
Max: $167K
Operations Manager $87,326
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $106,214
Min: $50K
Max: $150K
Director of Operations $126,892
Min: $55K
Max: $200K
Director of Customer Success $136,652
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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