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NYC Tech Jobs and Startup Jobs

15

System Administrator with Azure IaaS Experience

BuildingLink
Greater NYC Area
18 hours ago
+10
About the Position    We are currently seeking an experienced Senior System Administrator with extensive Azure IaaS experience to join our IT team within a custom software shop. The ideal candidate must possess in-depth domain, software, hardware, IoT, and network knowledge. The Senior System Admin will be responsible for the maintenance, monitoring, diagnostics, support, and installation of systems to insure security,

Senior Desktop Engineer

BuildingLink
Greater NYC Area
18 hours ago
+10
About the Position   We are looking to add to our current IT Team! Every member of our team is fully committed to providing our internal and external customers with a superior level of service to which they have grown accustomed. You will be part of a passionate, technology hungry team, where we teach one another, we learn from one another, and our successes and failures are shared. This is primarily an office-based position with the potential

Technical Support Specialist

BetterCloud
Greater NYC Area
4 days ago
+20
BetterCloud is the first SaaS Operations Management platform, empowering IT to define, remediate, and enforce management and security policies for SaaS applications. Over 2,500 customers in 60+ countries rely on BetterCloud for continuous event monitoring, quickly remediating threats, and fully automating policy enforcement. BetterCloud is headquartered in New York City We are looking for a Technical Support Specialist who is excited to provide

Director, Customer Success

Aircall
Greater NYC Area
5 days ago
+15
Aircall is on a mission is to redefine the business phone. We are an advanced cloud-based phone system, complete business phone, and call center software — all wrapped up in one single tool. But behind our product are the people driving it. Positivity, candor, ambition and commitment — these are the values we live by at Aircall. We know that success comes from hard work and deserves to be recognized and rewarded. So if you’re a person that

Enterprise Renewals Manager

Box
Greater NYC Area
1 week ago
+19
Our Renewals Sales Team is a group responsible for renewals and upsells and we're looking for someone to join us in New York. Our salespeople are selling a disruptive vision of how Box can help manage content in the digital age, modernize workflows, or build custom applications.    These are just a few of the problems Box salespeople solve for the largest companies in the world. It's not an easy job, but someone needs to change how the world

Technical Support Associate, OTT

Vimeo
Greater NYC Area
1 week ago
+30
We work hard to enable creators of all kinds to succeed, and to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day.

Community Support Manager, Billing & Subscriptions

Technical Support Manager, Platform

IT Compliance Manager

Director, Account Management

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Technical Support Engineer

Cockroach Labs
Greater NYC Area
1 week ago
+20
Databases are the beating heart of every business in the world. Cockroach Labs is the team behind CockroachDB, an open source, distributed SQL database. We strive to build infrastructure that keeps pace with the world, so developers can focus on what matters most: building the best products. Come and join us on our mission to Make Data Easy. Are you ready to aim high and build to last? The Role We are looking for a Technical Support Engineer to

Technical Customer Support Engineer

Turbonomic
Greater NYC Area
1 week ago
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.

Senior Technical Trainer

Turbonomic
Greater NYC Area
1 week ago
+23
Are you a customer-focused technology guru, hungry and obsessed about education?

IT Executive Systems Engineer (Onsite)

Entara
Greater NYC Area
1 week ago
+11
Our NYC IT Executive Systems Engineer is primarily responsible for providing first- and second-tier on-site support exclusively to one of Entara’s key clients. Issues range from desktop support issues for executives to network and systems support issues, as well as working alongside the client team as an integral project resource. Being a role that is relied upon by both our client’s end users and IT staff, this role is integral to the success of one of our key client relationships and is tasked with being the proactive, gap-filler guru versus a master at just “keeping things afloat”. Our NYC Engineer will be the acting face for our company, building our brand in the Big Apple and must be up to the challenge! 

Portfolio Manager - Customer Success

Box
Greater NYC Area
1 week ago
+19
Own and retain a portfolio of approximately 150 customers valued at $2-4M, working in concert with our Customer Advisory, Sales, and Renewals Teams to deliver stellar customer experiences AND great business results. Leverage data analysis tools to proactively monitor your portfolio for risk and opportunity, while delivering best in class Retention, Adoption, and Customer Satisfaction. Lead regular Customer Business Reviews and use your discovery skill set to understand and align with customers on their strategic business objectives and needs. Develop expert knowledge of the Box product and guide customers to the features, tools and use cases that will deliver the most value to their businesses. Engage your customer portfolio with creative outreach campaigns that drive excitement and adoption of the Box platform. Be the "Voice Of The Customer" and act as the customer liaison to cross-functional teams like Product,Engineering, Marketing and Executive Staff. Utilize Gainsight, Salesforce and Box's CSM Methodology to maintain operational excellence in your portfolio of customers.

IBM Solutions Architect

Box
Greater NYC Area
1 week ago
+19
As a Senior Solutions Architect, you will advise business and IT leaders in every space and vertical, and take ownership in crafting customer-centric solutions for targeted use cases spanning multiple technologies from Box and third parties. In this role you will work closely with the Box Strategic Partners team and our partner IBM, alongside account teams at Box and key resources at the customer to lead technical engagements, define and expand revenue opportunities, and ensure the solutions are ready for deployment. As a Box Platform expert, you will also guide these stakeholders on solution design, integration best practices and cross-technology requirements.

Manager, Customer Success

DigitalOcean
Greater NYC Area
2 weeks ago
+14
The Manager of Customer Success will play a critical role in our continued success by leading and growing the Customer Success Management (CSM) team. Reporting to the Director of Customer Success, the Manager of Customer Success will own revenue retention and expansion, account management and premier reactive support. Successful candidates will possess an outstanding track record in scaling customer success organizations in size and revenue, a data driven and analytical approach and a desire to hire, coach and manage a high performing team of customer success professionals. This person must also be adept at identifying compelling and impactful initiatives that will create and deliver long term customer value for our amazing customer base.

Sr. Customer Success Manager - New York

Box
Greater NYC Area
3 weeks ago
+19
In this full-time role you will work with new and existing business and enterprise customers to ensure that they are supremely successful with and delighted by Box. It is your responsibility to effectively onboard these accounts onto our services, spur usage in the early stages and ongoing, and build high customer satisfaction. You will work with your accounts proactively to drive adoption, as well as act as the voice of your customers internally at Box. Creative, energetic and self-driven, you understand the customer and their use cases and know how to be a trusted partner so companies stay and grow with Box. You can manage numerous customers at different stages of the customer lifecycle with ease. You also love understanding a product in depth and then communicating that product to the users. If you love working with customers and have thrived in a role like this before, then we want to talk to you.

Manager - Change Management and Customer Education

Box
Greater NYC Area
3 weeks ago
+19
Purpose  It's an amazing time to be working at Box. We are transforming the content management landscape and we can't do it without helping our customers change the way they think about their digital workplace. As the Manager of the Change Management and Education team in NYC, you'll play a pivotal role in expanding the Change Management and Education business in the Eastern region, providing user-adoption and Change Management thought leadership

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,706
Min: $31K
Max: $80K
Operations Associate $58,260
Min: $35K
Max: $150K
Office Manager $58,367
Min: $40K
Max: $80K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $73,273
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Business Analyst $83,426
Min: $12K
Max: $145K
Operations Manager $86,481
Min: $50K
Max: $125K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $89,500
Min: $67K
Max: $116K
Senior Business Analyst $98,976
Min: $74K
Max: $130K
Sales Operations Manager $103,400
Min: $86K
Max: $120K
Director of Operations $119,475
Min: $55K
Max: $200K
Director of Customer Success $134,813
Min: $98K
Max: $208K
Vice President of Operations $177,059
Min: $102K
Max: $240K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $222,893
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+21
Real Estate, Software
+5
AdTech, Software
+31
HR Tech, Payments

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