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NYC Tech Jobs and Startup Jobs

16

DTC Director (Flamingo)

Harry's
Greater NYC Area
2 days ago
+32
The Flamingo DTC Director will lead a team that is responsible for developing and executing on our eCommerce and digital strategy. You will be responsible for growth marketing (acquisition and retention), digital customer experience, and roadmap setting. You will scale our online business and ensure that the experience customers have with our digital touchpoint ladder up to our overarching brand goals. You will improve process and collaborate across groups on major brand initiatives and provide coaching and professional growth to your team. You will report to the Senior Director of Flamingo Business Operations.

Senior Manager, Inventory & Supply

Head of Merchandising

Grailed
Greater NYC Area
2 days ago
The Head of Merchandising / GM should be creative and undeterred by roadblocks, able to find alternative solutions to reach performance goals. Many traditional solutions at other companies may not be applicable at Grailed due to the nature of our two-sided marketplace, requiring a candidate adept at testing new opportunities with cross-functional partners. All leaders at Grailed are “managers-doers,” able to both drive the big picture and roll up ones’ sleeves when necessary.

Head of Retail Development

Redesign Health
Greater NYC Area
3 days ago
+14
Develop, manage and execute the Ever/Body retail store expansion plan throughout the US, owning the process from site selection through store opening. Develop and prioritize real estate strategies and development timelines for new and existing markets. Lead strategy development across all store types, from popups to standard to flagship stores, in each market as appropriate. Develop a unique understanding of the optimal Ever/body offline customer journey, mirrored in store design flow and drive continuous improvements the designed experience. Work with Financial stakeholders to determine required site analytics, comps, and maintain knowledge of market conditions, trends, and transactions. Maintain positive and productive relationships with our external construction and design teams to drive store openings on time and under budget. You’ll eventually build an in-house team to support our growth.  Travel extensively to conduct due-diligence on all proposed sites and interface with landlords, brokers, and local leaders. Constantly obtain feedback and support from internal cross-functional leadership team.

Customer Experience Agent (Part/Full-Time)

Redesign Health
Greater NYC Area
3 days ago
+14
We are looking for an ambitious Customer Experience Agent. The ideal candidate is someone who can help us execute on an amazing customer experience. You will work with a team to spearhead the customer support efforts with passion, patience, and perseverance. You are empathetic and dedicated to using your people skills and expert knowledge to turn frustrating situations into joyful experiences. You will act as the primary touchpoint for our customers answering support requests and general inquiries via phone, text, and email. You will report to the Customer Operations Lead. 

Operations Manager

theSkimm
Greater NYC Area
4 days ago
As the Operations Manager, you’ll act as the lead for advertising operations and sales operations to help keep our sales efforts growing on a strategic path. Reporting to theSkimm’s Director of Operations, you’ll be responsible for overseeing traffic and advertising operations, leading sales operations efforts, and reporting and/or recommending growth initiatives throughout the company.

Publisher Support Specialist

Outbrain
Greater NYC Area
4 days ago
As a Publisher Support Specialist at Outbrain you will be focused on supporting our largest segment of publisher accounts. You will serve as the main point of contact for our support-level Engage publisher partners, focusing on solving their technical challenges, answering their questions and working with internal teams to get things accomplished. This role directly contributes towards the company’s bottomline by optimizing accounts for the best performance.

West Coast Regional Director

Redesign Health
Greater NYC Area
4 days ago
+14
Redesign is launching a men's health business and is looking for a West Coast Regional Director to join this rapidly growing company in its earliest stages. In this role, you will oversee medical clinics located in the Western US. This role is responsible for the launch, development and sustainable growth of each location. You will bring teams together to find ways to elevate the patient experience and dramatically improve access to healthcare.

Field Training & Communications Director

Redesign Health
Greater NYC Area
4 days ago
+14
Redesign is launching a men's health business and is looking for a Field Training & Communications Director to join this rapidly growing company in its earliest stages. In this role, you will oversee the development lifecycle of our office training and communications programs, from inception to rollout. As a key member of our Field Operations team, you'll strategize with the GM, Regional Directors and other leaders to develop roadmaps that will make our office teams even more impactful and efficient. Your work will also directly support our ability to create consistently wonderful in-office experiences for each and every patient. Our ideal candidate understands how engaging communications and effective training help drive a business' success and culture.

Site Reliability Engineer (SRE)

Talkspace
Greater NYC Area
5 days ago
+22
You will work with engineering teams to improve how we design, develop, deliver, and evolve our services, to improve their availability, scalability, and performance. Once services are live, you will maintain them by measuring and monitoring their availability, performance, and overall health. Together with your team, you will share on-call duties and be an escalation contact for service incidents. When availability or performance incidents occur, you will provide technical leadership and lead blameless postmortems. You will proactively design efficient processes and automate tedious tasks. Our client’s confidentiality is critical, so you will relentlessly build and evolved systems using the best practices.

Supply Chain Manager

Atoms
6 days ago
+17
Atoms is looking for a Supply Chain Manager to join the team in our Brooklyn HQ. The ideal hire will lead our end-to-end supply chain process, collaborate cross-functionally, and implement continuous improvement of business processes. You are an effective leader with the capability to quickly pivot and adapt to the fast pace world of operations. This hire is obsessed with data and will infuse key metrics in all decision-making activities across the business. When it comes to contract negotiations, building effective and scalable processes, you never settle for good enough.

Customer Experience Associate

Atoms
6 days ago
+17
Atoms is looking for a Customer Experience associate to join our growing team, who will be reporting to our Head of Operations. You love to make people happy and drive all touch points with the customer first mindset. You will be a critical member of the Atoms team, driving the dialogue with the Atoms community and supporting our customer through every step of the journey. The ideal hire is a self-starter, service-oriented, takes pride in their work product, and cares deeply about every touch point our customer experiences with the Atoms' brand. You thrive in a collaborative environment, and will work cross-functionally with Data, Growth/Marketing, Engineering, and other teams to help leverage consumer insights that drive strategic business priorities.

Customer Support Representative

Talkspace
Greater NYC Area
1 week ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Office Manager/Receptionist

Dailymotion
Greater NYC Area
1 week ago
+28
As an Office Manager/Receptionist, you will be the “go to” for all office related requests and work closely with our remote and local staff to ensure efficiency and a world class employee experience. You’ll also be working on strategic projects both independently and in coordination with human resources. You will also be responsible for managing the office, ensuring that it is running smoothly and fully stocked.

Customer Success Manager, Growth

Outbrain
Greater NYC Area
1 week ago
Convert inbound leads to successful Outbrain advertisers through call-based pitches, proposal development, and administration to ensure a great client experience. Manage client kickoff calls and onboarding processes for new partners to help educate them on native’s best practices and optimizations. Troubleshoot and resolve client issues; timeliness is key here! Monitor campaign performance and provide data-based insights to help clients with their strategy and optimization. Manage and grow your own book of business, helping your clients achieve the best ROAS possible. Provide key insights to technical and product teams to help identify opportunities to enhance the product and overall customer experience.

Director of Real Estate

Redesign Health
Greater NYC Area
3 weeks ago
+14
We are seeking a Real Estate Manager who will have the responsibility of leading the medical office expansion. You will serve as the internal expert on real estate and drive our expansion strategy externally with brokers and landlords. This role supports to the COO. To succeed in the role, you must be a dealmaker at heart. You must be adept at solving a variety of challenges, have a high sense of urgency, and be extremely organized.

Office Operations Manager

Atoms
3 weeks ago
+17
The Atoms' team is looking for an Office Operations Manager with a passion to make people happy and lead with a hospitality mindset. You love to make things work efficiently and have the ability to quickly navigate evolving employee needs. You exude an energy of customer service and accommodation whilst maintaining brand standards and fostering the evolving Atoms culture. This hire thrives in a fast-paced environment, has a genuine passion for a job well done, and consistently drives all initiatives with immaculate attention to detail. In addition to internal support, they will be external-facing, managing vendor relationships, events, and overseeing facilities maintenance projects/sourcing. You think outside the squared cubical, are always watching and learning processes and imagining how to optimize them with your coworkers in mind. A valuable opportunity to expand research/sourcing skills, and develop cost-effective vendor relationships, and immerse yourself in the enterprising world of startups.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,379
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $87,231
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+37
HR Tech, Payments
+24
Angel or VC Firm, Artificial Intelligence

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