NYC Tech Jobs and Startup Jobs

45

Security Team Lead

Rent the Runway
Greater NYC Area
3 days ago
+45
About Rent the Runway Rent the Runway is disrupting the $1.7 trillion global fashion industry by introducing clothing rental as a utility in women’s everyday lives and empowering women to feel like their best selves every day. We have pioneered the Closet in the Cloud and believe that every person globally will soon have a subscription to fashion. Since our launch in late 2009, we have raised $190M from top-tier investors and built one of the

Facilities Team Lead

Senior Manager, IT Infrastructure

General Manager, Operations

General Manager, Subscription Retention

Customer Experience Associate II (Shift: 11:30am-8:30pm)

Safety Coordinator

Team Lead, Customer Experience (Shift: 7am-4pm)

Store Experience Associate

Team Lead, Operations

Sr. Manager, Operations

Manager, Logistics

Manager, Operations

Claims Team Lead

Store Operations Manager

Senior Network Engineer

Receptionist

Information Security Analyst

Load 10 more jobs18 jobs at Rent the Runway

Commercialization Associate

The Sill
Greater NYC Area
4 days ago
+31
Overview As the Commercialization Associate, you will be responsible for end-to-end management of new product launches, optimization of our current product delivery processes, and coordination of all commercialization aspects of The Sill’s strategic plans. Location This role will be located out of The Sill's NYC HQ with up to 25% travel to suppliers, partners, and other The Sill locations.  Reporting This role will report to the Director of

Executive Assistant

Anchor
Greater NYC Area
6 days ago
+44
Anchor’s Co-Founder and Managing Director is looking for a highly organized and detailed Executive Assistant to help support Anchor through its next phase of growth. This is a highly visible position that exists not only to support the Managing Director but also to help the full team, especially when it will ensure maximum proficiency within the organization. This person is adaptable, takes initiative, and is willing to roll up their sleeves to keep things at Anchor running efficiently.

Mandarin Speaking Client Protection Associate

AlphaSights
Greater NYC Area
6 days ago
+36
We are seeking a Client Protection Associate fluent in Mandarin to begin with our New York Team for 6-12 months of immersive experience. The Associate would receive a crash course in the AlphaSights business, including significant training and professional development, before relocating to our growing Shanghai office. With support from the global team, this Associate would then have opportunity to build out our Client Protection Team in Shanghai. The ideal candidate is authorized to work in China. Individuals with OPT or CPT authorization for the U.S. are welcome to apply, as there will be a training stay in New York City.

Mandarin-Speaking Associate

Japanese-Speaking Associate

Korean-Speaking Associate

Client Protection Associate (January 2020)

Client Protection Associate (2020 Graduates)

Associate Program (Spanish Fluency)

Office Experience Coordinator

IT Support Engineer

Experienced Client Protection Associate (Legal and Compliance)

Experienced Associate Program

Client Protection Associate (Legal and Compliance)

Associate Program (Winter 2020)

Load 9 more jobs13 jobs at AlphaSights

Delivery Associate

Feather
Greater NYC Area
6 days ago
+33
Act as an assistant to the Delivery Lead while providing a best-in-class experience to customers by working within brand guidelines, and contributing to the development of best practices. Be a proud brand ambassador with the unique responsibility of entering our customers’ homes and interacting with them in person . Complete a pre-assigned route of deliveries and/or pickups in a given day, including delivery via walk-up or service elevator, onsite assembly, and trash removal. Assist in loading the delivery vehicle each day with furniture for delivery to customers.

CX Quality, Training, and Development Manager

Harry's
Greater NYC Area
6 days ago
+37
As the Manager of Quality, Training, and Development, you will drive our value of "Improve, Always" within the CX Team and be responsible for defining and delivering the best possible customer experience for Harry’s customers. You will oversee a team that monitors the quality of customer interactions, identifies opportunities for improvement to our policies and training, and develops training content to support new initiatives and changes to our business. You will also be responsible for supporting CX Team Leads on how to coach, mentor, and develop CX Associates. In addition, you will work closely with the full-company Learning and Development Manager to design and create programs that will nurture talent within our CX team to contribute to other functions across Harry’s. 

Customer Experience Associate (Flamingo)

Executive and Personal Assistant to the CEO

Customer Experience Associate (NewCo)

Senior Manager, Enterprise Systems

Head of Direct-to-Consumer, North America

Director, Global Logistics

Load 3 more jobs7 jobs at Harry's

IT Systems Technician

Better.com
Greater NYC Area
6 days ago
+23
Better is looking for a self driven person to help us build, maintain, and oversee our IT function. This person will work strategically with our head of IT & various team managers to make sure our IT practices stay aligned with business needs. The ideal candidate is a customer-service driven, technical person who can manage day-to-day operations and provide escalation support for the IT team & support to end users across the organization. This person should be comfortable multi-tasking, able to maintain high attention to detail, and be resourceful as needed.

Executive Assistant

Insurance Sales Associate

Processing Expert Manager

Director of Facilities

IT Systems Engineer

Lead SOC Analyst

IT Systems Administrator

Real Estate Customer Experience Analyst

Manager, Business Operations: Real Estate

Load 6 more jobs10 jobs at Better.com

Technical Account Manager

RTB House
Greater NYC Area
6 days ago
+23
What you will do: manage all technical issues with regards to campaign launching and running process; perform technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform; provide technical support for new and existing clients by phone, in person, and e-mail regarding all technical aspects of the campaign; supervise the creation of advertising materials (dynamic ad banners); work closely with

Director of Fraud and Risk Operations

Ellevest
Greater NYC Area
6 days ago
+32
As Director of Fraud & Risk Operations, you will own the fraud risk management function at Ellevest. Reporting to the CTO, you will play an integral role in designing and implementing policies and procedures for client on-boarding including OFAC/KYC, fraud, AML, payments, and ACH risk. As the first member of our Fraud & Risk team, you will also define and implement necessary risk workflows, rules & models and be deeply involved in the development

Director, Contract Manufacturing

The Farmer's Dog
Greater NYC Area
1 week ago
+17
Our operations team is at the core of everything we do at The Farmer's Dog. As our Director of Contract Manufacturing, you will source new co-pack vendors, oversee the performance of all vendors, and own the P&L for manufacturing. You will work closely with our Head of Operations and Director of Supply Chain to hold our partners accountable and ensure we continually strive to improve operations.

Wow Specialist

Primary Kids
Greater NYC Area
1 week ago
+19
Act as the voice of Primary, spending your days on the front lines servicing customers. Be part of a collaborative team using email, phone, and social media support to rapidly resolve issues, exceed expectations, and deliver outstanding customer support. Think creatively and passionately about ways to make customer interactions as meaningful as possible. Capture customer insights and work with marketing, tech, design, and product teams to improve the overall customer experience and better understand what triggers customers to contact us. You will answer product questions, give sizing advice, manage exchanges and returns, and help track down packages.

Information Security Analyst - Security Operations

Justworks
Greater NYC Area
1 week ago
+37
We’re looking for an experienced Information Security Analyst who can work cross-team with all areas of the company to develop security safeguards and countermeasures to protect Justworks assets, employees and customers. The successful candidate should understand fundamentals of computing and security and be comfortable with scripting and/or Python. The candidate should also have experience in *Nix environment and the use of common cybersecurity tools.

IT Support Engineer

Customer Support Representative

A/V Engineer

Compliance Manager

LeafLink
Greater NYC Area
1 week ago
+21
LeafLink is seeking a Head of Compliance to join our fast-growing team, reporting directly to the VP of Finance. In this role, you will be responsible for the development, implementation, and ongoing management of LeafLink Inc.’s comprehensive compliance program which includes managing enterprise and security risk. LeafLink Inc. serves an industry with several legal and regulatory compliance obligations. This role will require you to research relevant external guidelines and build a comprehensive risk management program dedicated to ensuring proactive compliance with LeafLink’s various business activities, including client onboarding, Know-Your-Customer policies for marketplace participants and enhanced diligence for clients of the LeafLink Financial program. You will collaborate with management across each functional line of service at LeafLink Inc. to develop a industry defining compliance program that leverages LeafLink’s unique market position in order to enable rapid compliant growth in a highly regulated space. You need to be a hands on independent, thoughtful problem-solver with excellent written and verbal communication skills and who is comfortable operating in a fast pace environment, managing multiple internal and external stakeholders with demanding deadlines.

Media Supervisor

Outcome Health
Greater NYC Area
1 week ago
+23
As a Media Operations Manager at Outcome Health, you will manage the end-to-end campaign life cycle - prep, launch, tracking and measurement - to ensure successful implementation. You will partner with Sales to offer ongoing support throughout the client relationship, with a focus on delivering an exceptional level of customer service. You will also serve as the voice of the client internally, working with Product, Engineering, and Business Analytics to improve the OH platform based on client feedback.

Head of Business Operations

Luminary Labs
Greater NYC Area
1 week ago
+36
Luminary Labs seeks an operations leader to ensure that our boutique consultancy maintains a high standard of operational and financial integrity while delivering on its strategic goals. Reporting directly to the CEO, you will have full oversight of all back-office functions (Finance, HR, IT, facilities, legal). This role currently has two direct reports. About you You have strong business operations chops and have superflexed across Finance,

Director of Customer Experience

Talkspace
Greater NYC Area
1 week ago
+22
We are looking for an experienced Director of Customer Experience to lead our team in our NYC Headquarters. This role is responsible for the overall customer support experience at Talkspace. The Director of CX is an expert in devising processes, thinking analytically, and skilled at organizing teams to simultaneously meet current needs and building to scale. This role is perfect for someone who is empathetic, able to see situations from the customer’s perspective, and leads with both humility and a servant leader mindset. We are looking for someone who is an expert at continuously delivering best-in-class experiences at scale and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Security Compliance Analyst

Bread
Greater NYC Area
1 week ago
+42
Bread is looking to hire a Security Compliance Analyst to help support our risk and compliance program. This role is critical to Bread’s core business of offering transparent financial products for merchants and consumers, while maintaining the trust and confidence of our customers that we will protect their privacy and personal information. You’ll be supporting a robust, secure and compliant data regime to protect both the company and customers’ assets, while fostering a culture of security and compliance with the various department leaders throughout the organization.

Operations Manager

LeafLink
Greater NYC Area
1 week ago
+21
LeafLink is seeking an experienced operations manager to join a brand new line of business at LeafLink. In this role, you will spearhead the operations of new LeafLink offerings that set the supply chain standards for the cannabis industry’s. As the operations manager, you will ensure the successful management and execution of the day-to-day operations to create an amazing delivery experience for our brands and retailers. This role will require you to constantly assess operational metrics to identify process improvements, cost savings initiatives and customer pain points. The breadth of this role requires that you have the desire to understand the high level strategy and ability to execute on the low-level details. Likewise, you will need the ability to communicate across a wide stakeholder group that spans from our executive team to our product partners. This role, and industry, necessitates a self-starter who enjoys a very fast pace, and can juggle many tasks and deadlines. 

Associate Client Partner

Curalate
Greater NYC Area
1 week ago
As an Associate Client Partner you will be tasked with going after that next big account. You will engage decision makers and demonstrate how our solutions can help them command attention in this visually driven world. You will be given the independence to get creative with your pitch and craft attention-grabbing emails in a quality over quantity focused environment. You will work closely with one of our Client Partners and receive invaluable career coaching and mentorship!

Office Operations Manager

Atoms
1 week ago
+17
The Atoms' team is looking for an Office Operations Manager with a passion to make people happy and lead with a hospitality mindset. You love to make things work efficiently and have the ability to quickly navigate evolving employee needs. You exude an energy of customer service and accommodation whilst maintaining brand standards and fostering the evolving Atoms culture. This hire thrives in a fast-paced environment, has a genuine passion for a job well done, and consistently drives all initiatives with immaculate attention to detail. In addition to internal support, they will be external-facing, managing vendor relationships, events, and overseeing facilities maintenance projects/sourcing. You think outside the squared cubical, are always watching and learning processes and imagining how to optimize them with your coworkers in mind. A valuable opportunity to expand research/sourcing skills, and develop cost-effective vendor relationships, and immerse yourself in the enterprising world of startups.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,468
Min: $31K
Max: $88K
Office Manager $62,895
Min: $40K
Max: $105K
Operations Associate $63,259
Min: $35K
Max: $150K
Sales Operations Analyst $65,440
Min: $30K
Max: $119K
Desktop Support $74,600
Min: $44K
Max: $118K
Technical Support $76,182
Min: $30K
Max: $169K
Customer Support Manager $77,722
Min: $45K
Max: $129K
Client Success Manager $79,866
Min: $40K
Max: $150K
Business Analyst $87,097
Min: $12K
Max: $167K
Business Intelligence Analyst $90,209
Min: $55K
Max: $150K
Operations Manager $93,488
Min: $45K
Max: $250K
Marketing Operations Manager $95,667
Min: $67K
Max: $160K
Senior Business Analyst $103,911
Min: $74K
Max: $175K
Sales Operations Manager $110,333
Min: $50K
Max: $180K
Director of Operations $126,627
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $179,606
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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