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NYC Tech Jobs and Startup Jobs

22

Support Engineer

SevenFifty
Greater NYC Area
15 hours ago
+29
Gain a deep understanding of our data pipeline and work closely with our engineering and onboarding teams to improve it using analysis and technical ability. Identify ways to import automation of data ingestion and cleaning. Monitor datafeeds and troubleshoot failed jobs. Provide excellent customer service by responding to inquiries over the phone and through email.

DTC Director (Flamingo)

Harry's
Greater NYC Area
2 days ago
+32
The Flamingo DTC Director will lead a team that is responsible for developing and executing on our eCommerce and digital strategy. You will be responsible for growth marketing (acquisition and retention), digital customer experience, and roadmap setting. You will scale our online business and ensure that the experience customers have with our digital touchpoint ladder up to our overarching brand goals. You will improve process and collaborate across groups on major brand initiatives and provide coaching and professional growth to your team. You will report to the Senior Director of Flamingo Business Operations.

Senior Manager, Inventory & Supply

Head of Merchandising

Grailed
Greater NYC Area
2 days ago
The Head of Merchandising / GM should be creative and undeterred by roadblocks, able to find alternative solutions to reach performance goals. Many traditional solutions at other companies may not be applicable at Grailed due to the nature of our two-sided marketplace, requiring a candidate adept at testing new opportunities with cross-functional partners. All leaders at Grailed are “managers-doers,” able to both drive the big picture and roll up ones’ sleeves when necessary.

Head of Retail Development

Redesign Health
Greater NYC Area
3 days ago
+14
Develop, manage and execute the Ever/Body retail store expansion plan throughout the US, owning the process from site selection through store opening. Develop and prioritize real estate strategies and development timelines for new and existing markets. Lead strategy development across all store types, from popups to standard to flagship stores, in each market as appropriate. Develop a unique understanding of the optimal Ever/body offline customer journey, mirrored in store design flow and drive continuous improvements the designed experience. Work with Financial stakeholders to determine required site analytics, comps, and maintain knowledge of market conditions, trends, and transactions. Maintain positive and productive relationships with our external construction and design teams to drive store openings on time and under budget. You’ll eventually build an in-house team to support our growth.  Travel extensively to conduct due-diligence on all proposed sites and interface with landlords, brokers, and local leaders. Constantly obtain feedback and support from internal cross-functional leadership team.

Customer Experience Agent (Part/Full-Time)

Redesign Health
Greater NYC Area
3 days ago
+14
We are looking for an ambitious Customer Experience Agent. The ideal candidate is someone who can help us execute on an amazing customer experience. You will work with a team to spearhead the customer support efforts with passion, patience, and perseverance. You are empathetic and dedicated to using your people skills and expert knowledge to turn frustrating situations into joyful experiences. You will act as the primary touchpoint for our customers answering support requests and general inquiries via phone, text, and email. You will report to the Customer Operations Lead. 

West Coast Regional Director

Redesign Health
Greater NYC Area
4 days ago
+14
Redesign is launching a men's health business and is looking for a West Coast Regional Director to join this rapidly growing company in its earliest stages. In this role, you will oversee medical clinics located in the Western US. This role is responsible for the launch, development and sustainable growth of each location. You will bring teams together to find ways to elevate the patient experience and dramatically improve access to healthcare.

Field Training & Communications Director

Redesign Health
Greater NYC Area
4 days ago
+14
Redesign is launching a men's health business and is looking for a Field Training & Communications Director to join this rapidly growing company in its earliest stages. In this role, you will oversee the development lifecycle of our office training and communications programs, from inception to rollout. As a key member of our Field Operations team, you'll strategize with the GM, Regional Directors and other leaders to develop roadmaps that will make our office teams even more impactful and efficient. Your work will also directly support our ability to create consistently wonderful in-office experiences for each and every patient. Our ideal candidate understands how engaging communications and effective training help drive a business' success and culture.

VP, Infrastructure & Security

Conductor
Greater NYC Area
5 days ago
+24
The Vice President of Infrastructure & Security sets the vision, strategy, and leadership for Conductor's Information Technology and Security team. Our team works closely with all development teams to significantly improve operational processes and ensure security throughout Conductor's underlying infrastructure. This role ensures delivery of a scalable, high performing and highly reliable IT infrastructure across the enterprise through the establishment of metrics, key performance indicators (KPIs) and service level agreements (SLAs); and is responsible for planning, overseeing, implementing, and maintaining the Information Security program for the company. The successful candidate will manage and mentor a team of Security and IT engineering leaders to drive projects and initiatives, providing technical expertise. This role will be based out of Conductor's HQ in New York City.

Site Reliability Engineer (SRE)

Talkspace
Greater NYC Area
5 days ago
+22
You will work with engineering teams to improve how we design, develop, deliver, and evolve our services, to improve their availability, scalability, and performance. Once services are live, you will maintain them by measuring and monitoring their availability, performance, and overall health. Together with your team, you will share on-call duties and be an escalation contact for service incidents. When availability or performance incidents occur, you will provide technical leadership and lead blameless postmortems. You will proactively design efficient processes and automate tedious tasks. Our client’s confidentiality is critical, so you will relentlessly build and evolved systems using the best practices.

Executive Assistant

HyperScience
Greater NYC Area
5 days ago
+21
As Executive Assistant to the CEO of HyperScience, you will be instrumental in delivering excellent organization and structure to the Chief Executive of HyperScience. You will use your excellent communication and administrative skills to strategically support the CEO with a variety of administrative tasks and key projects. The duties and administrative functions will require confidentiality, initiative, sound decision-making, independent judgment and the ability to escalate serious or unique problems to higher levels.

Customer Support Specialist

SevenFifty
Greater NYC Area
5 days ago
+29
Our customers are the heart of our business and we need you to help them.Have you ever gone to a New York City restaurant and ordered a bottle of wine from the Bordeaux region of France to celebrate your friend’s birthday? Or sampled a Heady Topper in Brooklyn and discussed its merits as the best beer in the country? SevenFifty likely helped power that exchange by connecting the winemaker or brewer with the bar or restaurant. Once done by paper

Supply Chain Manager

Atoms
6 days ago
+17
Atoms is looking for a Supply Chain Manager to join the team in our Brooklyn HQ. The ideal hire will lead our end-to-end supply chain process, collaborate cross-functionally, and implement continuous improvement of business processes. You are an effective leader with the capability to quickly pivot and adapt to the fast pace world of operations. This hire is obsessed with data and will infuse key metrics in all decision-making activities across the business. When it comes to contract negotiations, building effective and scalable processes, you never settle for good enough.

Customer Experience Associate

Atoms
6 days ago
+17
Atoms is looking for a Customer Experience associate to join our growing team, who will be reporting to our Head of Operations. You love to make people happy and drive all touch points with the customer first mindset. You will be a critical member of the Atoms team, driving the dialogue with the Atoms community and supporting our customer through every step of the journey. The ideal hire is a self-starter, service-oriented, takes pride in their work product, and cares deeply about every touch point our customer experiences with the Atoms' brand. You thrive in a collaborative environment, and will work cross-functionally with Data, Growth/Marketing, Engineering, and other teams to help leverage consumer insights that drive strategic business priorities.

Office Administrator

LeafLink
Greater NYC Area
1 week ago
+12
From the morning essentials that get us going to the office space that motivates our productivity, the Office Admin is there to make it happen. Your expertise lies in your positivity, approachability, and execution abilities in a swiftly changing start-up environment ranging from working with C-level execs to engineers, new-hires, and interns. As Office Admin, you will be the first impression for the entire organization and play a critical role in the daily operations of the office.

Customer Support Representative

Talkspace
Greater NYC Area
1 week ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Corporate Events Manager

Conductor
Greater NYC Area
1 week ago
+24
The Corporate Events Manager will define, lead and manage the C3 strategy for Conductor to enhance customer relationships, attract new prospects, and position Conductor at the heart of the industry. You’ll be responsible for the overall strategy and execution of the event, working with key stakeholders across the company and other C3 leaders to ensure it meets the needs of the sales and customer teams. We’re looking for someone to help take C3 to the next level and wow our customers and community even more.

Office Manager/Receptionist

Dailymotion
Greater NYC Area
1 week ago
+28
As an Office Manager/Receptionist, you will be the “go to” for all office related requests and work closely with our remote and local staff to ensure efficiency and a world class employee experience. You’ll also be working on strategic projects both independently and in coordination with human resources. You will also be responsible for managing the office, ensuring that it is running smoothly and fully stocked.

Office Manager

Urbint
Greater NYC Area
1 week ago
+24
Work closely with executive team, especially Chief of Staff (CoS) and Head of Operations/Finance, to handle the day-to-day office operations at Urbint. Facilitate and encourage a friendly, successful, inclusive work environment, where everyone has the resources required to perform their jobs. Manage a mixture of office support and administrative, plus support various cultural activities. Will help to develop a well-organized and punctual office environment that represents the Urbint culture and brand to its employees and guests.

Business Operations Manager

MobilizeAmerica
Greater NYC Area
2 weeks ago
Role MobilizeAmerica is at a pivotal point in its growth. After a successful midterm cycle (450+ campaigns, including 33 out of the 38 flipped Democratic House seats, and 380,000 volunteers signing up for 750,000+ shifts), we’re gearing up for the Presidential cycle. We’re also rapidly expanding our base of partners working on critical ballot initiatives, advocacy campaigns, and more. As MobilizeAmerica’s Biz Ops Manager, you will be

Executive Assistant

Conductor
Greater NYC Area
2 weeks ago
+24
Establish productive relationships with C-level executives to work as collaboratively as possible Ensure priorities are managed; daily and long-term requests are addressed Proactively manage professional calendars Manage meeting logistics including booking and prepping rooms, creating and preparing necessary materials, organizing catering, providing conference call details, taking detailed notes, and welcoming external guests Manage and submit

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,379
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $87,231
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+37
HR Tech, Payments
+24
Angel or VC Firm, Artificial Intelligence

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