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NYC Tech Jobs and Startup Jobs

19

Senior Community Specialist

Meetup
Greater NYC Area
6 hours ago
+44
Meetup’s Customer Support team is a group of community, product, and communication experts serving hundreds of thousands of Meetup organizers, members, and groups all around the world. Meetup is the platform for finding and connecting with people in real life and our Customer Support Specialists are the advocates who transform our member feedback into reality. Together, our team is charged with anticipating users questions before they arise and answering the questions that do arise simply, accurately, and confidently. We focus on every angle of the member experience including providing support for new organizers, discovering and flagging potential bugs, sharing group and event organizing tips, and explaining and enforcing our terms of service fairly. As a Senior Community Support Specialist you’ll help us keep in touch with our members by email and over social media and provide them with the support they need to get offline and back out to real-life events. 

IT Support Technician

Quartet Health
Greater NYC Area
1 day ago
+32
We are looking for an IT Support Technician who can enable Quartet’s internal users to excel in their respective areas by ensuring they have the technical tools necessary to fulfill their job responsibilities. This person will assist in the onboarding of new employees by provisioning new hardware and accessories and continually ensuring that it meets their needs. They will also focus on the installation, debugging, and maintenance of our physical and virtual office environment, ensuring critical video conferencing or network components are functioning well. In this role, you will also partner closely with the Quartet Security and Infrastructure organization to implement internal or virtual appliances necessary to secure our internal and production networks.

IT Infrastructure Engineer

Outbrain
Greater NYC Area
1 day ago
Outbrain is seeking a talented IT Infrastructure Engineer, who loves technology and troubleshooting complex problems in a challenging environment, to work in the Information Technology team at our New York City office. The Infrastructure Engineer is part of a highly visible IT team delivering complex enterprise solutions to a global organization.

Cloud Support Engineer

Sulzer US, LLC
Greater NYC Area
1 day ago
+26
We are looking for a Cloud Support Engineer with a minimum of 2 years of experience as a Systems Administrator working with Linux, Unix or Windows. Proficiency in DNS, TCP/IP, SSL, DHCP and Load Balancing. Experience programming/scripting with Java, Perl, Ruby, C#, and/or PHP, a plus. Will demonstrate the ability to work independently, and apply critical thinking and sound judgment. AWS certified Solutions Architect, SysOps Administrator or DevOps Engineer is a plus.

VP, Privacy

Tribune Publishing
Greater NYC Area
2 days ago
Tribune Publishing is hiring a Vice President, Privacy to lead our privacy compliance, education, and protection strategy across all businesses and geographies we conduct business. This is a senior level role tasked with the responsibility of ensuring the protection and proper usage of all data, including consumer, in our possession. This position is perfect for the overachiever who loves working in a fast-paced, ever-evolving environment to drive change while rolling up their sleeves on a day-to-day basis. Our ideal candidate has experience with GDPR analysis and implementation within the media and e-commerce industry.

Patient Success Admin

Quartet Health
Greater NYC Area
2 days ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

ServiceNow Practice Manager

UiPath
Greater NYC Area
3 days ago
+33
As the ServiceNow Practice Manager, you will be responsible for identifying new opportunities to apply UiPath’s RPA platform across our ServiceNow customer base, working within a team to incubate those opportunities, evangelize the Practice innovations internally and with our implementation partners, and bring to mainstream industry solutions tailored to the sector. You feel comfortable representing UiPath to partner and customer stakeholders, as well as at industry events hosted or sponsored by UiPath.

Vice President, Global Partner Management - KPMG

Vice President, Global Partner Management - IBM

IT Architect - Integrations Lead

Overnight Communications Analyst

Citizen
Greater NYC Area
3 days ago
+23
Citizen is hiring. We invite you to apply to join our Safety Operations Center. About Citizen Citizen’s mission is to protect the world by building a global safety network of people protecting each other. The network is powered by technology that generates instant alerts about crime and other emergencies - as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby.

Director Consulting Services

Neustar
Greater NYC Area
3 days ago
+34
In the Director Consulting Services role, you’ll lead multi-million dollar customer engagements, with responsibility for organizing internal teams and developing enduring, trusted, and profitable relationships with your customers. You’ll also play a key role in evolving Neustar in building our team, managing, and mentoring the next generation of Neustar leaders. You’ll build your network with the top marketing leadership in major companies across virtually all industries. You’ll work to reveal the business drivers of the Fortune 500, while developing expertise at the intersection of big data, marketing, and consulting. Our work is not just about delivering a project and moving on to the next challenge. Instead, it’s about delivering an evolving stream of value and enabling fact-based decision making.

Client Manager, Customer Success

Quartet Health
Greater NYC Area
4 days ago
+32
The Client Manager is a trusted partner and point of contact for Quartet’s clients, reporting into the Senior Client Executive and partnering closely with internal Quartet teams, client operations, and client leadership to deliver operational excellence, manage day-to-day client interactions and operations, and identify and address areas of improvement to support Quartet’s ability to consistently deliver value. The Client Manager will be responsible for owning the operational and relationship components of one or more partnerships.  Client Managers are highly organized and accountable client leads, who are able to project manage operational initiatives while building trusted relationships externally and collaborating to draw from the vast expertise of Quartet’s internal teams. The Client Manager adds value by ensuring that Quartet strives to solve large and long-term client business problems, doing so by strategically engaging with the client beyond immediate requests.

Senior Manager of DSP Operations

Dailymotion
Greater NYC Area
1 week ago
+28
We are looking for a Senior Manager of DSP Operations to strengthen Dailymotion Operations Team. They will be responsible of technical ad expertise to execute and deliver DSP spends managed by Partnership team through their integration with Dailymotion SSP. Reporting to the Director of Media Marketplace Operations, the Senior Manager of DSP Operations will work closely with Partnership team, Product & Ad Tech Engineers and Trading & Marketplace teams.

Client Success Manager

Outcome Health
Greater NYC Area
1 week ago
+23
As a Client Success Manager at Outcome Health, you will manage the end-to-end campaign life cycle - prep, launch, track and measurement - to ensure successful implementation. You will partner with sales to offer ongoing support throughout the client relationship, with a focus on delivering an exceptional level of customer service.  Because this role sits at the critical intersection of what is sold, what is expected and what we deliver, all decisions and actions must be evaluated from the lens of the customer. The ideal candidate will be a high-performer with a customer-centric mindset, track record of flawless execution on client deliverables, a strong sense of urgency, relentless follow-through.

Application Support Analyst

Quartet Health
Greater NYC Area
1 week ago
+32
Troubleshooting, testing and coordinating to resolve issues while providing status to internal clients on a timely basis with limited supervision. Documenting internal processes and/or business requirements. Reviewing the progress of and evaluating projects in terms of results achieved. Providing internal training and presentations on applications.

Director of Customer Success

CreatorIQ
Greater NYC Area
1 week ago
+32
CreatorIQ is looking for an experienced Director of Customer Success who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our New York customer segment. This will include: overseeing a team of Customer Success Leads in our NYC office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Senior Customer Success Manager

Smartly.io
Greater NYC Area
1 week ago
+31
As a Senior Customer Success Manager at Smartly.io, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Partnership Development Manager

Healthify
Greater NYC Area
2 weeks ago
+35
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

Technical Support Engineer

Neverware
Greater NYC Area
2 weeks ago
+24
Who We Are: Neverware’s flagship product, CloudReady, reimagines the desktop operating system by prioritizing security, manageability, and of course, performance—whether your computer is brand new or 10 years old. With CloudReady, schools and enterprise organizations alike can maximize their IT investments by transforming their existing fleets of PCs and Macs into simple, secure, and fast machines that provide the same user experience and

Publisher Support Specialist

Outbrain
Greater NYC Area
3 weeks ago
As a Publisher Support Specialist at Outbrain you will be focused on supporting our largest segment of publisher accounts. You will serve as the main point of contact for our support-level Engage publisher partners, focusing on solving their technical challenges, answering their questions and working with internal teams to get things accomplished. This role directly contributes towards the company’s bottomline by optimizing accounts for the best performance.

Client Services Manager

Integral Ad Science
Greater NYC Area
3 weeks ago
+48
Client Service Managers are challenged with ensuring flawless campaign execution and partner operation. CSMs work strategically to optimize partner performance in real-time, while focusing on implementation with partners. CS Managers are responsible for consulting buy-side clients, campaign setup, tag trafficking, QA, troubleshooting, optimizations, and product input.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Office Manager $61,127
Min: $40K
Max: $88K
Operations Associate $61,229
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $71,564
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $87,378
Min: $12K
Max: $167K
Marketing Operations Manager $87,800
Min: $67K
Max: $116K
Business Intelligence Analyst $88,682
Min: $55K
Max: $125K
Operations Manager $91,194
Min: $45K
Max: $250K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $127,159
Min: $55K
Max: $200K
Director of Customer Success $136,560
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $212,725
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy

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