NYC Tech Jobs and Startup Jobs

34

Senior Customer Support Manager

Augury
Greater NYC Area
3 days ago
+34
As a Senior Manager of Customer Support, you will build, implement, and scale the global enterprise Technical Support team. As the first person on this team, you will have a direct impact on building a complex IoT support infrastructure. You will work closely with the leadership team to provide world-class customer experiences and exceed the company's objectives. 

Growth Operations Business Systems Director

WeWork Technology
Greater NYC Area
4 days ago
+40
Reporting into the Global Head of Growth Operations, we are looking for a passionate and hardworking Director of Business Systems to spearhead all Global Sales System initiatives. This role will be responsible for enabling Sales to improve performance and operational effectiveness and efficiency.

Senior Director, Global Health and Safety

Manager of Investigations - U.S.A/Canada East

VP of Logistics

Manager, Global Mobility Operations & Strategy

Associate Director, Fire Engineer, US, Canada & Israel

Head of Building Operations, Tri-State

Head of Spatial Experience

Director, Corporate Systems

SaaS Application Administrator

Load 6 more jobs10 jobs at WeWork Technology

IT Infrastructure Engineer

Outbrain
Greater NYC Area
4 days ago
Outbrain is seeking a talented IT Infrastructure Engineer, who loves technology and troubleshooting complex problems in a challenging environment, to work in the Information Technology team at our New York City office. The Infrastructure Engineer is part of a highly visible IT team delivering complex enterprise solutions to a global organization.

Customer Success Manager, Team Lead

Meero
Greater NYC Area
4 days ago
+24
Develop and maintain a strategic trusted advisor relationship with your clients. Advocate your clients and be their internal voice by providing feedback on how Meero’s solutions can be improved. Collaborate with operations and delivery team to ensure quality and timely output. Drive regular cadence (Call/Report/visit/QBR) with customers to report on KPIs, share results & actionable items with cross-functional stakeholders. Proactively monitor and address customer / operational issues. (Over)achieve your delivery targets. Identify opportunities and collaborate with the sales teams to ensure growth attainment.

VP of Customer Success - NYC

HyperScience
Greater NYC Area
5 days ago
+28
The Customer Success team at HyperScience acts as the customer’s trusted advisor and advocate, building and growing an ongoing healthy relationship with each customer. Team members are responsible for implementing our software, preserving our current business, opening doors for additional opportunities, and growing our customers into life-long HyperScience advocates. The team is split in three verticals: Implementation, Customer Success Management, and Support. The VP of Customer Success defines and leads the team that owns customer relationships. 

Receptionist & Office Coordinator

Reonomy
Greater NYC Area
5 days ago
+42
Reonomy is looking for a well organized, proactive, and welcoming Receptionist/Office Coordinator to join our growing team! You will be an integral member of our People team working closely with our Office Manager and VP of People, while collaborating daily with team members across the organization. As Reonomy's Receptionist/Office Coordinator you will pride yourself on embodying our culture by cultivating a positive, warm and welcoming environment. As the face and voice of Reonomy, you will set the tone for everyone walking through Reonomy's doors, always striving to "wow" via the phone, face to face, e-mail and slack.

Product Operations Manager (Retail Market Opportun…

Revolut
Greater NYC Area
6 days ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Executive Associate

Revolut
Greater NYC Area
6 days ago
+19
You will be a part of a newly created small elite team of super-achievers reporting directly to Revolut's Senior Team. You be assigned to an executive and thrown at different tasks and problems across their function. (for example, identifying new business opportunities, hiring talented people, creating and measuring KPIs for different teams within Revolut, firefighting, etc). This is the best opportunity to learn, in extremely short period of time, how to build a business from scratch, how to solve absolutely any problem, how to achieve any possible goal.

Client Onboarding Specialist

CB Insights
Greater NYC Area
1 week ago
+40
Drive CB Insights' growth as part of our Customer Success teamThe CB Insights Client Onboarding Specialist is responsible for the onboarding and training of new customers to ensure they are setup for maximum success. The goal is to ensure the onboarding plan is well communicated, understood and adhered to by our customers. This position will build strong relationships with individual users during the early part of the customer life cycle. They will also provide feedback that will be necessary to consistently improve the first experience of our customers. Our portfolio of accounts includes the world’s leading corporate Strategy and Innovation groups along with venture capital firms. This individual’s performance will be based on specific metrics associated with customer onboarding and product adoption.Key Responsibilities:

IT Engineer

Senior IT Engineer / IT Manager

Imagen Technologies
Greater NYC Area
1 week ago
+23
We’re looking for a Senior IT Engineer who is capable of taking responsibility for managing the technical infrastructure supporting end user devices, physical and virtual networking, and desktop and cloud software at Imagen. We put patients first, and a large component of this role is ensuring that Imagen's systems are secured to our high standards and exceed compliance requirements so that we can safely and securely deliver high-quality patient results. This is a hands-on technical role that will afford opportunities for growth as a manager in the coming 12-18 months.

IT Systems Administrator

AlphaSense
Greater NYC Area
1 week ago
+22
We are a high growth technology company and are looking for an ambitious, experienced IT professional to join our amazing team. We currently have 120 employees at our headquarters in NYC and 260+ worldwide, with both of those numbers expected to continue to grow rapidly. We fundamentally believe that business success comes from hiring the most talented individuals in the world, and we are looking for an experienced, driven professional to help build the information technology group at AlphaSense.

Finance and Operations Manager

Imagen Technologies
Greater NYC Area
1 week ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

Senior Business Operations Manager

Revolut
Greater NYC Area
1 week ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Business Operations Manager

Revolut
Greater NYC Area
1 week ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Customer Service Manager

Meero
Greater NYC Area
1 week ago
+24
- Handle incoming queries on all channels : phone, chat, mail. - Proactively solve our clients’ and partners’ issues. - Synthesize client feedback for all teams within Meero. - Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. - Align Customer Service in Americas with global strategy and processes to successfully reach KPIs. - Participate in defining new processes and be creative about the role within the organization. - Participate in recruitment, training and empowerment of Americas Customer Service team. - Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. - Ability to understand business process for the purpose of contributing to SOP’s. - Ability to create operational excel templates across different work areas for the purpose of administering and tracking all work - Ensure departmental queries closed within SLA. - Identify skills deficiencies and training needs. - Provide management with feedbacks and proposition on improvements.

Customer Success Associate

Ocrolus
Greater NYC Area
1 week ago
+22
We are seeking skilled and motivated individuals who want to work in Customer Success for a rapidly-growing startup. While the job focuses on Customer Success, the small and open nature of our company means that you will be exposed to different aspects of the business. The job is a great opportunity to gain experience with customer relations, while also honing general business skills, and getting exposure to Financial Technology (Fintech).

Client Success Director

Executive Assistant

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
1 week ago
+23
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Client Partner

Riskified
Greater NYC Area
1 week ago
+23
The Client Partner will manage Riskified’s most strategic accounts. You’ll be expected to own the account/s from A to Z and be the focal point between our data science, senior management, analytics, and product teams on everything regarding your account. Your goal will be to work with internal teams to constantly increase the value we’re delivering to our top merchants.

Product Associate - Wealth & Trading

Revolut
Greater NYC Area
1 week ago
+19
As a member of the brokerage operations team you will be responsible for key strategic and tactical decisions, working closely with the Head of Brokerage. This role is to help build and scale the US trading business and help make Revolut a household name in the US through flawless execution of operations and products. 

Business Operations and Strategy Manager

Reonomy
Greater NYC Area
2 weeks ago
+32
Reonomy is growing quickly and is looking for an awesome Business Operations Manager. As we built out our Operations team, we're looking for you to focus on the important, not just the urgent. As the first hire on the Business Operations team reporting to the VP of Operations, you will take on mission critical projects, help drive critical business decisions, and own high impact projects supporting all parts of our business. To succeed in this role, you should be personable, highly motivated, love working with others, a problem solver and exceptionally good at managing multiple projects! We value growth, ownership and curiosity, if you embody these qualities, then it's time for you to join our Biz Ops team!

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,545
Min: $31K
Max: $88K
Office Manager $61,490
Min: $40K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,771
Min: $30K
Max: $169K
Desktop Support $74,000
Min: $44K
Max: $118K
Customer Support Manager $77,722
Min: $45K
Max: $129K
Client Success Manager $77,729
Min: $40K
Max: $150K
Business Analyst $87,234
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $91,986
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $126,291
Min: $55K
Max: $200K
Director of Customer Success $136,874
Min: $98K
Max: $208K
Vice President of Operations $183,516
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,604
Min: $95K
Max: $588K

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