NYC Tech Jobs and Startup Jobs

37

Client Services Coordinator

theSkimm
Greater NYC Area
14 hours ago
+30
As we grow, we're seeking an enthusiastic team player to provide proactive support for members of theSkimm’s Sales team in post-sale, as well as provide exceptional communication and account management for select brand partners. Our Client Services team is challenged with ensuring flawless campaign execution and partner operation, across theSkimm’s growing portfolio of ad products and sponsorship packages. 

Director of Customer Experience

monday.com
Greater NYC Area
15 hours ago
+21
In this role, you will work closely with CSM leadership to help build a team of elite Specialists. We’re looking for our next exceptional manager with a passion for developing others, building effective teams, and helping us uphold and surpass our commitments to the customers we serve.

Mid-Market Customer Success Manager

Asana
Greater NYC Area
1 day ago
+34
We're looking for a Customer Success Manager to help support and grow our Mid-Market customers. As an Asana CSM, you’ll partner closely with the Sales team to deploy Asana to new customers, help existing customers achieve desired outcomes through Asana, and continuously forge relationships across your large, complex customer base. You will serve as a lifeline to these customers over the course of their journey with Asana.

General Manager, Skimm Money

theSkimm
Greater NYC Area
1 day ago
+30
theSkimm is looking for an entrepreneurial leader to join our team as the General Manager of Skimm Money, our finance vertical. Skimm Money is our company’s newest line of business focused on personal financial management and serving our core demographic of millennial women. The vertical will launch in March 2020 and will address the end-to-end personal finance management needs of our audience, including a consumer app, access to financial coaches, a private community, content, events and more.This role reports into the Chief Product Officer.

Customer Success Manager (Portuguese Fluency)

monday.com
Greater NYC Area
2 days ago
+21
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

Customer Experience Advocate (Spanish Fluency)

monday.com
Greater NYC Area
4 days ago
+21
We are are looking for another Customer Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Product Filing Specialist

Haven Life
Greater NYC Area
5 days ago
+45
Haven Life is an insurtech innovator at MassMutual that offers a new way to get life insurance online that's actually simple. We combine the culture of a startup with the stability and backing of a Fortune 500 company to create an environment that's truly unique. Our diverse team is comprised of smart, collaborative people who think big, execute quickly and don't take themselves too seriously. We're located in New York's Flatiron District and in

Customer Success Team Leader

monday.com
Greater NYC Area
5 days ago
+21
Our Customer Success team is growing and we are looking for a motivated Team Lead. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. As a leader of a customer success team, you will be

Scale CSM

monday.com
Greater NYC Area
5 days ago
+21
We are looking for a Scale Customer Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. The Role: Take ownership of new accounts and manage

IT Specialist

monday.com
Greater NYC Area
1 week ago
+21
We are looking for a savvy, forward-thinking, self-motivated IT Specialist to join our expanding team. monday.com was founded on the belief that transparency and collaboration create a culture of ownership and empowerment; more empowered employees are more productive employees. And we’re only scratching the surface of what we can accomplish together.

Partner: VP of Operations

Invisible Technologies
Greater NYC Area
1 week ago
+15
The right “VP of Operations” doesn’t need this job description, and won’t wake up in the morning with the thought “I am the VP of Operations at Invisible,” but with the thought: “Have we taken over the world yet?” The right person already called me and told me these words: If operations deliver, this company will take over the world. I will personally guarantee that operations can deliver. I will build you an organization that gets better, faster and cheaper every month. Every week I will report on our progress in painstaking detail. But the bottom line is relentless execution.

Partner: VP of Customer Success

Invisible Technologies
Greater NYC Area
1 week ago
+15
The right “VP of Customer Success” doesn’t need this job description, and won’t wake up in the morning with the thought “I am the VP of Customer Success at Invisible,” but with the thought: “Have we taken over the world yet?” The right person already called me, and told me these words: You should hire me, because I am going to save your clients as favorites on my phone. And I am going to call them every day, like they’re my lover or my mother or my best friends. I am going to make their problems, my problems. I will not rest until they pray a prayer of gratitude to Invisible for freeing their time to be creative.

Partner: Operations Specialist

Invisible Technologies
Greater NYC Area
1 week ago
+15
The right Operations Specialist doesn’t need this job description, and won’t wake up in the morning with the thought “I am an Operations Specialist at Invisible Technologies,” but with the thought: “Have we taken over the world yet?” The right person already called me and told me these words:

Partner: Junior Partner

Invisible Technologies
Greater NYC Area
1 week ago
+15
As a Junior Partner at Invisible, we want to give you a path into a new career, a new life, a step on your already carefully planned out journey, an option, a refuge. We are looking for bright, capable, non-standard applicants who want to try something a little bit different for a change.

Agent: Support

Invisible Technologies
Greater NYC Area
1 week ago
+15
The Support Agent will be responsible for handling all client Support tickets/escalations and resolving them adequately in a timely manner so that all clients are able to achieve their success state using Invisible. All team members look to customer success for input across all key decisions.

Agent: Router/Scoper

Invisible Technologies
Greater NYC Area
1 week ago
+15
Invisible’s agents are an international group of passionate, restless humans striving to constantly grow, learn, and build a better future for themselves and the world.

Agent: Operator (Full-Time)

Invisible Technologies
Greater NYC Area
1 week ago
+15
An operator will communicate to the client according to the instructions of a process. Much of this communication is templated in a process, but it will stray from the instructions from time-to-time and the operator will need to create a unique response. When communicating to a client, an operator will have to write in the voice of the client’s synthetic Assistant, and not in the operator’s own voice.

Agent: Executive Assistant / Account Manager

Invisible Technologies
Greater NYC Area
1 week ago
+15
Delivers excellent customer service by consistently going above and beyond client expectations. Drives value for the client by understanding the client’s business inside and out; knowing goals & pain points. Uses strategic and creative methods to tactically expand accounts by assisting clients with getting additional teams, users, and processes on-boarded.

Agent: Customer Success Manager/Relationship Manag…

Invisible Technologies
Greater NYC Area
1 week ago
+15
At Invisible, customer success is the core company strategy for Growth. The Customer Success Manager will understand client goals and success state through the ongoing collection of data and feedback and ensure that clients achieve their success state using Invisible. They’ll be involved in all aspects of support, account management, demonstrating the product, educating customers and more. All team members look to customer success for input across all key decisions.

Agent - Executive Assistant

Invisible Technologies
Greater NYC Area
1 week ago
+15
I need someone who can think about Francis’s schedule and ask whether it actually makes sense, both logistically and strategically. You should be able to delicately handle the domino effects that can occur in last-minute change requests. I need a time-consultant who can make sure Francis is spending time on what matters most. As a team, we want to ensure Francis has the longest and most strategic view possible.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,468
Min: $31K
Max: $88K
Office Manager $63,167
Min: $40K
Max: $105K
Operations Associate $63,259
Min: $35K
Max: $150K
Sales Operations Analyst $65,440
Min: $30K
Max: $119K
Desktop Support $74,600
Min: $44K
Max: $118K
Technical Support $76,182
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $79,866
Min: $40K
Max: $150K
Business Analyst $87,097
Min: $12K
Max: $167K
Business Intelligence Analyst $90,209
Min: $55K
Max: $150K
Operations Manager $93,488
Min: $45K
Max: $250K
Marketing Operations Manager $95,667
Min: $67K
Max: $160K
Senior Business Analyst $103,914
Min: $74K
Max: $175K
Sales Operations Manager $110,333
Min: $50K
Max: $180K
Director of Operations $126,627
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $178,735
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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