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NYC Tech Jobs and Startup Jobs

29

VP of Customer Experience

Teachable
Greater NYC Area
1 hour ago
+29
As the Vice President of Customer Experience at Teachable, you will lead the Customer team and major initiatives that impact tens of thousands of creators. You will be a member of the executive team, reporting to the CEO, and will be responsible for building and executing a high-quality, sustainable long-term strategy while nurturing the high-performing team we have today.

Vice President of Operations

LeafLink
Greater NYC Area
1 day ago
+12
LeafLink seeks a Vice President of Operations to join our growing team in New York. This role will report directly to our Chief Executive Officer, working closely with team leaders on the Sales/Expansion, Client Experience, Marketing and Engineering teams across North America. The VP of Operations will primarily focus on designing and executing new strategic initiatives, aiding the team in financial reporting and basic project modeling as well as an openness to leading the charge on a number of other opportunities for our rapidly-scaling organization.

Executive Assistant

The Farmer's Dog
Greater NYC Area
1 day ago
+11
DESCRIPTION The Farmer’s Dog is the leading tech-enabled pet health brand on a mission to disrupt the $90b global pet food industry. The company is VC backed by the early investors of Warby Parker, Dollar Shave Club, Sweetgreen, and Glossier. In an industry with little regulation, constant recalls, and rampant misleading advertising, The Farmer’s Dog brings a fresh perspective that all dog lovers have been waiting for. Utilizing its proprietary

Director Brand Relationships and Business Developm…

Scentbird
Greater NYC Area
1 day ago
+14
The Director of Brand Relationships & Business Development is responsible for managing the brand partnerships of Scentbird’s growing roster of luxury beauty clients, while also bringing new brands into the platform. The Director supports the business development team by recruiting new brands, and also owns the client relationship from the initial onboarding process to promotional planning, to the generation of brand reports and analysis. This individual will ensure aesthetics and guidelines of partner brands are properly reflected in all communication on Scentbird’s beauty discovery platform and social media channels. Collaborating effectively with all stakeholders, both internally and externally, is essential in ensuring a timely and successful execution of brand partner marketing strategies. An entrepreneurial spirit is essential in this high-growth, fast-moving environment.

Fashion Operations Assistant

Rent the Runway
Greater NYC Area
4 days ago
+38
As Fashion Operations Assistant, you will sit at the intersection of Buying, Site Merchandising, Sample Coordination, Planning & Allocation, and Inventory Operations. The Fashion Operations Assistant role at Rent the Runway is primarily responsible for supporting our liquidation operations, purchase order management systems, vendor relations program, and merchant tools. You will work with the Merchandising organization to help drive operations processes and assist with ensuring data accuracy across systems.

Vice President of Operations - Manufacturing &…

Shapeways
Greater NYC Area
4 days ago
+16
The Vice President of Operations - Manufacturing & Fulfillment will be responsible for satisfying customers’ manufacturing (primarily but not limited to 3D printing) and fulfillment needs. This is a great opportunity for an entrepreneurial and results-oriented operations executive to capitalize on Shapeways’ strong reputation in the industry and to build and scale a high performing global manufacturing and fulfillment team. This role will drive Shapeways global manufacturing and fulfillment strategy and operations; aggressively, efficiently and continuously develop/evolve our services in this emerging industry; and, provide strong operations leadership. This position reports to the Chief Executive Officer.

Operations Manager

Headout
Greater NYC Area
6 days ago
As a part of our New York leadership team, the Operations Manager will be directly responsible for the operations, growth and the reach of the Headout brand in the city.  We are seeking an all-around athlete who can take on a broad range of responsibilities. These include anything from creating a partner acquisition strategy to generating local consumer insights to managing on-ground operations and everything in-between! 

Customer Experience and Operations Coordinator

PHIDO
Greater NYC Area
6 days ago
+16
PHIDO is the Digital Solutions Division of Phillips Pet Food and Supplies, the leading distributor in the pet industry. We are looking for an energetic, positive, hungry person to join our team as CX Coordinator. In this role, you'll serve as the focal point for all things Endless Aisles operations-related. This includes proactively managing the day-to-day interactions with retailers who are using our technology. You will be responsible for

Sr Manager, Operations

Rent the Runway
Greater NYC Area
6 days ago
+38
The Senior Manager is responsible for guiding and developing teams by motivating, mentoring, and coaching. They are responsible for engaging their team during a shift to maintain the highest levels of safety, production, cost and quality while maintaining a positive employee experience. Senior Managers are servant leaders; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises.

Team Lead, Operations

Rent the Runway
Greater NYC Area
6 days ago
+38
The Team Lead is responsible for a specific department within a fulfillment and distribution environment. They lead a team of associates around safety, production, cost and quality all while driving a positive employee experience. A Team Lead is a servant leader; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises.

Director, Operations

Rent the Runway
Greater NYC Area
6 days ago
+38
The Director of Operations is responsible for guiding and developing teams by motivating, mentoring, and coaching. They are responsible for engaging their teams across shifts to maintain the highest levels of safety, production, cost and quality while maintaining a positive employee experience. The Director of operations is a servant leader; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises.

Senior Manager, Transportation (Supply Chain: Drop…

Rent the Runway
Greater NYC Area
6 days ago
+38
The Senior Manager, Transportation (Supply Chain: Drop Box / Lockers) is responsible for executing and scaling Rent the Runway’s transportation network strategy. In this role, you will be responsible for engaging multiple business partners both internal and external to ensure best in class customer experience across multiple carriers and distribution centers.

Customer Experience Associate

Rent the Runway
Greater NYC Area
6 days ago
+38
Rent the Runway is looking for Full-Time - Customer Experience (CX) Associates to join our growing team at our Dream Fulfillment Center in Secaucus, NJ. CX lives and breathes our mission of empowering our customers to feel amazing. We've been called fit gurus, personal stylists, shipping virtuosos, and even fashion therapists. From styling advice to troubleshooting orders to offering a confidence boost when needed, we're ready to help with anything. Our CX Associates are the heart of our business and have a major impact on our continued success. You will be working with a great team with supportive team leaders.

Director of Consumer Insights, Harry's Ventur…

Harry's
Greater NYC Area
6 days ago
+17
The specific mandate of the Director of Consumer Insights will vary from investment opportunity to investment opportunity. He/she will work collaboratively with the VP, Ventures to recommend an insights plan to test key hypotheses at each stage of market, consumer, brand and product diligence including when and how to leverage specific insights tools. He/she will then lead the development and execution of key consumer insights activities including end to end execution and synthesis of consumer interviews, quantitative consumer surveys, market segmentations, concept/brand testing, etc. He/she will work collaboratively with the Ventures team to ensure that his/her work integrates in real time with Ventures investment diligence findings, and that key consumer insights learnings and recommendations are seamlessly integrated into broader investment evaluation. The Director of Consumer Insights will also synthesize lessons learned from insights executions for new brand investment opportunities and use those learnings to advise the Ventures and Labs team on how to improve the efficiency and efficacy of investment diligence and brand launch. Finally, the Director of Insights will also assist in building out the insights plan for new brands, playing a pivotal role in codifying how to assess early brand and consumer awareness and resonance to enable new brand success post-launch.

Executive Assistant to the Chief Commercial Officer

DTC Director (Flamingo)

Director of Distribution, North America

Director, Customer Experience

Executive Assistant to Executive Leader

Load 2 more jobs6 jobs at Harry's

Manager, Inventory Innovation

Rent the Runway
Greater NYC Area
6 days ago
+38
As Manager, Inventory Innovation your core focus will be helping partners and internal stakeholders understand opportunities to continue to drive inventory performance and innovation. This is an opportunity for a highly organized, driven, enthusiastic person to understand new business models and how we drive outsized growth in them for us and our partners. You will play an important part in scaling inventory and coming up with new and creative ways to work to ensure the future potential of Rent the Runway, including our fulfillment network, retail strategy, partnerships, category innovation, and new markets. You will be a key partner to a small cross-functional team dedicated to rapidly innovating our sourcing model. In doing so, you’ll have the unique opportunity to help build a new business line for Rent the Runway from the ground up.

Manager, Operations

Rent the Runway
Greater NYC Area
1 week ago
+38
The Manager is responsible for guiding and developing teams by motivating, mentoring, and coaching. They are responsible for engaging their team during a shift to maintain the highest levels of safety, production, cost and quality while maintaining a positive employee experience. Managers are servant leaders; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises.

Director of Manufacturing

The Farmer's Dog
Greater NYC Area
1 week ago
+11
DESCRIPTION The Farmer’s Dog is the leading tech-enabled pet health brand on a mission to disrupt the $90b global pet food industry. The company is VC backed by the early investors of Warby Parker, Dollar Shave Club, Sweetgreen, and Glossier. In an industry with little regulation, constant recalls, and rampant misleading advertising, The Farmer’s Dog brings a fresh perspective that all dog lovers have been waiting for. Utilizing its proprietary

Customer Experience Associate

The Farmer's Dog
Greater NYC Area
1 week ago
+11
The Farmer’s Dog is the leading tech-enabled pet health brand on a mission to disrupt the $90b global pet food industry. The company is VC backed by the early investors of Warby Parker, Dollar Shave Club, Sweetgreen, and Glossier. In an industry with little regulation, constant recalls, and rampant misleading advertising, The Farmer’s Dog brings a fresh perspective that all dog lovers have been waiting for. Utilizing its proprietary technology,

Business Development and Client Services Intern

Showroom Fashion Technologies
Greater NYC Area
1 week ago
Company Description:  Showroom is a top NYC Fashion Tech Start-up, which provides high-end Fashion and Merchandise solutions to social media influencers, innovative companies, and celebrities.  The company was founded in early 2018 and is at the cross section of fashion and technology, offering customized solutions as well as an on-demand platform for designing, developing, marketing, and selling your own fashion line.   Position: Business

Customer Experience Associate

Splendid Spoon
Greater NYC Area
1 week ago
+18
Description: Splendid Spoon is looking for a Customer Experience Associate to provide customers with best-in-class care and support. This is a multi-layer position that provides unmatched quality support for Splendid Spoon customers by email, phone, and live chat with room for growth within a tight knit team. The ideal candidate will become an expert in our customers, a trusted advisor for our community, and help share insights with the broader

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,881
Min: $31K
Max: $80K
Operations Associate $58,659
Min: $35K
Max: $150K
Office Manager $60,407
Min: $40K
Max: $88K
Sales Operations Analyst $65,185
Min: $30K
Max: $119K
Technical Support $71,636
Min: $30K
Max: $169K
Client Success Manager $73,953
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Operations Manager $84,424
Min: $45K
Max: $125K
Business Analyst $85,521
Min: $12K
Max: $145K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,318
Min: $55K
Max: $125K
Senior Business Analyst $98,568
Min: $74K
Max: $130K
Sales Operations Manager $102,375
Min: $50K
Max: $150K
Director of Operations $122,761
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $179,450
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $213,076
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+5
AdTech, Software
+24
Angel or VC Firm, Artificial Intelligence

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