NYC Tech Jobs and Startup Jobs

93

Sr. Manager, Dry Cleaning Operations

Rent the Runway
Greater NYC Area
13 hours ago
+38
We are growing quickly and are looking for a Senior Manager, Dry Cleaning Operations who can scale our dry cleaning division across the network with the company’s growth and be the resident expert in cleaning practices and process. The role is accountable for setting standardized practices including equipment, solvents, garment testing and vendor relations within the dry cleaning division across our dream fulfillment centers. The Senior Manager is responsible for guiding and developing local leadership by educating, mentoring, and coaching around best practices in the industry. They are responsible to maintain the highest levels of safety, production, cost and quality while ensuring a positive customer experience.

Sr Manager, Operations

Store Operations Manager

Drop-Off Box Team Lead

Membership Experience Associate

Customer Experience Associate II

Operations Associate

General Manager, Operations

Weekend Team Lead, Customer Experience

Claims Associate

Customer Experience Operations Associate

Customer Experience Associate II - Weekends Only

Store Experience Associate

Network Engineer

Manager, Logistics

Manager, Operations

Team Lead, Operations

Claims Team Lead

Store Experience Manager

Load 10 more jobs19 jobs at Rent the Runway

Customer Success Specialist

Lukka
Greater NYC Area
14 hours ago
+26
Reconciling large crypto transaction data sets. Normalizing crypto data across all client accounts. Educating customers on crypto accounting . Managing multiple clients on a monthly basis. Understanding the nuances of taxable blockchain events.

Manager of Facilities

Better.com
Greater NYC Area
14 hours ago
+23
Better.com is currently hiring for a Manager of Facilities. This position will be responsible for the management of direct day-to-day facilities and office operations, administrative staff and vendors, supplies, and maintenance. There will be a strong component of coordination of administrative procedures and streamlining processes throughout all offices. Travel is a requirement of this position. 

IT Support Engineer

Manager, Business Operations: Real Estate

Manager, Business Operations

Lead SOC Analyst

Receptionist

Real Estate Customer Experience Analyst

Senior IT Support Engineer

Closing Administrative Assistant

Customer Experience Manager

Director, Business Operations

Load 7 more jobs11 jobs at Better.com

Customer Experience Associate (Full-Time)

Harry's
Greater NYC Area
1 day ago
+32
You will be responsible for ensuring that all of our customers have a best-in-class quality customer experience across multiple channels. You will act as a subject matter expert who can both problem solve and connect with customers on a human level. You will be apart of an empathetic and supportive team, where your front-line work is directly connected to the growth and success of Harry’s. 

DTC Director (Flamingo)

Distribution Sr. Associate - New Growth

Customer Experience Manager (NewCo)

Remote Customer Experience Associate (Part-Time)

Load 1 more jobs5 jobs at Harry's

Customer Success Manager

Abacus
Greater NYC Area
1 day ago
+17
The primary responsibility of the Customer Success Manager is managing long-term strategic customer relationships to achieve customer satisfaction, cultivate customer loyalty, retain recurring revenue and drive incremental growth. The ideal candidate will have worked in mid-market business development, partnerships or sales and will be well versed in interacting with and presenting to senior leadership within a business, including C-level executives, IT, finance, and operations departments. Internally at Abacus, you will work across Product, Engineering, and Customer Success to ensure successful growth and retention of our customers.

Technical Support Manager

Plaid
Greater NYC Area
1 day ago
+18
The Technical Support Manager leads a team of Technical Support Engineers (TSEs), guiding their development and supporting them in their day-to-day work. The manager’s primary responsibilities are to help TSEs grow in their career and to ensure they and our customers are getting what they need to be successful. Technical Support Managers work alongside their teams, interacting directly with customers, as well as with Engineering, Product, Design, Growth, and Sales to support and improve Plaid’s products and services. Success in this role is reflected in the success of the Support team–high quality products, satisfied customers, and satisfied team members.

Client Manager, Customer Success

Quartet Health
Greater NYC Area
1 day ago
+32
The Client Manager is a trusted partner and point of contact for Quartet’s clients, reporting into the Senior Client Executive and partnering closely with internal Quartet teams, client operations, and client leadership to deliver operational excellence, manage day-to-day client interactions and operations, and identify and address areas of improvement to support Quartet’s ability to consistently deliver value. The Client Manager will be responsible for owning the operational and relationship components of one or more partnerships. 

Customer Success Director

Affirm
Greater NYC Area
2 days ago
+29
The Affirm Commercial team is searching for a Sr. Director of Client Success to lead a team of Client Success Managers and executive relationships with Affirm's top-tier, enterprise clients. This role requires a dynamic professional with a commercial bent, who can grow and develop a highly skilled team through high-growth organizational stages.

Customer Support Representative

Riskified
Greater NYC Area
3 days ago
+19
As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Head of Fulfillment & Distribution

LeafLink
Greater NYC Area
3 days ago
+18
As the first member of the LeafLink Fulfillment and Distribution Team, the Head will review, strategize and execute on the inclusion of shipping services for LeafLink’s marketplace customers. Our marketplace is already managing over 20% of all legal cannabis wholesale orders in the US and this position has the unique opportunity of setting the standard supply-chain logistics in our rapidly-growing space. This team member will own the concept, from start to finish, that empowers licensed cannabis Brands to incorporate last-mile delivery to create consistency and reliability for Retailers.

Senior Software Engineer - NetSuite

Moda Operandi
Greater NYC Area
3 days ago
+48
Build state of the art systems that have real revenue-generating impact. Be creative and experiment with new solutions while also being pragmatic and committed to code optimization, maintainability, and quality that can scale to a large user base. Help define our development environment, and communicate the best development practices within the organization (code reviews, testing, lighting talks, etc). Develop and implement distributed systems using best practices and tools - including documentation and evangelism. Work closely with other teams (business partners, Product, and UX) to drive product development. Own everything from development through to production, including AWS assets. Lead discussions and contribute to technical architecture decisions. Mentor more junior engineers.

Head of Information Security Compliance

Bread
Greater NYC Area
3 days ago
+42
Bread is a technology company that aims to transform the world of paper credit card applications and hidden interest rates by providing leading point-of-sale financing options for merchants across the e-commerce journey. We build tools, technologies and APIs that allow merchants to integrate an installment loan financing and checkout experience anywhere in their customers’ shopping journey. Bread was started in 2015 by financial technology

Director of Risk Management, New Products and Stra…

OnDeck
Greater NYC Area
3 days ago
+27
The Director of Strategic Risk Initiatives is responsible for driving and supporting initiatives that transform OnDeck’s operating model, including evaluation of new products, features, partnerships, and analytical approaches supporting our core product lines. Responsibilities will vary based on priorities declared by OnDeck’s executive committee and Risk leadership, and will enable deep investigation of multiple aspects of the business. The candidate filling this role will lead a team that applies understanding of fundamental credit principles and analytic thinking to specific problems, produces targeted recommendations and assessments, and builds support from senior leadership before transitioning to the next area of focus. 

Property Manager

Venn
3 days ago
+31
The Role We are currently hiring a Property Manager. The role will reside at our office in the neighborhood of Bushwick in Brooklyn and work directly with our Head of Real Estate on all aspects of asset management: Ensure proper maintenance and security for all properties Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed Respond to emergencies 24/7 and coordinate resolution B

Executive Assistant

Gemini
Greater NYC Area
4 days ago
+29
At a rapidly growing company in a fast-paced, ever-changing industry like cryptocurrency, a strong Executive Assistant is critical. In this role, you will be the right hand to Leadership at the company. You will act as a gatekeeper and have the utmost integrity in your relationships across the company and maintain complete confidentiality when handling sensitive information. As a proactive, reliable, sharp, thoughtful, and discreet partner to upper management, you help the Gemini spaceship run smoothly.

Custody Operations Specialist

Gemini
Greater NYC Area
4 days ago
+29
Our team is looking for a motivated professional to support our rapidly growing business. In this role, you will support our Director of Custody Operations in executing the day-to-day maintenance of our custody solution. The ideal candidate will communicate and collaborate cross-organizationally with various departments in the company to ensure that our clients’ assets are secure and that their liquidity needs are being met. This individual will report to the Managing Director of Financial Operations.

Head of Markets

Quartet Health
Greater NYC Area
4 days ago
+32
The Head of Markets will lead our team of General Managers in charge of on-the-ground operations across all Quartet Health markets in the U.S. This team of line leaders is responsible for building strong local presence in each of our markets, partnering with leading Health Systems, physician practices, and other channels to start patients on their journey to get the mental health care they need. 

Operations Associate

Drive Sally
Greater NYC Area
4 days ago
+15
Overview As an Operations Associate, you will help us achieve our mission by managing the core of Sally’s platform: drivers and vehicles. First, our customers: the drivers. You will convert prospects into customers, and convert customers into the safest and highest-earning rideshare drivers in NYC. Your job will be to engage, empower, and support all Sally drivers 24 hours a day.  Second, our assets: the vehicles. You will oversee the entire

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
4 days ago
+19
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Executive Assistant

The Farmer's Dog
Greater NYC Area
5 days ago
+17
Our CEO is looking for an experienced Executive Assistant to help work as a force multiplier as we scale the company. You will providing administrative support to the CEO, helping him focus on the most important tasks. The role poses the opportunity to see the inner workings at a fast growing company at the highest level and grow into supporting other Executives across the team.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,892
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $76,952
Min: $40K
Max: $150K
Business Analyst $86,598
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $124,225
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,042
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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