NYC Tech Jobs and Startup Jobs

42

Head of Direct-to-Consumer, North America

Harry's
Greater NYC Area
1 day ago
+37
As the Head of DTC you will oversee the team that is responsible for the end-to-end strategy and execution of Harry’s eCommerce business and supporting functions, and will have the autonomy to make decisions on organizational setup, hiring, and approve channel lead decisions on lane level budget requirements, sales forecasts, goals, consumer experiences, and margin improvement initiatives. You will deeply understand our current environment and have a strong perspective on what parts of the experience are good and what parts need to be improved with clear ties to business outcomes like revenue, gross profit, market share, retention, and active customers, as well as brand outcomes like maintaining NPS, improving brand love metrics, and becoming a men’s care brand by driving success in each new category that we launch. Through your leadership, we will further scale our online business and ensure that the experience customers have with the Harry’s brand online ladder up to our overarching brand goals. You will improve processes and collaborate across groups on major brand initiatives and provide coaching and professional growth to your team. You will report to the Harry’s GM. 

Director, Global Logistics

Director, Acquisition Marketing and Digital Product

Property Manager

Venn
1 day ago
+31
Ensure proper maintenance and security for all properties. Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed. Respond to emergencies 24/7 and coordinate resolution. Be the main point of contact for residents, providing excellent customer service by responding to resident service requests in a timely manner and resolving complaints. Develop building maintenance schedules, and obtain proposals for testing and code compliance as required by NYC city agencies. Coordinate move-ins, site visits by vendors, and obtain insurance documents prior to work being scheduled. Work with accounting department to establish projected budgets, overhead costs, collect rent, and apply additional fees and fines as needed. Work with Staff to inspect vacant units and complete repairs.

Firmware Manager

Latch
Greater NYC Area
1 day ago
As a Firmware Manager you will be an integral part of a stellar engineering team responsible for building Latch's smart access control products. You will be focussed on firmware development for Latch devices, managing a team of firmware developers, owning the firmware development for multiple products and occasionally writing low level device drivers, doing board bring and everything needed to deliver high quality, robust firmware to production. You will work within a highly cross-functional feature team and collaborate closely with mobile, backend and hardware engineers. This position reports directly to the VP of Firmware and is an exciting opportunity to be part of a growing team as we add value to our entire product family.

Senior Firmware Test Automation Engineer

Senior Firmware Engineer

Director of Real Estate - East Coast

Office Operations Manager

Atoms
1 day ago
+17
The Atoms' team is looking for an Office Operations Manager with a passion to make people happy and lead with a hospitality mindset. You love to make things work efficiently and have the ability to quickly navigate evolving employee needs. You exude an energy of customer service and accommodation whilst maintaining brand standards and fostering the evolving Atoms culture. This hire thrives in a fast-paced environment, has a genuine passion for a job well done, and consistently drives all initiatives with immaculate attention to detail. In addition to internal support, they will be external-facing, managing vendor relationships, events, and overseeing facilities maintenance projects/sourcing. You think outside the squared cubical, are always watching and learning processes and imagining how to optimize them with your coworkers in mind. A valuable opportunity to expand research/sourcing skills, and develop cost-effective vendor relationships, and immerse yourself in the enterprising world of startups.

Director, Manufacturing Operations

The Farmer's Dog
Greater NYC Area
1 day ago
+17
Our operations team is at the core of everything we do at The Farmer's Dog. As our Director of Manufacturing, you will oversee vendor relationships, prioritize key initiatives with strategic partners and own the P&L for manufacturing. You will work closely with our Head of Operations and Director of Supply Chain to hold our partners accountable and ensure we continually strive to improve operations.

Store Experience Associate

Rent the Runway
Greater NYC Area
1 day ago
+38
Rent the Runway is looking for Store Experience Associates to join the growing team at our Flagship Store location in NYC. As a Store Experience Associate, you will be the face of the RTR brand, embodying our mission to empower women to feel amazing. You will support our customers through every phase of the RTR journey with a focus on servicing our subscribers and supporting all of their in-store needs. You will evangelize the brand to first time renters and build relationships with loyal subscribers who have come to rely on RTR as a utility in their life. As a Store Experience Associate, you will be trained on all aspects of the RTR brand as well as critical technology and tools and will have the opportunity to be exposed to various aspects of the business prior to selecting a speciality (i.e. style + fit, merchandising, customer experience).

Team Lead, Customer Experience

Director, Information Technology

Manager, Logistics

CX Operations Associate

Receptionist

Office Operations Manager

Team Lead, Operations

Manager, Operations

Claims Team Lead

Sr. Manager, Dry Cleaning Operations

Network Architect

Sr Manager, Operations

Store Operations Manager

Operations Associate

Weekend Team Lead, Customer Experience

General Manager, Operations

Load 10 more jobs17 jobs at Rent the Runway

Director of Operational Risk

Bread
Greater NYC Area
1 day ago
+42
We are hiring a Head of Operational Risk to build our enterprise risk function. The Head of Operational Risk will report to the Senior Vice President of Operations and is a critical member of the Bread’s Leadership Team. Direct responsibilities include designing and implementing Bread’s Enterprise Risk Management framework, driving key risk initiatives, and providing risk management leadership across the organization.

Head of Business Operations

Quartet Health
Greater NYC Area
1 day ago
+32
The Head of Markets will lead our team of General Managers in charge of on-the-ground operations across all Quartet Health markets in the U.S. This team of line leaders is responsible for building strong local presence in each of our markets, partnering with leading Health Systems, physician practices, and other channels to start patients on their journey to get the mental health care they need. 

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
5 days ago
+13
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Client Success Manager

Yotpo
Greater NYC Area
5 days ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Customer Educator (NYC)

Teachable
Greater NYC Area
5 days ago
+38
Efficiently deliver solutions to customers by email and live chat and drive results by meeting or exceeding individual and team productivity and quality goals. Build encyclopedic knowledge of the functionality and capabilities of the Teachable platform, keeping pace with the continued evolution of our product features and capabilities. Demonstrate strong communication and interpersonal savvy by explaining processes and technical information in a concise and thorough manner, to support diverse customers and teammates. Collaborate and help close the customer feedback loop by reporting/synthesizing feedback to our product and engineering teams.

Fraud Agent

Teachable
Greater NYC Area
6 days ago
+38
The ability to process credit cards is critical to Teachable’s business model and overall Mission. The Fraud team, and specifically Fraud Agents, ensure that Teachable maintains acceptable chargeback rates so that our payment processing activities can continue. In addition, Fraud Agents play an important role in identifying and managing fraud across the platform, thus strengthening the integrity of our offering and further protecting the Company, its employees and our Creators. 

Product Support Engineer

Bluecore
Greater NYC Area
1 week ago
+24
We are looking for a passionate, creative, and highly competent Product Support Engineer. Your job is to make the lives of our customers (both external and internal) as easy as they can be when it comes to getting more out of our product. This is an integral role at Bluecore as you will help work through any challenges our customers have with our product and ultimately make them want to shout from the rooftops about how much they love Bluecore. We are a rapidly growing company with an “all hands on deck” and “roll up your sleeves” work ethic. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers and is resourceful & tenacious.

Client Onboarding Manager

Bluecore
Greater NYC Area
1 week ago
+24
This is an integral role at Bluecore as you empower our customers to create their own campaigns and set them up for success. Your energy and enthusiasm will change the way that our customers work with us. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers and is resourceful and tenacious. As a Client Onboarding Manager, you will be ensuring that customers have Bluecore fully configured, the customer has completed all of their deliverables and is fully trained to start executing campaigns. Metrics will include the time to launch customers, quality launches, launch success metrics and customer satisfaction. Are you up for the challenge?

Customer Experience Associate

Atoms
1 week ago
+17
Atoms is looking for a Customer Experience associate to join our growing team, who will be reporting to our Head of Operations. You love to make people happy and drive all touch points with the customer first mindset. You will be a critical member of the Atoms team, driving the dialogue with the Atoms community and supporting our customer through every step of the journey. The ideal hire is a self-starter, service-oriented, takes pride in their work product, and cares deeply about every touch point our customer experiences with the Atoms' brand. You thrive in a collaborative environment, and will work cross-functionally with Data, Growth/Marketing, Engineering, and other teams to help leverage consumer insights that drive strategic business priorities.

General Manager

Betterment
Greater NYC Area
1 week ago
+42
Betterment for Business is an award winning 401(k) partner that works as hard for your money as you work to earn it. We’re seeking a General Manager to lead a customer-focused b2b business. Our story is one you get - and you’re excited to tell it. We started this business out of frustration with the lack of innovation in the 401k space, and a desire to bring the same values and service available to our retail customers to the employer space. You understand that success is not just about hitting our sales goals today, but empowering an organization to scale for years to come. We have ambitious goals - to be the fastest growing offering in the market - and you’re looking for exactly that sort of career-defining challenge. 

Senior Software Engineer - NetSuite

Moda Operandi
Greater NYC Area
2 weeks ago
+48
Build state of the art systems that have real revenue-generating impact. Be creative and experiment with new solutions while also being pragmatic and committed to code optimization, maintainability, and quality that can scale to a large user base. Help define our development environment, and communicate the best development practices within the organization (code reviews, testing, lighting talks, etc). Develop and implement distributed systems using best practices and tools - including documentation and evangelism. Work closely with other teams (business partners, Product, and UX) to drive product development. Own everything from development through to production, including AWS assets. Lead discussions and contribute to technical architecture decisions. Mentor more junior engineers.

IT Service Desk Technician

Head of Strategy & Business Development

Facilities Manager

Grubhub
Greater NYC Area
2 weeks ago
+30
The right candidate for this office/ facilities position is a self starter, reliable, proactive thinker,  is organized, has strong communication skills and is a team player. This position reports to the National Workplace Manager. Below are some of the major responsibilities for the role, at all locations listed above:

Client Success Manager

Strategic Customer Success Manager

Narrativ
Greater NYC Area
2 weeks ago
+20
Narrativ is looking to hire a Senior Growth Manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team and our Client teams to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. You'll work directly with our clients and their stakeholders, really hone in on understanding their content, ROI and marketing goals and be a partner for them in building a strategy for execution. 

Director, Client Success

Narrativ
Greater NYC Area
2 weeks ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for omni-channel retailers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. 

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,576
Min: $31K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Office Manager $61,656
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $86,892
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Operations Manager $92,543
Min: $45K
Max: $250K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $139,276
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,205
Min: $95K
Max: $588K

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC