NYC Startup Jobs—Find a Tech Job | Built In NYC

NYC Tech Jobs and Startup Jobs

45

Facilities Technician

Rent the Runway
Greater NYC Area
1 hour ago
+38
About Us: At Rent the Runway, our mission is to make women feel empowered and self-confident every single day by combining best in class technology, logistics, and customer service. Since our launch in 2009, we’ve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - and we are passionate about continuing to innovate our customer

Director of Training (CX and Retail)

Executive Assistant

Claims Associate

Customer Experience Operations Associate

Team Lead, Customer Experience (SHIFT: 1pm - 10pm, M-F)

Weekend Team Lead, Customer Experience (SAT & SUN REQUIRED)

Manager, Facilities

Customer Experience Associate II - Weekends Only

Senior Manager, Environmental Health & Safety

Network Engineer

Senior Manager, Retail Operations

Claims Team Lead

Team Lead, Operations

Manager, Operations

Sr Manager, Operations

Customer Experience Associate II

Membership Experience Associate

Load 10 more jobs18 jobs at Rent the Runway

Director of Customer Success

CreatorIQ
Greater NYC Area
1 day ago
+32
CreatorIQ is looking for an experienced Director of Customer Success who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our New York customer segment. This will include: overseeing a team of Customer Success Leads in our NYC office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Director of Sales Strategy & Operations

Handy
Greater NYC Area
1 day ago
+25
Handy is changing the way the world buys services by connecting customers with vetted, independent, local service professionals in a fast, convenient and reliable way - at the tap of a button. Started in 2012 by Oisin Hanrahan & Umang Dua, Handy has scaled to offer cleaning, installation, and assembly services across the entire US and has processed over 3 million transactions. We’re thrilled to announce Handy is now a part of ANGI Homeservices

Global Head of Real Estate/Facilities

Riskified
Greater NYC Area
1 day ago
+19
About Us Riskified is the AI platform powering the eCommerce revolution. We use cutting-edge technology, machine-learning algorithms, and behavioral analytics to identify legitimate customers and keep them moving toward checkout. Merchants use Riskified to increase revenue, prevent fraud, and eliminate customer friction. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars of revenue for merchants across

Customer Success Manager

Teampay
Greater NYC Area
1 day ago
+16
About Teampay Teampay is the first purchasing software built for fast-growing, technology-enabled businesses. The way companies spend money has changed, rendering most expense management tools obsolete. Our products empower businesses to request, approve and track spending in real-time. Every day, more and more finance teams rely on Teampay to scale company purchasing. Led by an experienced team with prior exits, Teampay has raised double-digit

Application Support Analyst

Quartet Health
Greater NYC Area
2 days ago
+32
Troubleshooting, testing and coordinating to resolve issues while providing status to internal clients on a timely basis with limited supervision. Documenting internal processes and/or business requirements. Reviewing the progress of and evaluating projects in terms of results achieved. Providing internal training and presentations on applications.

Customer Success Representative

Justworks
Greater NYC Area
3 days ago
+37
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Claims Coordinator

Executive Assistant

Revenue Operations Analyst

Customer Onboarding Associate

First Impressions Associate

Benefits/401(k) Coordinator

Load 3 more jobs7 jobs at Justworks

Office Manager & EA (NewCo)

Harry's
Greater NYC Area
4 days ago
+32
The Office Manager / Executive Assistant role is extremely broad. As one of the initial employees at an early-stage start-up, you’ll wear many different hats - from supporting team meetings to ensuring payroll and benefits are properly administered to keeping supplies in stock. Additionally, you’ll support the NewCo CEO and Leadership Team administratively (managing calendars, travel, expenses). You’ll also play a key role in helping build the NewCo culture and making it an awesome place to work. In short, this highly organized, endlessly resourceful, thoughtful person will be a jack/jill of all trades that ensures nothing falls through the cracks. You’ll not only have the unique opportunity to gain experience in helping build a company from the ground up, but you’ll have a significant role in shaping its success.

DTC Director (Flamingo)

Operations Manager (Localisation US)

Revolut
Greater NYC Area
5 days ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

NYC Delivery Lead

Feather
Greater NYC Area
5 days ago
+24
At Feather, our mission is to transform humanity's relationship with material goods to create a healthier and happier planet. You’ll join a fast-paced, innovative team whose passion lies in delighting customers and helping people live lighter. Feather is growing our best-in-class logistics team in New York, and is seeking a Delivery Lead to manage daily deliveries to our customers. You will be responsible for successfully completing a daily route

Customer Success Manager

Snappy Gifts
Greater NYC Area
6 days ago
+28
Snappy is looking for a fast learner, multi-task Rockstar to join our Customer Happiness team!  Snappy Gifts is a fast-growing enterprise gifting platform that’s disrupting the corporate gifting market. Snappy Gifts offers its client’s employees a great experience that increases their motivation, happiness, and appreciation. Snappy is rapidly growing its Account Manager's team and we’re looking for someone special to join our team and grow with

Executive Assistant

Paxful
Greater NYC Area
6 days ago
+26
Paxful is a leading peer-to-peer powered bitcoin marketplace and a universal money translator. Our mission is social justice through financial freedom worldwide. By offering a platform with over 300 financial networks that empowers both merchants and buyers alike, we have created opportunities for millions across the globe who don’t have access to traditional banking services. Paxful was founded in 2015 and has an established headquarters in New

Office Operations Manager

Atoms
6 days ago
+17
The Atoms' team is looking for an Office Operations Manager with a passion to make people happy and lead with a hospitality mindset. You love to make things work efficiently and have the ability to quickly navigate evolving employee needs. You exude an energy of customer service and accommodation whilst maintaining brand standards and fostering the evolving Atoms culture. This hire thrives in a fast-paced environment, has a genuine passion for a job well done, and consistently drives all initiatives with immaculate attention to detail. In addition to internal support, they will be external-facing, managing vendor relationships, events, and overseeing facilities maintenance projects/sourcing. You think outside the squared cubical, are always watching and learning processes and imagining how to optimize them with your coworkers in mind. A valuable opportunity to expand research/sourcing skills, and develop cost-effective vendor relationships, and immerse yourself in the enterprising world of startups.

Partnership Development Manager

Healthify
Greater NYC Area
6 days ago
+33
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

Vice President, Global Partner Management - IBM

UiPath
Greater NYC Area
6 days ago
+33
UIPath is committed to building a global partner ecosystem that can identify opportunities and deliver solutions which address their customers’ needs. The role of Vice President, Global Partner Management is responsible for developing our business GSI business with IBM. For this position, we are looking for a candidate with a strong go-to-market background with significant partnering experience with GSI and advisory firms, across direct, alliance and indirect channels.

Vice President, Global Partner Management - KPMG

IT Architect - Integrations Lead

Customer Success Manager - (Partner Team)

ServiceNow Practice Manager

Load 1 more jobs5 jobs at UiPath

Technical Support Engineer

Neverware
Greater NYC Area
6 days ago
+24
Who We Are: Neverware’s flagship product, CloudReady, reimagines the desktop operating system by prioritizing security, manageability, and of course, performance—whether your computer is brand new or 10 years old. With CloudReady, schools and enterprise organizations alike can maximize their IT investments by transforming their existing fleets of PCs and Macs into simple, secure, and fast machines that provide the same user experience and

Customer Experience Associate - Social Media

The Farmer's Dog
Greater NYC Area
6 days ago
+11
Deliver awe-inspiring customer service on Facebook, Twitter, and Instagram. Leave every prospective and current customer feeling loved and valued. Utilize feedback to improve systems and assist in developing The Farmer's Dog Customer Journey. Track responses and work with product team to develop future improvements. Learn to be a health and nutrition wiz; provide support on dog health, care, and wellness. Participate in cross-functional projects with opportunities for growth, i.e. customer insights, user experience, operations.

Inventory Planner

Public Goods
Greater NYC Area
1 week ago
+10
Public Goods' mission is to make premium-quality, healthy products affordable to everyone. We've been growing fast, and we are looking for someone to take change of our quickly increasing inventory flow. You'll be managing an inventory of hundreds of SKUs across personal care, household, and food, shipping out to customers all over the world. You Will: Manage inventory levels and turn targets on hundreds of SKUs, across dozens of locations. M

IT Executive Desktop Engineer (Onsite)

Entara
Greater NYC Area
1 week ago
+11
Our NYC IT Executive Desktop Engineer Engineer is primarily responsible for providing first- and second-tier on-site support exclusively to one of Entara’s key clients. Issues range from desktop support issues for executives to network and systems support issues, as well as working alongside the client team as an integral project resource. Being a role that is relied upon by both our client’s end users and IT staff, this role is integral to the success of one of our key client relationships and is tasked with being the proactive, gap-filler guru versus a master at just “keeping things afloat”. Our NYC Engineer will be the acting face for our company, building our brand in the Big Apple and must be up to the challenge! 

Head of Merchandising

Grailed
Greater NYC Area
1 week ago
The Head of Merchandising / GM should be creative and undeterred by roadblocks, able to find alternative solutions to reach performance goals. Many traditional solutions at other companies may not be applicable at Grailed due to the nature of our two-sided marketplace, requiring a candidate adept at testing new opportunities with cross-functional partners. All leaders at Grailed are “managers-doers,” able to both drive the big picture and roll up ones’ sleeves when necessary.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,145
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $76,090
Min: $40K
Max: $150K
Business Analyst $87,163
Min: $12K
Max: $167K
Operations Manager $87,326
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $106,214
Min: $50K
Max: $150K
Director of Operations $126,892
Min: $55K
Max: $200K
Director of Customer Success $136,652
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+37
HR Tech, Payments
+24
Angel or VC Firm, Artificial Intelligence

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