NYC Tech Jobs and Startup Jobs

62

Customer Educator (NYC)

Teachable
Greater NYC Area
4 hours ago
+38
Efficiently deliver solutions to customers by email and live chat and drive results by meeting or exceeding individual and team productivity and quality goals. Build encyclopedic knowledge of the functionality and capabilities of the Teachable platform, keeping pace with the continued evolution of our product features and capabilities. Demonstrate strong communication and interpersonal savvy by explaining processes and technical information in a concise and thorough manner, to support diverse customers and teammates. Collaborate and help close the customer feedback loop by reporting/synthesizing feedback to our product and engineering teams.

Fulfillment Lead

Feather
Greater NYC Area
18 hours ago
+24
At Feather, our mission is to transform humanity's relationship with material goods to create a healthier and happier planet. You’ll join a fast-paced, innovative team whose passion lies in delighting customers and helping people live lighter. Feather is growing our best-in-class operations team in New York, and is seeking a Fulfillment Lead to manage the complex operations in our last-mile fulfillment centers. You will be responsible for driving

Team Lead, Operations

Rent the Runway
Greater NYC Area
18 hours ago
+38
The Team Lead is responsible for a specific department within a fulfillment and distribution environment. They lead a team of associates around safety, production, cost and quality all while driving a positive employee experience. A Team Lead is a servant leader; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises.

Claims Team Lead

Manager, Operations

Store Experience Manager

Sr. Manager, Dry Cleaning Operations

Sr Manager, Operations

Store Operations Manager

Drop-Off Box Team Lead

Membership Experience Associate

Customer Experience Associate II

Operations Associate

General Manager, Operations

Weekend Team Lead, Customer Experience

Claims Associate

Customer Experience Operations Associate

Customer Experience Associate II - Weekends Only

Store Experience Associate

Network Engineer

Manager, Logistics

Load 10 more jobs19 jobs at Rent the Runway

Sr. Director of Business Operations

Bizly
Greater NYC Area
23 hours ago
+18
Sales and User Operations: build the "railroad tracks" from customer demo thru to successful implementation, onboarding, and user adoption, utilizing both internal and contracting resources. You will build bridges between sales, customer success, and our user support team. Supplier Operations: oversee our product, engineering and contracting resources to enable rapid growth of our supplier directory across North America and then international. Team and General Operations: support the CEO and assist with installing and overseeing an OKR system across departments as well as identify improved systems for talent sourcing, management, and company operations.

Director of Customer Success

Bizly
Greater NYC Area
23 hours ago
+18
Customer Success Processes: build the "railroad tracks" of our customer success implementation and onboarding process and workflows. You will work with our team to build out a set of scalable assets and workflows that makes our customers shout about how great it is to work with Bizly. Customer Success Operations: take on a few of our big accounts as their customer success lead, and use that experience to create systems and processes that filter down to our customer success managers and help us scale our customer success team. Helping us create alignment and visibility around shared success definitions with customers, and provide transparency to track their success. Adoption, Retention, and Growth: work to help Bizly innovate a system that accomplishes two objectives - making BIzly successful for the organizations we serve; while also achieving widespread adoption across their employee base.

Operations Associate

Drive Sally
Greater NYC Area
1 day ago
+15
Overview As an Operations Associate, you will help us achieve our mission by managing the core of Sally’s platform: drivers and vehicles. First, our customers: the drivers. You will convert prospects into customers, and convert customers into the safest and highest-earning rideshare drivers in NYC. Your job will be to engage, empower, and support all Sally drivers 24 hours a day.  Second, our assets: the vehicles. You will oversee the entire

Customer Experience Associate

Atoms
1 day ago
+17
Atoms is looking for a Customer Experience associate to join our growing team, who will be reporting to our Head of Operations. You love to make people happy and drive all touch points with the customer first mindset. You will be a critical member of the Atoms team, driving the dialogue with the Atoms community and supporting our customer through every step of the journey. The ideal hire is a self-starter, service-oriented, takes pride in their work product, and cares deeply about every touch point our customer experiences with the Atoms' brand. You thrive in a collaborative environment, and will work cross-functionally with Data, Growth/Marketing, Engineering, and other teams to help leverage consumer insights that drive strategic business priorities.

SVP, New Verticals

CLEAR
Greater NYC Area
1 day ago
+12
Reporting to the CEO, the SVP of New Verticals will be responsible for envisioning, identifying and building businesses in new growth areas that will expand the CLEAR platform. He/she will lead in a fast-paced environment with high expectations to analyze, launch, and scale a number of business lines. This individual will lead a team that will attract new partners, members, and revenue sources for CLEAR and drive business growth that is aligned to broader organization strategy in a structured and organized way. Furthermore, this individual will provide critical leadership and guidance to the General Managers of each vertical (including healthcare, payments, building access, etc.) in his/her organization to develop strategic plans and financial models that will drive the successful execution of the overarching vision and plan.

GM, Enterprise & Digital Identity

Senior Infrastructure Security Engineer

Showroom Supervisor

Moda Operandi
Greater NYC Area
1 day ago
+48
Manage the day to day operations of the showroom, team scheduling and standards. Manage operations and processes for all merchandising and stylist showroom requests. Assist stylist in their appointments as requested. Ability to host clients when stylist is unable; must have a comfortable and professional level interacting with clients. Drive excitement and client engagement, leading to sales and client acquisition, through the planning and merchandising of showroom product. Act as a senior Moda Ambassador to host showroom client events and activations. Create opportunities to surprise & delight clients; execute the highest level of bespoke luxury service in the industry and drive Stylist team to execute the same. Schedule product training for the Stylist team and support to train new Stylists.

Property Manager

Domio
Greater NYC Area
2 days ago
+32
The Property Asset Manager will be Domio’s liaison and first point of contact for any landlord and/or tenant interactions. This person will implement and oversee strategic management systems to preserve investment value and minimize risks for our portfolio.

VIP Entertainment Travel Concierge – New York City…

Rollinglobe
Greater NYC Area
2 days ago
The day to day responsibilities will range in scope from VIP reservation support including facilitation of GTSO team reservations. This will include managing the particular needs of each including use of client specific airline programs & perks while balancing the needs to use unused ticket inventory. May also include providing assistance with travel arrangements for traveling companions for both corporate, film and entertainment travel, and/or leisure requirements as requested by the GTSO team.

Customer Experience Associate (Full-Time)

Harry's
Greater NYC Area
2 days ago
+32
You will be responsible for ensuring that all of our customers have a best-in-class quality customer experience across multiple channels. You will act as a subject matter expert who can both problem solve and connect with customers on a human level. You will be apart of an empathetic and supportive team, where your front-line work is directly connected to the growth and success of Harry’s. 

Director, Acquisition Marketing and Digital Product

Distribution Sr. Associate - New Growth

Customer Experience Manager (NewCo)

Remote Customer Experience Associate (Part-Time)

Load 1 more jobs5 jobs at Harry's

Regional Head of Real Estate - New York

Domio
Greater NYC Area
4 days ago
+32
As the Regional Head of Real Estate - New York, you will rapidly grow our supply of profitable Domio properties by fostering relationships with owners and developers on-the-ground to create customized boutique hotels through master leasing either partial or full buildings. You will also work with our partners to analyze structures for compliance with local requirements and support closing by expediting any regulatory approvals.

Head of Fulfillment & Distribution

LeafLink
Greater NYC Area
4 days ago
+18
As the first member of the LeafLink Fulfillment and Distribution Team, the Head will review, strategize and execute on the inclusion of shipping services for LeafLink’s marketplace customers. Our marketplace is already managing over 20% of all legal cannabis wholesale orders in the US and this position has the unique opportunity of setting the standard supply-chain logistics in our rapidly-growing space. This team member will own the concept, from start to finish, that empowers licensed cannabis Brands to incorporate last-mile delivery to create consistency and reliability for Retailers.

Senior Software Engineer - NetSuite

Moda Operandi
Greater NYC Area
4 days ago
+48
Build state of the art systems that have real revenue-generating impact. Be creative and experiment with new solutions while also being pragmatic and committed to code optimization, maintainability, and quality that can scale to a large user base. Help define our development environment, and communicate the best development practices within the organization (code reviews, testing, lighting talks, etc). Develop and implement distributed systems using best practices and tools - including documentation and evangelism. Work closely with other teams (business partners, Product, and UX) to drive product development. Own everything from development through to production, including AWS assets. Lead discussions and contribute to technical architecture decisions. Mentor more junior engineers.

Head of Information Security Compliance

Bread
Greater NYC Area
4 days ago
+42
Bread is a technology company that aims to transform the world of paper credit card applications and hidden interest rates by providing leading point-of-sale financing options for merchants across the e-commerce journey. We build tools, technologies and APIs that allow merchants to integrate an installment loan financing and checkout experience anywhere in their customers’ shopping journey. Bread was started in 2015 by financial technology

Property Manager

Venn
5 days ago
+31
The Role We are currently hiring a Property Manager. The role will reside at our office in the neighborhood of Bushwick in Brooklyn and work directly with our Head of Real Estate on all aspects of asset management: Ensure proper maintenance and security for all properties Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed Respond to emergencies 24/7 and coordinate resolution B

Head of Markets

Quartet Health
Greater NYC Area
5 days ago
+32
The Head of Markets will lead our team of General Managers in charge of on-the-ground operations across all Quartet Health markets in the U.S. This team of line leaders is responsible for building strong local presence in each of our markets, partnering with leading Health Systems, physician practices, and other channels to start patients on their journey to get the mental health care they need. 

Manager, Hospitality Strategy and Operations

Bizly
Greater NYC Area
6 days ago
+18
Hospitality supplier content: you will own our hospitality supplier database and content. This means you will own our relationships with content API providers, and you will have direct oversight on the maintenance of our database, working with our product team (on voice and tone), engineers (on API updates), content contractors (on expansion) and/or identifying new resources as required to oversee the growth of our directory. You will build intelligent systems to rapidly scale and quality control our venue directory. Hospitality supplier relationships and partnerships: as a “no commission” platform in the events world, we are looking to extend our industry presence rapidly. You will be responsible for sales and partnership outreach across hotels, restaurants, activities, and unique venues. You will work with our product and engineering team to develop products that make it easy for these venue groups to manage their own content and get business from Bizly. International growth: You will be responsible for strategizing and executing the growth of our hospitality directory in Europe and Asia. Here you will work with our sales and operations team, and you will be involved in leading an effort to internationalize our directory.

Executive Assistant

The Farmer's Dog
Greater NYC Area
6 days ago
+17
Our CEO is looking for an experienced Executive Assistant to help work as a force multiplier as we scale the company. You will providing administrative support to the CEO, helping him focus on the most important tasks. The role poses the opportunity to see the inner workings at a fast growing company at the highest level and grow into supporting other Executives across the team.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,892
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,350
Min: $40K
Max: $150K
Business Analyst $86,598
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $123,570
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $181,160
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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