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NYC Tech Jobs and Startup Jobs

37

Customer Experience Associate II - Weekends Only

Rent the Runway
Greater NYC Area
3 hours ago
+38
Customer Experience Associates (CXA) will be responsible for ensuring that all of our customers have the Cinderella Experience that has personified the Rent The Runway brand. This role will act as a subject matter expert who delivers empathetic, detail-oriented solutions to our customers. As our frontline, all CXAs are trained and positioned for optimal employee effectiveness. This role will work Saturdays and Sundays, during the early shift (7am - 3pm) or afternoon shift (12pm - 8pm). We are committed to providing employees with opportunities for growth and development, as well as an environment where your ideas will help us drive our business and create a more meaningful employee experience.

Senior Manager, Environmental Health & Safety

Network Engineer

Vendor Relations Coordinator

Claims Team Lead

Platform Engineer

Manager, Operations

Team Lead, Operations

Executive Assistant

Sr Manager, Operations

Manager, Facilities

Customer Experience Associate II

Membership Experience Associate

Facilities Technician

Director of Training (CX and Retail)

Manager, Inventory Innovation

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Customer Success Representative: Wed-Sat (8:00 a.m…

Justworks
Greater NYC Area
3 hours ago
+37
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Customer Success Representative

Customer Onboarding Manager

Executive Assistant

Revenue Operations Analyst

Customer Onboarding Associate

IT Contractor

Benefits/401(k) Coordinator

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Customer Success Manager

Snappy Gifts
Greater NYC Area
4 hours ago
+28
Snappy is looking for a fast learner, multi-task Rockstar to join our Customer Happiness team!  Snappy Gifts is a fast-growing enterprise gifting platform that’s disrupting the corporate gifting market. Snappy Gifts offers its client’s employees a great experience that increases their motivation, happiness, and appreciation. Snappy is rapidly growing its Account Manager's team and we’re looking for someone special to join our team and grow with

Office Operations Manager

Atoms
16 hours ago
+17
The Atoms' team is looking for an Office Operations Manager with a passion to make people happy and lead with a hospitality mindset. You love to make things work efficiently and have the ability to quickly navigate evolving employee needs. You exude an energy of customer service and accommodation whilst maintaining brand standards and fostering the evolving Atoms culture. This hire thrives in a fast-paced environment, has a genuine passion for a job well done, and consistently drives all initiatives with immaculate attention to detail. In addition to internal support, they will be external-facing, managing vendor relationships, events, and overseeing facilities maintenance projects/sourcing. You think outside the squared cubical, are always watching and learning processes and imagining how to optimize them with your coworkers in mind. A valuable opportunity to expand research/sourcing skills, and develop cost-effective vendor relationships, and immerse yourself in the enterprising world of startups.

Procurement Associate Director

Scentbird
Greater NYC Area
17 hours ago
+20
Support the end to end supply chain by driving service, quality and continuous improvement. Lead all purchasing and sourcing processes for Scentbird. Achieve continuous cost reduction in all purchasing categories. Strategically source components in efforts to achieve just in time manufacturing. Negotiate service level agreements and implement vendor and supplier scorecard system.

Executive Assistant

Paxful
Greater NYC Area
1 day ago
+26
Paxful is a leading peer-to-peer powered bitcoin marketplace and a universal money translator. Our mission is social justice through financial freedom worldwide. By offering a platform with over 300 financial networks that empowers both merchants and buyers alike, we have created opportunities for millions across the globe who don’t have access to traditional banking services. Paxful was founded in 2015 and has an established headquarters in New

Merchandising Associate

PHIDO
Greater NYC Area
1 day ago
+16
PHIDO is the Digital Solutions Division of Phillips Pet Food and Supplies, the leading distributor in the pet industry. We tackle complex operational and technological challenges for pet industry players, so they can focus on their customers and sales. The first such product is Endless Aisles, a drop-ship fulfillment service helping stores expand their offering and connect with their customers online.   Role Vision We are looking for an energetic

Customer Experience Associate

Billie, Inc.
Greater NYC Area
1 day ago
About Billie, Inc. The vision for Billie, Inc. from day one was to create an unapologetically, female-first company in the male-dominated shaving category. Our mission is to provide women with quality shaving and body care products without the pink tax. Billie started with razors because shaving brands have always been designed for men, which may explain why women are still overpaying for razors. Women shouldn't be an afterthought in the shaving

Senior Banking Operations Lead - ACH

N26
Greater NYC Area
1 day ago
+20
We are The Mobile Bank. Our vision is to build a bank the world loves to use. Technology and design empower everything we do. N26 is Europe’s first Mobile Bank with a full European banking license. We have 2.4 million customers across 24 markets. Our team of over 800 employees in 3 locations is concentrated on reinventing the banking experience for the digital generation. Valentin Stalf and Maximilian Tayenthal founded N26 in 2013 and launched

Inventory Planner

Public Goods
Greater NYC Area
1 day ago
+10
Public Goods' mission is to make premium-quality, healthy products affordable to everyone. We've been growing fast, and we are looking for someone to take change of our quickly increasing inventory flow. You'll be managing an inventory of hundreds of SKUs across personal care, household, and food, shipping out to customers all over the world. You Will: Manage inventory levels and turn targets on hundreds of SKUs, across dozens of locations. M

Client Onboarding Manager

Bluecore
Greater NYC Area
4 days ago
+24
This is an integral role at Bluecore as you empower our customers to create their own campaigns and set them up for success. Your energy and enthusiasm will change the way that our customers work with us. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers and is resourceful and tenacious. As a Client Onboarding Manager, you will be ensuring that customers have Bluecore fully configured, the customer has completed all of their deliverables and is fully trained to start executing campaigns. Metrics will include the time to launch customers, quality launches, launch success metrics and customer satisfaction. Are you up for the challenge?

Client Success Manager

Yotpo
Greater NYC Area
4 days ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

DTC Director (Flamingo)

Harry's
Greater NYC Area
4 days ago
+32
The Flamingo DTC Director will lead a team that is responsible for developing and executing on our eCommerce and digital strategy. You will be responsible for growth marketing (acquisition and retention), digital customer experience, and roadmap setting. You will scale our online business and ensure that the experience customers have with our digital touchpoint ladder up to our overarching brand goals. You will improve process and collaborate across groups on major brand initiatives and provide coaching and professional growth to your team. You will report to the Senior Director of Flamingo Business Operations.

Senior Manager, Inventory & Supply

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
4 days ago
+13
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Head of Merchandising

Grailed
Greater NYC Area
4 days ago
The Head of Merchandising / GM should be creative and undeterred by roadblocks, able to find alternative solutions to reach performance goals. Many traditional solutions at other companies may not be applicable at Grailed due to the nature of our two-sided marketplace, requiring a candidate adept at testing new opportunities with cross-functional partners. All leaders at Grailed are “managers-doers,” able to both drive the big picture and roll up ones’ sleeves when necessary.

Customer Experience Associate

Splendid Spoon
Greater NYC Area
5 days ago
+18
Description: Splendid Spoon is looking for a Customer Experience Associate to provide customers with best-in-class care and support. This is a multi-layer position that provides unmatched quality support for Splendid Spoon customers by email, phone, and live chat with room for growth within a tight knit team. The ideal candidate will become an expert in our customers, a trusted advisor for our community, and help share insights with the broader

Supply Chain & Logistics Manager

Splendid Spoon
Greater NYC Area
5 days ago
+18
Description: Splendid Spoon is entering a period of unprecedented growth. There’s a tremendous opportunity to take ownership, expand and improve our supply chain operational processes — and we’re looking for our first Full-Time Logistics Manager to play a huge part! You’re a natural and gifted communicator, with the unique combination of outstanding attention-to-detail and data-backed strategic thinking. You will work closely with Splendid Spoon

Supply Chain Manager

Atoms
1 week ago
+17
Atoms is looking for a Supply Chain Manager to join the team in our Brooklyn HQ. The ideal hire will lead our end-to-end supply chain process, collaborate cross-functionally, and implement continuous improvement of business processes. You are an effective leader with the capability to quickly pivot and adapt to the fast pace world of operations. This hire is obsessed with data and will infuse key metrics in all decision-making activities across the business. When it comes to contract negotiations, building effective and scalable processes, you never settle for good enough.

Customer Experience Associate

Atoms
1 week ago
+17
Atoms is looking for a Customer Experience associate to join our growing team, who will be reporting to our Head of Operations. You love to make people happy and drive all touch points with the customer first mindset. You will be a critical member of the Atoms team, driving the dialogue with the Atoms community and supporting our customer through every step of the journey. The ideal hire is a self-starter, service-oriented, takes pride in their work product, and cares deeply about every touch point our customer experiences with the Atoms' brand. You thrive in a collaborative environment, and will work cross-functionally with Data, Growth/Marketing, Engineering, and other teams to help leverage consumer insights that drive strategic business priorities.

Office Administrator

LeafLink
Greater NYC Area
1 week ago
+12
From the morning essentials that get us going to the office space that motivates our productivity, the Office Admin is there to make it happen. Your expertise lies in your positivity, approachability, and execution abilities in a swiftly changing start-up environment ranging from working with C-level execs to engineers, new-hires, and interns. As Office Admin, you will be the first impression for the entire organization and play a critical role in the daily operations of the office.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,254
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $87,050
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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