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NYC Tech Jobs and Startup Jobs

8

Head of Customer Success

Summer
Greater NYC Area
3 days ago
+14
Who We Are Summer’s mission is to help the 45 million Americans burdened by student debt save time and money through smart, algorithm-based recommendations. Summer combines policy expertise and innovative technology to serve student loan borrowers across the country. Our founding team draws on years of experience in public policy, law, consumer finance, and engineering to tackle one of the greatest challenges of our generation. We’re registered

Customer Success Manager

Snappy Gifts
Greater NYC Area
5 days ago
+28
Snappy is looking for a fast learner, multi-task Rockstar to join our Customer Happiness team!  Snappy Gifts is a fast-growing enterprise gifting platform that’s disrupting the corporate gifting market. Snappy Gifts offers its client’s employees a great experience that increases their motivation, happiness, and appreciation. Snappy is rapidly growing its Account Manager's team and we’re looking for someone special to join our team and grow with

Client Solutions Architect

Lifion by ADP
Greater NYC Area
5 days ago
+30
 About us We are a special venture within a large established company. We are “re-writing the rules” and defining our own standards for success. We have access to the resources of a Fortune 500 with the velocity of a startup. Our team is high powered and committed: we expect the same from every person we hire. Our industry is at the beginning of a transformational shift and we intend to lead it. We are building products and services to help both

Customer Success Representative: Wed-Sat (8:00 a.m…

Justworks
Greater NYC Area
5 days ago
+37
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Customer Success Representative

Customer Onboarding Manager

Executive Assistant

Revenue Operations Analyst

Customer Onboarding Associate

IT Contractor

Benefits/401(k) Coordinator

Load 4 more jobs8 jobs at Justworks

Workplace Coordinator

Skillshare
Greater NYC Area
1 week ago
+32
In this role, you’ll split your time between overseeing the day-to-day maintenance of the office and ensuring that employees (current & future!) are set up for success in our physical space, while also acting as the right hand to our CEO and exec team – booking travel, coordinating a smooth board meeting, or saving him from himself when it comes to installing A/V equipment (almost half of it still works). This role will give you exposure to the exciting world of a fast-paced startup, while supporting an amazing team of motivated, mission-driven colleagues. You’ll be more than just an extra pair of hands – the lift you give our exec team impacts our entire company, and with your help, we’ll ensure Skillshare’s office operations are poised to scale and grow in the coming years.

Client Success Manager

Namely
Greater NYC Area
1 week ago
+24
Develop strong client relationships and serve as the primary contact for assigned clients at the user, management and senior levels. Manage a high-volume book of business averaging $2-3 M in annual revenue. Assist clients in realizing the full value of their investment in Namely leading to a direct and positive impact on client success. Coordinate with and align knowledgeable, engaged, client-focused account service teams. Ensure client readiness for key Namely milestones, conducting quarterly business reviews and serving as the main point of escalation. Utilize metrics and data to make informed decisions, drive utilization & adoption and predict trends for your clients. Collaborate in a fast-paced, high-growth work environment with comfort partnering with internal Namely employees and at our client companies at all levels.

Benefits Consultant

Senior Benefits Consultant

Executive Assistant

Skillshare
Greater NYC Area
2 weeks ago
+32
Our executive team prides itself on working hard and being self-sufficient, however as the business scales, calendars and projects have become increasingly complex. That’s where you come in. We’re looking to bring on an expert Executive Assistant who can seamlessly integrate with our executive team and give them leverage across the board – whether that’s booking travel, coordinating a smooth board meeting, or saving our CEO from himself when it

Administrative Assistant

Newsela
Greater NYC Area
2 weeks ago
+42
Effectively manage the Leadership Teams calendar, travel schedule, expenses. Manage communications related to meetings, event planning, board meetings and interviews. Support the design, development and delivery of content for Board of Directors.. Provide backup support to Executive Assistant as needed. Track use of corporate credit card and ensure timely and accurate reconciliations.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,129
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,326
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,512
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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