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NYC Tech Jobs and Startup Jobs

9

Customer Success Advocate

monday.com
Greater NYC Area
1 day ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Executive Assistant

Skillshare
Greater NYC Area
4 days ago
+32
Our executive team prides itself on working hard and being self-sufficient, however as the business scales, calendars and projects have become increasingly complex. That’s where you come in. We’re looking to bring on an expert Executive Assistant who can seamlessly integrate with our executive team and give them leverage across the board – whether that’s booking travel, coordinating a smooth board meeting, or saving our CEO from himself when it

Customer Experience Associate

Abacus
Greater NYC Area
5 days ago
+17
The majority of your day will be spent answering incoming support emails and live chat inquiries dealing with how-to questions and technical issues in a knowledgeable and articulate manner. Rooting out customer pain-points and influencing processes around reporting so that we can make data driven decisions. Collaborating with our product and engineering teams, influencing product roadmap and being a knowledgeable resource for your co-workers. Finding creative ways to reduce friction and make our customer experience seamless. Leveraging internal tools to best support customers and increase productivity. Confirming, reproducing, and escalating potential product defects with proper documentation. Creating and updating support collateral. Thoroughly learning as many aspects of the Abacus software to become a true product expert by remaining up-to-date with Abacus’ latest product updates and releases. Other ad-hoc duties as assigned by Support Manager.

CSM Team Leader

monday.com
Greater NYC Area
5 days ago
+19
In this role, you will work closely with CSM leadership to help build a team of elite Specialists. We’re looking for our next exceptional manager with a passion for developing others, building effective teams, and helping us uphold and surpass our commitments to the customers we serve.

Administrative Assistant

Newsela
Greater NYC Area
1 week ago
+42
Effectively manage the Leadership Teams calendar, travel schedule, expenses. Manage communications related to meetings, event planning, board meetings and interviews. Support the design, development and delivery of content for Board of Directors.. Provide backup support to Executive Assistant as needed. Track use of corporate credit card and ensure timely and accurate reconciliations.

Executive Assistant to the CEO

Newsela
Greater NYC Area
1 week ago
+42
This is an incredible opportunity to lead an executive support function at a face-paced, high growth edtech company. Reporting to the CEO, you will be a key member in the development of all administrative projects at Newsela. You have the confidence to take on any project and are proactive in your daily work. You welcome change and have the ability to anticipate the needs of the CEO. We are looking for someone who has a commitment to continuous improvement and is excited to add value each and everyday. 

Head of Customer Success

Summer
Greater NYC Area
2 weeks ago
+14
Who We Are Summer’s mission is to help the 45 million Americans burdened by student debt save time and money through smart, algorithm-based recommendations. Summer combines policy expertise and innovative technology to serve student loan borrowers across the country. Our founding team draws on years of experience in public policy, law, consumer finance, and engineering to tackle one of the greatest challenges of our generation. We’re registered

Director of Customer Success

Abacus
Greater NYC Area
3 weeks ago
+17
The Director of Customer Success will be responsible for leading and inspiring the customer success organization (Success Managers, Implementation, and technical support) in all aspects of their work to retain recurring revenue and drive incremental growth, all while cultivating outstanding customer loyalty. The ideal candidate will have experience as both an individual contributor and leader/manager in a customer success organization, and will be well versed in interacting with and presenting to senior leadership within a business, including c-level executives, IT, finance, and operations departments. Internally at Abacus you will work across product, engineering, sales, and marketing to ensure successful growth and retention of our customers.

Customer Success Advocate (Spanish Fluency)

monday.com
Greater NYC Area
3 weeks ago
+19
We are are looking for another Customer Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Operations Associate $59,754
Min: $35K
Max: $150K
Office Manager $60,264
Min: $40K
Max: $88K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,368
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Analyst $87,943
Min: $12K
Max: $167K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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