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NYC Tech Jobs and Startup Jobs

4

Executive Administrative Assistant

Newsela
Greater NYC Area
43 minutes ago
+42
This Administrative Assistant for Newsela Executive Team so you get to help define the role and set the standard for the future. You’ll partner and support executives across Sales, Marketing, Community, Product, Technology, Content, and Human Resources. Blending your customer-centric mindset and innate ability to multitask with acute attention to detail, you will be an important catalyst to enabling our rapid growth through operational efficiency. In this role, you will have the opportunity to work closely with a passionate and driven leadership team who is helping shape the future of K-12 education.

Associate Customer Support Manager

Skillshare
Greater NYC Area
4 days ago
+32
As Skillshare’s Associate Customer Support Manager, you’ll play an integral role in building out our customer support program by overseeing our global support staff and empowering them to deliver an amazing experience to our community. In this role, you’ll manage the day-to-day for a team of 15 remote support agents, create new systems and processes to track quality and scale efficiency, and develop and facilitate trainings for the team to ensure ongoing growth and engagement. 

Sr. Manager of Customer Service

Newsela
Greater NYC Area
3 weeks ago
+42
As the Senior Manager of Customer Support Operations, you will lead the Customer Support team’s efforts in ensuring that technical support is provided to our customers. Your goal is to make sure that all efforts are geared towards maintaining a high rate of customer satisfaction and ensuring that all SLA requirements of support are met through the customer lifecycle. This means you’ll be developing efficient policies, procedures, and standards to enable the best customer support possible. You will lead, hire, and train the Customer Support team to provide excellent customer support for educators who are learning how to use the Newsela platform.

Executive Assistant

Skillshare
Greater NYC Area
3 weeks ago
+32
Our executive team prides itself on working hard and being self-sufficient, however as the business scales, calendars and projects have become increasingly complex. That’s where you come in. We’re looking to bring on an expert Executive Assistant who can seamlessly integrate with our executive team and give them leverage across the board – whether that’s booking travel, coordinating a smooth board meeting, or saving our CEO from himself when it

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,952
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $86,821
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,422
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

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Fitness, Hardware
+32
Real Estate, Sharing Economy
+37
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