NYC Tech Jobs and Startup Jobs

18

Security Team Lead

Rent the Runway
Greater NYC Area
1 day ago
+45
About Rent the Runway Rent the Runway is disrupting the $1.7 trillion global fashion industry by introducing clothing rental as a utility in women’s everyday lives and empowering women to feel like their best selves every day. We have pioneered the Closet in the Cloud and believe that every person globally will soon have a subscription to fashion. Since our launch in late 2009, we have raised $190M from top-tier investors and built one of the

Facilities Team Lead

Senior Manager, IT Infrastructure

General Manager, Operations

General Manager, Subscription Retention

Customer Experience Associate II (Shift: 11:30am-8:30pm)

Safety Coordinator

Team Lead, Customer Experience (Shift: 7am-4pm)

Store Experience Associate

Team Lead, Operations

Sr. Manager, Operations

Manager, Logistics

Manager, Operations

Claims Team Lead

Store Operations Manager

Senior Network Engineer

Receptionist

Information Security Analyst

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Workplace Office Manager (Germany HQ)

Peloton
Greater NYC Area
1 day ago
+27
THE ROLE The Workplace Office Manager will keep our German headquarter running like a well-oiled machine. This person will be instrumental in further developing our thriving office culture with innovative zeal. We need a team member who will be a conduit for internal communications while also liaising with external partners. This position is a full time role, based out of our Berlin HQ. RESPONSIBILITIES Ensure the smooth day to day running of the

Senior Network Engineer

Senior Network Architect

Manager, Logistics (DE)

ERP Functional Specialist

NetSuite Functional Consultant

Studio Front Desk Crew (Part-Time)

NetSuite Business Analyst

Senior Director, Supply Chain Systems

IT Support Engineer (Studio)

Studio Front Desk Crew (Full-Time)

Integrations Developer- Dell Boomi

Enterprise Data Analyst

Client Platform Engineer

IT Marketing Business Systems Analyst

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

NetSuite Accounting BSA

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Customer Success Manager

MaestroQA
Greater NYC Area
3 days ago
+36
We are looking for a Customer Success Manager to help support our Mid-market and SMB customers. As our 5th Customer Success hire, you will be instrumental in helping to build out the CS function at MaestroQA. With a fast growing customer base, this is a great opportunity to get in on the ground floor and help drive success at a customer focused company.

Executive Assistant

Urbint
Greater NYC Area
3 days ago
+44
Eager to help create and foster startup culture. Enjoys working on variety of projects. Comfortable with ambiguity. Appreciates receiving feedback and constructive criticism. Previous experience at both large and small companies. Ability to travel within NYC Metro area.

Wow Specialist

Primary Kids
Greater NYC Area
1 week ago
+19
Act as the voice of Primary, spending your days on the front lines servicing customers. Be part of a collaborative team using email, phone, and social media support to rapidly resolve issues, exceed expectations, and deliver outstanding customer support. Think creatively and passionately about ways to make customer interactions as meaningful as possible. Capture customer insights and work with marketing, tech, design, and product teams to improve the overall customer experience and better understand what triggers customers to contact us. You will answer product questions, give sizing advice, manage exchanges and returns, and help track down packages.

Customer Support Specialist

Latch
Greater NYC Area
1 week ago
+28
Be the product expert and open to learning all facets of the business, product, and service offer. Clearly explain access technology and product details to stakeholders via email and phone. Provide quick, knowledgeable, and “best-in-class” customer service to all stakeholders. Ensure a seamless customer experience from start to finish, including assisting Customer Success Managers in account coordination from Purchase Order to end-user usage. Coordinate and troubleshoot with stakeholders. Create, compose, and manage Help Center documentation including editing existing articles and creating new ones when need arises/new features are released. Update management on customer related trends and suggest improvements.

Director of Real Estate - Central

Firmware Manager

Senior Firmware Engineer

Senior Firmware Test Automation Engineer

Director of Real Estate - East Coast

Technical Support Associate

Customer Success Manager

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Compliance Manager

LeafLink
Greater NYC Area
1 week ago
+21
LeafLink is seeking a Head of Compliance to join our fast-growing team, reporting directly to the VP of Finance. In this role, you will be responsible for the development, implementation, and ongoing management of LeafLink Inc.’s comprehensive compliance program which includes managing enterprise and security risk. LeafLink Inc. serves an industry with several legal and regulatory compliance obligations. This role will require you to research relevant external guidelines and build a comprehensive risk management program dedicated to ensuring proactive compliance with LeafLink’s various business activities, including client onboarding, Know-Your-Customer policies for marketplace participants and enhanced diligence for clients of the LeafLink Financial program. You will collaborate with management across each functional line of service at LeafLink Inc. to develop a industry defining compliance program that leverages LeafLink’s unique market position in order to enable rapid compliant growth in a highly regulated space. You need to be a hands on independent, thoughtful problem-solver with excellent written and verbal communication skills and who is comfortable operating in a fast pace environment, managing multiple internal and external stakeholders with demanding deadlines.

Customer Success Manager

Peakon
Greater NYC Area
1 week ago
+28
You know the importance of a company’s culture, and you believe you can help to create great places to work. As a Customer Success Consultant, you will design and lead implementations of Peakon and provide advice and best practice while developing ongoing, relationships with a wide range of organizations. You will also work closely alongside the Sales Team, commercial Customer Success Managers and the global support team to ensure the best possible customer experience and product adoption. You will work with HR leaders, company executives and managers to gain a detailed understanding of how the customer’s organization works, what success looks like to their key stakeholders, and the resources required to reach these goals. You will manage the launch of the company’s first Peakon survey, demonstrate how leaders throughout the organization can act on the feedback and analysis provided by the platform, and guide the company on an ongoing basis over further survey rounds. In doing so, you’ll play a key role in building a management culture

Operations Manager

LeafLink
Greater NYC Area
1 week ago
+21
LeafLink is seeking an experienced operations manager to join a brand new line of business at LeafLink. In this role, you will spearhead the operations of new LeafLink offerings that set the supply chain standards for the cannabis industry’s. As the operations manager, you will ensure the successful management and execution of the day-to-day operations to create an amazing delivery experience for our brands and retailers. This role will require you to constantly assess operational metrics to identify process improvements, cost savings initiatives and customer pain points. The breadth of this role requires that you have the desire to understand the high level strategy and ability to execute on the low-level details. Likewise, you will need the ability to communicate across a wide stakeholder group that spans from our executive team to our product partners. This role, and industry, necessitates a self-starter who enjoys a very fast pace, and can juggle many tasks and deadlines. 

Special Orders Assistant

Moda Operandi
Greater NYC Area
1 week ago
+48
Liaison effectively and expediently with all internal and external partners required to close special order requests and drive sales. Facilitate all Special Order communications, operations, and processes at a luxury experience level. Partner with Stylists to understand and prioritize the Special Order business. Manage the entire process for stylist requests, from inquiry through the sale. Communicate with Merchant team and/or vendors for product information required. Understand and follow-up on competitive pricing for merchandise requests. Gather and execute all information for import sheets, product descriptions, and purchase orders for Stylist Requests. Escalate Special Order issues to Senior Client Experience Manager and Merchandising as needed. Partner with Marketing team to recap, filter, and analyze merchandise request, to determine where the volume exists—by vendor, Stylist, region, and customer tier categories. Import stylist POs and assist in assortment creation. Manage the education of new brands to the stylist team. Schedule training and showroom clinics as needed. Run weekly selling reports and TS results reports.

Customer Experience Specialist

Snappy Gifts
Greater NYC Area
2 weeks ago
+30
As a Customer Experience Specialist, you will be responsible for serving our gift recipients across all support channels and providing superb experience. We're talking about the kind of legendary service that earns awards, news coverage, goes viral and most importantly makes people happy! The role primarily involves communicating with customers either via email, live chat, phone, social media or random acts of kindness in relation to their gifts

Customer Experience Manager

Snappy Gifts
Greater NYC Area
2 weeks ago
+30
As a Customer Experience Manager, you will be responsible for serving our gift recipients across all support channels and providing superb experience. We're talking about the kind of legendary service that earns awards, news coverage, goes viral and most importantly makes people happy! The role primarily involves communicating with customers either via email, live chat, phone, social media or random acts of kindness in relation to their gifts,

Senior IT Specialist

Primary Kids
Greater NYC Area
3 weeks ago
+19
Primary just recently crossed 50 employees, and is organized into a number of departments (such as Merchandising, Supply Chain, Tech, Customer Support, Creative, etc.) with distinct IT needs in each area, as well as shared needs across the organization. As the Senior IT Specialist, you will work with leaders from across the company to ensure that teams have the support they need to execute against their goals, that IT issues are being handled swiftly and that we’re setting up systems and policies that enable everyone to work more smoothly together.

Manager, Supplier Strategy and Operations

Bizly
Greater NYC Area
3 weeks ago
+20
Hospitality supplier content: you will own our hospitality supplier database and content. This means you will own our relationships with content API providers, and you will have direct oversight on the maintenance of our database, working with our product team (on voice and tone), engineers (on API updates), content contractors (on expansion) and/or identifying new resources as required to oversee the growth of our directory. You will build intelligent systems to rapidly scale and quality control our venue directory. Hospitality supplier relationships and partnerships: as a “no commission” platform in the events world, we are looking to extend our industry presence rapidly. You will be responsible for sales and partnership outreach across hotels, restaurants, activities, and unique venues. You will work with our product and engineering team to develop products that make it easy for these venue groups to manage their own content and get business from Bizly. International growth: You will be responsible for strategizing and executing the growth of our hospitality directory in Europe and Asia. Here you will work with our sales and operations team, and you will be involved in leading an effort to internationalize our directory.

Customer Operations Manager

Pico
Greater NYC Area
2 months ago
+27
Pico is looking for a Customer Operations Manager to join our fast-growing, mission-driven team. We believe that a strong democracy requires a robust Fourth Estate. That's why we're committed to building a sustainable revenue model for news media in the age of Facebook and Google. You will be speaking with users directly, analyzing data, and working closely with the founders and Product team to further improve the experience around every pillar of the customer journey: (1) discovering Pico for the first time, (2) setting up an account, and (3) growing a business using Pico's tools and services. This role is perfect for someone who is interested in a wide variety of tasks. Some days, your role will lean heavily on written communication, from being at the front line of technical support to writing help documentation and email drip campaigns. Some days, your schedule may be filled with calls, as you onboard new customers to the platform. Other days, you may be focused on logistics, like managing community events for customers and partners or coordinating the migration of a customer's account from another platform to Pico.

Office & Employee Experience Manager

GlossGenius
Greater NYC Area
3 months ago
+23
We’re looking for an enthusiastic, dynamic and highly organized Office & Employee Experience Manager to join our team in our Soho headquarters! You will take on all day-to-day responsibilities that relate to our company culture and the office, ensuring smooth office functioning while supporting the needs of our growing team. You will be responsible for planning and managing internal events and developing programs to continue to build a great culture, to make sure the cabinets are stocked with snacks, coffee made and team lunches delivered -- it’s all yours to shape, influence and own! 

Wow Specialist (Seasonal)

Primary Kids
Greater NYC Area
4 months ago
+19
Act as the voice of Primary, spending your days on the front lines servicing customers. Be part of a collaborative team using email, phone, and social media support to rapidly resolve issues, exceed expectations, and deliver outstanding customer support. Think creatively and passionately about ways to make customer interactions as meaningful as possible. Capture customer insights and work with marketing, tech, design, and product teams to improve the overall customer experience and better understand what triggers customers to contact us. You will answer product questions, give sizing advice, manage exchanges and returns, and help track down packages.

Customer Success Manager

Snappy Gifts
Greater NYC Area
4 months ago
+28
The mission of our Account Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long-lasting relationships, based on exceptional service and delivering the power of the Snappy product. 

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,468
Min: $31K
Max: $88K
Office Manager $62,895
Min: $40K
Max: $105K
Operations Associate $63,259
Min: $35K
Max: $150K
Sales Operations Analyst $65,440
Min: $30K
Max: $119K
Desktop Support $74,600
Min: $44K
Max: $118K
Technical Support $76,182
Min: $30K
Max: $169K
Customer Support Manager $77,722
Min: $45K
Max: $129K
Client Success Manager $79,866
Min: $40K
Max: $150K
Business Analyst $87,097
Min: $12K
Max: $167K
Business Intelligence Analyst $90,209
Min: $55K
Max: $150K
Operations Manager $93,452
Min: $45K
Max: $250K
Marketing Operations Manager $95,667
Min: $67K
Max: $160K
Senior Business Analyst $103,911
Min: $74K
Max: $175K
Sales Operations Manager $110,333
Min: $50K
Max: $180K
Director of Operations $126,627
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $179,606
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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