NYC Tech Jobs and Startup Jobs

63

Senior Director, Customer Success and Implementati…

Crossix
Greater NYC Area
16 hours ago
Leverage first-hand knowledge of specialty pharmacy data and analytics. Maintain customer success via subject matter expertise in client-facing engagements. Retaining and growing client relationships. Manage team of customer success associates. Work closely with Business Development through post-delivery client interactions.

Executive Assistant

Flatiron Health
Greater NYC Area
16 hours ago
+37
Provide administrative support to 3-4 senior leaders. Manage communications and scheduling, calendar management, travel coordination, expense report management. Handle confidential and non-routine information and facilitate communication between the appropriate internal departments. Proactively consider and organize important deadlines, meetings, and necessary follow up. Complete miscellaneous tasks as assigned.

Customer Support Manager, Practice Management

Manger/Senior Manager, Real World Evidence Operations, Regulatory

Customer Support Associate

IT Support Specialist, Abstraction

Associate Clinical Director (NP or PA)

Engagement Manager

Director, Unstructured Data Processing Operations

Director, Corporate Communications

Abstraction Quality Operations Manager

Technical Support Engineer, Abstraction Technologies

Technical Support Engineer, Provider Software

Director, Patient Safety Programs

Associate Technical Support Engineer, Provider Software

Manager / Senior Manager, Patient Safety Programs

EMR Integration Support Engineer

Load 10 more jobs16 jobs at Flatiron Health

Strategic Partnerships & Operations Manager

TrialSpark
Greater NYC Area
2 days ago
+20
As a Manager in Strategic Partnerships/Strategic Operations, you are interested in identifying and growing ways to create a step-change in our business. You are creative and solution-oriented and excited to work with stakeholders across the life sciences ecosystem to expand our business. Specifically, you will work to identify new opportunities in the life sciences (e.g., incubators, etc), structure opportunities for partnerships and initiate and grow such opportunities. You will collaborate cross-functionally to ensure all partnerships have input and support across the organization. 

Director, Market Operations

Cityblock Health
Greater NYC Area
2 days ago
+19
As the Market Operations Director, you will partner with the Regional General Manager and Regional Chief Health Officer with to oversee processes, operations, systems and infrastructure that support direct services provided to Cityblock’s members through our innovative care model. Reporting initially to the Cityblock Chief Operating Officer, and eventually to the Regional General Manager of the market, the Operations Director will play an integral role in operationalizing Cityblock’s care model in the clinic practice setting and out in the community. This leader will oversee the deployment of efficient and scalable operational infrastructure to support our care teams on the ground. You will collaborate closely with clinic care team leads to ensure that all necessary workflows are built and implemented effectively, and that we are measuring our progress accurately and insightfully. You will model the way around how others in the market think about ongoing process improvements, operating with excellence, and ensuring that we constantly improve. This leader will also collaborate with the regional and national operations team, owning all cross-functional initiatives that involve the market, and ensuring they are executed thoughtfully and thoroughly.

Senior Director of Academic Research

Noom
Greater NYC Area
2 days ago
+50
We are looking for a Senior Director of Academic Research to help us shape and maintain the team in charge of all internal and external scientific affairs. This senior management position reports directly to the Chief of Psychology and exerts a significant amount of impact on the overall success of our team leveraging Noom’s partnerships with other academic experts.

Director, International Strategy & Operations

Office Manager

Product Support Specialist

Cedar
Greater NYC Area
2 days ago
At Cedar, our mission is to improve the broken healthcare experience for patients, which includes supporting existing clients as they navigate Cedar products, enabling them to provide the best patient experience possible. At Cedar, the Product Support Specialist supports our clients in their day-to-day use of the product, as well as works cross-functionally to ensure the smoothest client journey both with case management and the product itself. You’ll also have the opportunity to be hands on in the creation of team process and materials development for this new and growing team.

Senior Business Operations Manager

Revolut
Greater NYC Area
3 days ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Business Operations Manager

Revolut
Greater NYC Area
3 days ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Manager of Compliance

Covera Health
Greater NYC Area
3 days ago
+18
We are looking for a talented Manager of Compliance to join us in our commitment to improve the quality of care for patients in every community across the nation. The Manager of Compliance will be responsible for researching, developing, implementing, and overseeing all aspects of Covera Health’s Compliance Program, including, but not limited to: ensuring continued HIPAA privacy and security compliance; ensuring continued SOC2 compliance; leading new compliance initiatives (e.g. HITRUST); overseeing organizational policies and procedures; directly implementing associated processes adhering to such policies and procedures; conducting ongoing training and education; managing, reporting, and investigating any compliance matters that arise; monitoring and auditing to identify and reduce violations; and driving a culture of compliance company wide.

Director of Psychiatry

Eden Health
Greater NYC Area
4 days ago
+32
As the Director of Psychiatry at Eden Health, you will be responsible for developing our Mental Health Program for in-person and virtual care across all 50 states. This program development is a cross-functional initiative in partnership with our Technology and Clinical Operations teams. You will be providing clinical oversight and supervision to Behavioral Health Clinicians (e.g. LCSW’s) and co-managing patients with our primary care providers while serving as a thought leader in the mental health space.

Customer Success Manager

Peakon
Greater NYC Area
4 days ago
+28
You know the importance of a company’s culture, and you believe you can help to create great places to work. As a Customer Success Consultant, you will design and lead implementations of Peakon and provide advice and best practice while developing ongoing, relationships with a wide range of organizations. You will also work closely alongside the Sales Team, commercial Customer Success Managers and the global support team to ensure the best possible customer experience and product adoption.

Provider Network Manager

Cityblock Health
Greater NYC Area
4 days ago
+19
We are seeking a collaborative Provider Network Manager to advance Cityblock’s social care model in New York. You will build relationships, process flows, and engage with In-network providers that contribute to the success of Cityblock’s market performance in New York.

IT Support Analyst - New York

Tempus
Greater NYC Area
5 days ago
+13
As an IT Support Analyst, you'll play a critical role in fulfilling the mission of Tempus by providing the IT Services that will enable Tempus to deliver world-class technology driven care to our clients and their patients.

Director of Customer Experience

Talkspace
Greater NYC Area
5 days ago
+22
We are looking for an experienced Director of Customer Experience to lead our team in our NYC Headquarters. This role would be responsible for ensuring all support and operations functions are. The Director of CX is an expert in devising processes, thinking analytically, and skilled at organizing teams to simultaneously meet current needs and building to scale. This role is perfect for someone who is empathetic, able to see situations from the customer’s perspective, and leads with both humility and a servant leader mindset. We are looking for someone who is an expert at continuously delivering best-in-class experiences at scale and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Broker Dealer Operations Manager

Revolut
Greater NYC Area
5 days ago
+19
As a member of the brokerage operations team you will be responsible for key strategic and tactical decisions, working closely with the Head of Brokerage. This role is to help build and scale the US trading business and help make Revolut a household name in the US through flawless execution of operations and products. 

Senior Manager of Customer Support

Augury
Greater NYC Area
6 days ago
+34
As a Senior Manager of Customer Support, you will build, implement, and scale the global enterprise Technical Support team. As the first person on this team, you will have a direct impact on building a complex IoT support infrastructure. You will work closely with the leadership team to provide world-class customer experiences and exceed the company's objectives. 

Manager of Investigations - U.S.A/Canada East

WeWork Technology
Greater NYC Area
1 week ago
+40
The role involves the need for strong operational, strategic and interpersonal skills. This successful candidate will interface with employees and support staff across multiple teams within and outside of the We Company.    We are looking for an individual that has significant problem solving and analytical skills. The role requires the ability to objectively evaluate information and make sound decisions. The individual must demonstrate strong leadership skills working both collaboratively in a demanding team environment and autonomously   The successful candidate will have significant experience and competence in both investigations and investigative management. 

VP of Logistics

Manager, Global Mobility Operations & Strategy

Associate Director, Fire Engineer, US, Canada & Israel

Senior Director, Real Estate Management, Global

Senior Manager, Impact

Head of Building Operations, Tri-State

Senior Director, Real Estate Management, Tri-State

Associate Director, Real Estate Management, Global

Head of Spatial Experience

Enterprise Security Engineer, IT

Director, Corporate Systems

Response Specialist, Product Support

SaaS Application Administrator

Load 10 more jobs14 jobs at WeWork Technology

Care Coordinator

Pager
Greater NYC Area
1 week ago
+13
Pager is hiring a Care Coordinator to help navigate patients through the complex healthcare ecosystem in a professional and warm manner. Care Coordinators are key players in daily operations at Pager. The ideal candidate for this role enjoys partnering with nurses and providers to offer creative solutions to health care needs in an always moving and fast-paced virtual patient setting. A key aspect of this role will be written communication through live chat with an empathetic human touch, so we are looking for an experienced service-minded professional. 

Vice President of Customer Success

Stack Overflow
Greater NYC Area
1 week ago
+33
Join the company behind the biggest developer community in the world as our Vice President of Customer Success. We are looking for a senior leader to own driving success for our customers. This role includes responsibilities for Customer Success activities (e.g., on-boarding, support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.). This position reports to the CEO and is a key member of the Senior Leadership Team.

Mental Health Clinician

Eden Health
Greater NYC Area
1 week ago
+32
As a Mental Health Clinician, you will provide comprehensive mental health treatment in a direct primary care setting utilizing the Collaborative Care model. You will work closely with our medical providers (doctors, physician assistants, nurse practitioners) and a consulting psychiatrist to ensure the best treatment possible for our patients. We are looking for an empathetic, energetic, and collaborative clinician with experience and/or interest in working with a population of busy professionals and their dependents. You will work with a talented mix of colleagues across various disciplines in a growing company. You will have the opportunity to make an impact on the growth and direction of our mental health program from both clinical and administrative perspectives.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,836
Min: $31K
Max: $88K
Office Manager $61,477
Min: $40K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $86,892
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $92,052
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $138,852
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,205
Min: $95K
Max: $588K

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