NYC Tech Jobs and Startup Jobs

65

Senior Director, Customer Success and Implementati…

Crossix
Greater NYC Area
22 hours ago
Leverage first-hand knowledge of specialty pharmacy data and analytics. Maintain customer success via subject matter expertise in client-facing engagements. Retaining and growing client relationships. Manage team of customer success associates. Work closely with Business Development through post-delivery client interactions.

Product Operations Manager (Retail Market Opportun…

Revolut
Greater NYC Area
1 day ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

VP/GM, Guest Experience (Peloton Studios)

Peloton
Greater NYC Area
1 day ago
+27
Peloton’s Content division, comprised of our Production, Studio Operations, and Instructor teams, works 365 days a year to deliver a broad offering of best-of-breed live and on-demand fitness content to our Members. We are a highly collaborative, fast-moving department that focuses on evolving our innovative programming. We’re looking for a Global VP/GM of Member Experience to develop and manage a world-class brick-and-mortar boutique fitness and live production-based audience services experience for our two Peloton Studios facilities (New York and London). Successful candidate will be able to create a memorable experience customized to fit each of our Members desires for each visit. 

Studio Front Desk Crew

Senior NetSuite Developer

Integrations Developer- Dell Boomi

IT Technical Business Analyst - Data Integrations

Junior NetSuite Developer

Client Platform Engineer

Network Engineer

Showroom Manager - Upper East Side

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Manager, Reverse Logistics (Repair and Refurb)

Accessories Merchandiser

Prototype Shop Manager

Mailroom Clerk

ERP Functional Specialist

Strategic Sourcing Manager- Mechanical

Service Design Technical Support Analyst

NetSuite Business Analyst

IT Business Analyst - Finance

Senior Director, Supply Chain Systems

IT Support Engineer

Load 10 more jobs22 jobs at Peloton

Customer Support Manager, OncoBilling

Flatiron Health
Greater NYC Area
1 day ago
+37
We are looking for a Customer Support Manager to join and help manage our remote front-line customer service team. Currently, this remote team serves our Enterprise customers who represent our largest and most complex customers. Your role is to design and implement robust processes to assign tasks out across the team and ensure that they are supported in their day-to-day tasks, as we continue to grow and strengthen our customer relationships. At a high-level, you will be expected to partner with your fellow support managers to develop the goals, structures, and processes to help the team be successful. A successful manager will be motivated by working with team members to guide, coach, and serve them – making sure to keep the team happy and productive.

Executive Assistant

Manager/Senior Manager, Real World Evidence Operations, Regulatory Scoping & Support

Customer Support Associate

Associate Clinical Director (NP or PA)

Engagement Manager

IT Systems Engineer

Operations Associate (Revenue Cycle)

Director, Corporate Communications

Abstraction Quality Operations Manager

Technical Support Engineer, Provider Software

Technical Support Engineer, Abstraction Technologies

Director, Patient Safety Programs

Associate Technical Support Engineer, Provider Software

EMR Integration Support Engineer

Load 10 more jobs15 jobs at Flatiron Health

Strategic Partnerships & Operations Manager

TrialSpark
Greater NYC Area
2 days ago
+20
As a Manager in Strategic Partnerships/Strategic Operations, you are interested in identifying and growing ways to create a step-change in our business. You are creative and solution-oriented and excited to work with stakeholders across the life sciences ecosystem to expand our business. Specifically, you will work to identify new opportunities in the life sciences (e.g., incubators, etc), structure opportunities for partnerships and initiate and grow such opportunities. You will collaborate cross-functionally to ensure all partnerships have input and support across the organization. 

Technical Partnership Lead

<intent>
Greater NYC Area
2 days ago
+49
As a Partner Support Engineer (aka Technical Partnership Lead), you will you will work with Intent’s Partner Integration Engineering team, supporting the launch of products on partner websites and helping ensure they continue to work beautifully over time. You’ll contribute in lots of high-impact ways — from creating documentation, configuring ad placements, validating partner development activity, troubleshooting and resolving technical issues, and contributing to growing a full client support function. 

Senior Director of Academic Research

Noom
Greater NYC Area
2 days ago
+51
We are looking for a Senior Director of Academic Research to help us shape and maintain the team in charge of all internal and external scientific affairs. This senior management position reports directly to the Chief of Psychology and exerts a significant amount of impact on the overall success of our team leveraging Noom’s partnerships with other academic experts.

Director, International Strategy & Operations

Office Manager

IT Support Analyst - New York

Tempus
Greater NYC Area
4 days ago
+13
As an IT Support Analyst, you'll play a critical role in fulfilling the mission of Tempus by providing the IT Services that will enable Tempus to deliver world-class technology driven care to our clients and their patients.

Director, Market Operations

Cityblock Health
Greater NYC Area
4 days ago
+19
As the Market Operations Director, you will partner with the Regional General Manager and Regional Chief Health Officer with to oversee processes, operations, systems and infrastructure that support direct services provided to Cityblock’s members through our innovative care model. Reporting initially to the Cityblock Chief Operating Officer, and eventually to the Regional General Manager of the market, the Operations Director will play an integral role in operationalizing Cityblock’s care model in the clinic practice setting and out in the community. This leader will oversee the deployment of efficient and scalable operational infrastructure to support our care teams on the ground. You will collaborate closely with clinic care team leads to ensure that all necessary workflows are built and implemented effectively, and that we are measuring our progress accurately and insightfully. You will model the way around how others in the market think about ongoing process improvements, operating with excellence, and ensuring that we constantly improve. This leader will also collaborate with the regional and national operations team, owning all cross-functional initiatives that involve the market, and ensuring they are executed thoughtfully and thoroughly.

Enterprise Security Engineer, IT

WeWork Technology
Greater NYC Area
5 days ago
+40
The Ie Security Engineer will be responsible for securing and hardening The We Company’s infrastructure including but not limited to systems, networks, endpoints, SaaS integrations, and IoT devices. The engineer will work closely with We’s Corporate and Building Technology, Product, and Engineering teams to ensure the security of our infrastructure. The ideal candidate with be tenacious, vendor agnostic and familiar with large internal networks and systems. You will participate in security reviews of our infrastructure, help with research, and test new technologies.

Director, Corporate Systems

Response Specialist, Product Support

SaaS Application Administrator

Director of Customer Experience

Talkspace
Greater NYC Area
5 days ago
+22
We are looking for an experienced Director of Customer Experience to lead our team in our NYC Headquarters. This role would be responsible for ensuring all support and operations functions are. The Director of CX is an expert in devising processes, thinking analytically, and skilled at organizing teams to simultaneously meet current needs and building to scale. This role is perfect for someone who is empathetic, able to see situations from the customer’s perspective, and leads with both humility and a servant leader mindset. We are looking for someone who is an expert at continuously delivering best-in-class experiences at scale and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Senior Business Operations Manager

Revolut
Greater NYC Area
6 days ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Business Operations Manager

Revolut
Greater NYC Area
6 days ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Enterprise Customer Support Manager

Augury
Greater NYC Area
1 week ago
+34
Machines Talk, We Listen. Augury is disrupting the billion-dollar Industrial Internet of Things market. The combination of vibration and ultrasonic sensors with powerful machine learning algorithms enables our technology to detect malfunctions before they occur. Our solution impacts the bottom line for industrial and commercial facility customers by reducing maintenance costs, energy consumption, and environmental impact. As the Manager of

Customer Support & Operations

Healthcare Startup
Greater NYC Area
1 week ago
We are looking for candidates with 0-5 years of experience who will be focused on customer support, patient experience and operations. You will be will be performing internal workflows around capturing and processing patient orders end-to-end, as well as performing core customer service, discharge manager services, and operations. We're seeking ambitious and empathetic people who are not afraid to roll up their sleeves and who have high standards

Provider Network Manager

Cityblock Health
Greater NYC Area
1 week ago
+19
We are seeking a collaborative Provider Network Manager to advance Cityblock’s social care model in New York. You will build relationships, process flows, and engage with In-network providers that contribute to the success of Cityblock’s market performance in New York.

Executive Assistant to the CEO

Stack Overflow
Greater NYC Area
1 week ago
+33
Stack Overflow is looking for an Executive Assistant to the CEO who is detail-oriented, innovative, and organizational pro. The Executive Assistant will work from our New York City headquarters and report to the Sr. Manager, Employee Experience. The ideal candidate will have a positive can-do attitude and a commitment to providing outstanding support with a wide range of responsibilities in a fast-paced environment. 

Sr. Director of Business Operations

Bizly
Greater NYC Area
1 week ago
+18
Sales and User Operations: build the "railroad tracks" from customer demo thru to successful implementation, onboarding, and user adoption, utilizing both internal and contracting resources. You will build bridges between sales, customer success, and our user support team. Supplier Operations: oversee our product, engineering and contracting resources to enable rapid growth of our supplier directory across North America and then international. Team and General Operations: support the CEO and assist with installing and overseeing an OKR system across departments as well as identify improved systems for talent sourcing, management, and company operations.

Director of Customer Success

Bizly
Greater NYC Area
1 week ago
+18
Customer Success Processes: build the "railroad tracks" of our customer success implementation and onboarding process and workflows. You will work with our team to build out a set of scalable assets and workflows that makes our customers shout about how great it is to work with Bizly. Customer Success Operations: take on a few of our big accounts as their customer success lead, and use that experience to create systems and processes that filter down to our customer success managers and help us scale our customer success team. Helping us create alignment and visibility around shared success definitions with customers, and provide transparency to track their success. Adoption, Retention, and Growth: work to help Bizly innovate a system that accomplishes two objectives - making BIzly successful for the organizations we serve; while also achieving widespread adoption across their employee base.

Customer Success Manager

Peakon
Greater NYC Area
1 week ago
+28
At some companies you can feel the momentum building. People are engaged, they're approaching their work with energy, enthusiasm and resilience. Being part of the organizations becomes part of your own identity. At others, it feels impossible to get everyone pulling in the same direction. People lose sight of the company's purpose, they start looking out only for themselves – or elsewhere for new opportunities. We started Peakon to help companies

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,878
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,763
Min: $40K
Max: $150K
Business Analyst $87,184
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $124,529
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,846
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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