NYC Tech Jobs and Startup Jobs

57

Technical Support Engineer

HyperScience
Greater NYC Area
3 hours hence
+37
The Technical Support Engineer (TSE) is responsible for providing technical support to customers through various channels. You are a problem solver with strong communication skills. Our customers look to you when they need answers because you are a product expert and can escalate issues when necessary to ensure timely resolution. 

Customer Success Operations Analyst

HyperScience
Greater NYC Area
3 hours hence
+37
The Customer Success Operations Analyst is curious and passionate about the customer experience, always striving to improve on the current state. You will have an impact on the experience direction of HyperScience by creating and executing analytics that will drive Customer Success design and improvements. Data drives every move you make and you leverage these insights to improve on the end to end experience for all clients. 

Broker/Dealer Operations Team Lead

Betterment
Greater NYC Area
8 hours ago
+46
You are a process-driven individual who loves checking items off your to-do list. You are always thinking of ways to make complicated tasks more efficient, while keeping a keen eye on the big picture. You have a knack for foreseeing when a situation could be risky and resolving it quickly and appropriately. You grasp complex topics quickly and are adept at thinking on your feet to solve problems in a creative and holistic manner. You are a strong communicator and an experienced people manager who enjoys interacting with other people to address any issue that comes your way. You take comfort in numbers and data-driven conclusions while possessing a strong intellectual curiosity for how things work. You are excited to support our customer operations team and play a crucial role in keeping our business growing and running smoothly.

IT Support Technician

<intent>
Greater NYC Area
8 hours ago
+54
Provide end user support for all computer hardware, software, peripherals, printers, conferencing, and A/V equipment in a predominantly MacOS environment. Operate A/V equipment for streaming and recording company meetings and events.  Maintenance of IT inventory. Endpoint provisioning and management using JAMF. Assist with infrastructure maintenance and upgrades. Contribute to ongoing development of policies and practices within the IT Team Work effectively in a cross-functional, fast-paced environment with a test-and-learn culture that requires fast pivots and seamless communication. Keep up to date knowledge base of how to’s and instructional documentation.

Senior IT Engineer / IT Manager

Imagen Technologies
Greater NYC Area
8 hours ago
+23
We’re looking for a Senior IT Engineer who is capable of taking responsibility for managing the technical infrastructure supporting end user devices, physical and virtual networking, and desktop and cloud software at Imagen. We put patients first, and a large component of this role is ensuring that Imagen's systems are secured to our high standards and exceed compliance requirements so that we can safely and securely deliver high-quality patient results. This is a hands-on technical role that will afford opportunities for growth as a manager in the coming 12-18 months.

Director, Sourcing

Peloton
Greater NYC Area
9 hours ago
+27
The Director of Advanced Sourcing will assist the company to research future architectures and technologies for its breakthrough end to end fitness systems. Responsible for developing new supplier and new sourcing partnerships that can be incorporated into new products, as well as existing products to improve cost, efficiency or quality. Work with the broader internal cross functional teams to evaluate the opportunities, while ensuring commercial agreements, intellectual property, and project agreements are accurate and well established prior to pipelining. As Director of Advanced Sourcing, she/he will primarily work with a team of manufacturing, operations, engineering, and quality as well as technical leads where necessary in order to resolve critical issues.

Workplace Coordinator - Peloton Studios

Facilities Manager, Back of House

Manager - ES Supply Chain - Warehouse Management System

Sr Manager Supply Chain Systems

Strategic Sourcing Manager- Mechanical

Senior Network Architect

Senior Network Engineer

Studio Front Desk Crew (Part-Time)

Senior Manager, Facilities Operations

IT Support Engineer (Studio)

Studio Front Desk Crew (Full-Time)

Client Platform Engineer

IT Marketing Business Systems Analyst

Senior Manager, ODM

Load 10 more jobs15 jobs at Peloton

Compliance Manager

LeafLink
Greater NYC Area
21 hours ago
+21
LeafLink is seeking a Head of Compliance to join our fast-growing team, reporting directly to the VP of Finance. In this role, you will be responsible for the development, implementation, and ongoing management of LeafLink Inc.’s comprehensive compliance program which includes managing enterprise and security risk. LeafLink Inc. serves an industry with several legal and regulatory compliance obligations. This role will require you to research relevant external guidelines and build a comprehensive risk management program dedicated to ensuring proactive compliance with LeafLink’s various business activities, including client onboarding, Know-Your-Customer policies for marketplace participants and enhanced diligence for clients of the LeafLink Financial program. You will collaborate with management across each functional line of service at LeafLink Inc. to develop a industry defining compliance program that leverages LeafLink’s unique market position in order to enable rapid compliant growth in a highly regulated space. You need to be a hands on independent, thoughtful problem-solver with excellent written and verbal communication skills and who is comfortable operating in a fast pace environment, managing multiple internal and external stakeholders with demanding deadlines.

Primary Care Provider

Galileo
Greater NYC Area
1 day ago
+17
Lead our clinical team providing exceptional, personalized care to cohorts of medically complex, underserved Medicare/Medicaid patients. Drive ongoing iteration of our clinical model, with a focus on improving outcomes while decreasing wasteful costs. Partner with Galileo’s clinical specialists around conditions that have the greatest impact on our patient population—particularly behavioral health. Utilize and inform the development of new digital tools for patient communication, team collaboration, and clinical decision support.

Strategic Operations Manager

Betterment
Greater NYC Area
2 days ago
+46
Strategic Operations is a new and growing function at Betterment, driving cross-functional connectivity and owning mission-critical initiatives across the business. Reporting to the Director of Strategic Operations, you will have a 360-degree view of the company, working with Finance, Operations, Marketing, Product, and Analytics to drive the business forward. No day will look the same. You will balance core business operations (supporting strategic planning, board reporting, product roadmapping) with one or more strategic initiatives at a given time. You may be asked to stand up a new business line, lean in as a right hand to our General Managers, or create and own new operational processes. Better yet, you’ll tell us where you see gaps, and proactively move to improve. You’ll become the operational glue connecting the broader organization, and with a hand in every function, you’ll have your pick of opportunities to further grow as a business leader.

Logistics Manager

LeafLink
Greater NYC Area
2 days ago
+21
LeafLink is seeking an experienced operations manager to join a brand new line of business at LeafLink. In this role, you will spearhead the operations of new LeafLink offerings that set the supply chain standards for the cannabis industry’s. As the operations manager, you will ensure the successful management and execution of the day-to-day operations to create an amazing delivery experience for our brands and retailers. This role will require you to constantly assess operational metrics to identify process improvements, cost savings initiatives and customer pain points. The breadth of this role requires that you have the desire to understand the high level strategy and ability to execute on the low-level details. Likewise, you will need the ability to communicate across a wide stakeholder group that spans from our executive team to our product partners. This role, and industry, necessitates a self-starter who enjoys a very fast pace, and can juggle many tasks and deadlines. 

VP of Customer Success

Reonomy
Greater NYC Area
2 days ago
+42
Develop, coach and scale a team of client success partners and managers to ensure that all customers are addressed with best-in-class support. Optimize team performance utilizing key metrics and coaching methods. Develop a customer success career path that builds on the skills of senior team members in a way that engages them and increases retention . Design best practices and procedures that support a top notch customer experience for our clients, including onboarding experience and capturing product feedback. Identify improvements of current processes and tooling to promote team efficiency. Drive revenue growth by identifying upsell opportunities and reducing churn.

Quality Assurance Analyst (Part-Time)

Team Mobot
Greater NYC Area
2 days ago
We are looking for QA Analysts to join our growing team! This role is an exciting opportunity to join a fast-paced startup and to be an integral part of our operations and growth. You will be the driving force behind our quality assurance and robot service operations, ensuring we find and report bugs and glitches to our customers so that they can improve their applications and for our team to improve our own product.

Partner Support Specialist

Via
Greater NYC Area
2 days ago
You will serve as the front line, speaking with driver partners face-to-face, to help improve their first experience with Via or manage their accounts. Thrive in a fast-paced environment tackling an array of customer issues. Become an expert on our services and spread the love of Via everywhere. Deliver above-and-beyond customer service to our driver partners, finding new and interesting ways to make our customers smile. Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer’s experience. Coordinate with management to channel customer feedback to all areas of the business such as technology, marketing, design and product teams.

Product Support Specialist

Via
Greater NYC Area
2 days ago
The Product Support team is the connective tissue between our Customers, the Partner Success Managers, and our Product & Engineering Team in Tel Aviv. We resolve client issues, investigate root causes, partner with teams across the organization to drive innovation with the goal of improving our customers’ experience and drive retention. We are the oil that lubricates Via’s B2B engine and makes it so successful!

Partner Success Principal

Via
Greater NYC Area
2 days ago
As Partner Success Principal on Via’s platform partnerships team, you will build and maintain long-lasting relationships with partners using Via’s on-demand transit solution (public transit agencies, corporations, colleges, and other transportation providers). You will be responsible to provide strategic insights on their operations, support them during different phases of their growth and be a sounding board in their operations decisions. You will be responsible for increasing partners’ satisfaction, platform usage, and retention of our clients by acting as their trusted advisor and as their voice to other parts of the organization. You will monitor the daily operations of our partners' deployments and play a key role in driving the continuous improvement and growth of their service, enabling Via to retain valued clients and drive long-term revenue growth.

Operations Support Specialist

Via
Greater NYC Area
2 days ago
Operations Support Specialists will provide the ground support necessary to ensure the program's success. You'll monitor and ensure quality standards of the ongoing service, troubleshoot rider and driver issues as they occur in real time, and support driver recruitment efforts.

Operations Principal

Via
Greater NYC Area
2 days ago
Develop and implement a detailed plan for Via’s expansion within New York. Coordinate with Associates to ensure smooth operation of Via’s game-changing service. Devise and implement innovative strategies to source, onboard and manage Via Driver Partners. Oversee complex fleet-management logistics, powered by Via’s proprietary technology tools. Tirelessly work to scale operational processes and systems to drive rapid growth.

IT Manager

Via
Greater NYC Area
2 days ago
Oversee and improve Via’s NYC information technology systems and infrastructure. Build and run a system for troubleshooting tech issues for Via employees. Help with onboarding new employees by setting up their tools and technology, and manage offboarding for outgoing employees. Help manage the rollout of new tools and technology. Work with our business operations team to help set up new Via offices across the US and abroad. Manage user access and permissions to Via’s Cloud apps. Proactively manage our upcoming needs as Via continues to grow.

Head of Partner Success

Via
Greater NYC Area
2 days ago
As the Head of Partner Success on Via’s Partnerships Team, you will help shape the way that Via supports and interacts with its platform partners -- public and private sector transportation organizations leveraging Via’s software to power the daily operations of their dynamically-routed, on-demand transit systems. You will play a transformative role in helping partners around the globe grow their services, making them more efficient to ensure their success. You will work closely with Partnerships and Sales leadership and Via’s broader Partner Success team to establish scalable processes to facilitate client management, day-to-day support, and professional services as they relate to Via’s platform business.

General Manager

Via
Greater NYC Area
2 days ago
As General Manager of Via’s newest business line, you won’t be working from an expansion playbook – you’ll be writing it. The GM role requires a combination of intelligence, creativity, and leadership that few possess. This is an opportunity for a truly outstanding entrepreneur to shape the operation of our game-changing service. You’ll need to be a consummate marketer, an operations workhorse, and an exceptionally creative problem solver.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,189
Min: $40K
Max: $105K
Operations Associate $63,468
Min: $35K
Max: $150K
Sales Operations Analyst $66,224
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,993
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,310
Min: $40K
Max: $150K
Business Analyst $86,934
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $92,493
Min: $45K
Max: $250K
Marketing Operations Manager $94,725
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,793
Min: $50K
Max: $180K
Director of Operations $127,062
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $177,286
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC